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Electric Citizen

@electriccitizen.bsky.social
20 followers 27 following 81 posts

We are a web agency, powering mission driven organizations thru strategy, design, custom web development and support. Drupal and open source.

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Electric Citizen @electriccitizen.bsky.social · 28/05/2026
Before you fix governance, reduce what you're managing. A content audit shows what exists, what's working, and what shouldn't be there. Look for duplicates, orphaned pages, internal info in public nav, and accessibility gaps that could turn into compliance issues. #ContentStrategy #UXDesign
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Electric Citizen @electriccitizen.bsky.social · 27/05/2026
Does your website has too many PDFs? What’s blocking your team from publishing web pages—training, CMS, or layouts? PDFs are easy, but static. Web pages are flexible, searchable, and built for users. Fix the system, not the workaround. electriccitizen.com #ContentStrategy #UXDesign
Better structure today means fewer PDFs tomorrow, and a web experience people can actually use.
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Electric Citizen @electriccitizen.bsky.social · 26/05/2026
Who owns your website content? Governance gets real when control meets flexibility. Without structure: too many cooks or last-minute chaos. The fix is clarity—core team owns, SMEs contribute, comms align. Defined roles = better decisions, better content. #ContentStrategy #UXDesign
Governance gets real when control meets flexibility.

Without structure: too many cooks or last-minute chaos.

The fix is clarity—core team owns, SMEs contribute, comms align.

Defined roles = better decisions, better content.

#ContentStrategy #UXDesign
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Electric Citizen @electriccitizen.bsky.social · 22/05/2026
Governance often breaks down after launch because **training** is treated as a one-time event instead of an ongoing process. Train editors on tools and standards. Keep guidance inside the CMS. Scale with a train-the-trainer model. But it only sticks with real ownership. #ContentStrategy #UXDesign
Standards don’t stick because they exist. They stick because people are trained, supported, and given the time to uphold them.
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Electric Citizen @electriccitizen.bsky.social · 20/05/2026
Content doesn’t fall apart overnight. It breaks when there’s no process behind it. Silos form. Standards drift. Pages pile up. It’s not a lack of effort—it’s a lack of structure. Fix the foundation, not just the symptoms. Get help: electriccitizen.com #ContentStrategy #UXDesign
Clarity scales across teams. Chaos compounds and gets harder to fix.
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Electric Citizen @electriccitizen.bsky.social · 14/05/2026
Is your website weighed down by outdated pages, orphaned PDFs, and confusing navigation? Our free guide, Taming Content Sprawl, shows government and higher ed teams how to audit, organize, and govern content. 📥 loom.ly/PEjHzjg #GovernmentWeb #WebsiteRedesign #CivicTech #PublicSector
electriccitizen.com
Taming Content Sprawl
Learn how to identify, audit, and eliminate content sprawl. A practical guide for state agencies and academic institutions planning website redesigns.
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Electric Citizen @electriccitizen.bsky.social · 08/05/2026
An automated scan won’t fix usability. 🔍 Tools catch surface errors—not real user experience. They can’t confirm keyboard flow or screen reader clarity. ♿️ Accessibility is a systems issue. Build it in—don’t patch it on. #Accessibility #InclusiveDesign
Accessibility is not about passing automated checks. It is about building digital experiences that every person can use with confidence and dignity.
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Electric Citizen @electriccitizen.bsky.social · 06/05/2026
Meta descriptions and web page summaries aren’t the same—but they can work together. 📝 Meta descriptions attract clicks in search. Summaries are visible to the users, and help them quickly understand the page. One brings them in. The other moves them forward. ✅ #SEO #UXDesign #ContentStrategy
Page summaries are not about traffic. They are about clarity, context, and confidence for your readers.
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Electric Citizen @electriccitizen.bsky.social · 04/05/2026
Thoughtful digital work takes time, care, and collaboration 💻✨ We help government, higher ed, and nonprofit teams plan, build, and maintain clear, accessible digital experiences that simply work—serving real people every day. #WebDesign #Accessibility #CivicTech
Team PictureTeam Picture
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Electric Citizen @electriccitizen.bsky.social · 30/04/2026
What’s a web page summary? 📝 It’s a short preview at the top of a long page or article that helps readers quickly decide if the full content is relevant to them. Keep it brief and scannable—just a few sentences. If it’s too long, it defeats the purpose. #ContentStrategy #UXWriting #WebContent
A clear page summary helps readers find what they need faster and keeps your content user-friendly.
