iiinova — where your digital self keeps evolving

tom hoyland @tomhoyland.bsky.social · 17/06/2026

AI in Agile Coaching needs more than enthusiasm and a list of tools. We’ve developed 5 principles: Gain Consent, Be Transparent, Validate Perspectives, Amplify Expertise, and Start with the Need. In short: Do No Harm → Maintain Integrity → Apply Skilfully. 🧵 #AI #Coaching #Consulting #Facilitating

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tom hoyland @tomhoyland.bsky.social · 31/05/2026

Back in #Porto for 2 days of #Lego Serious Play, Agility Coaching, Facilitation, Workshops, Training and Practice with a great group of experts. Let’s grow this profession 🚀 Lego Serious Porto - Let’s Go 💥 #agile #coaching #LSP #TeamBuilding #training #facilitation #practice #skill

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tom hoyland @tomhoyland.bsky.social · 28/05/2026

If you build your strategy around a tool, name the strategy after the tool, and people talk about the tool instead of the intent or outcome… did you ever really have a strategy? Tools should enable strategy, not become it. #Leadership #Strategy #BusinessAgility #SystemsThinking #ProductManagement

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tom hoyland @tomhoyland.bsky.social · 17/05/2026

The year is 2026. If you’re working with self organising teams, remember to update your Zoom settings so they can self organise. Imagine how productive they could be in the space where they await your presence. Remember to switch your #Zoom settings to #collaboration and #enablement from #control.

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tom hoyland @tomhoyland.bsky.social · 09/05/2026

It’s nearly new laptop time. So many #stickers to transfer … 😢 😂

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Ben @stellarwork.com · 09/05/2026

Google DORA team published the math on AI's ROI. 39% first year, 8-month payback. Sounds great. The catch: AI is an amplifier. Good orgs get faster. Broken orgs get more broken.

open.substack.com

The week in Tech, Management and Transformation

The DORA team at Google published the first rigorous ROI framework for AI-assisted software development. Meta fired 8,000 people to fund the very AI tools DORA says won't work without them.

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tom hoyland @tomhoyland.bsky.social · 22/03/2026

“To be at your best for your clients, you need to be at your best for yourself.” After a year with the Internal Coach Network, the #Coaching #Wellbeing Tool is live. Simple, visual, and practical for checking what you bring into conversations. Try it now 👉 www.boddington-cc.co.uk/internal-coa...

“To be at your best for your clients, you need to be at your best for yourself.”

Over the last 12 months, I’ve been working with the team at the Internal Coach Network - Catherine Boddington - PCC, Terrie Etches, and others - exploring what coaches need to stay well, for themselves and ultimately for their clients.

After months of sharing insights, collaborating, and refining, the Internal Coach Wellbeing Tool is now ready.

➡️ https://lnkd.in/eUxjmhqR

It’s clean, clear, and simple. A short set of questions gives you a fast, visual sense of where you are - helping you understand what you’re bringing into a conversation before you step into it.

Whether you’re a coach, mentor, facilitator, trainer, or consultant, it’s a practical way to check in with yourself.

With resources, tools, tips, and the ability to track trends over time, it’s already become a go-to for me ahead of client engagements.

Give it a try. See what you notice. See what you need next.

#Coaching #Wellbeing #Leadership #Facilitation #Consulting #ProfessionalDevelopment #Mentoring

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tom hoyland @tomhoyland.bsky.social · 20/03/2026

It’s nearly time for Inclusive Facilitation Exchange 2026! Let’s Go! #facilitation #inclusion #neurodiversity #london #professionaldevelopment

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tom hoyland @tomhoyland.bsky.social · 17/03/2026

Nearly time for the Inclusive Facilitation Exchange - and I can’t wait! I'm back in London Thurs/Fri this week for more great practice sharing with a super community. I’ll have a few Facilitation Scoping Wheel decks - DM or catch me there if you want one 👋 #Facilitation #Coaching #Agility #London

It's nearly time for the Inclusive Facilitation Exchange - and I can't wait! Last year's [first] event was super special, and we learned so much together - even creating a product! 🎁 I'll be in London on Thursday and Friday to join the great practice sharing and community this year - and yes, I'll be bringing a few of the remaining Facilitation Scoping Wheel Card Decks. If you want a few - DM me or catch me at the event in London!

