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The Agency Review

@theagencyreview.bsky.social
341 followers 1.6K following 681 posts

Since 2012, reviewing books relevant to advertising. Which is all of them. Also interviews with people like Sir John Hegarty, George Lois, and others. See for yourself at the-agency-review.com

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You're On Mute - The Podcast @youreonmutepodcast.bsky.social · 7h
.#OliviaKenney channels psychology 101 & memories of learning the violin to talk about how the world around you influences how you become who you are. #YoureOnMuteThePodcast episode 5: podcasts.apple.com/us/podcast/e... #podcast
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Episode 05-Olivia Kenney
Podcast Episode · You're On Mute · February 29, 2024 · 13m
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Martin Bihl @martinbihl.bsky.social · 7h
Imagine an argument between me, @FarisYakob and #PeterDrucker. Now imagine that we’re not actually arguing with each other, we’re instead arguing with most companies about how they run their business. Sound too good to be true? Well guess what… www.martinbihl.com/business-thi...
martinbihl.com
Follow the Money — Martin Bihl
I enlist Peter Drucker to make the point that all businesses - regardless of what industry they're in - have one job to do. And it's not what most of them think it is.
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The Agency Review @theagencyreview.bsky.social · 4h
.#MilesYoung was Chairman of Asia Pacific at @Ogilvy & then worldwide Chairman. So of course his book would be different from #OgilvyOnAdvertising. Also, the #internet. We review #OgilvyOnAdvertisingInTheDigitalAge: the-agency-review.com/ogilvy-on-ad... @BloomsburyPub #advertising #marketing
the-agency-review.com
Ogilvy on Advertising in the Digital Age
Sequels are a fool’s errand. But you can understand the allure. To the maker, they promise a repeat of the accolades and praise that the first effort elicited. To the public, they offer an experien…
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Martin Bihl @martinbihl.bsky.social · 04/10/2026
The things we say don’t only convey what we mean to communicate, they also convey things we don’t even know we’re saying. I dive into some language to try to make sense of THAT can of worms. www.martinbihl.com/business-thi... #language #meaning #discoursemarkers
martinbihl.com
Talk Talk Talk: Observations about language and change — Martin Bihl
Words matter, of course, but do ALL words matter? Or are some just sounds we make without really thinking about what we're doing? No, those count too. Here's why.
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You're On Mute - The Podcast @youreonmutepodcast.bsky.social · 04/10/2026
“Maybe envy can lead to motivation, and can lead to influence” – #OriginAgency CCO #LanceThomas on envy, jealousy, appreciation and more on episode 4 of #YoureOnMuteThePodcast: podcasts.apple.com/us/podcast/e... #envy #jealousy #art #podcast
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Episode 04-Lance Thomas
Podcast Episode · You're On Mute · February 29, 2024 · 13m
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The Agency Review @theagencyreview.bsky.social · 04/10/2026
A fascinating book about memory, its role in culture, how it works in our brains – oh and people who travel the world competing against each other as #MentalAthletes. We review Joshua Foer’s #MoonwalkingWithEinstein: the-agency-review.com/moonwalking-... #marketing @penguinpress #memory
the-agency-review.com
Moonwalking with Einstein
For years we’ve admonished brands that marketing is not about what you want to tell your customer, it’s about what your customer needs to hear. That until you think about what you’re doing for them…
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You're On Mute - The Podcast @youreonmutepodcast.bsky.social · 03/10/2026
“There needs to be the ability for people to be curious about a lot of things” - #JimHarper talks about the importance of curiousity at any age and why people should make room for it in their lives. #YoureOnMuteThePodcast Episode 3: podcasts.apple.com/us/podcast/e... #curiousity #podcast
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Episode 03-Jim Harper
Podcast Episode · You're On Mute · February 29, 2024 · 12m
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Martin Bihl @martinbihl.bsky.social · 03/10/2026
How I found inspiration for copywriters – and everyone else in advertising - while reading mediocre copywriting. www.martinbihl.com/business-thi... #advertising #copywriting #AI
martinbihl.com
The Write Stuff: Observations from an awards show — Martin Bihl
Judging awards shows is a terrific opportunity to be inspired by the great work of peers and competitors. So imagine my surprise when i found myself inspired by work that was somewhat "less than great...
