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Rob Miller

@robmiller31.bsky.social
202 followers 128 following 29 posts

Senior Director @ Public Digital, but these views are just mine. Also at @robmiller31@mastodon.social and occasionally blogging at bytherye.com/about-me/. Have quit the Bad Place.

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Rob Miller @robmiller31.bsky.social · 02/10/2026
« Uncertainty is not going anywhere, and it rewards the leaders who can look at it clearly and still choose to act. Far from naive, realistic optimism is the smartest stance a leader can take. » Love this - spot on.
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Tom Loosemore @tomski.com · 04/08/2026
I've written a long blog post about AI Agents and the need for those running services to prepare - technically, operationally, commercially, strategically, legally and in terms of policy. AI Agents could be a properly huge deal. There. I wrote it. loosemore.com/2026/08/04/k...
loosemore.com
Know Your Agent: Why you should act now, to avoid playing catch-up later
Back in March, I was beaten by the bins. I’d spent a happy few evenings (and a great many tokens) trying to build a simple web app: share any UK address, find out which bins to put out, and w…
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Public Digital @publicdigital.bsky.social · 30/06/2026
We’re looking for a proactive and enthusiastic Marketing and Events Manager to join our Communications and Marketing team as a maternity cover. If you think you'd be a great fit, we'd love to hear from you. Applications close on July 6th. Apply now via the link: apply.workable.com/public-digit...
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Tom Loosemore @tomski.com · 25/06/2026
New @publicdigital.bsky.social book on creating the conditions for your org to use AI properly. public.digital/pd-book-crea...
public.digital
PD Book: The Intelligence Era Organisation
This book by Adam Maddison explores how senior leaders can get real results from AI investment, instead of treating it as a quick fix.
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Andrew Greenway @andrewgreenway.bsky.social · 08/06/2026
How does a small central programme become a national movement for public service reform? I've written about what next for Test, Learn and Grow - and what it will take to scale a way of working across every corner of the state. 👇 andrewgreenway.substack.com/p/from-metho...
andrewgreenway.substack.com
From method to movement
The second act of Test, Learn and Grow
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Dafydd Vaughan @daivaughan.uk · 14/05/2026
There's lots of important messaging in this new guidance from GDS / DSIT on AI, open code and vulnerability risk. In particular: "Private repositories can create a false sense of security" and "Openness can surface issues earlier" www.gov.uk/guidance/ai-...
gov.uk
AI, open code and vulnerability risk in the public sector
Guidance for safely publishing source code in the open, and reducing the risk of AI-accelerated vulnerability discovery.
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Mark O’Neill 🐻 @radiobeartime.com · 25/02/2026
The Met, never knowingly not bent.
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Public Digital @publicdigital.bsky.social · 18/02/2026
Available today - our latest book “Shaping Technology For Transformation”: We've written a practical guide on building technological adaptability and resilience for leaders ready to strengthen their organisation's foundations. Get your copy here: public.digital/pd-technolog...
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Public Digital @publicdigital.bsky.social · 24/11/2025
As well as our monthly round-up of internet era ways of working and technology news, Public Digital newsletter #101 explores examples of change and innovation in local government. Read it on LinkedIn www.linkedin.com/pulse/public...
linkedin.com
Public Digital #101 | Public Digital
On Thursday we’re hosting a session on finding opportunities for radical transformation in local public services.   As well as our monthly round-up of internet era ways of working and technology news,...
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Public Digital @publicdigital.bsky.social · 24/11/2025
This Thursday we're hosting a PD Sessions event on Finding Opportunities for Radical Transformation in Local Public Services. Book your place to attend in person or online ⬇️ public.digital/events/pd-se...
A promotional banner for our PD Sessions panel event featuring the host and panelists. It lists the following individuals and their organisations:

Host: Rob Miller, Senior Director, Public Digital

Hamida Ali, Head of Learning and Practice, Future Governance Forum

Lorna Rogers, Interim Director of Digital & Transformation, Liverpool City Region

Eddie Copeland, Director, London Office of Technology & Innovation

Vincent Van Beek, Omnichannel Project Manager, Mijnservices, Netherlands
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Public Digital @publicdigital.bsky.social · 21/11/2025
We're sponsoring the devolution and reorganisation zone at #LGPE2025 next week. Join PD Director Philippa Newis for her session: 'From blocker to enabler: the role that procurement must play in innovation and transformation of local public services'. localgovexpo.co.uk/devolution-r...
A promotional graphic for the Local Government Procurement Expo 2025 event.

