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Emma Parnell

@emmaparnell.bsky.social
1.9K followers 279 following 162 posts

Taking a relational approach to co-designing the services that impact people's lives. Service design consultant, writer, mentor, public speaker. Designing over at Design for Joy: designforjoy.co.uk she/her

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Emma Parnell @emmaparnell.bsky.social · 21/03/2025
Finally found a chair that is good for my back and my design eye 💛
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Emma Parnell @emmaparnell.bsky.social · 13/03/2025
You know when you think you’re a super organised person and you realise you put a full day, virtual conference in your diary for the wrong day and missed the whole thing 🤦🏼‍♀️ Really annoyed with myself, especially because I missed two sessions I specifically bought the ticket to attend!
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Emma Parnell @emmaparnell.bsky.social · 12/03/2025
I would actually class this as a hobby on my CV.
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Emma Parnell @emmaparnell.bsky.social · 12/03/2025
😳
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Emma Parnell @emmaparnell.bsky.social · 09/03/2025
Nice. I’ll check them out, thank you.
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Emma Parnell @emmaparnell.bsky.social · 09/03/2025
Yeah this is the outfit I’d been looking at.
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Emma Parnell @emmaparnell.bsky.social · 08/03/2025
Back on the office chair chat. Has anyone bought a refurbished office chair? Is that a good idea? Any reputable outfits anyone would recommend?
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Reposted by Emma Parnell
Jeremy Keith @adactio.com · 06/03/2025
Journal: The line-up for UX London 2025 Three days of excellent talks and workshops in the heart of the city. 🔗https://adactio.com/journal/21763
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Emma Parnell @emmaparnell.bsky.social · 06/03/2025
I’m here for the nonsense that’s for sure 🙂
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Emma Parnell @emmaparnell.bsky.social · 05/03/2025
Aww… I miss the randomness of stuff we used to talk about on Twitter. I haven’t been hanging out here much but in the last 10 mins I’ve talked to people about bookshelf walls, 9p buttons and ice creams on walks. Zero design or digital transformation. Winning. 💛
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Emma Parnell @emmaparnell.bsky.social · 05/03/2025
One day my friend… one day.
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Emma Parnell @emmaparnell.bsky.social · 05/03/2025
9p! What a delight. Can you get anything for 9p anymore?!
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Emma Parnell @emmaparnell.bsky.social · 05/03/2025
Did the same with a walk today. But was very happy to realise there was still sun at 4:45z celebrated by eating an ice cream on my walk. Premature… maybe.
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Emma Parnell @emmaparnell.bsky.social · 05/03/2025
Ha. I think I could count book organisation as a hobby tbh. Fiction vs non fiction vs travel vs work vs read/not read. Oh the complexity when the shelves are all over the house and all I want is the dream bookshelf wall. Sigh.
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Emma Parnell @emmaparnell.bsky.social · 04/03/2025
Well this is nice isn’t it ☀️🌼
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Emma Parnell @emmaparnell.bsky.social · 28/02/2025
A clear focus on political gain vs what people (staff and patients) actually need… which surely is a choice of channel to book through and effective prioritisation based on urgency. I actually think the triage my surgery now operates works pretty well. Submit digitally and get a call back.
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Emma Parnell @emmaparnell.bsky.social · 28/02/2025
Which one do you have?
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Emma Parnell @emmaparnell.bsky.social · 28/02/2025
Is there such a thing as an aesthetically pleasing office chair that also offers lower back support?!
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Reposted by Emma Parnell
Andy Parker @theavangelist.bsky.social · 13/02/2025
Looking for people to join me in renting a cowork space anywhere between Worthing and Hove, East Sussex
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Emma Parnell @emmaparnell.bsky.social · 12/02/2025
😔🤗
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Emma Parnell @emmaparnell.bsky.social · 08/02/2025
This is lovely. I’m also terrible at learning new things. And my Mum is also an epic crafter.
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Emma Parnell @emmaparnell.bsky.social · 30/01/2025
Yeah it’s sad. Maybe I’ll do it. Haha.
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Emma Parnell @emmaparnell.bsky.social · 30/01/2025
A lie?! 🤣
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Emma Parnell @emmaparnell.bsky.social · 29/01/2025
Wow. In half a day I have read about 1 design agency closing and 2 being acquired. Little worried it’ll just be the big dogs left soon 😢 Is it time for that flower shop I’ve day dreamed about?!
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Emma Parnell @emmaparnell.bsky.social · 29/01/2025
Got 3 walk n talks with entry level UCD folk this afternoon so I’m actually going to walk and talk for once - not sit and eat a Kit Kat and talk.
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Emma Parnell @emmaparnell.bsky.social · 27/01/2025
Short but sweet hop back up to The Toon to run a co-design workshop for our Rape Crisis waiting lists work. Lovely to do in-person work like this. The humans were working with are exceptional 💛
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Emma Parnell @emmaparnell.bsky.social · 25/01/2025
Well… 40+ folk complain if the music is too loud too early. You need to get the size of space just right, not too small, not too big. Always take polaroids in portrait for framing purposes! Slight cross over with wedding insights here as also planning one of those.
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Emma Parnell @emmaparnell.bsky.social · 25/01/2025
