iiinova — where your digital self keeps evolving

Hetan Shah @hetanshah.bsky.social · 03/09/2026

Reposted by Jonny Mood - National Audit Office

Come join me on the Board of the National Audit Office where we hold government to account and seek to improve public services and financial management. Deadline 28 Sept roles.saxbam.com/advert-detai...

NAO
National Audit Office
National Audit
Office
Non-Executive Directors

154

Jonny Mood - National Audit Office @jonnymood.bsky.social · 06/08/2026

I'm swapping road and rail, for courts, prisons and probation I've recently moved over from leading @nao.org.uk's VFM work on transport to justice I am keen to build my network of people doing interesting work in the justice field - grateful for any suggestions of people to connect with or follow

120

Jonny Mood - National Audit Office @jonnymood.bsky.social · 29/06/2026

Our @nao.org.uk report examines the reset of the HS2 programme. Good progress is being made, but there remains significant work to complete. It is crucial this stage is not rushed given the expense and delays from past failures www.nao.org.uk/reports/high...

High Speed Two reset - NAO report

This report examines whether HS2 Ltd and DfT are taking reasonable steps to plan, assure and implement the reset of the HS2 programme.

001

Jonny Mood - National Audit Office @jonnymood.bsky.social · 19/05/2026

HS2 is back in the news and @hoccommittees.parliament.uk are gearing up for further scrutiny of the HS2 programme, including the Public Accounts Committee in July. @nao.org.uk will be reporting on the HS2 reset this summer, work in progress notice on our website: www.nao.org.uk/work-in-prog...

HS2 reset - NAO work in progress

This report will examine whether HS2 Ltd and DfT are taking reasonable steps to plan, assure and implement the reset of the HS2 programme.

000

Jonny Mood - National Audit Office @jonnymood.bsky.social · 19/05/2026

I wrote for @civilserviceworld.bsky.social about our latest @nao.org.uk report on public sector innovation. We focus on transport, but there are several areas of learning that other government departments will find useful, particularly relating to managing high-risk innovation activity

Jonny Mood - National Audit Office @jonnymood.bsky.social · 18/05/2026

My latest @nao.org.uk report looks at DfT's support for innovation. While the work is focused on transport, there are several areas of learning that other government departments will find useful, particularly relating to managing high-risk innovation activity. 👇

000

Jonny Mood - National Audit Office @jonnymood.bsky.social · 15/05/2026

Our latest @nao.org.uk guide covers an issue that I see coming up time and again in audit committees - what should we be considering when planning, using and scaling up the use of AI in public sector organisations? This good practice guide has got you covered - ow.ly/tWTR50YZwxo

000

Reposted by Jonny Mood - National Audit Office

National Audit Office @nao.org.uk · 22/04/2026

Demand for primary school places is falling. As most school funding is based on pupil numbers, this will impact schools finances. The Department for Education hasn't yet provided the support needed to help schools handle the financial risks of falling demand. ➡️ ow.ly/itvA50YNpkg

National Audit Office @nao.org.uk · 17/04/2026

Reposted by Jonny Mood - National Audit Office

Government compensation schemes, including those for Windrush and Infected Blood, are making progress in handling claims and processing pay-outs. But there is more to do to identify all eligible claimants and minimise delays. Read our report: ow.ly/R15W50YJNxq

Horizon Convictions Redress Scheme
Eligible claimants: Current and former subpostmasters whose criminal convictions were deemed to have been malicious and were overturned by legislation
Expected number of eligible claimants: Around 700
Number of claims received: 490
Number of claims paid: 463

Average wait time for settled claim: 81 working days

Average payment per claim: £600,000
Total paid out as of February 2026: £295 million
Expected total compensation (across all 4 Horizon Compensation Schemes): £1.8 billion

Infected Blood Compensation Scheme
Eligible claimants: NHS patients who became infected through receiving contaminated blood transfusions or products, and those affected such as family members and carers
Expected number of eligible claimants: Around 51,000 (IBCA estimate)
Number of claims received: 3,546
Number of claims paid: 2,861

Average wait time for settled claim: 39 days

Average payment per claim: £660,000
Total paid out as of February 2026: £1.89 billion
Expected final pay out: £12.8 billion

Windrush Compensation Scheme
Eligible claimants: Members of the Windrush generation and their families who incurred losses due to difficulties proving their legal immigration status in the UK

Expected number of eligible claimants: 11,500 to 14,500
Number of claims received: 11,475
Number of claims resolved: 3,148 payouts, and 5,203 nil awards