The text reads: "Join our session at Local Government Procurement Expo 2025."

The session details, accompanied by a circular headshot of PD Director Philippa Newis are:

Title: "From blocker to enabler: the role that procurement must play in innovation and transformation of local public services."

Date: 25 November 2025.
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Tom Loosemore @tomski.com · 18/11/2025
Wonderful interview with @kwastell.bsky.social in @designweek.co.uk which nicely captures the pragmatism, messiness and sheer human graft required to create the organisational, conditions for customer centricity. www.designweek.co.uk/there-is-no-...
designweek.co.uk
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Mark O’Neill 🐻 @radiobeartime.com · 08/11/2025
Definitely fictional
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Public Digital @publicdigital.bsky.social · 30/10/2025
UK local government is at a pivotal moment. As PD Director Gavin Beckett writes, it’s time to start building dynamic service organisations to respond to the challenges of today. Our event on 27 November will explore how we can build a movement across the sector. public.digital/pd-insights/...
Abstract illustration of interconnected, colourful circles on a light blue background,
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Dafydd Vaughan @daivaughan.uk · 23/10/2025
At @publicdigital.bsky.social my colleague @robmiller31.bsky.social has a saying: “you can’t be safe, only safer” Being safer, and more resilient, means changing how leadership approaches technology delivery. Whether that’s for cyber security. Or tech failure. More here: public.digital/cyber
public.digital
A cyber approach which goes beyond defending existing technology — Public Digital
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Rob Miller @robmiller31.bsky.social · 23/10/2025
Excellent #pddatabites this evening. Loved the breadth of the AI focus - application at scale, ethics & people, rapid prototyping and amplifying auditors. Definitely recommend if you're into lively and varied chats from smart people doing interesting things with data. public.digital/data-bites-s...
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Public Digital @publicdigital.bsky.social · 21/10/2025
Join us for our next PD Sessions event on Find Opportunities for Radical Transformation in Local Public Services - taking place in person or online on 27 November. public.digital/events/pd-se...
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Rob Miller @robmiller31.bsky.social · 14/10/2025
This is a profoundly useful resource, and almost all of it's applicable to *any* org, not just councils Assume your cyber controls *won't* work, and make sure to check this out so you can be confident that you'll know what to do (And bravo to the LGA for making this open - it makes things better)
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Rob Miller @robmiller31.bsky.social · 01/10/2025
This is very good stuff, bravo @janethughes.bsky.social 👏
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Dafydd Vaughan @daivaughan.uk · 10/07/2025
Come join my team @publicdigital.bsky.social! We’re looking for technologists from all kinds of backgrounds to join us and use your hands-on experience to help leading institutions around the world adapt for the digital age. apply.workable.com/public-digit...
apply.workable.com
Tech Principal Consultant - Public Digital
Salary: £85,000 - £105,000 (depending on experience)Location: United Kingdom (Hybrid – with regular in-person client meetings. Some travel, including international travel, may be required depending on...
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Public Digital @publicdigital.bsky.social · 21/01/2025
We went to UKGovCamp 2025 and have a lot to share 🏢
public.digital
UKGovCamp in 2025public digitalpublic digital
Dive into #GovCamp2025 highlights: AI for good, leadership, policy insights, and a powerful session on overcoming the inner critic to unleash collaborative creativity.
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Public Digital @publicdigital.bsky.social · 21/01/2025
The UK Government has launched a new centre to drive digital transformation in public services. As our CEO @benterrett.bsky.social explains, this initiative reflects a commitment from the top levels of government to harness technology for improving lives across the country.
public.digital
News: A new centre of digital government for the UKpublic digitalpublic digital
Public Digital CEO Ben Terrett responds to the Government's new plan to harness technology and AI
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Rob Miller @robmiller31.bsky.social · 13/01/2025
