iiinova — where your digital self keeps evolving

Surrey County Council @surreycc.gov.uk · 27/05/2026

While you’re right that Surrey County Council does not offer public cool spaces, we do offer heat health advice in partnership with Healthy Surrey: www.healthysurrey.org.uk/seasonal-adv... Thanks, Beth-Anna 2/2

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Surrey County Council @surreycc.gov.uk · 27/05/2026

Hi Dr Knapp - we're trying to find out more about this call and the advice provided. Please could you email our Contact Centre at contact.centre@surreycc.gov.uk so they can ask for more info? Alternatively, please DM us on Facebook or Instagram. We can't access DMs on Bluesky yet. 1/2

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Surrey County Council @surreycc.gov.uk · 10/04/2026

Find out who is standing for election in your area for East Surrey Council or West Surrey Council. Candidate details have been published today. Use the postcode search on orlo.uk/8ijvf

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Surrey County Council @surreycc.gov.uk · 24/03/2026

Hi Sam - Thames Water carried out works on Saunders Lane last month & are now carrying out more until 31 Mar: one.network?GB148745164 They're responsible for removing their own signs. If you report this via FixMyStreet, the Highways team can ask them to do this: tellus.surreycc.gov.uk Tnx, Beth-Anna

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Surrey County Council @surreycc.gov.uk · 24/03/2026

Reports go straight to the right team and help us prioritise jobs. If you let me know which road/s these roadworks are on, I can look into this for you. Thanks, Beth-Anna 3/3

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Surrey County Council @surreycc.gov.uk · 24/03/2026

This means we wait until there are enough reports in an area before sending a crew out, which can unfortunately lead to delays. If you spot any leftover signs, cones or barriers, the quickest way to report them is online via the FixMyStreet app or website: tellus.surreycc.gov.uk 2/3

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Surrey County Council @surreycc.gov.uk · 24/03/2026

Hi Sam - I completely understand how frustrating it is to see signs left behind. In most cases, signs are collected once works are finished, but sometimes they remain because we group collections together to make the process more efficient. 1/3

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Surrey County Council @surreycc.gov.uk · 19/02/2026

What does the Government’s announcement on local elections mean for Surrey? Elections for the new East and West Surrey councils are still going ahead on 7 May as planned. 🗳️ Find out more here: orlo.uk/iq78S

Graphic of people enjoying the Surrey countryside. Text: Future Surrey. May 2026 Elections.

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Surrey County Council @surreycc.gov.uk · 18/02/2026

Hello Elmbridge! Our Surrey connect service is now available in your area, helping you get from A to B with ease. You can travel around Elmbridge and into Mole Valley if no other bus services are available for the same route. Find out more about our on-demand bus service: orlo.uk/RRgYf

Surrey connect. On demand bus service - an electric bus for when you want it. New bus service

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Surrey County Council @surreycc.gov.uk · 12/02/2026

Don’t leave your future to chance. Get the facts on the care prices now, so you and your family can plan ahead. Check out our easy to use Care Cost Indicator: orlo.uk/GT5j5 2/2

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Surrey County Council @surreycc.gov.uk · 12/02/2026

Most of us will need to pay for care as we get older. According to official government figures for average weekly income in retirement, a single person might expect an annual shortfall of over £60k if relying on retirement income alone to fund a move into a care home, or over £130k for a couple. 1/2

Graphic of two young adult children with their arms around the shoulder of an older parent. Text: Do you know what care costs?

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Surrey County Council @surreycc.gov.uk · 02/02/2026

Welcome to Future Surrey; our way to let you know about the upcoming changes in Surrey through Devolution & Local Government Reorganisation (LGR). On 7 May 2026, you can vote for who represents you on your new East Surrey Council or West Surrey Council. All the latest info: www.surreylgrhub.gov.uk

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Surrey County Council @surreycc.gov.uk · 27/01/2026

You can watch the Cabinet meeting live now or catch up on the recording after: orlo.uk/3LRPQ Sign up to our Surrey Matters newsletter to ensure you don't miss out on any important news or updates: orlo.uk/I4TqA 4/4

