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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴

@ferncxandcrm.com
140 followers 104 following 1.8K posts

🌿The eco & ethical CRM for businesses who care about people, the planet, and profits. Every month we: 🌲Plant trees 💰Donate 4% 🍃Offset more pollution than the CRM creates Learn more: ferncrm.com

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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 06/10/2026
At the end of 2026, all ThriveCart users must switch to their new course platform, which doesn't have the tech ready for smooth onboarding experiences. And, if you got a great deal on TC during a Black Friday sale, then you have about a month to decide whether you want to renew. Time to switch?
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 05/10/2026
Love the way @sarahmoon.bsky.social is using 🌿Fern CRM to offer a "pay what you want" workshop to remove the affordability barrier for #SmallBusiness owners who want help with SEO! Check it out & pay what you can: sarahmoon.net/beyond-the-hype What will YOU do with 🌿Fern CRM?
sarahmoon.net
Live AI & SEO Workshop for Business Owners (Pay What You Want) - Sarah Moon Consulting
Join Sarah Moon, a marketing consultant and SEO strategist for a live Pay What You Want workshop about AI & SEO in the Post Keyword Era. Walk away with three actionable steps to take right away to make your business more visible in the AI era.
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 24/09/2026
Shifting the question from "What’s wrong with you?" to "What’s strong with you?" 🤯 Lana Jelenjev gave such a powerful presentation today, talking about how to thrive as business owners by healing our own nervous systems and responding to changes around us from a place of healing. 👇
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 22/09/2026
It's really interesting to see this diverse range of tactics, strategies, and mindsets around what's working *now* for businesses successfully selling $3k-50k offers. Including *alternatives* to the usual advice you've probably heard around urgency, handling objections, and more.
Book cover with 14 profile photos and the words, "Selling High-Ticket: Strategies That Work. How 14 entrepreneurs sell high-ticket offers."
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 21/09/2026
The world doesn't need empires - businesses that benefit a few at the expense of many. 🤮 We need ECOSYSTEMS - businesses that sustain us & support our communities🌺 Join us this week for in-depth conversations about capitalism, conscious businesses, ethical marketing & more!
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 16/09/2026
What does it mean to build a business without reproducing the systems we’re trying to change? I’m excited to explore this question next week at a free 3-day virtual summit for purpose-driven BIPOC founders & allies. Join us in the community today! www.foundingpossibilities.com/virtual-summit
A promotional flyer for the free, virtual summit happening September 22, 23, and 24, 2026 called "Build Ecosystems, Not Empires."
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 02/09/2026
Sorry I've been so quiet lately! This has been one of the busiest summers I've ever had, in my 11 years in business. Not because I need the extra work! But because a couple awesome opportunities came around that I felt called to say YES to. Now I'm trying to wrap up all the things I said yes to...
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 11/08/2026
If your business could be known for changing one thing about the world, what would you want it to be? Or would you prefer to have a business that does "well enough," but not necessarily world-changing? I'm genuinely curious!
static.klipy.com
Catherine O'Hara as Moira Rose: Colour Me Curious
ALT: Catherine O'Hara as Moira Rose: Colour Me Curious
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 21/07/2026
🌿Fern CRM Office Hours are happening right now! Some of the things we can do: ~ Fine-tune your account so that you only see the things you want to see and hide the rest ~ Set up the skeleton of the thing you want to do so you can go back during your own time and customize it 👇
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 23/06/2026
Love that the 🌿Fern CRM office hours today consisted of 2 different members getting help via DMs in the private community instead of attending a meeting. Hands-on help via a meeting is always an option, but members can choose any format they prefer and I love that for us! 🥰
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 19/06/2026
This day comes with mixed feelings. Joy for the abolishment of overt slavery & anger at capitalism continuing to mistreat POC, using poverty as another form of oppression. Our team is off Fri-Mon to celebrate (& recuperate), to have the energy to keep fighting for true freedom & equity.
