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Ben Terrett

@benterrett.bsky.social
898 followers 123 following 25 posts

CEO of Public Digital. Former Deputy Chair of UAL. . /benterrett everywhere else. www.benterrett.com

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Reposted by Ben Terrett
Tim Harford @timharford.ft.com · 11/08/2025
Very sorry to read of the death of Dame Stephanie "Steve" Shirley. What a life she lived! Escaped the holocaust via Kindertransport, computer pioneer, philanthropist, autism activist. Amazing, amazing. www.franmonks.com/how-to-make-...
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Ben Terrett @benterrett.bsky.social · 27/03/2025
Got any foldable helmet reccos? For short Lime bike rides. Size and safety more important than price. Thanks! No agencies, no helmet deniers.
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Ben Terrett @benterrett.bsky.social · 14/02/2025
"when it comes to AI for public impact, national ambition requires international collaboration" A new perspective on the current AI debate from Mike, who's just back from the AI Summit in Paris. // @publicdigital.bsky.social public.digital/pd-insights/...
public.digital
Reframing the AI debate: from existential threat to public asset — Public Digitalpublic digitalpublic digital
Blog by Mike Bracken MBE, reflecting on his experience at the AI Action Summit, Paris, 2025
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Reposted by Ben Terrett
Merici @merici.bsky.social · 03/02/2025
Hello week 2 of tax filing season! 💥 Direct File is live and you can now import your tax information directly from the IRS. Visit DirectFile.irs.gov to check eligibility and learn more. 👏
directfile.irs.gov
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Ben Terrett @benterrett.bsky.social · 21/01/2025
That was a solid set of announcements and demos. Might seem like the basics to lots of you on here but there was an energy to today that has been missing in previous years. From me and the Baroness over and out.
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Ben Terrett @benterrett.bsky.social · 21/01/2025
Demos were good. Lots of you will like this one.
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Ben Terrett @benterrett.bsky.social · 21/01/2025
Minister says interoperable 👏🏻
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Ben Terrett @benterrett.bsky.social · 21/01/2025
One decent Q: Will digital docs [in wallet] become compulsory? Kyle: I don’t imagine that but I want them to be so desirable people use them. (Digital services so good people prefer to use them 😉)
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Ben Terrett @benterrett.bsky.social · 21/01/2025
Now journo questions from the floor. Will come back here when I’ve seen some of the product demos.
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Ben Terrett @benterrett.bsky.social · 21/01/2025
Now showing (not demo) GOV.UK Wallet, also part of the app. Will include Drivers Licence. Too big a topic for this thread but from what I can see sounds like sensible approach.
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Ben Terrett @benterrett.bsky.social · 21/01/2025
Kyle now demo-ing the GOV.UK app from his phone live on stage. Easy to be sniffy about that but a big round of applause for a minister doing a live demo. App looks decent (essentially GOV.UK + login). Launches to the public in June.
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Ben Terrett @benterrett.bsky.social · 21/01/2025
Liz Kendall is here. (I know this game and) getting 2 Cab Ministers out of Whitehall to an event is a big deal. Great for GDS.
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Ben Terrett @benterrett.bsky.social · 21/01/2025
Kyle demos GOV.UK chat, it works fine and he handles it well including journo questions. Not easy.
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Ben Terrett @benterrett.bsky.social · 21/01/2025
Minister about to do live demo, deep breaths…
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Ben Terrett @benterrett.bsky.social · 21/01/2025
GOV.UK gets 12 million visitors a week
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Ben Terrett @benterrett.bsky.social · 21/01/2025
Peter Kyle kicks off by championing transparency and openness, hence inviting everyone to GDS. (Great to see this come back.)
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Ben Terrett @benterrett.bsky.social · 21/01/2025
Dr Anne-Marie Imafidon from the advisory panel highlighting the need for curiosity around technology. Also says it’s about people, processes and products backed by data and funding. (Big +1 for that.)
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Ben Terrett @benterrett.bsky.social · 21/01/2025
Martha doing the intro
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Ben Terrett @benterrett.bsky.social · 21/01/2025
At GDS for launch of the digital government blueprint. Will try and live post on this thread 🧵
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Ben Terrett @benterrett.bsky.social · 17/01/2025
"People don’t distinguish between government departments, they just want to get things done" Yep. Still true. Also true of your business. www.osmonauta.space/articles/ben...
osmonauta.space
DESIGNING SERVICES FOR PEOPLE - Osmonauta
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Ben Terrett @benterrett.bsky.social · 10/01/2025