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Surrey County Council @surreycc.gov.uk · 27/01/2026

And we’re hoping to approve plans to relocate Reigate Priory Junior School to a purpose-built site at Woodhatch Place. This would offer spacious classrooms, improved areas for whole school activities and a design that prioritises accessibility and safeguarding. 3/4

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Surrey County Council @surreycc.gov.uk · 27/01/2026

After four successful pilots, we’ll be discussing the future of our Neighbourhood Area Committees, which help us understand community priorities and test new governance approaches for Surrey. 2/4

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Surrey County Council @surreycc.gov.uk · 27/01/2026

We’re covering a lot in today’s Cabinet meeting, including agreeing a balanced budget for 2026/27. This is despite reduced government funding and rising costs. The budget will then be taken to the Full Council meeting next week for approval. 1/4

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Surrey County Council @surreycc.gov.uk · 22/01/2026

Our free tree giveaway returns! 🌳 All trees are suitable for planting at home. First come, first served. Head to one of these libraries on Sat 7 Feb: Redhill, Guildford, Banstead, Egham, Ewell Court: 9.30am-12pm Virginia Water, Byfleet: 10am-12pm More info: www.surreycc.gov.uk/libraries/ne...

A graphic of people planting a tree. Text: Get your spade ready and collect your free tree

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Surrey County Council @surreycc.gov.uk · 24/12/2025

Need to contact us over the festive period? 🎄 Christmas opening hours and emergency contact information: orlo.uk/CZ5cj Report non-urgent issues online: orlo.uk/SkpYc Keep up to date with our winter advice: orlo.uk/3JfFF Our social media accounts will not be monitored 25-26 December or 1 January.

A robin sitting on a branch surrounded by a festive wreath. Text reads Seasons Greetings and a Happy New Year

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Surrey County Council @surreycc.gov.uk · 06/11/2025

We’ll continue to share updates on our website, social media and through the Surrey Matters newsletter. orlo.uk/ZWCvT If you have questions you'd like us to answer in future videos, please let us know in the comments. 7/7

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Surrey County Council @surreycc.gov.uk · 06/11/2025

Elections for the new councils will take place in May 2026, with the full transition happening in April 2027. In the meantime, your local councils are still here, and services will continue as normal. 6/7

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Surrey County Council @surreycc.gov.uk · 06/11/2025

Government says that the new structure will also reduce duplication, have clearer accountability and deliver better value for money. The councils will be better placed to make decisions that meet local priorities and provide more preventative support. 5/7

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Surrey County Council @surreycc.gov.uk · 06/11/2025

Bringing services like housing, planning, children’s and adult social care together will help councils better reflect local needs – whether that’s for people with disabilities, young people leaving care, or families looking for support. 4/7

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Surrey County Council @surreycc.gov.uk · 06/11/2025

This change is about making things simpler and more joined-up. Residents will only need to contact one council to access the services they need, helping to reduce delays and improve the experience of getting support. 3/7

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Surrey County Council @surreycc.gov.uk · 06/11/2025

From April 2027, Surrey will move from one county council and 11 district and borough councils, to two new unitary councils: East Surrey Council and West Surrey Council. 2/7

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Surrey County Council @surreycc.gov.uk · 06/11/2025

You might have seen the government’s decision to create two new councils for Surrey – but what does that actually mean for residents? In our latest video, we explain what’s changing and how services will be delivered in future. 1/7

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Surrey County Council @surreycc.gov.uk · 28/10/2025

Thank you to everyone who took the time to engage with the government consultation over the summer. We’ll keep you updated as plans progress. In the meantime, you can find out more about what this means for Surrey on our website: orlo.uk/P1IHq 7/7

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Surrey County Council @surreycc.gov.uk · 28/10/2025

Financial sustainability is one reason the government chose the two unitary option. To help ensure this, they have confirmed repayment in-principle of £500 million of Woking Borough Council’s debt in 2026-27. 6/7

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Surrey County Council @surreycc.gov.uk · 28/10/2025

