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Salesforce deepens its integrations with AWS and Google Cloud to support AI agents
Salesforce Inc. is stretching its data and artificial intelligence tentacles further into the public cloud, announcing expanded strategic integrations with both Amazon Web Services Inc. and Google Cloud. The partnerships, announced at Dreamforce 2026 today in San Francisco, aim to break down enterprise data silos by bringing rich and valuable customer relationship management data, AI agents and workflows into its partners’ public cloud environments. Salesforce’s work with AWS is focused on bringing AI agents into the place where enterprises get their day-to-day work done, while enabling broader model choices for users and enhanced voice capabilities. For instance, Salesforce business context and actions are being made available natively within AWS’ business-focused agent Amazon Quick via the Model Context Protocol. That means Amazon Quick will be able to access live CRM data from Salesforce and leverage it to perform autonomous work on behalf of sales and customer service teams. In another move, Salesforce said a number of AWS’s frontier agents, beginning with the AWS DevOps Agent, are being integrated within Slack, its enterprise-focused messaging and collaboration tool. With AWS DevOps Agent in Slack, teams will be able to resolve infrastructure problems without having to leave that platform, the company said. Meanwhile, Salesforce’s...