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The Agency Review @theagencyreview.bsky.social · 03/10/2026
13 academics dive into Mad Men to see what they can find. And then we dive in after them to see if we understand it. We review #AnalyzingMadMen: the-agency-review.com/analyzing-ma... #marketing #advertising #television #1960s #MadMen @MadMen_AMC @McFarlandBooks
the-agency-review.com
Analyzing Mad Men
Maya Angelou admonished us that when someone shows you who they are, believe them the first time. But who tells us who we are? Certainly not ourselves, who weave a tangled web to keep outsiders at …
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Martin Bihl @martinbihl.bsky.social · 02/10/2026
.#Charles Duhigg’s #ThePowerOfHabit was full of great insights, but there’s one part involving the insights of football coach #TonyDungy that has always intrigued me, though I didn’t quite understand why until a line in #JohanCruyff’s memoir lit the lightbulb: www.martinbihl.com/business-thi...
martinbihl.com
I Think I Can: an alternative strategy for business — Martin Bihl
Businesses have made a fetish out of doing more with less and extracting every last ounce of "value" from everything. What if there's a different way?
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You're On Mute - The Podcast @youreonmutepodcast.bsky.social · 02/10/2026
“You can have regrets and live through that and still have an awesome life”. #GaryHudson explores the idea of regret on the second episode of #YoureOnMuteThePodcast: podcasts.apple.com/us/podcast/e... #podcasts #regrets #mistakes
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Episode 02-Gary Hudson
Podcast Episode · You're On Mute · February 29, 2024 · 12m
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The Agency Review @theagencyreview.bsky.social · 02/10/2026
Setting aside the valuable lessons it teaches about life, @andreaskluth’s #HannibalAndMe teaches history the way it should be taught, not as random dates & battles, but as the struggles of real people to find meaning. Our review: the-agency-review.com/hannibal-and... @riverheadbooks
the-agency-review.com
Hannibal and Me
This is a curious book. Andreas Kluth uses the story of the Carthaginian general Hannibal to think about how to give one’s life meaning – a story which he then interprets and illuminates with the t…
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You're On Mute - The Podcast @youreonmutepodcast.bsky.social · 01/10/2026
Bob Hawthorne and I pick up on a conversation we started years ago about what kind of legacy one leaves or wants to leave or can leave. Or something. #YoureOnMuteThePodcast Episode 1: podcasts.apple.com/us/podcast/e... #podcasts #legacy #whatyouleavebehind #BobHawthorne
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Episode 01-Bob Hawthorne
Podcast Episode · You're On Mute · February 29, 2024 · 15m
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Martin Bihl @martinbihl.bsky.social · 01/10/2026
Why coming up with great ideas actually IS difficult and not just an excuse bad creatives use for not doing the work. Some thoughts on the #creativeprocess during a #globalpandemic musebyclios.com/musings/wfh-... @MusebyClio #advertising
musebyclios.com
WFH and the Randomness That Drives Creativity | Muse by Clios
I had a boss once who said that the creative process can always be made efficient-er, it just can't be made efficient. And what he meant was, there are always parts of what creatives do that are stupi...
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The Agency Review @theagencyreview.bsky.social · 01/10/2026
There’s more in Charles Duhigg’s #ThePowerofHabit than we could get to in our review – from @TonyDungy to @Alcoa and beyond – but the fundamental insights are there: the-agency-review.com/habit @cduhigg #habit @randomhouse #marketing #advertising #business
the-agency-review.com
The Power of Habit
It has long been our opinion that people don’t really change. Sure, you can present them with new stimuli or you can drop them into new situations and find they behave in ways they did not before. …
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Martin Bihl @martinbihl.bsky.social · 01/10/2026
People ignored this when I wrote it in #2016, which is fine. They may ignore it now as well, which is also fine. But the ones that don’t will likely still be making money in #2032 when I share it again: the-agency-review.com/presentation... #demographiccliff #advertising
the-agency-review.com
The Agency Review
Thanks for clicking on the link. When I was cleaning out some old files i found this this presentation I wrote in 2016. Back then I shared it with a couple of universities, a few agencies and a cli…
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You're On Mute - The Podcast @youreonmutepodcast.bsky.social · 30/09/2026
I recorded an intro episode because people told me I should. But then they also told me I shouldn’t post the whole season’s episodes at once, and I DID do that. So much for consistency. #YoureOnMuteThePodcast: podcasts.apple.com/us/podcast/e...
