iiinova — where your digital self keeps evolving

Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 06/10/2026

LOVE it! 😍 After *numerous* client build-outs, I've pushed the limits of what 🌿Fern CRM can do and there isn't much you can't do! It really rewards people who think, "what happens if I try this?"

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 06/10/2026

HMU if you have any questions at all ~ about your current tech stack, ethical alternatives, migration worries, or anything else. I'm happy to help you make smart, strategic moves without stress!

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 06/10/2026

At the end of 2026, all ThriveCart users must switch to their new course platform, which doesn't have the tech ready for smooth onboarding experiences. And, if you got a great deal on TC during a Black Friday sale, then you have about a month to decide whether you want to renew. Time to switch?

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 24/09/2026

Growing a business puts immense strain on anyone, but especially BIPOC & marginalized people who have a history of collective trauma. I'm so grateful for this opportunity to learn healthy ways to stay strong in a messed up world. Catch the replay: ferncrm.com/bene

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 24/09/2026

Shifting the question from "What’s wrong with you?" to "What’s strong with you?" 🤯 Lana Jelenjev gave such a powerful presentation today, talking about how to thrive as business owners by healing our own nervous systems and responding to changes around us from a place of healing. 👇

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 22/09/2026

This PDF is FREE, but it's only available until Sept. 30th. Grab yours today: ferncrm.com/selling-high...

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 22/09/2026

It's really interesting to see this diverse range of tactics, strategies, and mindsets around what's working *now* for businesses successfully selling $3k-50k offers. Including *alternatives* to the usual advice you've probably heard around urgency, handling objections, and more.

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 21/09/2026

The world doesn't need empires - businesses that benefit a few at the expense of many. 🤮 We need ECOSYSTEMS - businesses that sustain us & support our communities🌺 Join us this week for in-depth conversations about capitalism, conscious businesses, ethical marketing & more!

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 16/09/2026

What does it mean to build a business without reproducing the systems we’re trying to change? I’m excited to explore this question next week at a free 3-day virtual summit for purpose-driven BIPOC founders & allies. Join us in the community today! www.foundingpossibilities.com/virtual-summit

A promotional flyer for the free, virtual summit happening September 22, 23, and 24, 2026 called "Build Ecosystems, Not Empires."

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 02/09/2026

Sorry I've been so quiet lately! This has been one of the busiest summers I've ever had, in my 11 years in business. Not because I need the extra work! But because a couple awesome opportunities came around that I felt called to say YES to. Now I'm trying to wrap up all the things I said yes to...

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 11/08/2026

If your business could be known for changing one thing about the world, what would you want it to be? Or would you prefer to have a business that does "well enough," but not necessarily world-changing? I'm genuinely curious!

static.klipy.com

Catherine O'Hara as Moira Rose: Colour Me Curious

ALT: Catherine O'Hara as Moira Rose: Colour Me Curious

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 21/07/2026

And of course, my favorite: ~ Polish your customer experiences to help your customers fall in love with buying from you Our Office Hours aren't limited to tech problems, but we can fix those too! See you there!

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 21/07/2026

~ Learn how to use any of the features in a way that's specific to your situation ~ Test anything to make sure it works before sharing it publicly ~ Find the leaks in your revenue streams so you aren't "leaving money on the table" 👇

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 21/07/2026

🌿Fern CRM Office Hours are happening right now! Some of the things we can do: ~ Fine-tune your account so that you only see the things you want to see and hide the rest ~ Set up the skeleton of the thing you want to do so you can go back during your own time and customize it 👇

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 07/07/2026

I'm so glad this made you happy Sarah!! 🤩 Thanks for the shoutout 💞

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 23/06/2026

Don't even get me started. I apologized to my husband for snapping at his parents about something and his reply was that I did an amazing job not snapping at everything. We're genuinely trying to educate them, not just bite their heads off, but it's so hard when they just sound like assholes.

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 23/06/2026

Love that the 🌿Fern CRM office hours today consisted of 2 different members getting help via DMs in the private community instead of attending a meeting. Hands-on help via a meeting is always an option, but members can choose any format they prefer and I love that for us! 🥰

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 19/06/2026

This day comes with mixed feelings. Joy for the abolishment of overt slavery & anger at capitalism continuing to mistreat POC, using poverty as another form of oppression. Our team is off Fri-Mon to celebrate (& recuperate), to have the energy to keep fighting for true freedom & equity.

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 09/06/2026

Oooh, I might take you up on that proton referral. My current non-gmail solution is getting too expensive for what I actually use, so I've been meaning to look into alternatives.

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 09/06/2026

Welcome baaaaaaack!! It's much more sane and relaxed here (unless you go looking for skullduggery.)

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 08/06/2026

Oh that's by design I'm sure. They are constantly trying to undo the privacy settings people have very intentionally setup.

