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Joost Rietveld

@gjrietveld.bsky.social
188 followers 64 following 49 posts

UCL School of Management. Posts about technology, strategy, innovation, platforms, big tech, video games. #platformpapers

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Joost Rietveld @gjrietveld.bsky.social · 10/09/2026
When AI lowers barriers to platform participation, who benefits? The latest #PlatformPapers post argues that the same #AI tool can democratize participation at the individual level while reinforcing inequality at the #platform level. platformpapers.substack.com/p/when-ai-lo...
platformpapers.substack.com
When AI Lowers Barriers, Who Benefits?
The same AI tool can democratize participation at the individual level while reinforcing inequality at the platform level.
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Joost Rietveld @gjrietveld.bsky.social · 12/08/2026
How do complementors respond when the platform they rely on moves into their space and competes head on? That's the focus of the latest #PlatformPapers blog, and the answer depends on the extent complementors have outside options. platformpapers.substack.com/p/competing-...
platformpapers.substack.com
Competing with Platforms
How complementors reposition when platforms compete with them head-on
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Joost Rietveld @gjrietveld.bsky.social · 21/07/2026
In the mature #platformeconomy, competition often comes from within. Complementors must walk a fine line if they wish to break out of Big Tech platforms and become platform competitors in their own right. This is the Complementor's Dilemma. platformpapers.substack.com/p/the-comple...
platformpapers.substack.com
The Complementor’s Dilemma
How can challengers grow inside platform ecosystems dominated by big-tech firms?
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Joost Rietveld @gjrietveld.bsky.social · 10/07/2026
Remember when folks feared that Microsoft's acquisition of Activision Blizzard would make Xbox dominant to the point where PlayStation and Nintendo would no longer be able to compete?! 👀🎮 www.gamesindustry.biz/xbox-retreat...
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Paul Belleflamme @belleflamme.bsky.social · 04/07/2026
substack.com/@paulbellefl...
substack.com
Paul Belleflamme (@paulbelleflamme)
Platforms don’t just “go bad” by squeezing their users — they can also lose their mission and export hidden costs to everyone around them. My latest three posts look at: - Enshittification explained...
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Joost Rietveld @gjrietveld.bsky.social · 30/06/2026
Data can be a source of #competitiveadvantage for digital #platforms and has therefore been a key focus for regulators. Two provisions include data siloing and data sharing, but how do these restrictions affect innovation, competition, and welfare? platformpapers.substack.com/p/regulating...
platformpapers.substack.com
Regulating Data on Digital Platforms
When it comes to innovation and welfare, sharing beats siloing.
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Joost Rietveld @gjrietveld.bsky.social · 15/06/2026
Managers and academics have long tracked unit sales as a key performance metric for video games. But in a world where games increasingly operate as services with fragmented monetization, sales no longer tell the full story. User engagement might be more meaninful. www.linkedin.com/posts/gjriet...
linkedin.com
#platformpapers #videogames #service #engagement #subscription #xbox #gamepass #playstation | Joost Rietveld
In the latest #PlatformPapers blog, Michiel Van Crombrugge (based on joint work with Stefan Stremersch) reminds us about the importance of analyzing the 'right' performance indicators. For many year...
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Ahmadreza Mostajabi @mostajabi.bsky.social · 12/06/2026
Another great platform summit at the 4th annual #EU-DPRN conference in #Aalto. Great presentations, panels and updates on platform literature and state of the field. Thanks to Joost, Carmelo, Panos and local organizers for putting together this great event! @gjrietveld.bsky.social #eu-dprn
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Joost Rietveld @gjrietveld.bsky.social · 21/05/2026
What happens to non-promoted items when a platform operator selectively promotes some of its items, but not others? The latest PlatformPapers post discusses this question drawing from experimental research. Promotion has positive spill over effects, but not to all. open.substack.com/pub/platform...
open.substack.com
One Badge, Many Winners: The Spillover Effects of Platform Endorsement
Platform endorsement increases sales for endorsed items—but the bigger story is what it does for everything else.
