https://designnotes.blog.gov.uk/2026/06/23/designing-services-for-people-whove-lost-trust-online

https://www.ellenharvey.com.au/articles/how-to-do-a-content-audit-without-tools-a-spreadsheet-50-pages-and-one-question

https://prowritingaid.com/noun-vs-verb?ref=plainenglish.club

If your journey map only shows what you hope happens, it's not a map. It's a wish. Joe Allen, Journey mapping beyond the happy path'

https://www.linkedin.com/pulse/content-design-versus-form-words-ray-newman-mtk9e/

https://www.nngroup.com/articles/artificial-intelligence-glossary

https://sheets.works/long-story-short

https://www.tempertemper.net/blog/headers-headings-and-titles

https://service-manual.nhs.uk/content/writing-nhs-messages

Notes on a busy few weeks that explain why posting to the blog briefly slowed to a stop.

Notes on a busy few weeks that explain why posting to the blog briefly slowed to a stop.

Plain language principles, writing texts and emails, and designing with people around difficult subjects.

https://www.weareinclusively.com/co-designing-with-people-around-difficult-subject-areas

https://gerireid.com/blog/organising-documentation-for-humans-and-ai/

https://intopia.digital/articles/giving-pages-a-clear-shape-by-using-headings/

https://www.atlassian.com/software/confluence/templates/design-decision

https://digitalblog.coop.co.uk/2026/06/08/exploring-the-role-of-ai-in-our-design-process-at-co-op/

https://medium.com/@colinwbaird/how-to-create-design-documentation-f7d64d74b3d5

https://insidegovuk.blog.gov.uk/2019/08/07/improving-content-through-journey-mapping/

https://www.scope.org.uk/user-research-with-disabled-people

https://medium.com/digitalsuffolk/7-things-you-may-not-know-about-web-accessibility-d802b1d19ea0

Writing about death, anti-racist language, error messages and how screen readers use headings to make tables accessible.

https://www.tpximpact.com/knowledge-hub/blogs/design/naming-services-in-complex-situations

https://www.effortmark.co.uk/why-plain-language-and-plain-english-are-different/

https://www.linkedin.com/posts/collinshannah_contentdesigntips-plainenglishtips-plainenglish-ugcPost-7124547620429078528-FHHN/?utm_source=pocket_saves

https://trello.com/b/D4zmNSO4

https://www.youtube.com/watch?v=E3GKCzqG3N4

https://capwatkins.com/blog/the-sliding-scale-of-giving-a-fuck

https://design.shelter.org.uk/digital-framework/a-guide-to-content-design

https://accessibilityforeveryone.site

"The core skills of a great writer aren't going anywhere. You can't prompt your way into good judgment. That comes from experience, practice, and something you definitely can't automate: taste." Danielle McClune, 'Just Keep Writing'

https://service-manual.ons.gov.uk/content/language/words-not-to-use

https://www.contentdesignireland.ie/blog/top-right-directional-text

https://cass-maran.com/are-they-or-were-they-use-of-tense-when-referring-to-death/

https://lapope.com/2026/02/20/how-to-do-a-content-audit/

The Clear Language Club blog goes live, updates to the newsletter, plus plenty of content goodies to explore, read and bookmark.

An introduction to the blog, including how post types work, some inspiration and things for you to do.