By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 07/09/2026After Click to Cancel died, Sirius XM's C-suite got on a call with their shareholders to project "better outcome(s) as a result of not having that in place." Sirius believed that a rule that made it easy for customers to resign from their monthly subscriptions would hurt its business. 1416
By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 07/09/2026Put another way: Sirius believes that its profits come in part from the fact that dissatisfied customers can't figure out how to cancel their service. 26916
By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 07/09/2026Then there's the online insurance company eHealth, whose execs crowed about a new "innovation" that forced senior patients to painstakingly enter a long list of their medications and doctors, but did not give them any way to export that data. 36310
Marie-Helene @ediblepetals.bsky.social · 07/09/2026I bought a used car in 2023, it still has a Sirius subscription (which I don’t use or pay for.) 001