Outgoing Shelter CEO Polly Neate talks to Grainne Cuffe about her impressions of the housing sector, men’s rights activists egging her house and her next move.

A manager of a hostel for homeless people with complex support needs has resigned over “insurmountable” and “systemic” issues facing the supported housing sector

Two city councils have received non-compliant consumer grades from the Regulator of Social Housing over a lack of stock condition surveys, overdue disrepair cases and poor repairs services.

The London Tenants Federation is calling for a freeze on social rents amid the government’s consultation on a five-year settlement for landlords

A2Dominion turned around tenant satisfaction ratings in a matter of months. Grainne Cuffe spent a morning with a lead surveyor and two trainees to find out how.

After the Housing Ombudsman told A2Dominion to review its repairs processes, the housing association turned around tenant satisfaction ratings in a matter of months. Grainne Cuffe spent a morning with a lead surveyor and two trainees to find out how

A council has refused part of the care ombudsman’s recommendation to compensate a woman after it broke the six-week legal cap on leaving homeless families in B&Bs.