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Kyle Orland @kyleor.land · 08/05/2026
I wrote this chart-filled piece about game console price increases ~9 months ago and it is already out of date because Sony and Nintendo have increased prices again in the interim! arstechnica.com/gaming/2025/...
arstechnica.com
Today’s game consoles are historically overpriced
Ars analysis shows missing price cuts are costing console consumers hundreds of dollars.
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Joost Rietveld @gjrietveld.bsky.social · 08/05/2026
Regulating digital #platforms to keep markets competitive is hard. There can often be unintended consequences. The latest #PlatformPapers blog documents how #China's digital platform #regulation stiffled entrepreneurial activity and capital markets. open.substack.com/pub/platform...
open.substack.com
When Platform Antitrust Chills Entrepreneurship
Evidence from China
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Joost Rietveld @gjrietveld.bsky.social · 23/04/2026
In 2019, GrubHub added 150,000 restaurants to its food-delivery platform ... without their knowledge! The latest PlatformPapers blog asks: What Happens When Platforms Add Suppliers Who Never Signed Up? open.substack.com/pub/platform...
open.substack.com
What Happens When Platforms Add Suppliers Who Never Signed Up?
GrubHub added 150,000 restaurants ... without their knowledge
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Joost Rietveld @gjrietveld.bsky.social · 18/03/2026
Online review platforms such as #TripAdvisor and #Yelp can help travelers avoid "tourist traps", but what is their effect on restaurant market composition and competition really? Dante Donati discusses these questions in the latest #PlatformPapers blog! open.substack.com/pub/platform...
open.substack.com
How Review Platforms Reshape Competition
The End of Tourist Traps
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Joost Rietveld @gjrietveld.bsky.social · 24/02/2026
An oft-heard rebuttal to the dominance of #BigTech firms is that "competition is only one click away." But is competition really only one click away? Michelangelo Rossi discusses his research on Google Maps and the DMA in the latest #PlatformPapers blog. platformpapers.substack.com/p/is-competi...
platformpapers.substack.com
Is Competition Really Only One Click Away?
What the DMA’s Google Maps experiment tells us about contestability in digital markets
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Joost Rietveld @gjrietveld.bsky.social · 04/02/2026
Food-delivery #platforms didn't 'disrupt' the #restaurant industry, but they still had a meaningful impact on market composition. In the latest #PlatformPapers blog, Manav Raj and JP Eggers explain what happens when delivery platforms come to town. platformpapers.substack.com/p/when-deliv...
platformpapers.substack.com
When Delivery Comes to Town
How platform entry affects industry structure and competition
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Joost Rietveld @gjrietveld.bsky.social · 23/12/2025
Interested in the state of #platform competition research in 2025? Read about it in the Platform Papers 2025 Year in Review post where I discuss the how, what, where, and who of platforms research. platformpapers.substack.com/p/platform-p...
platformpapers.substack.com
Platform Papers 2025 Year-in-Review
The state of platform competition research in 2025.
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Joost Rietveld @gjrietveld.bsky.social · 09/12/2025
Academic research has long focused on how platforms have enabled innovation & economic growth, while accumulating immense power. But what happens when that power is wielded inconsistently? Annabelle Gawer & Martin Harraca discuss in the latest #PlatformPapers blog. open.substack.com/pub/platform...
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Joost Rietveld @gjrietveld.bsky.social · 20/11/2025
What happens to ecosystem diversity and #platform match quality after a platform introduces paid #discovery tools (e.g., Apple's search result ads)? @kai-zzzzzz.bsky.social and co-authors share insights from #Goodreads introduction of paid book giveaways. platformpapers.substack.com/p/the-price-...
platformpapers.substack.com
The Price of Platform Participation
Goodreads’ introduction of paid giveaways reveals how charging for discovery affects ecosystem diversity and match quality.
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Joost Rietveld @gjrietveld.bsky.social · 17/11/2025
Together with Enrico and Alessandro we did a video interview with @faculti.bsky.social covering our ASQ article studying CrossFit gyms responding to a scandal involving the organization's CEO. It nicely shows our different but complementary perspectives on the study.
