Thanks for your perspective, Jared.
The way you describe Experience Strategy in your video does feel very close to how I practice Service Design in my org, and I know I'm no exception. I wonder if it's a matter of seniority/level of influence.
Ghita Benotmane
@ghitabo.design
223 followers 457 following 52 posts
I do service design, mostly. Philosophy nerd. If you're wondering, it's pronounced 'Rita'. 📍Paris, France.
