By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 11/06/2026The kinds of activities that I used to fill in a single short form to accomplish now requires ten lengthy forms, created by different people in the same organization, all asking for variations on the same information. Through AI, we have democratized bureaucracy. It's Kafka-as-a-service. 70/ 211120
By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 11/06/2026What's more, when you're dealing with a monopoly, you have no choice but to complete whatever paperwork they throw at you. 71/ 1473
By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 11/06/2026And when the vibe-coded back-end scripts shit the bed and lose or misinterpret your data, you have no choice but to endure an infinite telephone hold queue (if you're lucky) or get shunted to a customer service bot (if you're unlucky): pluralistic.net/2025/11/11/s... 72/pluralistic.netPluralistic: A tale of three customer service chatbots (12 Nov 2025) – Pluralistic: Daily links from Cory Doctorow 1463