iiinova — where your digital self keeps evolving

This is what I keep reminding myself! And yes, the promise of a discount on something I pray we won't have to do seems a bit of an insult, if I'm honest.

010

Roly Peck @rolypeck.bsky.social · 07/10/2026

May head down that route if we can't get him to budge.

110

Roly Peck @rolypeck.bsky.social · 07/10/2026

We have, and I will be contacting them.

130

Roly Peck @rolypeck.bsky.social · 07/10/2026

I have pointed out our backgrounds in my reply to him - and a little reminder as to why I don't use the phone to contact him (or anyone else!) I think he's trying to get away with not making a claim at all, and hoping that as we're english we won't query his claim that the insurance won't cover it

230

Roly Peck @rolypeck.bsky.social · 07/10/2026

We approached them first and they insisted it was down to his insurance to sort it. I may go back to then with his response and see if there is anything further we can do. I don't want to be a difficult customer, but we can't afford to absorb this when it shouldn't be us shouldering the cost of it.

120

Roly Peck @rolypeck.bsky.social · 07/10/2026

To be fair, he has offered a discount to the value of the repair if we ever have our roof done - but as that may not happen as we have no plans to replace it for at least 10-15 years, by which time he may well have retired anyway, it's not much of an offer for us now.

210

Roly Peck @rolypeck.bsky.social · 07/10/2026

What did you do to force the issue?

110

Roly Peck @rolypeck.bsky.social · 07/10/2026

that's our feeling. Hate this sort of thing though, as he is a really nice man and did a good job. He didn't make the lock, so it isn't his fault it failed, but it is his responsibility to put it right. But, if we do ever need our roof doing, he's the best in the area so don't want to piss him off!

120

Roly Peck @rolypeck.bsky.social · 07/10/2026

Right. Aidan worked in insurance for 40plus years and I did for about 4. Sounds fishy as hell to both of us!

030

Roly Peck @rolypeck.bsky.social · 07/10/2026

We had to pay someone else to fix it - that's the problem. It should be covered by his 10 year insurance (or that if whoever actually made the door).

120

Roly Peck @rolypeck.bsky.social · 07/10/2026

Gaaahhhh! M. Mouly claiming his insurance won't pay out as he didn't do the repairs on our door when the lock failed in the summer. It was August. He didn't even respond to my email about it. What else were we supposed to do, other than calm someone else out?! 🤬🤬🤬

670

Roly Peck @rolypeck.bsky.social · 06/10/2026

LeShuttle is definitely my preferred option, it's just the cost of everything at the moment. All a bit frustrating.

140

Roly Peck @rolypeck.bsky.social · 06/10/2026

What I looked at first, but was so much more than usual, hence considering ferry/shuttle. We're not going to go in Jan now, we'll see how things go later in the year.

000

Roly Peck @rolypeck.bsky.social · 06/10/2026

Poor Thanny and Thruppence. Cleo says je suis Thruppence aussi!

020

Roly Peck @rolypeck.bsky.social · 06/10/2026

Yes, been checking on there myself!

010

Roly Peck @rolypeck.bsky.social · 06/10/2026

Think we'll leave it until later in the year. We're due to get our downstairs shower room/loo done in January, and we just can't justify the cost of both in the same month.

110