Average wait time for settled claim: 5 months

Average payment per claim: £32,100
Total paid out as of February 2026: £124.2 million
Expected final pay out: £156 million to £243 million

LGBT Financial Recognition Scheme
Eligible claimants: LGBT veterans of the UK Armed Forces who were dismissed or discharged because of the pre-2000 ban on homosexuality and those negatively affected by the ban
Expected number of eligible claimants: 1,600-2,000
Number of claims received: 2,113 from 1,366 veterans
Number of claims paid: 996

Average wait time for settled claim: 6 to 10 months

Average payment per claim: Dismissed or Discharged Payment is fixed at £50,000. Impact Payment average is £9,700.
Total paid out as of February 2026: £36.4 million
Expected final pay out: £75 million

Jonny Mood - National Audit Office @jonnymood.bsky.social · 02/04/2026

Recent @nao.org.uk work on HMRC's large business directorate praised its cooperative approach and found there is little doubt that it is providing good value for money? What lessons can be learned from that, and how can HMRC build on that success? @CSWnews article 👇

000

Jonny Mood - National Audit Office @jonnymood.bsky.social · 25/03/2026

The Green Signals podcast is always a great listen and so it was a real pleasure to sit down for a chat about our recent @nao.org.uk report on Northern Powerhouse Rail Links to podcast: www.greensignals.org/podcast/reme... NAO report is on our website here: www.nao.org.uk/reports/nort...

National Audit Office @nao.org.uk · 20/03/2026

Reposted by Jonny Mood - National Audit Office

Space weather, such as solar flares, can disrupt infrastructure and technology on Earth. The government has invested in improving its forecasting capability, but there are still gaps in its preparedness which must be addressed. Read our report: www.nao.org.uk/reports/the-...

Jonny Mood - National Audit Office @jonnymood.bsky.social · 20/03/2026

Space weather is not something you'll pick up in your usual weather report, but can result in disruption to infrastructure on earth, including aviation, rail, and electricity networks @nao.org.uk takes a look at what gov is doing to plan and respond www.nao.org.uk/reports/the-...

000

Reposted by Jonny Mood - National Audit Office

New Civil Engineer @social.newcivilengineer.com · 11/03/2026

The Northern Powerhouse Rail programme needs closer alignment with national and local growth plans and stronger collaboration between Whitehall and northern authorities if it is to deliver the economic benefits promised, the National Audit Office (@nao.org.uk) has warned Full story: buff.ly/ONHFYBK

newcivilengineer.com

Northern Powerhouse Rail: Watchdog queries governance, delivery, growth strategy alignment | New Civil Engineer

The NAO report, published today, 11 March, reviews early progress on NPR, a major multi‑phase project announced by the Department for Transport (DfT) in

Jonny Mood - National Audit Office @jonnymood.bsky.social · 11/03/2026

Poor transport links in the north of England are hampering the region's economic growth Our @nao.org.uk report looks at Northern Powerhouse Rail, and the work that has been underway since 2014 to develop plans www.nao.org.uk/reports/nort...

Northern Powerhouse Rail - NAO report

Northern Powerhouse Rail's success is dependent on better cross-government working and stronger ties to the government's economic strategy.

Jonny Mood - National Audit Office @jonnymood.bsky.social · 11/02/2026

A step change in financial management in government is needed to drive better value public services The head of @nao.org.uk gave his annual speech in Parliament yesterday, drawing on what we seen across our audits of government spending Link to speech below www.nao.org.uk/insights/ste...

001

Reposted by Jonny Mood - National Audit Office

National Audit Office @nao.org.uk · 03/02/2026

Annual reports & accounts are critical publications supporting transparency and accountability. They detail your organisation's performance, including successes & challenges. So what's the best way to present this? Our guide gives you the low down ⬇️ www.nao.org.uk/insights/goo...

021

Reposted by Jonny Mood - National Audit Office

National Audit Office @nao.org.uk · 26/01/2026

Read our learnings and insights from more than 400 financial audits. Many government departments, other agencies and organisations experience the same challenges, such as data & reporting quality, IT controls, and asset management Report: nao.org.uk/insights/aud...

014

Reposted by Jonny Mood - National Audit Office

National Audit Office @nao.org.uk · 21/01/2026

HM Treasury's regulation Action Plan aims to drive economic growth and save £5.6 billion a year by 2030 by cutting administrative burdens. Our new report examines the progress made in implementing the Action Plan so far. Read the full report here: nao.org.uk/reports/regu...