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 05/06/2026

Meta sucks. They suck at everything. I'm sorry this happened to you!

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Reposted by Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴

CounterPunch @counterpunchmedia.bsky.social · 05/06/2026

"We are in this land of scorching sun and heat, searching for a large Amazon solar installation in rural San Bernardino County, California. This is the home of the endangered desert tortoise and Joshua trees, but more recently, it’s become a plaything for greedy Silicon Valley entrepreneurs."

counterpunch.org

Vampire Planet: Data Centers, Far Bigger Disasters Than You Even Thought

The road is dusty and trash-strewn. My friend and collaborator Colby Groves is hanging out the car window as I drive, gazing at a patchwork of solar panels lined up behind a chain-link fence. “This ha...

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 05/06/2026

It was over quickly and it wouldn't even be memorable if the whole world hadn't shut down completely one year later. It was only in hindsight that we started to question what it might've been.

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 05/06/2026

That's where I'm at now too. I almost never log into FB but I occasionally post to it from my scheduling tool. But I removed the pixel years ago. I'm done feeding them any data or money or attention.

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 04/06/2026

Same! I definitely haven't had it since it became a pandemic, but I suspect I got it the year before and the docs wrote it off as the flu and sent me home to rest. But I tested for it loads of times during the pandemic and since and never showed any signs of it.

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 04/06/2026

I think you can disconnect your IG from your FB and then keep your IG/Threads if you delete your FB account. But I'm pretty sure you'd lose your biz FB if you closed your personal FB account. I've also heard that it's damn near impossible to *truly* close your FB account. Looooots of hoops.

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 02/06/2026

And also, when did the world get so damn entitled? Why do so many people feel like they're entitled to something else when they're already receiving something free? I just don't get it! And in this case, they literally signed up for it. And there's a button to leave anytime!! WHYYYYYYYYYYYYY??

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 02/06/2026

The idea of anyone getting mad about your email promotion is wild because your emails always have something super valuable, usually something new-ish that I wouldn't have known about because I'm not as deep in the search engine world as you.

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 29/05/2026

Oh my stars, I'm so sorry to hear this Sarah!! That's devastating! I can't even imagine how much it must pain you to listen to mama cry. I'm sure the funeral will be epic. Also ~ is it even safe for that cat to go outdoors anymore? Surely it will be hunted and tortured by the family.

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 28/05/2026

How can anyone not care about what the site looks like these days? How has *that* gone out the window?? I'm genuinely amazed at how well Fern CRM plays with A.I. and also totally not surprised that 99% of our users haven't touched any of the AI stuff.

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 28/05/2026

Starting June 3rd means we'll be ahead of everyone else by Black Friday, by December when our whole team takes a break, by New Year's and beyond. And there's no one I trust more to help with this, than Sarah Moon and her post-keyword SEO program. 👇

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 28/05/2026

THIS is why I joined Sarah's Summer of SEO again this year, to build this kind of authority for Fern CRM. Her methods helped Fern CX so much last year, that I had to do it again this year, to launch Fern CRM with that same kind of credibility and visibility. 👇

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 28/05/2026

"Even in a zero-click world, seeing your name cited as the authority builds the mental real estate that eventually leads to a discovery, a lead, and a client. The goal isn't just to be found. We want you to become the authority worth finding." ~ Sarah Moon 👇

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 28/05/2026

"By focusing on Topical Authority and E-E-A-T(Experience, Expertise, Authoritativeness, and Trustworthiness), you aren't just chasing a single ranking. You’re building a brand that the algorithm recognizes as a source of truth." 👇

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 28/05/2026

"Post-keyword SEO is about building a fortress around your visibility." ~ Sarah Moon I can see the trends, I see the direction that this collective shift is heading towards. August through March is going to be dramatic. I know I'm gonna want that fortress around my brand. 👇

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 27/05/2026

I still have boxes of unused biz cards from my previous business that haunt me every time I spring clean. (I swear I toss them out every year but always find more!) I probably won't do physical business cards again. Instead, I have a QR code on my phone that I show people at in-person things.

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 27/05/2026

I love this! I haven't seen a single baby crow around here, but I also have no idea where they nest. Living vicariously through your crow posts!

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 27/05/2026

That 10ft to the laptop is a coping mechanism to stop you from working when you should be resting. If you can't be arsed, it's a sign you shouldn't arse! 😎

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 27/05/2026

Yes, but which *father* does baby look like? We need the Maury Povich details! 🤣 J/k I'm glad baby has a mama nearby. I hope it grows up healthy and becomes a strong member of the community!

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 26/05/2026

Sarah's expertise and methods are radically different from the SEO advice you've heard before and she's deeply up-to-date with how AI is changing the search experience. So this summer's program will be 100% valuable for the post-keyword A.I. search era. Grab your seat, we begin on June 2nd!

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