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Episode 00-Introduction to the Podcast
Podcast Episode · You're On Mute · February 29, 2024 · 2m
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The Agency Review @theagencyreview.bsky.social · 01/10/2026
People confuse #scotch & #bourbon & #rye & blah blah blah. Reading our review of @paulpacult’s #ADoubleScotch will make sure you don’t: the-agency-review.com/double-scotch #whisky #whiskey @ChivasRegalUS @Pernod_Ricard @TheGlenlivet @TheGlenlivet_US @WileyBusiness #marketing @DDB_Worldwide
the-agency-review.com
A Double Scotch
Whisky is an act of deceit. It starts when distillers deceive the malt by soaking it so it thinks it’s time to germinate, releasing the sugars that the grain would normally use to grow into plants …
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Martin Bihl @martinbihl.bsky.social · 29/09/2026
People are worried about #AI but perhaps for the wrong reasons. I try to give some “right” reasons to worry. Sort of. More thoughts on #Creativity and #AI: www.martinbihl.com/business-thinking/creativity-ai-horses-cars-jetpacks-buggywhips #creativity #AI #ArtificialIntelligence
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We Were Promised Jetpacks: More Thoughts on Creativity and AI — Martin Bihl
A sort of rallying cry for creatives where AI is concerned. By way of an apocryphal HenryFord quotation.
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You're On Mute - The Podcast @youreonmutepodcast.bsky.social · 29/09/2026
I created a podcast because that’s what you do during #Covid, right? Covid’s over? Oh, I created a podcast because that’s what you do when Covid’s over, right? #YoureOnMuteThePodcast: podcasts.apple.com/us/podcast/y...
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You're On Mute
Society & Culture Podcast · a series of brief conversations about the big things people don't usually have conversations about.
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The Agency Review @theagencyreview.bsky.social · 29/09/2026
Using examples from biology to factory workers to Hollywood, @barabasi’s #Linked explores how networks work & how our understanding of them has evolved. And then we go off on a tanget about social media. Enjoy! the-agency-review.com/linked #networks #society #socialmedia #advertisings
the-agency-review.com
Linked
Sometimes a cigar is a metaphor. And sometimes, a cigar is just a cigar. And sometimes, as Albert-Lazslo Barabasi explains in Linked, a cigar is a miniature model of how our vaster cigar-shaped uni…
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You're On Mute - The Podcast @youreonmutepodcast.bsky.social · 28/09/2026
As filmmaker, producer and director Tim Harris explains, making a movie rarely happens in a straight line. And in fact many stories aren’t told in a straight line either. So is life not linear too? And if not, what is it? Episode 34 of #YoureOnMuteThePodcast: podcasts.apple.com/us/podcast/e...
podcasts.apple.com
Episode 34-Tim Harris
Podcast Episode · You're On Mute · January 30, 2025 · 15m
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The Agency Review @theagencyreview.bsky.social · 29/09/2026
What do #QuincyJones and Andy Nairn know about creativity that you don’t? You’d be surprised. We review #GoLuckYourself: the-agency-review.com/go-luck-your... @andynairn @LuckyGenerals @commsbreakers #marketing #creativity #luck #advertising @quincydjones #LuckyGenerals
the-agency-review.com
Go Luck Yourself
It’s difficult. On the one hand, our creative impulse rebels against the idea of a universe in which everything is planned. For it leaves little room for anything new. For any innovation. The best …
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Martin Bihl @martinbihl.bsky.social · 27/09/2026
.@robinhenig & @scootes help me unpack what #twentysomethings mean to #marketers. www.martinbihl.com/business-thi...
martinbihl.com
The Kids Are All Right — Martin Bihl
“[They are] a generation of coddled infants who developed into demanding tyrants.” I can’t walk into a brainstorm, client meeting, focus group, or marketing conference without hearing people complain...
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You're On Mute - The Podcast @youreonmutepodcast.bsky.social · 27/09/2026
Historians, pundits & sportscasters love to look at key moments & say “that was the turning point” – but can we identify these moments in our lives as we live them? Art Advisor Rob Fields & I discuss this & other topics on episode 33 of #YoureOnMuteThePodcast: podcasts.apple.com/us/podcast/e...