If you'd like to order decks for delivery - drop me a DM and see how you can boost alignment, confidence and outcomes for online, in-person and hybrid training and facilitated events 👋

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tom hoyland @tomhoyland.bsky.social · 15/03/2026

Quarterly planning. Jira links. Dependency maps. The red wool of doom. Approval boards everywhere. We build structures that add weight, not value - then wonder where impact went. Start simpler: priorities, alignment on outcomes, autonomy to execute. Then remove the friction. #Leadership #Agility

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tom hoyland @tomhoyland.bsky.social · 14/03/2026

I’m at Inclusive Facilitation Exchange in London on Friday 20th March. Anyone else in my network attending? You’re not? You really should - it’s excellent. 👏 #Facilitation #IFE #InclusiveFacilitation #Community #London

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tom hoyland @tomhoyland.bsky.social · 22/02/2026

When teams are trusted with a meaningful outcome, given the freedom to decide how to achieve it, properly supported, and allowed to become a real team - performance stops being something you manage and starts being something that emerges. It really is that simple. #Leadership #WaysOfWorking

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tom hoyland @tomhoyland.bsky.social · 22/02/2026

Product Delivery Tip: Know something about the people you’re building for - their needs and their context - before you build it. That’s it. #Product #UserCentred #Delivery #Agility

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tom hoyland @tomhoyland.bsky.social · 14/02/2026

Before I write any Interview Question, I write its Intent. What am I really trying to learn about the candidate, their context, their journey? Then I work back from that. Every question needs a purpose - and clarity on where that “need to know” comes from. #Hiring #Leadership #Interviews #Culture

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tom hoyland @tomhoyland.bsky.social · 10/02/2026

People are not Resources. The #language we use has a massive impact on how we think about, #plan and deliver #products, the assumptions we make about #scaling up, work saturation, #cognitiveLoad and performance. Here's a helpful guide.

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tom hoyland @tomhoyland.bsky.social · 09/02/2026

Two years old today 🎂🎉 The Flutter #Agility Community of Practice turns 2! From a simple idea to 700+ members and 30+ events, it’s always been about capability, confidence & community. Happy birthday to everyone who makes it what it is. 🚀 #Agile #CommunitiesOfPractice #Learning #CapabilityBuilding

Two years of the Flutter Agility Community of Practice! 🎂🎉
Today marks the second birthday of our Agility Community of Practice!

We launched the Community of Practice on 9 February 2024 with a simple idea: create a space where people who care about better delivery, collaboration and innovation could learn together, share openly and raise the bar for how we work.

Since then… we’ve come a long way.
👉 Reached over 700 members
👉 Delivered 30+ events
👉 Welcomed international speakers from across the group and industry
👉 Created a platform for people at every stage of their journey - from new starters to expert practitioners

✅ Business Analysts, Engineers, Agile Coaches, Mentors and Leaders
✅ People Leaders, Facilitators and Experts in Organisational Transformation

We've had it all!
💡 Colleagues swapping stories, techniques and hard-won lessons
🧠 Group coaching, silent coaching and deep reflection sessions
🫶 Retrospectives, case studies and personal stories
📊 Dashboards, metrics and JQL deep dives
🎓 Remote training, in-person courses, and partnerships with local communities and trusted experts
🤝 But most importantly, it's been about helping people find each other

It’s never just been about events.
It’s about capability, confidence and community.

Thank you to everyone who’s hosted, spoken, coached, organised or simply shown up with curiosity and generosity. You’re the reason this works.

Here’s to year three - more learning, more sharing and more impact.

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tom hoyland @tomhoyland.bsky.social · 08/02/2026

#tom-updates Just realised the Flutter Agility Community of Practice has it’s second birthday tomorrow 🎉 700 members. 30+ events. Online & in person. Talks & training covering all stances of the agile coaching growth wheel. Let’s see where year three takes us. #agility #agile #communities #learning

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tom hoyland @tomhoyland.bsky.social · 04/02/2026

#tom-updates a busy day talking product led - benefits, metrics and measures. Reviewing and tuning comms. Aligning roles and responsibilities. Built a 60 minute training course on team collaboration and performance. Plus some extra backlog refinement too with extra paired working for good measure.

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tom hoyland @tomhoyland.bsky.social · 03/02/2026

Conference Conway’s Law 🎭 You go to a “tech conference” and quickly realise the content - and who’s on stage - is shaped less by technology and more by a company’s politics, internal positioning, and unresolved dramas. The system always leaks into the product. Even when the product is a conference.

