Love him or hate him, Bob Chapek forever changed the Disneyland experience. I was critical of many of these moves and told Chapek so. He pushed back: “How about demand? Do people stop coming?”
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He aggressively raised Disneyland prices. Bob Chapek has no regrets
While he knows his reputation among Disney fans, the former Walt Disney Co. CEO says he wasn't 'just a maniacal, money-optimizing machine.'