64% of regulators expect innovation to be the greatest determinant of economic growth

Regulators surveyed by the National Audit Office

National Audit Office @nao.org.uk · 16/01/2026

Reposted by Jonny Mood - National Audit Office

The New Hospital Programme now has a more realistic timetable, with final hospitals due in 2045–46. But for RAAC-affected hospitals, a tight construction schedule with little contingency for delays means there are significant delivery risks. Our report: nao.org.uk/reports/upda...

Update on the New Hospital Programme - NAO report

The NAO has published an update on the New Hospital Programme following government's decision to reset the programme.

Jonny Mood - National Audit Office @jonnymood.bsky.social · 17/12/2025

Anyone who is learning to drive - or have friends and family doing so - will recognise the frustration of not being able to get a driving test where they want and within a reasonable time Our @nao.org.uk report looks at the causes of backlogs and DVSA's actions in response 👇

020

Jonny Mood - National Audit Office @jonnymood.bsky.social · 10/12/2025

Do you understand the asylum system? Or how different parts of government need to work together? For the first time @nao.org.uk have mapped out the asylum system to show where constraints lie and help gov move from short-term fixes to a sustainable, whole-system approach nao.org.uk/reports/an-a...

An analysis of the asylum system - NAO report

We’ve mapped the asylum system to show where delays occur, and set out four requirements for an effective system.

National Audit Office @nao.org.uk · 14/11/2025

Reposted by Jonny Mood - National Audit Office

National Savings and Investments raises funds for government by borrowing from savers who invest in products such as Premium Bonds. While digitally transforming its business, NS&I has faced cost increases, delays & procurement issues. Our report: www.nao.org.uk/reports/nati...

£3 billion Cost of the NS&I digital transformation programme, up from £1.7 billion in 2020

Estimated total costs including running costs

021

Jonny Mood - National Audit Office @jonnymood.bsky.social · 04/11/2025

Our latest @nao.org.uk overview of the Department for Transport is out This draws on our work to provide a short and neat summary of key issues - if you are interested in transport you'll find something of interest in it www.nao.org.uk/overviews/de...

Jonny Mood - National Audit Office @jonnymood.bsky.social · 15/10/2025

What is on Parliament's mind when in comes to how public money is being spent? How can it be spent better? What challenges need greater focus? A good guide is the PACs annual report covering their 5 key issues and what government needs to do in response committees.parliament.uk/publications...

Jonny Mood - National Audit Office @jonnymood.bsky.social · 14/10/2025

Our latest @nao.org.uk report sets out the issues in the design and set-up of the government’s energy efficiency scheme for homes. Failures in consumer protection and quality assurance led to widespread issues with the quality of installations and suspected fraud

Jonny Mood - National Audit Office @jonnymood.bsky.social · 15/09/2025

Key reading for anyone working in government finance 👇 www.nao.org.uk/reports/impr... @nao.org.uk on 'improving government's productivity through better cost information'. We point to techniques and approaches that can be used to better understanding cost drivers and where to target cost savings

Improving government's productivity through better cost information - NAO report

Government departments often lack insight into what drives cost in individual activities that make up an overall end-to-end service.

120

Jonny Mood - National Audit Office @jonnymood.bsky.social · 17/07/2025

Fascinating Public Accounts Committee session today on local bus services in England, drawing on our recent @nao.org.uk report Discussion covered important areas such as improving performance for passengers, accessibility, funding, and skills in the sector Video 👇 parliamentlive.tv/event/index/...

parliamentlive.tv

Parliamentlive.tv

Public Accounts Committee

Bus Users UK @bususersuk.bsky.social · 27/06/2025

Reposted by Jonny Mood - National Audit Office

A new @nao.org.uk report shows local bus services have not recovered to pre-Covid levels. Read our full response tinyurl.com/yryby6uf

034

Reposted by Jonny Mood - National Audit Office

Stephen Frost @sfrost.bsky.social · 27/06/2025

Good work by @jonnymood.bsky.social & the NAO A clear strategy, long term & simplified revenue funding, capital investment to get buses out of traffic and make them a better option than driving + support for local authorities all crucial in providing more people access to decent bus services.

0105

Reposted by Jonny Mood - National Audit Office

Thomas Ableman @freewheeling.info · 26/06/2025

As director of the National Audit Office, @jonnymood.bsky.social is able to bust so many myths about what value for money means. Is a failure automatically poor value? NO! I write about this on Freewheeling Bitesize. If you're inspired, listen!

freewheelingbitesize.substack.com

Most failures aren’t failures. Unlearned lessons are.

We tend to think the National Audit Office will criticise projects that don’t succeed as a waste of public money.

