Remember that Intuit (the owner of Turbotax) lobbied extensively to kill Direct File, which did tax filing for free and somehow managed to make a good and intuitive user experience without AI.
TurboTax is about to be integrated into ChatGPT, where customers will be guided through tasks tied to their tax filings or financial profile by the AI chatbot.
TurboTax owner Intuit is also paying OpenAI more than $100 million a year to power AI agents.