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Reposted by Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴
CounterPunch @counterpunchmedia.bsky.social · 05/06/2026
"We are in this land of scorching sun and heat, searching for a large Amazon solar installation in rural San Bernardino County, California. This is the home of the endangered desert tortoise and Joshua trees, but more recently, it’s become a plaything for greedy Silicon Valley entrepreneurs."
counterpunch.org
Vampire Planet: Data Centers, Far Bigger Disasters Than You Even Thought
The road is dusty and trash-strewn. My friend and collaborator Colby Groves is hanging out the car window as I drive, gazing at a patchwork of solar panels lined up behind a chain-link fence. “This ha...
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 04/06/2026
very cool! 🎊
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 28/05/2026
"Post-keyword SEO is about building a fortress around your visibility." ~ Sarah Moon I can see the trends, I see the direction that this collective shift is heading towards. August through March is going to be dramatic. I know I'm gonna want that fortress around my brand. 👇
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 27/05/2026
Social media for social good! Get to know Tori 👇
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 26/05/2026
If you ever feel like you never want to open social media again, but afraid you'd go out of business if you did... I HIGHLY recommend @sarahmoon.bsky.social's Summer of SEO: sarahmoon.net/summer-of-seo (Not an affiliate, I just truly love this program & want others to benefit from it.)
sarahmoon.net
Summer of SEO 2026 - Group SEO Coaching Program - Sarah Moon Consulting
Are you ready to dive into SEO—the Alignthority® way—this summer? Our Summer of SEO program is a collaborative group strategy experience designed to help you build content authority that drives organic traffic and establishes your expertise.
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 25/05/2026
We are EXTREMELY honored to be part of the Neurovetted community and recognized as a company that provides different kinds of support for different kinds of minds. Celebrate with us, the FIRST CRM to be listed in the directory! 🥳🎉🎉🎉 neurovetted.com/directory?listing=m…
neurovetted.com
Vetted Ethical Service Providers Directory | Neurovetted
Browse the Neurovetted directory of vetted, ethical online service providers — every listing independently screened for non-predatory practices.
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 21/05/2026
Noooooooooooo!!! Why is this happening??? Sustainable fashion brand Everlane sold to earth-destroying, labor-abusive Shein. The availability of eco-friendly, fair wage, and conscious manufactured clothing without designer-level price tags just shrunk by about 30%. sfstandard.com/2026/05/19/e...
sfstandard.com
Everlane customers shocked after ‘radical transparency’ retailer is acquired by Shein
It built a loyal following in San Francisco on ethics and transparency, but its $100 million sale to the world’s largest fast-fashion platform suggests that wasn’t enough.
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 20/05/2026
FINALLY putting Sarah Moon's post-keyword SEO tips to work in this post on the new Fern CRM blog: ferncrm.com/post/boost-online-store… I'm loving the ease of blogging inside Fern CRM (and Sarah's methods) so I hope to do it regularly this year! #EthicalBusiness #EthicalSales
ferncrm.com
How To Ethically Boost Sales In Your Online Stores (Without More Marketing)
The feature in online stores that makes it easier for buyers to fall in love with what you’re selling, so you can boost profits and positive reviews without increasing your marketing efforts.
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 19/05/2026
We have 🌿Fern CRM Office Hours in one hour ~ and again every Tuesday, Wed, and Thursday. Join us! Get answers to all your questions about tech, strategy, customer relationships, customer experiences, email marketing, etc. See you there! #EthicalBusiness support
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 06/05/2026
The hardest part about ditching Google Suite has been finding alternatives for Docs and Sheets. Everything else was easily replaced except these 2. The #1 tool that helped me ditch Google Docs is www.novlr.org Highly recommend! No A.I., so your notes stay private. Organized Searchable 🥰
novlr.org
Novlr: the creative writing workspace designed with your writing goals in mind
With Novlr, you can achieve your writing goals. Built by writers and owned by its writing community, Novlr helps you progress along every stage of your writing journey.
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 04/05/2026
Nature is so fucking cool!
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 01/05/2026
This is so cool! I hadn't heard of DPGA before but now I'm obsessed
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 01/05/2026
I had the most batshit wild dreams last night and they were SO REAL. And I woke up this morning remembering everything... Like, part of me feels like that version of me will be with me forever now. Anyone else havin crazy dreams lately?