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Episode 33-Rob Fields
Podcast Episode · You're On Mute · January 30, 2025 · 17m
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The Agency Review @theagencyreview.bsky.social · 28/09/2026
If you market to humans, you should understand how their brains are wired & what their instincts are telling them. If you don’t market to humans, then you’re probably ok. For the former, we review Instinct: the-agency-review.com/instinct @DrRebeccaHeiss #instinct #advertising #marketing
the-agency-review.com
Instinct
It would be easy to mis-read Dr. Heiss’s interesting book as a screed against instincts. And indeed, all of the support for such a rant would appear to be here; our instincts are hardwired into us …
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Martin Bihl @martinbihl.bsky.social · 26/09/2026
Why #curiousity, #persistence and #entrepreneurialism are good things to have but also why they will annoy the hell out of everyone around you. My interview with the good folks at Bold Journey: boldjourney.com/news/meet-ma... #advertising #marketing #creativity #business
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You're On Mute - The Podcast @youreonmutepodcast.bsky.social · 26/09/2026
Strategist Marta La Rock – who spends a lot of time thinking about why people do what they do – believes you shouldn’t have regrets. With, however, two important caveats. Agree? Disagree? Discuss. Episode 32 of #YoureOnMuteThePodcast: podcasts.apple.com/us/podcast/e... #regret #MartaLaRock #podcast
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Episode 32-Marta LaRock
Podcast Episode · You're On Mute · January 30, 2025 · 14m
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The Agency Review @theagencyreview.bsky.social · 27/09/2026
For as long as advertising has been around, people have been saying it’s dying. They have not been wrong. @JRQuestus & @jordanberg suggest what to do THIS TIME in their book #Friction. Our review: the-agency-review.com/friction @questusagency @powerHouseBooks #advertising #marketing
the-agency-review.com
Friction
For as long as there has been advertising, people have been telling us it is dead. Television is dead. Print is dead. The campaign is dead. One can’t help but think that moments after the first Nea…
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You're On Mute - The Podcast @youreonmutepodcast.bsky.social · 25/09/2026
Are #loyalty, #friendship & #love just aspects of the same thing? Can you have one without the others? I push the bounds of my friendship with Fanny Krivoy – & probably her loyalty too – with the question I asked Cameron Weston in Season 1: podcasts.apple.com/us/podcast/e... #YoureOnMuteThePodcast
podcasts.apple.com
Episode 31-Fanny Krivoy
Podcast Episode · You're On Mute · January 30, 2025 · 11m
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Martin Bihl @martinbihl.bsky.social · 25/09/2026
Not surprisingly, I think people aren’t using #AI and #creativity the right way. But of course I could be wrong. Some thoughts on Creativity and AI: www.martinbihl.com/business-thinking/creativity-ai-music-miles-davis #jazz #advertising #marketing #artifcialintelligence
martinbihl.com
Milestones: Some Thoughts on Creativity and AI — Martin Bihl
How what happened to Herbie Hancock in Stuttgart decades ago can help you deal with #AI right now.
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The Agency Review @theagencyreview.bsky.social · 25/09/2026
If a simple rhetorical device like “analogy” can explain to us how our brains work, then what can it tell us about how to re-think about advertising? Glad you asked. We review #JohnPollack’s #Shortcut: the-agency-review.com/shortcut #analogy #writing @jdpollack #advertising #marketing
the-agency-review.com
Shortcut
We used to create campaigns for Miller Brewing Company that existed solely in places where you could buy beer. We called it “the last five feet of the sale”, when you were standing with money in yo…
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Martin Bihl @martinbihl.bsky.social · 24/09/2026
What your #client doesn’t know about being a client – and how you can help them: www.martinbihl.com/business-thi...
martinbihl.com
How to Client — Martin Bihl
There are literally thousands of books that will tell you how to manage a brand. And there are at least that many that will tell you how to run a company. Put those together and you might have the num...
