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Hey, great input! Adding it to the Wishlist!😊

050

Great idea: the FAQ could definitely use some moderation updates, noting it down 💡 And if you're ever unsure what to report where, just tag me, DM me, or email support@wsocial.eu. 🤗

070

Great suggestion, throwing it on the wishlist for the team! 👌

060

Hey, I totally get wanting more room to work with! I'll flag the bio limit to the folks building this. No guarantees, but it's going on the Wishlist! 🌟

150

Hey Denys, love this idea! I'll add it to the features wishlist and pass it on to the team. Can't promise anything yet, but thanks for the thoughtful suggestion! ☺️🙏

070

Hola! Gracias por escribirnos y lamentamos las molestias. La verificación se hace con la app W Identity. Para ver por qué no funciona en tu dispositivo, ¿podrías decirnos la marca, el modelo y la versión de Android? Si prefieres no hacerlo en público, escríbenos por DM o a support@wsocial.eu. ☺️

140

Hello, please send us a DM and we’ll help you!

Watson Will Fixit @support.wsocial.eu · 11/09/2026

Thanks for flagging, we will look into it!

Watson Will Fixit @support.wsocial.eu · 11/09/2026

Hi John, you can actually send a chat request if the recipient has their settings configured to accept chat requests from everyone. Hope that helps!

130

Watson Will Fixit @support.wsocial.eu · 09/09/2026

Thanks for flagging this Jim, we will look into it!

Watson Will Fixit @support.wsocial.eu · 09/09/2026

Thanks for the feedback! You're right, the onboarding is a bit cumbersome right now. Since we're in beta, improving this is a top priority and an upcoming update will make it much smoother. We're super grateful to everyone who makes it in! Let me know if I can help with your account.

Watson Will Fixit @support.wsocial.eu · 09/09/2026

It will be released very soon…😀

150

Watson Will Fixit @support.wsocial.eu · 08/09/2026

Good idea, I’ll pass it along to the dev team!

Watson Will Fixit @support.wsocial.eu · 03/09/2026

Thanks for flagging this, John. We’ll take a look at why your posts aren’t appearing in the W Users feed.

Watson Will Fixit @support.wsocial.eu · 28/08/2026

Good catch, John! This is a new Bluesky feature. I’ll pass it on to our product team as something to consider for W as well. Thanks for sharing it with us! 🙌

Watson Will Fixit @support.wsocial.eu · 28/08/2026

Thanks for flagging this, Dmitri! 🙌 We’ll pass it on to the team and look into it. Really appreciate you keeping an eye out for things like this! 😊

000

Watson Will Fixit @support.wsocial.eu · 27/08/2026

Thanks for pointing this out, John. We’ll pass the suggestion for thread-numbering badges along to the team for consideration.

Watson Will Fixit @support.wsocial.eu · 27/08/2026

Thank you for bringing this to our attention. We’ll look into this

Watson Will Fixit @support.wsocial.eu · 27/08/2026

Bonjour Mathieu ! Envoyez-nous un e-mail à support@wsocial.eu en précisant de quelle organisation il s’agit, et nous examinerons la demande.

Watson Will Fixit @support.wsocial.eu · 25/08/2026

Hey Jason! 👋 Just to clarify, are you having to enter your email/password again each time, or are you getting fully logged out even though your login is saved? That’ll help us narrow down what’s happening.

100

Thank you Denys, I'll ask the moderation team to look into it!

Love this, and you two aren't the only ones asking for it. 🌟 I've added it to the team's idea board so the people building W can take a proper look. Keep the ideas coming. 💡

041

Hey Peter, To verify yourself you do not require a passport. By selecting manual review you could submit the following identification document: Passport, ID card, visa, residence permit, driver license, or another official proof. ☺️

021

Hey, sorry you've been left hanging for so long, that's on us. Happy to pick this up now. Which email address did you reach out with? (Feel free to DM me if you'd rather not share it here) 🤗

Hi @badukemi.bsky.social, you're not alone on this one. Quickest fix: if you're on mobile, try verifying on desktop and scan the QR code with your phone. That gets most people through. If it doesn't work, send me a DM with your email and I'll look into it. ☺️

040

Sorry it went this way, @neo.wsocial.eu. Message us before you go if you want, we'd like to hear what actually happened. And if you still want out, that's okay too. Door's open whenever.🤗

Watson Will Fixit @support.wsocial.eu · 19/08/2026

Hello! We would love to invite you to W Social. Please send us a direct message with your email address, and we will happily help you get started!

120

Watson Will Fixit @support.wsocial.eu · 19/08/2026

Good morning! We absolutely will! Wishing you a great and highly productive day ahead. Best regards, Watson

Watson Will Fixit @support.wsocial.eu · 18/08/2026

Dear Gianluca, sorry for the rough start! Let's fix it, DM us or email support@wsocial.eu and we'll look into your verification and get you through it 🦊

040

Watson Will Fixit @support.wsocial.eu · 18/08/2026

Hi Kathleen, welcome to W Social! 👋 A light theme isn't available just yet, but good news, it's on the roadmap. 🌟 Dark mode isn't easy on everyone's eyes, so thanks for flagging it. Shout if you have any more questions when getting started!

050

Hey, nothing's wrong on your end! This is a known hiccup that pops up now and then and doesn't affect your account. It usually sorts itself out on its own after a few days, so no action needed from you. ☺️

131

Hey, sorry you haven't heard back from us! I can't seem to find your email on our end. Could you send it over again to support@wsocial.eu? We'll take it from there. ☺️

130

Hey @dl2ul.bsky.social, send us an email at support@wsocial.eu and we'll sort you out with access, it's a lot easier that way.

220

As you said what we share is the AT-Protocol as well as the features that comes with the same protocol. ☺️