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Electric Citizen @electriccitizen.bsky.social · 28/04/2026
With the rise of AI-driven search, it’s worth asking: does traditional navigation still matter? We've found that well-structured data, including site nav, is still useful. It actually helps AI as much as humans! #UXDesign #AI #WebDesign #UserExperience #GovTech #SiteNavigation
Even with AI, clear navigation remains key. Structure guides users and ensures they actually find what they need.
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Electric Citizen @electriccitizen.bsky.social · 23/04/2026
Why include web page summaries? 📝 Because attention is limited. A short summary helps readers quickly see what’s ahead and decide if a long article is worth their time. A small UX move that makes a big difference in clarity and usability. Helps SEO too. #UXDesign #ContentStrategy #WebContent
Small page summaries can help readers find what they need faster and make your website easier to navigate.
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Electric Citizen @electriccitizen.bsky.social · 22/04/2026
Passing an accessibility audit in 2026 is a milestone. Sustaining compliance after that is the real work. Accessibility has to be built into how content is created, not a one-time project. #DigitalAccessibility #Governance #ComplianceStrategy #InclusiveDesign #PublicSector
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Electric Citizen @electriccitizen.bsky.social · 17/04/2026
Clear language isn’t a “nice to have.” It’s accessibility. ✍️ Plain language helps people find information faster, supports cognitive disabilities, and improves access for non-native speakers. It aligns with WCAG—so it’s compliance, not just best practice. #PlainLanguage #Accessibility #WCAG
Plain language helps everyone access information clearly and confidently.
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Electric Citizen @electriccitizen.bsky.social · 16/04/2026
14 disconnected sites. Inconsistent structure. No room to scale. We unified UMN OACA’s flagship site + 13 subsites into one accessible Drupal platform with structured content and governance built for growth. One cohesive system. Built to scale. #HigherEdWeb #Drupal #UXDesign
EC is knowledgeable, helpful, collaborative, and 
quick to respond. They create great websites.

Danielle Carrigan, Communications Manager, Office 
for Academic Clinical Affairs
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Electric Citizen @electriccitizen.bsky.social · 14/04/2026
Web projects evolve. But the risk is how to manage scope creep. You can still capture every request, and turn it into a defined task with clear scope and priorities. The question is when it gets done -- now or in a post-launch phase. electriccitizen.com #WebStrategy #ProjectManagement
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Electric Citizen @electriccitizen.bsky.social · 09/04/2026
“Just add a widget” sounds simple — until you open your PDF library. Many organizations have 1,000s of inaccessible PDFs. Third-party tools can flag issues, but real fixes often mean moving content to HTML. Accessibility isn’t a widget. It’s structural. #WebAccessibility #UXStrategy
An accessibility strategy that relies on a plugin is 
not a solution. It is a liability.
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Electric Citizen @electriccitizen.bsky.social · 08/04/2026
SEO isn’t just keywords—it’s clarity and structure. 🌐 Search engines (and AI results) favor content that’s easy to scan. A short page summary at the top helps your content earn featured snippets, highlighted answers, and stronger voice search performance. #SEO #ContentStrategy #UX #WebContent
A clear page summary makes your content easier for both people and search engines to understand.
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Electric Citizen @electriccitizen.bsky.social · 07/04/2026
Under the updated ADA rules, accessibility now applies to all digital content on government-funded websites—including PDFs. Now is an important moment to take a fresh look at how accessible your full digital ecosystem really is. #Accessibility #ADACompliance #DigitalAccessibility #InclusiveDesign
Accessibility is no longer just about websites—it’s about every digital touchpoint, from PDFs to videos, and every organization serving the public.
