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Dion Hinchcliffe

@dhinchcliffe.bsky.social
608 followers 175 following 1.3K posts

Thinker, strategist, enterprise architect, keynote speaker, analyst, book author, futurist on #IT, #CIO, #cloud, #AI. Chief Research Officer at a stealth research firm. Fellow at SDA Bocconi.

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Dion Hinchcliffe @dhinchcliffe.bsky.social · 11h
It’s here, sorry: www.thisisfrontier.ai/blog/the-end...
thisisfrontier.ai
The End of Software as We Know It | Frontier Research
How infinite agentic execution rewrites SaaS economics, systems of record, and the CIO agenda.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 12h
New Post: Yes, It’s The End of Software as We Know It thisisfrontier.ai/blog/the-end-o… My fuller analysis on what agents will ultimate do to software — and what CIOs should do — based on Satya Nadella’s statement today about the future of SaaS.
thisisfrontier.ai
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 06/10/2026
5 metrics to prove your AI strategy’s business value | @cio.com cio.com/article/423023… Namely: - Growth - Customer retention - Beyond productivity - impacts to CX and EX - Operational impact
cio.com
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 04/10/2026
Here are the areas where frontier AI is now superintelligent (exceeding human capability): - Applied expertise - Quantitative reasoning - Fluid reasoning - Knowledge - Language Soon enough, it will be across all these areas Source: Langdock
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 04/10/2026
Mark my words, the agent will become the new computing primitive. And surface.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 03/10/2026
Microsoft will make an important change to Copilot Business on Dec. 1: New partner sales will come with usage-based AI billing turned on by default. It sounds narrow. But isn’t. Microsoft is clearly showing us where enterprise AI pricing goes next. www.thisisfrontier.ai/news/microso...
thisisfrontier.ai
Microsoft Makes Metered AI Default-On for Copilot Business CSP Sales
Microsoft will enable usage-based billing by default for new Copilot Business CSP sales. Why the seat is becoming the access layer to metered agentic AI—and what CIOs should do now.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 03/10/2026
Who should own analytics: IT, the business or both? www.cio.com/article/4229... It’s an age-old question. But it generally has an easy answer in my experience: 1) IT owns the platform 2) LOBs own the insights/KPIs 3) The entire business owns + shares the data
cio.com
Who should own analytics: IT, the business or both?
Centralize analytics, and it gets slow. Decentralize it, and it gets messy. The answer is a shared seam that keeps data and decisions connected.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 02/10/2026
Devs are coding faster. Coding reviews are eating the gains www.ciodive.com/news/bain-co... Fascinating. AI is helping us build more IT than ever, but our manual human review processes are canceling out a lot of the gains. My take: Early autonomous growing pains.
ciodive.com
Devs are coding faster. Coding reviews are eating the gains
“The bottleneck has moved from writing code to trusting it,” Purna Doddapaneni, partner at Bain & Co., told CIO Dive.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 02/10/2026
Very interesting announcements this week from Cloudflare. Not just another set of cloud services. It reveals a much bigger strategic move: Cloudflare is seeking to become the control plane for the agentic Internet. Full analysis: www.thisisfrontier.ai/news/cloudfl...
thisisfrontier.ai
Cloudflare Ate the Edge. Now It Makes a Move for the Whole Cloud.
Cloudflare Birthday Week 2026 reveals an agent-native global cloud strategy spanning compute, data, streaming, AI, developer tooling, monetization and trust.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 02/10/2026
Speaking of AI labor displacement, there are certainly signs it is happening, though we’ll need lots of other data to be sure. But the current labor participation rate is dropping fast and near a 50 year low.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 02/10/2026
The latest AI models score nearly 100% on work that requires financial rigor and accuracy. This is a far cry from the much weaker models of 24 months ago. While token costs can be an issue to achieve this, even this constraint will fall away soon. A labor displacement is coming.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 30/09/2026
The new AI Data Engine from NetApp Makes Storage an AI Control Point www.thisisfrontier.ai/news/netapp-... My take: Storage will become a contested arena as AI agents seek corporate data to function.