National Audit Office @nao.org.uk · 26/06/2025

Reposted by Jonny Mood - National Audit Office

“It's fine when you're swinging big to have a few misses in a controlled environment”. Jonny Mood appeared on the Freewheeling podcast to discuss why the public sector shouldn't be afraid to fail - as long as it's willing to learn from failures. Listen here ⤵️

Hetan Shah @hetanshah.bsky.social · 20/06/2025

Reposted by Jonny Mood - National Audit Office

Private finance for public service is back. How do we learn the lessons of past issues here? We produced an @nao.org.uk report drawing together lessons from 140 NAO reports on.ft.com/446gixl

on.ft.com

UK government launches new wave of private financing for public services

Ministers insist infrastructure projects will avoid pitfalls of earlier PFI deals

53515

Jonny Mood - National Audit Office @jonnymood.bsky.social · 18/06/2025

Great report out today from @nao.org.uk- absolutely jam packed with insights from operational delivery across government, with some key lessons for departments and ALBs as well as the report, there is a nice feature in @civilserviceworld.bsky.social as well www.civilserviceworld.com/professions/...

civilserviceworld.com

Smarter delivery: Lessons from across government for achieving more effective public services

Improving operational capability is crucial to meet rising demand with stretched resources. Rather than seeing only new operational risks, there ar...

National Audit Office @nao.org.uk · 18/06/2025

Reposted by Jonny Mood - National Audit Office

We've drawn on a range of case studies from the DVLA, HMRC, Home Office and more, to understand how departments are innovating, adapting, and improving the way public services are delivered. Read our latest report on smarter operational delivery here: www.nao.org.uk/insights/sma...

Take a whole system approach
Deal with complexity and uncertainty by understanding how different parts of the system connect and achieve outcomes for service users .

Understand and deal with demand
Design and run services in a way that provides people with what they want, when they want it, and get it right the first time.

Use information to improve
Work to understand how services are performing, and use that information to decide what to change, why, and how.

Have a systemic approach to innovation and improvement
Know where problems happen and if there are opportunities to improve.

032

Jonny Mood - National Audit Office @jonnymood.bsky.social · 13/06/2025

Productivity has been too low for too long Improving it in the public sector will require applying new technologies, system reform, investing in upskilling people and operational delivery, and better maintaining assets Lots in the @nao.org.uk back catalogue covering this and more to come in future

111

Reposted by Jonny Mood - National Audit Office

National Audit Office @nao.org.uk · 16/05/2025

Wealthy individuals have complex tax affairs, which makes it more difficult for HMRC to identify the tax they owe. HMRC has secured more of the tax due from wealthy people, however further gains are possible. Read our report for more: www.nao.org.uk/reports/coll...

£5.2 billion in tax collected in 2023-24 as a result of HMRC's compliance work with wealthy individuals

031

Jonny Mood - National Audit Office @jonnymood.bsky.social · 15/05/2025

@ukri.org plays a critical role, supporting cutting-edge work that helps support progress in many policy areas But what does its approach to teach us about how to promote innovation across government? My @nao.org.uk colleague discusses key insights from our work in @wonkhe.bsky.social 👇

021

Jonny Mood - National Audit Office @jonnymood.bsky.social · 14/05/2025

Government sees research and innovation as vital to achieving its long-term policy goals of growing the economy and achieving net zero @nao.org.uk has looked at how @ukri.org - which spends £9bn a year - can use well-managed risk taking to maximise vfm Report 👉 www.nao.org.uk/reports/uk-r...

UK Research and Innovation: providing support through grants - NAO report

UKRI should strengthen its approach to taking bolder decisions and address data challenges to maximise value for money for the taxpayer.

130

Jonny Mood - National Audit Office @jonnymood.bsky.social · 25/04/2025

Our latest @nao.org.uk report looks at the water sector Regulators have failed to deliver a trusted, resilient water sector Gov needs to act urgently to address industry performance and resilience to ensure the sector can meet targets and achieve vfm over the long term for bill payers

020

Jonny Mood - National Audit Office @jonnymood.bsky.social · 27/03/2025

It was a real pleasure to talk about @nao.org.uk work on active travel at WEET forum last week And to hear about the progress made by @ategov.bsky.social over last 2 years. I highlighted some of our findings on strategy, funding, realising the benefits Few words on LinkedIn: tinyurl.com/rtsxj7nx

Adam Terry @adamterryfgf.bsky.social · 25/03/2025

Reposted by Jonny Mood - National Audit Office

Interesting report out today from @nao.org.uk, looking over 140 previous publications for lessons learned on using private finance for infrastructure (hot topic in a world of constrained public finances). Lots chimes with our @futuregovforum.bsky.social work. [1/7] www.nao.org.uk/reports/less...