By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 11/06/2026What's more, when you're dealing with a monopoly, you have no choice but to complete whatever paperwork they throw at you. 71/ 1473
By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 11/06/2026And when the vibe-coded back-end scripts shit the bed and lose or misinterpret your data, you have no choice but to endure an infinite telephone hold queue (if you're lucky) or get shunted to a customer service bot (if you're unlucky): pluralistic.net/2025/11/11/s... 72/pluralistic.netPluralistic: A tale of three customer service chatbots (12 Nov 2025) – Pluralistic: Daily links from Cory Doctorow 1463
By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 11/06/2026It's entirely possible to build webforms that are thoughtful, fast, respectful of our time, and well-processed. 73/ 1490