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Electric Citizen @electriccitizen.bsky.social · 03/04/2026
Grateful for the opportunity to collaborate with the University of Wisconsin on the Student Union website. Thoughtful partnership, clear communication, and shared goals made for a smooth and productive experience from start to finish. #Grateful #ClientAppreciation #UniversityOfWisconsin
The project manager and developers were all well-organized, friendly, and excellent communicators. Working with them was a breeze and they work at lightning speed!
Iva Goldsmith, University of Wisconsin
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Electric Citizen @electriccitizen.bsky.social · 01/04/2026
Many government sites lack performance monitoring, so IT teams only spot issues after citizens experience crashes. Regular tracking and load testing is essential for reliable public services. #GovTech #WebsiteReliability #DigitalServices #PublicTrust #UXDesign
Visibility is the first step to reliability. If you cannot see the problem, you cannot fix it.
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Electric Citizen @electriccitizen.bsky.social · 26/03/2026
PDFs are one of the most common ways organizations share information—but are yours accessible? Improving accessibility doesn’t have to be overwhelming. Take inventory, prioritize what matters, and focus where it counts. Small steps can make a big difference. #DigitalAccessibility #ADACompliance
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Electric Citizen @electriccitizen.bsky.social · 25/03/2026
When was the last time you updated your CMS? Legacy systems in websites create technical debt, struggle under traffic spikes, and risk crashes or security issues. Reliability starts with modern infrastructure and proactive upgrades. #GovTech #CMS #WebsiteReliability #CyberSecurity
Dated content management systems are more than inconvenient. They can lead to reduced public trust.
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Electric Citizen @electriccitizen.bsky.social · 24/03/2026
Even with AI search, website still need clear navigation. Well-designed menus and structured content help people find what they need—and help AI give accurate answers too. Navigation isn’t obsolete; it’s essential. #UXDesign #AI #WebDesign #GovTech #SiteNavigation #UX
Clear navigation helps people find what they need and helps AI understand your site. Design for both to keep your website effective and trustworthy.
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Electric Citizen @electriccitizen.bsky.social · 19/03/2026
When legal questions are urgent, trusted information matters. ⚖️ We partnered with LawHelpMN to launch a new immigration legal help page that brings key resources—know-your-rights info, legal aid, and guidance—into one place. #GovTech #LegalAid #WebDesign
concerned adult couple getting advice from a consultant
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Electric Citizen @electriccitizen.bsky.social · 17/03/2026
PDFs are everywhere—but many orgs lose track of them and aren’t sure they’re accessible 📄 Compared to web pages, PDFs can be tricky with assistive tech and mobile. Accessibility isn’t about removing them—it’s about using them wisely 💡 #DigitalAccessibility #PDFAccessibility
PDFs are everywhere—but if they’re not accessible, they leave people out.
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Electric Citizen @electriccitizen.bsky.social · 16/03/2026
We’re heading to DrupalCon North America 2026 in Chicago, March 23–26! We’ll be speaking at the Government Summit and exhibiting at booth #113. Stop by and say hello if you’re attending. #DrupalCon #Drupal #GovTech #DigitalGovernment #OpenSource
two members of Electric Citizen's team at a conference table
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Electric Citizen @electriccitizen.bsky.social · 12/03/2026
Using unsupported software isn’t just risky—it’s a compliance issue. 🚨 Without updates, gov sites become targets. Drupal 7 is end-of-life; upgrades aren’t optional—they’re essential to protect data & citizens. #GovTech #CMSUpgrade #WebSecurity #CivicTech #DigitalGovernment
An unsupported CMS isn’t just outdated—it’s a liability waiting to happen.
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Electric Citizen @electriccitizen.bsky.social · 10/03/2026
Your gov website isn’t a one-and-done project—it’s a living platform. 🌱 Choose a partner focused on long-term support, maintenance, and adapting to tech & regulation changes. Ask about client retention & lasting gov relationships. #GovTech #CivicTech #WebMaintenance #WebSecurity
Your website evolves—choose a partner who evolves with it.
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Electric Citizen @electriccitizen.bsky.social · 06/03/2026
Is your CMS slowing your team? ⏳ If every update needs an IT ticket, it’s holding you back. Legacy gov platforms often lack drag-and-drop tools, reusable components, and intuitive editing—time for a system built for modern workflows. #GovTech #CMSUpgrade #WebEfficiency
Your website should empower your team, not slow them down.