thisisfrontier.ai
NetApp AI Data Engine Makes Storage an AI Control Point
NetApp expanded AI Data Engine discovery and Commvault recovery integration. The CIO question is whether governed, in-place AI access can replace more data copies.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 30/09/2026
6 ERP trends for 2026 and beyond: CIOs rethink core systems www.cio.com/article/4225... 1) Well, yes, AI 2) End-of-life deadlines 3) Data sovereignty, geopolitics reshape cloud ERP 4) Yet cloud migration accelerates 5) Monolithic ERP are unbundling 6) Door opens to ERP startups
cio.com
6 ERP trends for 2026 and beyond: CIOs rethink core systems
Facing what industry observers call an upgrade ‘supercyle,’ IT leaders are considering options in a market disrupted by AI, end-of-life deadlines, modernization decisions, and modular upstarts.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 26/09/2026
I am noticing a significant and disturbing uptick in AI-based breaches. Some of them quite serious. And it’s probably going to increase quite a bit. Attacks attributed to AI-enabled adversaries rose 89% year-over-year says Crowdstrike. CIOs must yet again seriously uplevel their cyberdefenses.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 25/09/2026
The companies racing to build frontier AI are now racing to govern it www.cio.com/article/4226... So too with enterprises, AI capabilities are far outracing most orgs’ ability to oversee and control it.
cio.com
The companies racing to build frontier AI are now racing to govern it
Google, OpenAI, and Anthropic are reportedly preparing to found a new industry body for frontier AI safety, but enterprises still need their own controls for model risk, data exposure, and agent behav...
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 23/09/2026
7 ways to restructure IT for maximum productivity www.cio.com/article/4224... 1) Focus on value 2) Consolidate teams on key problems 3) Domain depth 4) Workflow, not org chart 5) Key asset management 6) End-to-end teams 7) Outcome-based systems
cio.com
7 ways to restructure IT for maximum productivity
Every CIO seeks to create a highly productive IT organization. Here are seven ways to remap your IT org to reduce friction, break silos, and supercharge problem-solving.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 23/09/2026
Enterprises keep betting on coding agents despite lackluster results www.ciodive.com/news/enterpr... Coding by agents has increased 12x in the last gear, but 30% of orgs say they have less developer productivity. My take: The approach is sound, adoption needs work in some orgs.
ciodive.com
Enterprises keep betting on coding agents despite lackluster results
Most businesses are overrunning their AI budgets as software teams rely more heavily on automated coding, according to McKinsey.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 20/09/2026
AI safety discussions have reached sci-fi territory. techcrunch.com/2026/09/19/a... My take: For CIOs, this means proactive risk management, educational board convos, and ethical guidelines that must evolve rapidly.
techcrunch.com
AI safety conversations have gotten unbelievable | TechCrunch
This week two conversations about AI safety went viral that demonstrate just how hard it is to discern AI fact from fiction.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 16/09/2026
The ERP reckoning: Decades of customization could block AI value www.cio.com/article/4221... My take: This tension has been building for years, and represents a complex set of forces. Bottom line: Complexity has been accumulating faster than it’s being dealt with. That much change.
cio.com
The ERP reckoning: Decades of customization could block AI value
ERP customization used to be a competitive advantage. Now it’s the biggest thing standing between CIOs and their returns on AI.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 13/09/2026
5 hard truths of change management www.cio.com/article/4213... Namely: 1) There’s no finish line 2) Human bandwidth limits 3) Shadow IT must surface 4) Design in trust 5) Burn-out is real
cio.com
5 hard truths of change management
The tools driving transformation keep changing. The truths about leading people through it mostly haven’t.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 13/09/2026
New Post: Why Does AI Have to be Conscious? medium.com/@dhinchcliffe/… My latest thoughts on one of the most challenging subjects in AI in my first Medium post, where I’ll focus on less-enterprisey topics from time to time.
medium.com
Medium
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 09/09/2026
New Post: The Arrival of the AI Operating Model dionhinchcliffe.com/2026/09/09/t... A hot topic IT leadership. For most CIOs and AI leaders, building an adaptive AI model that stays “right” will be critical. And they better be using frontier models repeatably to create ‘starshots’.
dionhinchcliffe.com
Navigating the New AI Operating Model for Enterprises
Explore how CIOs can create an effective AI operating model to navigate the opportunities and risks of emerging machine intelligence.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 10/08/2026
Yes, parts of the Web are being rewritten for AI agents. But not enough of it. Yet it won’t matter. AI can use all of it. Just be ready for misuse, security issues, and bot clampdowns. But it’ll all sort out soon enough.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 10/08/2026
My take on humanoid robots: They are about to have a moment, but the tech is still not ready to go big for many reasons. From safety to messy real-world edge cases, still a lot to figure out. But we’re going to finally see them arrive at work and in homes in limited numbers.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 10/08/2026
The AI safety test is becoming a safety risk techcrunch.com/2026/08/09/t... My take: AI safety tests becoming safety risks, irony or inevitability? For CIOs, the focus must rapidly shift to comprehensive AI governance frameworks.
techcrunch.com
The AI safety test is becoming a safety risk | TechCrunch
AI agents are escaping cybersecurity testing environments and reaching real-world systems, raising questions about whether safety infrastructure, industry standards and regulation can keep pace with i...