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You're On Mute - The Podcast @youreonmutepodcast.bsky.social · 24/09/2026
“Legacy” isn’t just what they write about you in the trades, it’s everything that you leave behind - your work, sure, but your relationships, your reputation, what you stood for. New Biz Consultant John Heenan on episode 30 of #YoureOnMuteThePodcast: podcasts.apple.com/us/podcast/e...
podcasts.apple.com
Episode 30-John Heenan
Podcast Episode · You're On Mute · January 30, 2025 · 12m
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The Agency Review @theagencyreview.bsky.social · 24/09/2026
A review of 21st century Los Angeles that namechecks #TheodoreRoosevelt and Hector Tobar and hides a few other easter eggs too. You’re welcome. We review #RosecransBaldwin’s #EverythingNow: the-agency-review.com/everything-now #LosAngeles @rosecrans @mcdbooks @LACity @TobarWriter
the-agency-review.com
Everything Now
There is a story, perhaps apocryphal, perhaps not. Computers were programmed to talk to each other to see if they could generate conversations through machine learning. After many false starts, the…
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You're On Mute - The Podcast @youreonmutepodcast.bsky.social · 23/09/2026
Anger, fear, curiousity, are all traits that make sense in terms of survival. But why do humans have a sense of humour? How does THAT help? Matt Coppola & I explore this question, with forays into Bob Newhart, Richard Pryor, & others. podcasts.apple.com/us/podcast/e... #humour #comedy #senseofhumor
podcasts.apple.com
Episode 29-Matt Coppola
Podcast Episode · You're On Mute · January 30, 2025 · 14m
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Martin Bihl @martinbihl.bsky.social · 23/09/2026
Some thoughts on work-from-home, hybrid and on-site work that will probably get me in a lot of trouble with everybody: www.martinbihl.com/business-thinking/culture-and-on-site-work #remote #onsite #hybrid #advertisingagencies #advertising agency #office #work #workplace #culture
martinbihl.com
Out of Sight, Out of Mind: Culture and the Return to On-Site Work — Martin Bihl
There’s a lot of talk about culture at advertising agencies, why work from home is killing it, and how to save it. Here’s some more.
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The Agency Review @theagencyreview.bsky.social · 23/09/2026
Why is naming a product or a company such a fraught process? Because it betrays the deeper issue facing marketers generally. #LisaMerriam helps you make that process less onerous in #MerriamsGuidetoNaming: the-agency-review.com/merriams-nam... #naming #copywriting #marketing #advertising
the-agency-review.com
Merriam’s Guide to Naming
We have seen the best minds of our generation, destroyed by madness, dragging themselves hysterically through thesauri and rhyming dictionaries to find that one word which will encapsulate for a cl…
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Martin Bihl @martinbihl.bsky.social · 23/09/2026
Anyone with a historical perspective of #advertising knows that agency consolidation is nothing new. That doesn’t mean it’s good, of course, it just means it’s not new: www.martinbihl.com/business-thinking/small-is-the-new-big-agency-mergers #marketing #smallagencies #bigagencies
martinbihl.com
Small is the New Big: Thoughts on Agency Mergers — Martin Bihl
Barkley, OKRP, Havas, Uncommon, Dentsu, Tag, Carmichael Lynch, Tierney, and don't get me started on VML Is it time for your agency to jump on board the merger train, or has the merger train jumped the...
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You're On Mute - The Podcast @youreonmutepodcast.bsky.social · 22/09/2026
When you ask CD/Writer #DerekWalker a question be prepared for an answer that is smart, compelling, unnerving & right on the money. At least, that’s what happened when we asked him – as we asked #JimHarper in season 1 - why is #curiousity such an undervalued trait? podcasts.apple.com/us/podcast/e...
podcasts.apple.com
Episode 28-Derek Walker
Podcast Episode · You're On Mute · January 30, 2025 · 17m
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The Agency Review @theagencyreview.bsky.social · 23/09/2026
John Sculley became famous when he was #Pepsi and then sort of infamous when he was at #Apple. In the middle, he wrote #Odyssey, a memoir about his time at both. Our review: the-agency-review.com/odyssey @JohnSculley1 @Apple #SteveJobs #marketing @Pepsi #advertising #CEO #CMO
the-agency-review.com
Odyssey
Ah, 1987. The year we were introduced to Rick Astley and Photoshop, the year Elliot Page was born and Andy Warhol died. And the year that John Sculley, CEO of Apple Computers, published his memoir,…
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You're On Mute - The Podcast @youreonmutepodcast.bsky.social · 21/09/2026
We strive for happiness and yet it always feels like the bad things resonate longer than the good things. Why is that? This is the question I asked Michaela Morgan in season 1 and which I posed to Creative Director Anthony Giaccone on episode 27 in season 2: podcasts.apple.com/us/podcast/e...