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tom hoyland @tomhoyland.bsky.social · 25/01/2026

#tom-updates currently selecting music for tomorrows training course on Clean Language. Music for the waiting room and the break time yes. But never the activities. Because that’s participant thinking and solo time. It’s their space, not mine. Let them choose their own soundtrack. #facilitation

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tom hoyland @tomhoyland.bsky.social · 23/01/2026

A talk (not a presentation) is a product. Born from an idea and shaped by relentless feedback. What looks great on paper often isn’t in practice - so talks evolve, pause, pivot, or get binned. Old parts resurface, messages sharpen. Iteration beats perfection.

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UK Gov Comms (NON GOVERNMENT ACCOUNT) @ukgovcomms.bsky.social · 21/01/2026

Not government but this is the good stuff. Imagine product manages in government doing this every few days.

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tom hoyland @tomhoyland.bsky.social · 22/01/2026

#tom-updates a lot of work in process items were finished today. Regular comms and alignment syncs went in calendars. Provided feedback on workshop plans. Got feedback on designs for change communities. Reviewed my own agile coaching growth wheel. Made plans for this year’s professional development.

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tom hoyland @tomhoyland.bsky.social · 21/01/2026

#tom-updates today saw a great facilitation case study in a community of practice. Shared public and private contract concepts in agile coaching, consulting, ethics. Did work on an op model. Peer reviewed work. Got a peer review. Began automating messaging in slack channels for change comms.

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tom hoyland @tomhoyland.bsky.social · 17/01/2026

Well, that was fun 😂 Five minutes of scoping, a quick pre-brief - and just like that ✨ a 45-minute workshop ready to go. We surfaced what’s needed to boost user testing and experimentation across the public sector. Fast alignment. Clear intent. Real outcomes. #ukgc26 #facilitation #PublicSector

Well, that was fun 😂

Five minutes of scoping, a quick pre-brief and validation - and then just like that ✨ a 45-minute workshop ready to go.

Together we surfaced the conditions and practices needed to increase user testing and experimentation across government and the public sector. Even better, the participant feedback was fantastic 🤩

Fast alignment. Clear intent. Real outcomes.
And a great opportunity to partner with Linda.

If you’d like to get better workshop outcomes, stronger learning experiences, clearer alignment, impactful coaching, and expert mentoring - let’s connect https://lnkd.in/exjj2KWR

#ukgc26 #ukgovcamp #facilitation #PublicSector #UserResearch #Experimentation #WaysOfWorking #Consulting

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tom hoyland @tomhoyland.bsky.social · 17/01/2026

I’m doing a fast workshop at #ukgc26 on articulating our value and impact as facilitators, team coaches, scrum masters, service designers and all round agile people. Let’s put some numbers to what we do.

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tom hoyland @tomhoyland.bsky.social · 17/01/2026

It’s nearly time to kick off #ukgovcamp #ukgc26. Stickers dropped at the sticker exchange. Want more stickers? Want to chat about product-led, agility and better teams? Come find me 👋 @ukgovcamp.com #Birmingham

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tom hoyland @tomhoyland.bsky.social · 14/01/2026

Not long to go until #ukgovcamp on 17th Jan in #Birmingham 🙌 I'll be bringing... Curiosity ✅ Stickers ✅ And a few Facilitation Scoping Wheel Card Decks 🎉 See you there 👋 #facilitation #agility #learning #conferences #community @ukgovcamp.com

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tom hoyland @tomhoyland.bsky.social · 11/01/2026

Onboarding isn’t Admin - it’s a Leadership Choice. The first weeks shape trust, confidence and momentum. Fast access and clear context reduce friction and anxiety, speeding time to productivity. Good onboarding is #TeamCraft. And it's not a Project - it's Ops. #Onboarding #Leadership #DevEx

Onboarding is more than Admin. It’s a Leadership Choice.
The first few weeks in a new role, team, or context shape confidence, trust, and momentum. Fast access to tools, platforms, and information isn’t a perk. It sets expectations about how quickly someone can become effective and how supported they feel along the way.

⏱️ When access is slow or context is missing, friction appears quickly. Uncertainty and anxiety are common, especially when joining a new team and trying to understand how things really work. Energy gets spent navigating the system rather than learning within it.