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 29/04/2026
🌿Fern CRM Office Hours start in 40 mins! After that, I'll be recording a new tutorial to show y'all how to create different pages for specific products or add different elements to specific product pages in your online stores. I LOVE this feature, can't wait to show off how versatile it is. 🤩
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 28/04/2026
I also turned off all Gemini in my Workspace and found some things toggled on again. Big THANK YOU to Sharon Z for sharing such detailed steps to look at it again. It's taking me many months to migrate off all Google tools, but I'm making progress and I can't wait to be done with it forever.
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 21/04/2026
Attention 🌿Fern CRM Founding Members ~ as of right now, each of you should have a personalized email in your inbox with important updates to your Fern CRM membership. No bad news, I promise! (Each one is different, so I can't share specifics here.) Here's to another year of ferning together! 💞
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 21/04/2026
Can we just get a HELL YEAH for this not being on substack!!! And also, this sounds like a very worthwhile read. BRB
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 20/04/2026
In case you're frustrated with too much AI or price increases, friendly reminder that 🌿Fern CRM can replace: Kit ActiveCampaign ClickFunnels Calendly Acuity MightyNetworks MemberVault Circle Zapier Wordpress Wix Squarespace Manychat & ohhhh so much more... For less money, without price increases!
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 16/04/2026
Oh my stars y'all, I can't WAIT to show you the new 🌿Fern CRM template store!!! All our DFY customizable templates for displaying impact, onboarding clients, & building amazing relationships. Ready to add to 🛒, checkout for free, & get them dropped into your Fern CRM account. Let's gooooooo! 🥳
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 15/04/2026
To our 🌿Fern Founding Members who've been with us for a year or more ~ I just sent out the last of our annual bonus emails today. 💌 Check your inbox and if you don't see a personal email from me, reach out and let me know! (Subject line says something like a "thank you gift" from me.) Enjoy! 🎁
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 13/04/2026
We're starting to transition Fern CRM out of our Founding Members (beta) phase and into our "everybody knows our name" era! 🥳🎊🎊 Here's what that looks like: April: 🎁 an email sent to existing Founding Members with an anniversary gift (watch your inboxes!) 📝 updating the website May ⬇️
Photo of a woman peeking out from behind a fern leaf. Words next to the photo say "Last chance to join Fern CRM as a Founding Member. Early adopter bonuses end on May 1, 2026."
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 08/04/2026
This page makes it ridiculously easy to call the right people and add your voice to the tens of thousands calling today: 5calls.org/issue/trump-... Just enter your zipcode at the top of the page and then scroll down to the bottom for names and phone numbers of who to call.
5calls.org
Impeach Trump ⭑ 5 Calls
Since Inauguration Day, Trump has consistently upended our constitutional separation of powers to unilaterally control all branches of our government; …
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 07/04/2026
EVERY human being has the right to live, no matter where they were born, where they choose to live, the color of their skin, who they fall in love with, what gender they express themselves as (or not), & no one in this universe has the right or privilege to say otherwise. Full stop. Non-negotiable.
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 02/04/2026
Ok, I'm intrigued! A blogging service (kinda reminds me of Tumblr) that's built on the ATmosphere (same as Bluesky, Pinksky, etc.) Blogging with your Bluesky account, your blog has its own feed and shows up for everyone on all the platforms. I'm guessing no SEO advantages? But still kinda cool!
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 01/04/2026
I used to LOVE April Fool's Day posts, especially with all the creativity of internet peeps. But in 2026, it feels like there's already too much content that's misleading and just plain false. It just doesn't feel right to add to the fake news this year.
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 31/03/2026
Streaming an hour of HD video generates THREE TIMES MORE POLLUTION than using Fern CRM for an hour. And...we offset A THOUSAND TIMES that much carbon pollution for every user, every month! (1000 x HD video pollution x every hour in CRM) 🌿Fern CRM is the greener, cleaner way to run your business 🌲🌲
Photo of a bright green fern leaf over a blurred background of green ferns representing the clean, green Fern CRM tool for small businesses.
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 26/03/2026
Just a reminder ~ we have Office Hours today INSIDE the 🌿Fern CRM Community. No more Zoom or Butter links, we're using the built-in meeting features that come with every 🌿Fern CRM account! (Come to Office Hours if you want help setting this up in your communities too!)