In the meantime, all 12 existing councils will continue to operate and deliver your services as usual. 5/7

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Surrey County Council @surreycc.gov.uk · 28/10/2025

Elections to the new shadow authorities will take place in May 2026. These newly elected councillors will oversee the transition to the new structure. The new councils will officially take responsibility in April 2027. 4/7

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Surrey County Council @surreycc.gov.uk · 28/10/2025

The ambition is to have a Mayor for Surrey. We will work with Government on a timeline for this, following discussions with the Minister for Devolution. A Mayor brings powers & funding closer to communities. It creates stronger local decision-making & economic growth unlocked across the region. 3/7

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Surrey County Council @surreycc.gov.uk · 28/10/2025

We welcome the decision to simplify local government through the creation of two councils. As set out in our submission earlier this year, evidence pointed to this being the best outcome for Surrey. It will save money, simplify services and strengthen local communities. 2/7

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Surrey County Council @surreycc.gov.uk · 28/10/2025

The government has made its decision on Local Government Reorganisation in Surrey. It has confirmed that Surrey will move to two new unitary councils from April 2027. These will be East Surrey and West Surrey. 1/7

Map showing East and West Surrey unitary authorities, with county wide strategic authority, as the confirmed option for Local Government Reorganisation.

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Surrey County Council @surreycc.gov.uk · 09/10/2025

Looking for support with parenting, childcare, education or other areas of family life in Surrey? 🏠 Our Family Information Service offers detailed information and a comprehensive directory that can connect you with hundreds of local services, organisations and activities. More info: orlo.uk/NVOfE

A man and a young boy gardening together. Text: Surrey Family Information Service. Supporting all families with children and young people up to 25 years old and the professionals who work with them.

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Surrey County Council @surreycc.gov.uk · 17/09/2025

Over 175 schools in Surrey are in the Eco-Schools programme. 101 schools have earned the highest accreditation in the scheme. This is thanks to over 51,000 pupils and around 2,200 students whose hard work played a direct role in their schools' sustainability journey. More info: orlo.uk/eLVM0 2/2

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Surrey County Council @surreycc.gov.uk · 17/09/2025

Schools in Surrey lead the way in environmental education! For the 3rd year running, we're celebrating having the highest number of Green Flag Eco-Schools in England. An Eco School is the largest education programme in the world which helps sustainability become an integral part of school life 1/2

Group of school children celebrating their Eco School

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Surrey County Council @surreycc.gov.uk · 15/09/2025

Secondary school admissions opened on 1 September. If you're a parent/carer with a child preparing for secondary school, you have until 31 October 2025 to apply for their 2026 school place. Learn more about the admissions process on our webpages: orlo.uk/FCdDn

Two students sitting at a desk writing. Text underneath the image reads: "Secondary school admissions are open. Apply by 31 October 2025"

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Surrey County Council @surreycc.gov.uk · 09/09/2025

If you are eligible for flu or COVID-19 vaccinations this winter, you can book online or via the NHS App now, for appointments from 1 October. You don’t need to wait to be invited. Find out more and book your appointment: orlo.uk/lPd96

A man and a woman looking at a screen together. Text: Eligible people can now book their autumn covid-19 and flu vaccines online or via the NHS app

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Surrey County Council @surreycc.gov.uk · 08/09/2025

Catch the Bus Month = more reasons to ride! 🚍 This September record your bus journey with BetterPoints for boosted rewards and daily prize draws. Download the free BetterPoints app and start earning rewards for walking, wheeling, cycling and public transport: orlo.uk/DCTQH

A smiling person on a bus. Text: Take the bus. Earn rewards. Win prizes. BetterPoints.