"New tech + old state = same disappointment" > totally this - great post from @daivaughan.uk with lots of sensible and pragmatic advice on getting the most from AI (and any technology tbh). public.digital/pd-insights/...
public.digital
Gov.uk: Are we ready for an AI Revolutionpublic digitalpublic digital
Dai Vaughn blogs in response to Kier Starmer's announcement on investment in AI
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Rob Miller @robmiller31.bsky.social · 12/12/2024
The quiet radicalism of 'test and learn' sounds a lot less exciting than Big Projects Doing Massive Things With Mega Budgets. But if you want to make a real and enduring impact it has a lot going for it. A great explainer here from @daverog.bsky.social: public.digital/pd-insights/....
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Dafydd Vaughan @daivaughan.uk · 04/12/2024
My colleague @robmiller31.bsky.social has written this blog post about how organisations should be thinking about cyber security. There's no such thing as 'safe', only 'safer'. public.digital/pd-insights/...
public.digital
Safe or safer? How to think about cyber risk. — Public Digitalpublic digitalpublic digital
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Chief Digital Officer for London @ldncdo.bsky.social · 20/11/2024
🚲 One of my fave city innovations I must ramp is how Transport for London & GoogleMaps are working together to make #cycling safer. Because of this, today you can choose a safer, low-traffic route across the city. Here's how this amazing #collaboration happened... 🧵 1/6 tfl.gov.uk/info-for/med...
tfl.gov.uk
Transport for London and Google Maps collaborate to make cycling better for Londoners and people across the world
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Rob Miller @robmiller31.bsky.social · 19/11/2024
The human stories from @auschwitzmemorial.bsky.social are a stark reminder of why we must never forget. But the banal bureaucracy of this horror is chilling. 'Just another form to sign off', but what it actually meant was 394 lives... Profoundly uncomfortable reading & profoundly necessary reading.
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Dafydd Vaughan @daivaughan.uk · 18/11/2024
This article about Thames Water’s IT is obviously worrying and a disaster waiting to happen. But it’s also not surprising - so many of our public services are drowning in toxic legacy technology. www.theguardian.com/business/202...
theguardian.com
Thames Water’s IT ‘falling apart’ and is hit by cyber-attacks, sources claim
Exclusive: Company relies on obsolete tech and there are troubling security gaps, Guardian investigation suggests
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Rob Miller @robmiller31.bsky.social · 11/11/2024
Totally this. And also true of other areas of the public sector (local gov being a case in point). Far too much dependency and supplier capture to be healthy and green shoots remain sadly scarce.
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Rob Miller @robmiller31.bsky.social · 27/10/2024
Totally agree - permacrisis has led to too many orgs trying to grab simple ‘solutions’ to complex problems. Really looking forward to working together and helping orgs do the hard work to make things simple @gavinbeckett.bsky.social! 😊
Quote reading: "we need to help councils to collectively regain their confidence, ambition and the will to make the changes they need to procurement, technology and delivery practices that will support them in meeting their urgent and pressing challenges and create conditions where more suppliers are encouraged to help create a vibrant market, founded on principles of collaboration and putting citizens first."
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Rob Miller @robmiller31.bsky.social · 27/10/2024
A timely reminder that no amount of technology magic is going to be a miracle anything. And getting overexcited about the latest thing is very likely to compound problems, not avoid the hard graft that's actually needed to deliver better services.
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Rob Miller @robmiller31.bsky.social · 13/10/2024
Am proud that despite my total (and predictable) failure to resolve J's networking conundrum this afternoon, I have not yet resorted to swearing.
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Rob Miller @robmiller31.bsky.social · 08/09/2024
Ooh, just got home to find this on the doormat. Earlier than I'd expected! Looking forward to diving in @richardpope.org. 😊
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Rob Miller @robmiller31.bsky.social · 30/08/2024
Very much agree - good to see a local authority leader highlighting the need to stop accepting the status quo. And so spot on re: the risks that are ignored if don't try to shift the dial. Bravo! 👏
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