Abstract. This research explores administrative capacities to explain the variation in the public’s experience of administrative burdens. Through a qualita

In our digital society, artificial intelligence and machine learning algorithms are rapidly being included in the work of government. Different academic subfields, however, value the effect of these d...

This volume considers how local, national, and global crises with differing durations, sizes, and impacts challenge the public sector to respond. Within the public administration and policy discipline...