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Surrey County Council @surreycc.gov.uk · 03/09/2025

⚠️The Met Office has issued a yellow warning of thunderstorm for Surrey with areas of heavy, thundery rain that may lead to disruption to transport and travel all day today. Be #SurreyPrepared and find out who to contact and how to stay updated: orlo.uk/BFgUN

A public information poster from Surrey County Council titled "Key Contacts During a Flood." It provides a list of emergency contacts for different types of flooding incidents. The layout includes a table with two columns: "Issue" and "Who to contact." The entries are: Flooding with threat to life – Contact Fire and Rescue at 999. Flooding from a river – Contact the Environment Agency at 0800 80 70 60. Flooding on and from the roads or pavements – Contact Surrey County Council at 0300 200 1003. Foul water flooding with sewage – Contact your water provider (no specific number listed). Flooding involving electrics – Contact Fire and Rescue at 999. Burst water mains – Contact Affinity Water at 0345 357 2407.

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Surrey County Council @surreycc.gov.uk · 02/09/2025

UK Emergency Alert Test, 7 Sept 2025 at 3pm. Phones will sound loudly, even on silent. If you’re a domestic abuse survivor using a hidden phone or emergency phone, turn it off or use airplane mode. Share this message with anyone at risk. Find out more: orlo.uk/U1bZ9

UK Government - We are testing emergency alerts on mobile phones across the UK on Sunday 7 September at 3pm.

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Surrey County Council @surreycc.gov.uk · 29/08/2025

The Surrey Family Information Service (FIS) can provide support around parenting, childcare, education, or other areas of family life. Visit the FIS webpage for useful resources and a comprehensive directory of local services, organisations & activities: orlo.uk/6yThS

A grandfather and his grandson sitting together. Text below the image reads: "Supporting all families with children and young people up to 25 years old and the professionals who work with them"

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Surrey County Council @surreycc.gov.uk · 19/08/2025

Surrey’s draft Local Nature Recovery Strategy is now open for consultation. Help shape how we protect and restore nature across the county, from ancient woodlands and chalk grasslands to the Surrey Hills. Have your say by 25 September: orlo.uk/wwboa

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Surrey County Council @surreycc.gov.uk · 14/08/2025

If you’re a young person receiving results, or a parent/carer supporting your child, it’s important to take care of your wellbeing too. Kooth offers free, safe and anonymous support for young people, and useful advice on managing wellbeing and mental health: orlo.uk/sqzAB

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Surrey County Council @surreycc.gov.uk · 14/08/2025

Are you ready for A-Level results day today? We want to wish all students receiving their results good luck and congratulations! You should be proud of yourself for all your hard work and for doing your best, no matter what your results are ⭐

An animated GIF with a photo of four teenagers getting their A-Level results. The text underneath the image reads: "Good luck with your exam results! No matter what your results are, we're proud of you!"

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Surrey County Council @surreycc.gov.uk · 06/08/2025

Work is also progressing on developing Neighbourhood Area Committees in 3 pilot areas. Working with partners, these committees will strengthen community engagement as part of Surrey’s local government reorganisation. For more information, visit: orlo.uk/Qkpcu (7/7)

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Surrey County Council @surreycc.gov.uk · 06/08/2025

The government’s final decision is expected in October 2025, ahead of elections to the new unitary councils in May 2026. In the meantime, we’ll continue to update our website and FAQs. If you have any questions, please continue to send them to us: orlo.uk/jBcd4 (6/7)

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Surrey County Council @surreycc.gov.uk · 06/08/2025

•One for two new unitary councils, submitted by Surrey County Council, Elmbridge Borough Council, and Mole Valley District Council •One for three new unitary councils, submitted by nine of Surrey’s district and borough councils. (5/7)

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Surrey County Council @surreycc.gov.uk · 06/08/2025

The government consultation invited feedback on two proposals for how local government in Surrey could be structured in the future. The government will now review all responses to help inform their decision on which one to take forward: (4/7)

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Surrey County Council @surreycc.gov.uk · 06/08/2025

To become a Strategic Authority, Surrey must first reorganise into unitary councils. This means replacing the current two-tier system of county, district and borough councils with a simpler structure – where a single council is responsible for all services in an area. (3/7)

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Surrey County Council @surreycc.gov.uk · 06/08/2025

LGR is about changing how councils are structured in Surrey to unlock devolution and create a strategic authority with a Mayor. The strategic authority would be given additional power by Government, so Surrey has more control over decision making & the delivery of services. (2/7)

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