Taps. Why do you need A4 instructions to use one these days? public.digital/pd-insights/...
public.digital
Taps and the case of boring magic in design — Public Digitalpublic digitalpublic digital
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Tom Loosemore @tomski.com · 20/12/2024
Excellent paper from @pahlkadot.bsky.social and our very own @andrewgreenway.bsky.social on rebuilding the capacity of the state - aka the how of government. A must-read over the Xmas break for those with any interest in public sector reform. www.niskanencenter.org/the-how-we-n...
niskanencenter.org
The how we need now: a capacity agenda for 2025 - Niskanen Center
Our politics have become so chaotic in part because the public has lost trust in the government’s ability to deliver on its promises. Restoring this public trust is both a moral and a political impera...
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Public Digital @publicdigital.bsky.social · 09/12/2024
Making the state more like a start-up? We’ve been championing this approach from day one. Test-and-learn, agile digital transformation, and scaling innovation are at the core of real progress. Read this blog from @andrewgreenway.bsky.social for more insights: public.digital/pd-insights/...
public.digital
How a test and learn approach is key to transforming governmentpublic digitalpublic digital
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Ben Terrett @benterrett.bsky.social · 15/11/2024
12yo has a new friend, who says he has an indoor swimming pool at home. Not totally impossible, this is London after all, but I have questions. "Oh really, where does he live?" I ask. "Over there" she replies and points at the huge council tower block.
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Reposted by Ben Terrett
Chris Fleming @e17chrisfleming.bsky.social · 23/10/2024
Patient records and the NHS App are in the news again. Me and @mattstibbs.bsky.social wrote down some thoughts. TLDR: the perfect architectural approach won’t solve for fundamental environmental challenges that need addressing. public.digital/pd-insights/...
public.digital
Patient records and the NHS Apppublic digitalpublic digital
Technical, design, commercial and policy challenges with putting medical records in the hands of NHS patients
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Ben Terrett @benterrett.bsky.social · 11/10/2024
The latest @publicdigital.bsky.social newsletter is out mailchi.mp/1dfdf19a79a9...
mailchi.mp
Public Digital #90 🌍 Our new MD and the Data Bites event series 🍪
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Ben Terrett @benterrett.bsky.social · 03/10/2024
Welcome to PD Data Bites, I'm so glad you're here. See you on the 6th November!
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Reposted by Ben Terrett
Tom Loosemore @tomski.com · 09/07/2024
Early days, but optimism is definitely in order. public.digital/pd-insights/...
public.digital
Not bad for week onepublic digitalpublic digital
We are delighted that this administration decided - on its very first Monday - to make a clear, bold move to make digital government a priority, not an afterthought.
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Reposted by Ben Terrett
Tom Loosemore @tomski.com · 01/02/2024
Useful set of design patterns for AI courtesy of the very excellent Projects By If. medium.com/writing-by-if/new-design…
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Ben Terrett @benterrett.bsky.social · 30/01/2024
Heard someone refer to the monarch as "King Prince Charles" and that's what I'll be using from now on.
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Ben Terrett @benterrett.bsky.social · 23/01/2024
19yo: "I didn't go to that, it was behind a paywall." He was talking about a ticketed exhibition at the Tate Modern.
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Reposted by Ben Terrett
Public Digital @publicdigital.bsky.social · 20/01/2024
No more Big IT. "We have to redesign government so it that it can redesign government services." article by Mike Bracken in the FT this morning, free to read link here: www.ft.com/content/6b1f...
ft.com
No more ‘Big IT’: the failed 90s model has ruined too many lives
Governments must reflect on the lessons of the Post Office software scandal — or face further disasters
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Ben Terrett @benterrett.bsky.social · 17/01/2024
It's so odd when politicians resign and they post the 'actual letter' on social media. We should all start doing that with complaints letters, much more fun than just @ ing BA or British Gas or whoever.
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Reposted by Ben Terrett
Public Digital @publicdigital.bsky.social · 15/12/2023
Abisola Fatokun writes our 2023 Year Note, reflecting on the year that was at Public Digital. Wishing all our friends, clients and partners a happy and peaceful 2024! public.digital/2023/12/14/y...
public.digital
Year Note 2023 — Public Digital
Our annual review of the year at Public Digital
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Public Digital @publicdigital.bsky.social · 10/11/2023
In the latest Public Digital newsletter: 🏆 Future of Government Awards: nominate smart folk & meaningful work 👏 @audree.bsky.social and her 🚗 trip/transformation programme analogy ✏️ plans, but unbudgeable ones @jiggott.bsky.social ⬛ internet blackouts in Gaza 💪 Fighting AI race bias
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