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Joost Rietveld @gjrietveld.bsky.social · 07/10/2025
What happens when a star player leaves the market? In 'normal' markets you'd expect remaining firms to increase their output and sales, but not so much in platform markets. In the latest #PlatformPapers, what happened to Twitch streamers when Ninja left for Mixer? open.substack.com/pub/platform...
open.substack.com
Star Wars
Why Ninja's sudden defection to Mixer made Twitch streamers less productive
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Joost Rietveld @gjrietveld.bsky.social · 23/09/2025
In the latest #PlatformPapers blog, @anilrdoshi.com discusses work on #blockbuster projects in the #crowdfunding industry. When a platform has a hit, it triggers additional entry. Entry rates are higher on #Indiegogo, but of higher quality on #Kickstarter. platformpapers.substack.com/p/blockbuste...
platformpapers.substack.com
Blockbuster Projects Send Waves Hitting All Platforms
Successful crowdfunding projects spill over to competing platforms
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Joost Rietveld @gjrietveld.bsky.social · 27/08/2025
#Blockchain based initiatives (e.g. industry platforms for data sharing) are technologically #decentralized, but often they are owned and exploited by just one or a few companies. Read about this decentralization paradox in the latest #PlatformPapers blog. platformpapers.substack.com/p/the-platfo...
platformpapers.substack.com
The Platform Governance Paradox
Why industry blockchain platforms struggle with centralization and decentralization
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Joost Rietveld @gjrietveld.bsky.social · 07/08/2025
Thousands of hotels are bringing a lawsuit against Booking.com. At the heart is Booking's "best price" clause. Such clauses can have myriad anticompetitive effects, seller collusion being one of them. Frank Schlutter explains on the #PlatformPapers blog. platformpapers.substack.com/p/the-impact...
platformpapers.substack.com
The Impact of Platform Most-Favored Nation Clauses on Seller Competition
How platforms benefit when sellers collude on price
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Joshua Gans @joshgans.bsky.social · 21/07/2025
We are hiring at Rotman Strategy in the Fall. Apply here. jobs.utoronto.ca/job/Toronto-...
jobs.utoronto.ca
Assistant Professor - Strategic Management
Assistant Professor - Strategic Management
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Ahmadreza Mostajabi @mostajabi.bsky.social · 13/07/2025
🚨 Thrilled to share our #AOM2025 symposium w/ @aldona.bsky.social & Yongzhi (Alex) Wang on #competition & #regulation in #platforms. 📅 July 29th | 🕝 1:45PM–3:15PM | 📍 Bella Center More here 👉 www.linkedin.com/posts/mostaj...
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Brett Hollenbeck @bretthollenbeck.bsky.social · 11/07/2025
🚨Free data alert!! 🚨 Please share. Large new dataset of Amazon product reviews, including full text and photos and product characteristics, with individual *reviews labeled as fake reviews*. I believe this is the first publicly available data of this kind. github.com/bretthollenb...
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Joost Rietveld @gjrietveld.bsky.social · 21/05/2025
Platform cooperatives are trying to make the sharing economy more equitable by competing against incumbents (e.g., Airbnb, Uber) from the margin. Read about how they try to do this in the latest #PlatformPapers blog here: platformpapers.substack.com/p/platform-c...
platformpapers.substack.com
Platform Cooperatives Driving Change from the Margins
How to make the sharing economy more equitable
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Joost Rietveld @gjrietveld.bsky.social · 29/04/2025
Digital platforms can help fill institutional voids. In the latest #PlatformPapers blog Aparajita Agarwal and Valentina Assenova discuss research showing how M-Pesa's #mobilemoney platform acts as a steppingstone to #financialinclusion for the unbanked.
platformpapers.substack.com
Mobile Money as a Steppingstone to Financial Inclusion
How Digital Multisided Platforms Fill Institutional Voids
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Joost Rietveld @gjrietveld.bsky.social · 10/04/2025
In the latest PlatformPapers blog, Ken Wilbur and Davide Proserpio discuss why #advertising is an emergent (but understudied) property of successful digital #platforms. A recommended read! platformpapers.substack.com/p/advertisin...