When you’re at a 40th birthday in January and yours is in June and all you’re doing is making mental notes based on your ‘research findings’ 🤓
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Emma Parnell @emmaparnell.bsky.social · 22/01/2025
Good to know it’s possible!
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Emma Parnell @emmaparnell.bsky.social · 21/01/2025
Well that blew up a bit! 13 bookings in a day for my free walk n talks and portfolio/CV reviews. People are struggling folks. Any other freelancers in UCD able to make similar offers? I can’t do this alone. Oh… jobs would be good too 🙏🏼 www.designforjoy.co.uk/entry-level-...
designforjoy.co.uk
Mentoring and advice — Design for joy
Free and paid for advice offerings
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Emma Parnell @emmaparnell.bsky.social · 21/01/2025
Aww man. I can feel that one slipping away btw the day. Almost wanna cross out ‘take’ and write ‘plan’. But maybe I’m grow a pair, who knows!
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Reposted by Emma Parnell
Cat Cutmore @catcutmore.bsky.social · 21/01/2025
The lightning talks at #CampDigital are always something special, as is working with @sharonodea.com Excited to be bringing them back again this year 👏
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Emma Parnell @emmaparnell.bsky.social · 21/01/2025
What Jack said 🙂
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Emma Parnell @emmaparnell.bsky.social · 21/01/2025
2025 goals are official - because they are on post-its. Place your bets now on which 50% I won’t hit. That seems to be the average going rate 🤣
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Emma Parnell @emmaparnell.bsky.social · 20/01/2025
If you're looking to get into user centred design, find out more about what's on offer here: www.designforjoy.co.uk/entry-level-... 3/3
designforjoy.co.uk
Mentoring and advice — Design for joy
Free and paid for advice offerings
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Emma Parnell @emmaparnell.bsky.social · 20/01/2025
📞 I'll be continuing to offer walk n talks for people looking for advice on how to move into UCD. ✏️ Free portfolio & CV reviews for people who do not currently work in UCD. 💰 I want to offer at least one paid work placement this year. This will be very dependent on the work I get. 2/3
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Emma Parnell @emmaparnell.bsky.social · 20/01/2025
For the last 2 years I've been outspoken about how I think our industry needs to do more for entry-level folk and career changers. As a freelancer who runs a business of one there is only so much I can do so here's what I've landed on: 1/3
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Emma Parnell @emmaparnell.bsky.social · 03/01/2025
Not gonna lie, this is probably the best place I’ve swam yet. Hierva el agua in Oaxaca. It means boiling water. Spoiler: The water is not hot!
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Reposted by Emma Parnell
Lisa Jeffery @lisajeffery.bsky.social · 19/12/2024
#ServicesWeek to return for its seventh year ✨ Please share and save the date: 17 to 21 March 2025 This event series aims to grow service literacy and is open to all UK public servants. Take part if you can! #ServiceDesign #GovDesign #LocalGov #LocalDigital services.blog.gov.uk/2024/12/19/s...
services.blog.gov.uk
Services Week is back for 2025
Services Week is an annual event hosted by the Government Digital and Data community, bringing together professionals from across the UK public sector.
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Emma Parnell @emmaparnell.bsky.social · 19/12/2024
I think that’s what the GPs are prescribing for flu these days right?!
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Emma Parnell @emmaparnell.bsky.social · 19/12/2024
Note to self… must change that image so it’s not a picture of a atIS waiting room that comes up 🤣 ah well.
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Emma Parnell @emmaparnell.bsky.social · 19/12/2024
I wrote a Year Note. Now time for a mad dash round ‘the north’ before flying off to NYC 🗽 and Mexico 🌮 I have to say, ditching the family drama and spending Christmas together for the first and only time (except for when Boris locked us in) feels pretty good. 💛 open.substack.com/pub/emmaparn...
open.substack.com
Year note 2024
I can’t quite believe it’s been three since since I started Joy and left permanent employment behind.
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Emma Parnell @emmaparnell.bsky.social · 12/12/2024
Haha. I know right 🤣
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Emma Parnell @emmaparnell.bsky.social · 12/12/2024
Do I like booking this particular Air BnB for my annual retreat because it has a perfect retro grid mirror?! Possibly…
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Emma Parnell @emmaparnell.bsky.social · 04/12/2024
Trying to see if anyone can find my stolen bag. As I assume they ran off with my laptop and dumped the bag of my clothes etc somewhere!
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Emma Parnell @emmaparnell.bsky.social · 04/12/2024
Aww bummer.
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Emma Parnell @emmaparnell.bsky.social · 03/12/2024
Do I know anyone who lives in Birmingham and commutes near Snow Hill train station? I have a small sleuthing mission for you involving a stolen bag 💛
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Emma Parnell @emmaparnell.bsky.social · 30/11/2024
Yeah it’s pretty crappy. Still in the process of trying to claim £2.1k worth of stuff back from the hotel!
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Emma Parnell @emmaparnell.bsky.social · 28/11/2024
Me too! They were not being very forthcoming after an hour of watching CCTV earlier.
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Emma Parnell @emmaparnell.bsky.social · 28/11/2024
So, a lovely day at #charitycamp came to a sad end today when I found out my bag (including laptop) had been stolen from the hotel’s ‘secure’ storage room. They are yet to admit liability but I’m thinking they don’t have a leg right. This is the ‘secure room’ 😭
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