🧠 This is where Developer Experience and Employee Experience meet. Thoughtful onboarding removes friction and provides context. Not just what tools exist, but why they exist and how work flows. That context helps people sense-make and begin to navigate with confidence.

🌳 Leadership means investing in capability. Capabilities shouldn’t be built only when they’re urgently needed. They need to be created, cultivated, and maintained - in a constant state of readiness for use and deployment. Like an effective runbook, an effective onboarding pack needs to pass the 3 AM test.

🧠 That often means prioritising investment in resources, material, and experience over the latest urgent priority. The former creates a system that mitigates exceptions. The latter just reacts to them.

🚀 Done well, this reduces overall lead time to productivity. People move faster because they know what question to ask next and where to go for answers.
Good onboarding sets people up to succeed.

It’s 'Team Craft'. And it’s not a Project - it’s Ops.

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tom hoyland @tomhoyland.bsky.social · 02/01/2026

Remove fear and blame from the conversation and everyone achieves more. You gain time back. Ideas are shared more freely. Innovation increases. Collaboration becomes an advantage rather than a cost. #Leadership #PsychologicalSafety #Collaboration #Innovation #Agile #BusinessAgility #WaysOfWorking

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tom hoyland @tomhoyland.bsky.social · 09/11/2025

I wrote some stuff on #LinkedIn. It's bigger than #Bsky allows, so here's a picture of the words. 1. Being a leader isn’t always about standing at the front. 2. Effective #leadership is about creating a space for others. 3. The #System is the #Product. #Agility #TeamDevelopment #HumanLeadership

Being a leader isn’t always about standing at the front.

They’re not always the one presenting, doing the voiceover, waving their hands, or playing the greatest showman.

Effective leadership is about creating the space for others to do just that.

It’s about giving people the confidence, opportunity, platform, and conditions to excel - to rise and grow together in a way that feels natural to them, supporting them to accelerate, imagine and achieve better things.

True leadership builds the conditions for people to thrive, and for systems and communication structures to sustain that success.

Sometimes that means standing at the front.
Sometimes it means standing in the middle.
And sometimes it means watching from a distance - quietly knowing that things are working just as they should.

The System is the Product.

How do you create space for others to lead?

#Leadership #Agility #TeamDevelopment #SystemsThinking #HumanLeadership

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Lizzie Bruce @lizziecake.bsky.social · 07/11/2025

My #UCD Freelancers Directory is taking applications for 2026! We're now 60 professionals, come join us? Freelancers with 2 years+ UCD experience: • Apply by 31 Dec 2025. • Check on 15 Jan 2026 for your listing, email any edits. • Pay £20 annual subs by Ko-fi or PayPal. #UCDD #GetListed #Digital

cakeconsultancy.com

Cake Design Studio | UCD freelancers directory

Find skilled, experienced user-centred design professionals for contract and project work or by other arrangement, including workshops and training.

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Amy Mitchell @amycmitchell.bsky.social · 06/11/2025

You’re not “cleaning up” the UX. You’re reducing support tickets and unlocking expansion. Quiet work only stays tactical if you describe it that way. Frame outcomes, not effort. That’s how invisible work becomes strategic work.

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tom hoyland @tomhoyland.bsky.social · 06/11/2025

Resource Reshare 🎁 Someone recently asked for my Top 5 Meeting Tips - here they are. Built on what I’ve learned from brilliant facilitators, teams and the humans within them - to create inclusive, productive, and accessible spaces that drive better outcomes. #Facilitation #Meetings #Productivity

What's this meeting about? How can I prepare so I can contribute and work at my best? Is this meeting REALLY needed? Someone recently asked me what my Top 5 Meeting Tips were - and here they are. It's important to say these are not my ideas alone, and build on the amazing things I've seen, heard and noticed amazing facilitators do to create inclusive, productive and accessible meetings to achieve better outcomes.
#facilitation #meetings #productivity

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tom hoyland @tomhoyland.bsky.social · 01/11/2025

But will it scale? Yes. 🎉 Yesterday I ran my most immersive training yet: practice, reflection, audience engagement and activities. Any event can have content; the real content is the audience - stories, expertise and collective intelligence. Thanks for leaning in. #Agility #Facilitation #Coaching

But will it scale? Yes.
Yesterday I launched my most immersive training experience yet, combining practice, reflection, audience engagement and activities.