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Electric Citizen @electriccitizen.bsky.social · 02/03/2026
💰📈 Profit vs. Public Good: Who should AI serve? Built on public research & collective knowledge, AI now shapes modern life. Should we have a public AI infrastructure—like public broadcasting—to ensure access for all? Purpose matters. #EthicalAI #AIForAll #TechForGood
AI is built on public knowledge—its true measure will be whether it serves society or just profit.
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Electric Citizen @electriccitizen.bsky.social · 25/02/2026
Website failures aren’t just technical—they’re a trust issue. Reliable digital services require planning, monitoring, and a focus on security, accessibility, and accuracy. Reliability is built, not accidental. #GovTech #DigitalServices #WebsiteReliability #InfoSec
A public website isn’t just tech—it’s trust. Reliability comes from planning, monitoring, and care, not chance.
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Electric Citizen @electriccitizen.bsky.social · 20/02/2026
Relying on color alone or timing out sessions too fast blocks people from services they need. Accessibility must be built in from day one and monitored continuously—every citizen deserves equal access. #Accessibility #InclusiveDesign #GovTech #UXDesign #DigitalEquity
Access for all is not just best practice, it is a responsibility we cannot ignore.
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Electric Citizen @electriccitizen.bsky.social · 19/02/2026
"Never deploy on a Friday” is a joke, but failed updates can shut down critical services any time. Legacy systems and poor DevOps make even small bugs risky. Reliable, well-tested deployments are essential for public trust. #DevOps #GovTech #DigitalServices #WebsiteReliability #PublicTrust
Every delay or failed deployment can affect real people—modern DevOps protects both your systems and the citizens who rely on them.
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Electric Citizen @electriccitizen.bsky.social · 12/02/2026
Honored to share that the Department of Biomedical Engineering website we recently launched is a Web Excellence Awards winner 🏆 Grateful to partner on work that advances research, education, and impact. 👉 loom.ly/a_hejaY #WebAwards #HigherEdWeb #WebDesign
we-awards.com
Department of Biomedical Engineering
Electric Citizen worked with the client to deliver a complete website overhaul, from early research and planning through design, content, and development.
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Electric Citizen @electriccitizen.bsky.social · 12/02/2026
Multiple departments manage government websites, but without clear content governance, critical updates slip through the cracks. Strong communication and regular reviews keep sites accurate, trustworthy, and citizen-focused. #ContentGovernance #GovTech #DigitalServices #PublicTrust #UXDesign
Accurate content is more than information, it is public trust in action.
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Electric Citizen @electriccitizen.bsky.social · 11/02/2026
AI search relies on well-structured content. Clear navigation, URLs, links, and layouts help AI understand your site, provide accurate answers, and prevent missed or misleading info. #UXDesign #AI #GovTech #SiteNavigation #InformationArchitecture
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Electric Citizen @electriccitizen.bsky.social · 06/02/2026
💻 Government sites hold sensitive data—one unpatched vulnerability can expose millions of records. Security and privacy aren't optional; it’s everyone’s responsibility. Protecting data protects public trust. #CyberSecurity #GovTech #PublicTrust #InfoSec #DataPrivacy
When a government website fails, it’s not just data at risk. It’s people, privacy, and trust. Every system you protect keeps someone’s life secure.
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Electric Citizen @electriccitizen.bsky.social · 04/02/2026
Even with AI search, users still visit websites—and expect clarity. Confusing layouts or disorganized content drive them away. Clear navigation and structured content keep users engaged, build trust, and make your site discoverable. #UXDesign #AI #WebDesign #GovTech #SiteNavigation
Clear, structured, and valuable content keeps visitors engaged and ensures your site meets today’s higher expectations.
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Electric Citizen @electriccitizen.bsky.social · 29/01/2026
Biggest mistake state agencies make? Choosing web vendors for size, not gov experience. Big firms often outsource, leaving slow, low-priority sites. In gov, essentials matter: fast load times, accessibility, and clear content. #GovTech #CivicTech #AccessibilityMatters #WebPerformance
When it comes to government websites, the best partner isn’t the biggest—it’s the one who truly understands your citizens.