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 22/06/2026
I will be giving a thought-provoking talk about AI agents and digital labor at the Washington Area CTO Roundtable this Thursday. If you’re a member, I hope to see you there!
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 18/06/2026
Tesco is sprinting to quit VMware and Broadcom despite rapid migration risks www.theregister.com/virtualizati... The VMware vSphere saga continues in legal slo-mo while companies + vendors increasingly redefine the cloud workload market. It looks a lot like new options and/or 3rd party support.
theregister.com
Tesco is sprinting to quit VMware and Broadcom despite rapid migration risks
Supermarket giant has turned to third-party support as court sets date to hear licensing dispute
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 18/06/2026
IT hurtles toward the ‘Great Enterprise Pricing Reset’ www.cio.com/article/4184... My take: There is little doubt now that AI disruption has reached SaaS in a major way, and will lead to a period of major uncertainty. But good things may be at the end of the tunnel for CIOs.
cio.com
IT hurtles toward the ‘Great Enterprise Pricing Reset’
IT leaders should expect budget volatility and cost prediction uncertainty ahead as SaaS providers seek new pricing models likely to transfer forecasting risk onto buyers.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 11/06/2026
The new AWS FinOps Agent is very interesting and potentially invaluable for proactively managing cloud costs. I shared my thoughts about it with @cio.com: www.cio.com/article/4182... Of course, CIOs want a cross-cloud version of this. But this will do until then.
cio.com
AWS adds FinOps Agent to bring cloud cost management into engineering workflows
The agent could improve accountability, accelerate remediation, and make cloud financial governance more operational as enterprises grapple with increasingly complex cloud and AI spending, analysts sa...
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 10/06/2026
Overheard: For enterprise tech, we used to make decisions: - In the mainframe era, for 10-20 years - In the client/server era, for 5 years - In the Internet era, for 3 years - In the AI era, for 90 days
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 01/06/2026
Salesforce’s Headless 360 monetization play will give CIOs a familiar budgeting headache www.cio.com/article/4178... My comments to @cio.com. Headless agents especially are poised to create all-new spend challenges!
cio.com
Salesforce’s Headless 360 monetization play could give CIOs a familiar budgeting headache
Salesforce’s Headless 360 strategy may help enterprises embed CRM into AI agents and external copilots, but analysts warn the company’s evolving monetization plans could turn CRM spending into a cloud...
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 29/05/2026
The AI governance imperative you can’t afford to ignore www.cio.com/article/4176... Namely, observability. IT leaders must be aware of what their agents are doing + have done.
cio.com
The AI governance imperative you can’t afford to ignore
Organizations that deploy AI agents without observability processes and tools in place are disasters waiting to happen, some experts say.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 26/05/2026
Interesting: CIOs are enlisting business users to vibe code their own apps www.cio.com/article/4176... Notably, actual CTOs + CIOs are reporting this, indicating encouraging results. I’ve long said that with good guardrails, this is much better than spreadsheets, the OG low code.
cio.com
CIOs are enlisting business users to vibe code their own apps
IT leaders are increasingly open to business users leveraging AI coding assistants to build pilots and solutions. Here’s how they’re establishing governance and guardrails to ensure secure results.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 26/05/2026
Coding assistants might be plateauing re: installs (though still, lots of new installs.) The question is why. Theories are: - Compute-constrain related - AI budget limits - Everyone who needs one has one - New players not accounted for here taking share Will watch closely.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 06/05/2026
Ultimately, the firm(s), or open source projects, that can make AI: - Compute efficient - Grounded (very low hallucinations) - Easily steerable towards goals - Safe - Reliable (follows guidelines consistently) Will win. It’s also the list of what it’ll take to make AI workable.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 06/05/2026
High-value use cases lag behind enterprise AI hype www.ciodive.com/news/enterpr... Just 16% of companies say AI delivers significant, measurable impact. But among organizations embedding AI directly into processes, 71% report moderate or substantial value, a vital clue IMO.
ciodive.com
High-value use cases lag behind enterprise AI hype
Just 16% of companies say the tools are delivering significant, measurable impact as governance lags, according to Appian data.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 27/04/2026
Yes, it’s a bold move by Google and I think it’s in the right direction. Whichever hyperscaler makes data safe + enabled for agentic the most will have a major advantage.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 27/04/2026
CIOs bring AI transformation home to IT workflows www.cio.com/article/4163... I also hear this a lot from CIOs I speak with: They are trying some of the more advanced and potentially riskier AI capabilities on themselves first, to validate them for broader use business.