platformpapers.substack.com
Advertising is an Emergent Property of Successful Platforms
Plus a public wager
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Joost Rietveld @gjrietveld.bsky.social · 20/03/2025
Now in-press at Academy of Management Perspectives: Hypercontinuous Innovation and Demand-Side Learning: Why Digital Platforms Enjoy Longer and More Expansive Market Leadership Positions joint with Melissa Schilling. journals.aom.org/doi/abs/10.5...
journals.aom.org
Hypercontinuous Innovation and Demand-Side Learning: Why Digital Platforms Enjoy Longer and More Expansive Market Leadership Positions | Academy of Management Perspectives
Strategy and innovation scholars are increasingly concerned about the market power of successful digital platforms—and so are the authorities tasked with regulating the so-called Big Tech companies. T...
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Joost Rietveld @gjrietveld.bsky.social · 18/03/2025
Abnormal performance is a normal feature of many digital platform. Read about research in the context of #Udemy by Kaushik Gala, Andreas Schwab, and Brandon Mueller in the latest #platformpapers blog. platformpapers.substack.com/p/star-entre...
platformpapers.substack.com
Star Entrepreneurs on Digital Platforms
Abnormal performance is normal in many platforms.
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Joost Rietveld @gjrietveld.bsky.social · 27/02/2025
In the latest #PlatformPapers blog, Paul Belleflamme, Eric Toulemonde and Martin Peitz argue that using market shares to proxy market power for digital platforms is complicated for several reasons. They offer insights to regulators, investors and managers. platformpapers.substack.com/p/rethinking...
platformpapers.substack.com
Rethinking Market Power in the Digital Platform Era
Market share isn't everything.
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Joost Rietveld @gjrietveld.bsky.social · 04/02/2025
In the latest #PlatformPapers blog Manav Raj explores the effects of adding competitors in digital platforms. In the context of #Spotify he finds that when a major artist releases an album, related artists see their listenership rise by up to 3% and their overall popularity increase by 1–2%.
platformpapers.substack.com
Demand Spillovers in Digital Platforms
When it comes to adding competitors, can more be merrier?
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Joost Rietveld @gjrietveld.bsky.social · 14/01/2025
New Platform Papers blog: Reputation Spillover in Digital Markets - When Agencies Help or Hurt Creators platformpapers.substack.com/p/reputation...
platformpapers.substack.com
Reputation Spillover in Digital Markets
When agencies help or hurt creators
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Joost Rietveld @gjrietveld.bsky.social · 02/01/2025
New paper alert: Hypercontinuous Innovation and Demand-Side Learning: Why Digital Platforms Enjoy Longer and More Expansive Market Leadership Positions - joint with Melissa Schiling and forthcoming in SI on #platformregulation at Academy of Management Perspectives.
researchgate.net
(PDF) Hypercontinuous Innovation and Demand-Side Learning: Why Digital Platforms Enjoy Longer and More Expansive Market Leadership Positions
PDF | Strategy and innovation scholars are increasingly concerned about the market power of successful digital platforms—and so are the authorities... | Find, read and cite all the research you need o...
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Joost Rietveld @gjrietveld.bsky.social · 17/12/2024
The 2024 Platform Papers Year in Review is here! What were the top journals for platform competition research? Which were the top-cited papers and the most-read #PlatformPapers blogs? Read all about it and more by following the link. Happy holidays!🎄🎅 platformpapers.substack.com/p/platform-p...
platformpapers.substack.com
Platform Papers 2024 Year in Review
It’s that time of the year again. Time to look back and reflect.
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Joost Rietveld @gjrietveld.bsky.social · 28/11/2024
What is the hidden cost of platform diversification? Read all about it in the latest Platform Papers blog, expertly written by David Chung, Maggie Zhou, and Christine Choi.
platformpapers.substack.com
The Hidden Cost of Platform Diversification
When Uber eats its own business, and its competitors’ too
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Joost Rietveld @gjrietveld.bsky.social · 25/06/2024
When it comes to online dating platforms, is more merrier? ❤️ That's the question Jessica Fong tackles in the latest #platformpapers blog. Drawing from an #experiment conducted on a leading #onlinedating #platform she obtained some interesting findings. platformpapers.substack.com/p/network-ef...
platformpapers.substack.com
Network effects in online dating
The more the merrier?
