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Klaus Miller

@klausmiller.bsky.social
118 followers 568 following 23 posts

Assistant Professor of Marketing at HEC Paris and Hi!PARIS Chairholder at HI!PARIS Center for the Study of Data Science and Artificial Intelligence in Business and Society

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Klaus Miller @klausmiller.bsky.social · 29/09/2026
Are consumers aware of their future inertia? We run a field experiment that offers over a million readers of a European newspaper auto-renewing or auto-canceling contracts.
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Klaus Miller @klausmiller.bsky.social · 09/07/2026
New working paper out with the Marketing Science Institute: "Engagement vs. Commitment: The Economic Trade-Offs of Polarizing News Content" (with Shunyao Yan). The puzzle: partisan content reliably drives engagement — more clicks, more time on site. So why not lean into it?
msi.org
Engagement vs. Commitment: The Economic Trade-Offs of Polarizing News Content – MSI – Marketing Science Institute
Analyzes online consumption of a European newspaper of record to determine the impact of partisan versus balanced content on reader engagement and subscription renewals.
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Klaus Miller @klausmiller.bsky.social · 01/06/2026
𝐄𝐱𝐜𝐢𝐭𝐞𝐝 𝐭𝐨 𝐛𝐞 𝐚𝐭 𝐄𝐌𝐀𝐂 2026 this week! Together with @micherossi.bsky.social (HEC Paris), I'm co-organizing two special sessions on Marketing & Public Policy both on Wednesday June 3. If you work on digital platforms, privacy, sustainability, or polarization, please come join us.
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Reposted by Klaus Miller
Garrett Johnson @garjoh.bsky.social · 06/05/2026
Our research on the value of cookies & Privacy Sandbox for online publishers with Zhengrong Gu, & @sjkobayashi.bsky.social is now published in PNAS 🎉🎉. Check out this thread for an overview 👇
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Klaus Miller @klausmiller.bsky.social · 22/05/2026
𝐍𝐞𝐰 𝐢𝐧 𝐇𝐚𝐫𝐯𝐚𝐫𝐝 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐑𝐞𝐯𝐢𝐞𝐰 with John Zhang (The Wharton School): Most subscription businesses default to auto-renewal. The logic seems obvious, if customers have to actively cancel, many won't. #SubscriptionEconomy #Strategy #Marketing #FieldExperiments
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Klaus Miller @klausmiller.bsky.social · 22/05/2026
New working paper with Shunyao Yan Polarizing news content is great at capturing attention. But does it help publishers where it matters most: subscriptions? #mediaecon #polarization #subscriptions #digitalmarketing
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