cio.com
CIOs bring AI transformation home to IT workflows
Seasoned at driving change across the enterprise, savvy IT leaders are turning their process improvement chops and AI acumen inward to overhaul an often-overlooked area of operations: IT itself.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 24/04/2026
My comments got a nice inclusion in CIODive’s coverage of Google new Agentic Data Cloud www.ciodive.com/news/google-... A serious data initiative to support enterprise AI agents
ciodive.com
Google launches Agentic Data Cloud to support enterprise AI agents
As the tech giant expands its AI toolkit, it’s also working to address interoperability gaps hindering the technology’s functionality.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 24/04/2026
Google pitches Agentic Data Cloud to help enterprises turn data into context for AI agents www.infoworld.com/article/4162... My comments in @Infoworld on Google’s new data cloud for agents.
infoworld.com
Google pitches Agentic Data Cloud to help enterprises turn data into context for AI agents
Google’s is moving to counter AWS and Microsoft in the emerging AI data stack race.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 22/04/2026
Amazing. The majority of new code written at Google was developed by AI. One of the top tech companies in history. The implications for society are writ large in this one stat. Jobs related to strategic thinking and trusted insight are the future.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 17/04/2026
Salesforce launches Headless 360 to support agent-first enterprise workflows www.cio.com/article/4159... I shared my thoughts with @cio.com this week about the major new AI platform news from $SFDC.
cio.com
Salesforce launches Headless 360 to support agent-first enterprise workflows
The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents to execute business processes without human interfaces.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 17/04/2026
When it comes to AI spend management, CIOs are not alone www.ciodive.com/news/ai-spen... My take: Getting control of token spend and all the other associated AI costs has become a first-order issue. FinOps is helping but not yet enough.
ciodive.com
When it comes to AI spend management, CIOs are not alone
FinOps teams are tackling the difficult nature of AI spend to help tech chiefs get costs under control, analysts said during Flexera’s FinOps Forward 2026 event.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 14/04/2026
Seeing a quite a few enterprise agentic AI solutions suddenly shifting their go-to-market to reflect the (very) rapidly evolving new build and operating surfaces that OpenClaw, Claude Code, Hermes, and Perplexity Computer have brought to market. An update + overview soon…
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 13/04/2026
CIOs reimagine business processes to reap AI benefits www.cio.com/article/4157... Many IT leaders have suddenly found themselves in a central role to rethink how business gets done. This is broadly opening the door to business leadership for the CIO.
cio.com
CIOs reimagine business processes to reap AI benefits
As organizations use AI to automate more work, CIOs have a central role in rethinking and re-engineering the processes themselves — and thus how business gets done.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 10/04/2026
Tech’s acceleration paves CIOs’ path to the corner office www.cio.com/article/4154... AI especially is paving the path from CIO -> CEO as the next wave of business transformation is fundamentally tech-driven.
cio.com
Tech’s acceleration paves CIOs’ path to the corner office
Holistic views of enterprises afford IT leaders a unique advantage should they decide they want to become CEOs, say CIOs who have done just that.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 09/04/2026
Most orgs lack clear AI strategy but push to forge ahead www.ciodive.com/news/enterpr... More put their AI strategy w/ CIO or CTO + end up with limited goals focusing on $-cutting. My take: Tech leaders still concerned with AI tech maturity, but business leaders want transformation.
ciodive.com
Most enterprises lack a clear AI strategy but push to forge ahead
Tech leaders are caught in 'the AI moment' and feel an onus to deploy AI before the right guardrails are in place, an Altimetrik report found.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 01/04/2026
Lagging cloud maturity threatens enterprise AI plans www.ciodive.com/news/ntt-dat... My take: And data management maturity. Orgs that skimped on strategic tech change are paying the price in the AI era. 3/4 of orgs plan on increasing large cloud spend increases amid AI talent shortage.
ciodive.com
Lagging cloud maturity threatens enterprise AI plans
Fewer than half of companies are satisfied with the role cloud plays in innovation, according to an NTT Data report.
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 30/03/2026
I’m in the midst of a major refresh of my Agentic AI Signal for the Enterprise🚨 New vendors arriving. Major new capabilities emerging. Entirely updated platform rankings. Still the most comprehensive assessment of enterprise agentic AI platforms + the landscape just changed.🤖
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Dion Hinchcliffe @dhinchcliffe.bsky.social · 30/03/2026
CIOs reimagine software’s future as AI agents advance www.cio.com/article/4148... While SaaS may not be imminently threatened yet, here are how some top CIOs are using agents today. And what the issues are.
cio.com
CIOs reimagine software’s future as AI agents advance
SaaS isn’t dying any more than on-premises software, but IT leaders face huge challenges managing all manner of AI as it seeps deeper into the systems that fuel business operations.
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