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 25/03/2026
May your business flourish this year & become a beacon of hope! ✨ So you can ~ 💳 tip 25% for everything from coffee to delivery to groceries 💰 donate thousands to your favorite charities 👩🎓 offer scholarships for your programs 🤳 use your social media for good more than sales #BusinessForGood
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 24/03/2026
The new profit-margin-tracking feature in 🌿Fern CRM is becoming my new favorite toy! It has built-in margin tracking without spreadsheets or external tools so you get clear visibility of your profitability. With how much we talk about CX as the key to bigger profit margins, this is 🔥🔥🔥
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 23/03/2026
Weeeeeee're Baaaaack!!! Our annual Team Retreat was a huge success, incredibly relaxing and inspiring, and we're back with new energy and ideas! More pix and stories to come... Meanwhile, we've *tripled* our weekly Office Hours openings! Now EVERY Tues, Wed, and Thursday. 🎊🎊
Photo of a corner office space with floor to ceiling windows on both sides, looking out onto a rugged ocean coastline where the waves come almost right up to the windows. The text on the photo says, "Ocean waves while we worked!"The top half of the photo shows a sunset on the beach, taken while sitting at a firepit surrounded by adirondack chairs. The bottom half of the photo shows a pair of legs with fern socks and hiking boots propped up on the stone wall of a round fire pit with a fire blazing in the center. Text on the photo says, "Sunsets and campfires on the beach!"
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 13/03/2026
I too have sat by the pool with my laptop for a luxurious day of working from anywhere... And that's when you realize it's impossible to see what's on the screen because the sun is brighter! Don't believe the hype!! 🙄 Inspired by @sarahmoon.bsky.social's newsletter today about alienating marketng
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 12/03/2026
The things I'm learning about digital pollution don't surprise me, but it's quickly becoming something I want to raise awareness about. It's one of the big topics we'll be discussing as a team at Fern CRM's annual Spring Retreat next week, so I'll take notes and report back! #GreenBusiness
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 11/03/2026
"Meta [is] looking to introduce a whole range of AI profiles within its apps as a means to boost human engagement." Oh fun! Because nothing makes me want to engage on social media more than bots in my comments section... WHY ARE WE WASTING WATER ON THIS??? www.socialmediatoday.com/news/meta-ac...
socialmediatoday.com
Meta acquires AI-driven social network Moltbook
Creators Matt Schlicht and Ben Parr will join Meta’s Superintelligence Labs as part of the deal, which aligns with the company’s previous AI investments.
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 11/03/2026
Filled with ideas (for Fern & our clients) after the @eatbigfish challenger workshop this morning!! Lots of new ways to stand out in 2026 and shine as the ethical alternative to all the shittiness in the world today. And, as expected, customer experience will be a HUGE differentiator this year!
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 06/03/2026
In my own experience, Bluesky is feeling like a ghost town this year. Any tips for finding/connecting with other ethical business owners on here? Any suggestions for ethical business to follow?
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 05/03/2026
Do I get ridiculously excited every time I help a new 🌿Fern CRM user set up their account specifically for what they want to do and how they want to use it? YES. I. DO! I just love the excitement of seeing things take shape and being on the ground floor when success is first created. 💃🎊🙌
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 05/03/2026
@pinksky.app How can we get support when something isn't working? I LOVE Pinksky & love posting to it, but lately I can't get a photo to show up on my Pinksky feed. I've checked & triple checked the settings. I post the image from my Pinksky acct and it shows up on Bluesky but not Pinksky. Halp!
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 04/03/2026
Stripe promoting their event with OpenAI's Greg Brockman (who donated millions to Trump AND jumped on the Dept of War deal) is either peak inability to read the room or intentionally picking a side. I never loved Stripe, but (until now) I thought of them as the lesser evil to PayPal. Not anymore.
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Mollie | 🌿Fern CX and CRM | Activist, Founder, Ally 🍉🥥🌴 @ferncxandcrm.com · 03/03/2026
🌿Fern CRM Office Hours are canceled today! I apologize, but we have to cancel today's Office Hours. We will try to reschedule for another day this week once I know more. See the post in the Brain Trust Community for more details. (You can also book a 1:1 if you have an urgent issue.) Take care!
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