podcasts.apple.com
Episode 27-Anthony Giaccone
Podcast Episode · You're On Mute · January 30, 2025 · 15m
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Martin Bihl @martinbihl.bsky.social · 21/09/2026
Many are negative about #AI but I think it offers humans a tremendous opportunity, one we’ve rarely if ever had. Will we take it? Or cock it up? www.martinbihl.com/business-thi... #artificialintelligence #creativity #marketing #advertisingagencies
martinbihl.com
That Thing You Do: Early Thoughts On AI — Martin Bihl
These are early days in AI so here are some early thoughts about it, advertising, humans, LLMs and what they may all mean. Or not. Hard to tell. It's early days...
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The Agency Review @theagencyreview.bsky.social · 21/09/2026
.@LisaCron digs deep into #neuroscience to uncover how brains process arguments, facts, emotion & story, and finds out that you’ve basically been making your advertising the wrong way. We review #StoryOrDie: the-agency-review.com/story-or-die #writing #story #marketing #brains #advertising
the-agency-review.com
Story or Die
You may think that the only people who need to read this book, and therefore this review, are writers, but you would be wrong. For, as my father (and many others before him and since) said, “clear …
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Martin Bihl @martinbihl.bsky.social · 21/09/2026
Americans are uncomfortable talking about class which is probably why they are so obsessed with it. This should tongue-tie them a bit: www.martinbihl.com/business-thi... #class #marketing #advertising #strategy #culture
martinbihl.com
The Price of Everything and the Value of Nothing: A Different Way of Thinking about "Class" — Martin Bihl
Charles Dickens was really rich and he was really poor during extremely volatile economic times. Is there anything we can extrapolate from his work to apply to our own era's understanding of class? Pe...
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You're On Mute - The Podcast @youreonmutepodcast.bsky.social · 21/09/2026
Probably any discussion of the difference between being forgiven and being pardoned will wander into Richard Nixon territory. But when I asked Concept One Chief Creative Officer Bill McBrayer about it, we didn't stay there. Episode 26 of #YoureOnMuteThePodcast: podcasts.apple.com/us/podcast/e...
podcasts.apple.com
Episode 26-Bill McBrayer
Podcast Episode · You're On Mute · January 30, 2025 · 13m
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The Agency Review @theagencyreview.bsky.social · 21/09/2026
You may sniff that the former CEO of @Droga5 writing a book called #TheEndofAdvertising is #clickbait, but you would have to concede, it’s pretty damn good clickbait regardless. Our review: the-agency-review.com/end-of-adver... #advertising #marketing #business @andrewessex.bsky.social
the-agency-review.com
The End of Advertising
Read enough of these books and trade publications, and attend enough workshops and conferences and seminars, and invariably you will find yourself engaged in arguments around an age old question: I…
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You're On Mute - The Podcast @youreonmutepodcast.bsky.social · 19/09/2026
Relationships are built on & thrive on instantaneous cues and signals. And yet the interpretation of those cues and signals is defined by perspective. So how can they survive at all? We ask Vishakha Nangalia, planning director at Ogilvy Mumbai – about this & more. podcasts.apple.com/us/podcast/e...
podcasts.apple.com
Episode 25-Vishakha Nangalia
Podcast Episode · You're On Mute · January 30, 2025 · 16m
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Martin Bihl @martinbihl.bsky.social · 19/09/2026
.#Creatives are worried that they will be replaced by #AI. Agency execs are telling them they’re crazy to be worried. Are they? www.martinbihl.com/business-thi... #ArtificialIntelligence #Advertising #AdvertisingAgencies
martinbihl.com
Pearls Before Swine: some thoughts on creatives and AI — Martin Bihl
I place AI in the context of the past few decades of advertising and it makes absolutely no one feel better about anything. You’re welcome.
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The Agency Review @theagencyreview.bsky.social · 19/09/2026
As complex a book as #BruceCannonGibney’s #AGenerationofSociopaths is, the options it leaves us for moving forward are even more complicated. Which is why you should read it. Start with our review: the-agency-review.com/generation-o... #sociology #history #culture #BabyBoomers
the-agency-review.com
A Generation of Sociopaths
Each fall, our history teachers would begin the schoolyear promising us that when June rolled around, we’d have worked our way through the dusty decades and would be discussing current events in th…
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