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Joost Rietveld @gjrietveld.bsky.social · 14/05/2024
We often talk about needing to regulate powerful platforms, but such interventions can have unintended second-order effects. Read the latest #PlatformPapers blog where Allen Li and Gang Wang discuss regulatory interventions on US food-delivery platforms. platformpapers.substack.com/p/regulating...
platformpapers.substack.com
Regulating Powerful Platforms
Unintended effects of imposing fee caps on US food-delivery platforms
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Joost Rietveld @gjrietveld.bsky.social · 28/03/2024
Smaller slices of a growing pie. How do seller entry and market expansion balance each other out in the context of food delivery platforms? Oren Reshef reports on his excellent research in the latest #platformpapers blog! platformpapers.substack.com/p/smaller-sl...
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Joost Rietveld @gjrietveld.bsky.social · 05/03/2024
Tomorrow is D(MA)-Day! The Digital Markets Act, Europe's framework targeted at gatekeeper companies went into effect last year. March 6, is the deadline for gatekeepers to submit their compliance plans. Read about it in the latest PlatformPapers blog. platformpapers.substack.com/p/6-march-is...
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Joost Rietveld @gjrietveld.bsky.social · 14/02/2024
How does the entry of blockbusters on a platform affect the other offerings on the platform? In the latest #PlatformPapers blog, Zhiyi Wang and Lusi Yang explore this question in the context of #Kicstarter's #crowdfunding platform. platformpapers.substack.com/p/winner-tak...
platformpapers.substack.com
Winner takes all? Blockbusters’ effect on competition in platforms
Evidence from crowdfunding
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Joost Rietveld @gjrietveld.bsky.social · 30/01/2024
In the latest #platformpapers blog, Carmelo Cennamo and Juan Santalo discusse the power of #generativity in platform ecosystems. When is it good and when can it be a bad thing? Some great implications offered as well.
open.substack.com
The Power of Generativity in Platform Systems
When does adding many new offerings benefit or hurt a platform ecosystem?
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Joost Rietveld @gjrietveld.bsky.social · 17/01/2024
Hey folks, there's two weeks left to submit your best work on digital platforms to the second EU-DPRN conference at UCL School of Management in London (June 27 & 28)! Please share with your networks. eudprn.com
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Joost Rietveld @gjrietveld.bsky.social · 19/12/2023
The Platform Papers 2023 Year in Review is here! Read about the state of the literature on platform competition, including the most original empirical context and the Top Ten most cited papers by articles published in 2023. Lots of data! platformpapers.substack.com/p/platform-p...
platformpapers.substack.com
Platform Papers 2023 Year in Review
It’s been yet another record-setting year for platform competition research
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Joost Rietveld @gjrietveld.bsky.social · 13/12/2023
Excited to announce the 2024 EU-DPRN, European digital platforms research conference at UCL SoM on June 27 & 28! This is the second EU-DPRN conference, which is co-organized by Carmelo Cennamo, Panos Constantinides, and myself. More information and submission form: forms.gle/m4BxY3hmLweV...
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Joost Rietveld @gjrietveld.bsky.social · 08/11/2023
Unlocking the power of #freemium. In the latest #platformpapers blog, Yiting Deng, Anja Lambrecht and Yongdong Liu ask does releasing a constrained free version of an #app boost the sales of its paid counterpart and when is this strategy most effective?
platformpapers.substack.com
Unlocking the Power of Freemium
When do freemium apps boost sales of their paid counterparts?
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Joost Rietveld @gjrietveld.bsky.social · 07/11/2023
Mobile app stores are the new "canonical" setting in platform competition research. These are the two most popular empirical contexts with 33 (consoles) and 30 (mobile apps) studies in the platformpapers.com database, but the trends show that mobile is replacing console.
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