The feedback has been pouring in - and it's quite overwhelming. 😊

It’s always good to see what’s working and where we can improve.
Any event can have content. The real content is the audience - their stories, expertise and collective intelligence. 🫶

A facilitator’s role is to create the conditions for that to surface and move the work and the system forward.

If you joined, thank you for leaning in. Everything you shared - your feedback and insights - makes the product better.

#Agility #Facilitation #Learning #ProfessionalDevelopment #PsychologicalSafety #ProgressOverPerfection #Training #Consulting #TeamWork #Coaching #CapabilityBuilding

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tom hoyland @tomhoyland.bsky.social · 22/10/2025

Nothing quite says 'Thought Leader' and 'Jumped the Shark' simultaneously as when someone quotes themselves on #LinkedIn 😂🤮

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tom hoyland @tomhoyland.bsky.social · 08/10/2025

Due to unforeseen circumstances, I won’t be able to attend this year’s Lean Agile Brighton on 16th Oct. If anyone would like my £99 ticket (prices currently £299) - DM me 👍 #agile #conferences #Brighton #delivery

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Doc Norton @docondev.bsky.social · 02/10/2025

Leadership is giving people the space to decide and the safety to act.

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tom hoyland @tomhoyland.bsky.social · 30/09/2025

“Continuous attention to technical excellence and good design enhances agility.” Not just in software. But in org design, team structures & ways of working too. Excellence isn’t overhead. It’s what makes agility possible. #Agility #Leadership #SystemsThinking

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tom hoyland @tomhoyland.bsky.social · 30/09/2025

If a company really cares about its Values and Behaviours, they’ll show up in the work. They’re Embedded. Measured. Graphed. In the Open. If not, they’re just word salad - or something nice to doodle on a wall. Values and Behaviours are in the Product. #Leadership #Culture #Values

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tom hoyland @tomhoyland.bsky.social · 24/09/2025

🎉 That’s a wrap on @devopsdays.london! Two days of brilliant people and conversations - and I’m proud That Agile supported this year’s event as a sponsor. #DevOps #DevOpsDaysLondon #ThatAgile #London #Tech #DevOpsDaysLDN #Agility

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tom hoyland @tomhoyland.bsky.social · 23/09/2025

Halfway through @devopsdays.london & insights are everywhere: cultures of blame vs curiosity & heroics vs steady improvement. Enjoyed running a #HumanAPI taster too! 🧠 A few #Facilitation Scoping Card decks left - DM me, or say Hi 👋 to grab one! #DevOps #Coaching #HighPerformingTeams #London #Tech

Halfway through DevOpsDays London and already so many insights - the impact of blame and curiosity organisational culture, heroic efforts vs regular improvement - and had a great time facilitating a taster-version of the #HumanAPI with participants! 🧠 Let’s see what the next half delivers tomorrow! 🎁 Still got a few packs of Facilitation Scoping Cards remaining - if you want to pick up yours tomorrow - DM, mention, or just say Hi 👋 #DevOps #DevOpsDays #London #ThatAgile #Facilitation #Coaching #HighPerformingTeams

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tom hoyland @tomhoyland.bsky.social · 23/09/2025

“Blame and shame don’t result in resiliency” Great session on Blameless Post Mortems from Agata Skorupka at @devopsdays.london - Plenty to digest, reflect on and put into practice. 🚀 #DevOps #DevOpsDays #London #ThatAgile

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ols @ols.wtf · 23/09/2025

Photo of shipping container in a container talk checked off my @devopsdays.london bingo card

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ols @ols.wtf · 23/09/2025

Interesting opening talk from @kestr.al at @devopsdays.london, “Code is Never Neutral”. I am also reminded of Drew DeVault’s blog post drewdevault.com/2020/05/05/W... #devopsdaysLDN

drewdevault.com

We are complicit in our employer's deeds

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tom hoyland @tomhoyland.bsky.social · 23/09/2025

“If you deploy to production, you’ve change the world” @kestr.al kicking off @devopsdays.london - great energy and a reflective topic to begin. #DevOps #DevOpsDays #London #ThatAgile

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tom hoyland @tomhoyland.bsky.social · 23/09/2025

It’s time for @devopsdays.london! Looking forward to exploring ideas, hearing stories, and meeting the community. Even better with That Agile supporting as a sponsor. Let’s Go! 💥 #DevOps #DevOpsDays #London #ThatAgile

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