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Electric Citizen @electriccitizen.bsky.social · 20/01/2026
Does every content tweak to your organization's website need help from IT? 💸 If your CMS slows your team or risks security, it’s time to upgrade. Modern tools save time, protect data, and keep gov sites running smoothly. #GovTech #CMSUpgrade #WebSecurity
A modern CMS saves time, protects data, and keeps your website responsive to citizens’ needs.
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Electric Citizen @electriccitizen.bsky.social · 16/01/2026
Accessibility & security aren’t optional—they’re legal requirements. ⚖️ Gov sites need partners who prioritize WCAG, Section 508, and NIST-level security from day one, not as an afterthought. 🔒 #GovTech #AccessibilityMatters #WebSecurity #CivicTech
Strong government websites are built on inclusive access and uncompromising security.
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Electric Citizen @electriccitizen.bsky.social · 14/01/2026
Your comms team shouldn’t need coding skills to update your site. 💻❌ If your CMS slows updates, frustrates staff, or hurts accessibility, it’s time for a system built for modern gov workflows. #GovTech #CMSUpgrade #AccessibilityMatters #WebEfficiency
A CMS should work for your team—not the other way around.
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Electric Citizen @electriccitizen.bsky.social · 12/01/2026
When evaluating gov web vendors, talk is cheap. ✅ Ask for examples of accessible, compliant sites & how they handle security. Past performance predicts future success—detailed case studies show who truly delivers. #GovTech #AccessibilityMatters #WebSecurity #CivicTech
Proof matters. The right government web partner can show exactly how they deliver accessibility, security, and compliance.
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Electric Citizen @electriccitizen.bsky.social · 08/01/2026
Too many gov sites rely on PDFs instead of webpages. Old CMSs make publishing hard, frustrating mobile users, blocking accessibility, and burying info. If your CMS can’t handle structured content, it’s hurting usability & compliance. #GovTech #CMSUpgrade #AccessibilityMatters
Content should be accessible, searchable, and easy to update—not trapped in PDFs.
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Electric Citizen @electriccitizen.bsky.social · 07/01/2026
Clear communication isn’t optional for gov websites. 🗣️ Your web partner should explain tech in plain language, listen, and stay responsive. Miscommunication derails projects—choose a vendor who treats communication as a core skill. #GovTech #CivicTech #DigitalGovernment
The right government web partner communicates clearly, listens closely, and asks the right questions.
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Electric Citizen @electriccitizen.bsky.social · 06/01/2026
Turn numbers into stories that engage donors, students, and constituents. Use dashboards, impact maps, and charts to showcase real-world effects and inspire action. 📊 #DataStorytelling #ImpactVisualization #UXDesign #HigherEdTech #DigitalEngagement
When data tells a story, your impact becomes clear, compelling, and impossible to ignore.
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Electric Citizen @electriccitizen.bsky.social · 29/12/2025
💪 More content = more powerful AI search. For gov sites, AI understands context & delivers exactly what users need—like a construction update—without endless scrolling. Better results = better UX. 🚀 #AI #GovTech #UXDesign #CivicTech #SearchTools
The more content your site has, the more you will see the advantages of using AI search.
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Electric Citizen @electriccitizen.bsky.social · 26/12/2025
AI is changing search 🔍. Users ask full questions & expect instant answers, even with typos. Your site doesn’t need to match Google—but it can start using AI to provide a better search experience. Conversational, context based, flexible. #UXDesign #AI #DigitalExperience
As users get used to conversational AI and instant summaries on Google, your website must also provide clear, intuitive, and helpful answers to meet modern expectations.
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Electric Citizen @electriccitizen.bsky.social · 24/12/2025
🎄✨ Happy Holidays! Grateful for amazing clients, partners & communities who let us bring digital visions to life. Wishing you joy, connection & a new year full of creativity and impact! 🌟 #HappyHolidays #Gratitude #CivicTech #DigitalInnovation
Wishing joy, connection, and inspiration this holiday season from all of us at Electric Citizen!
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