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Teresa Torres @producttalk.bsky.social · 11/06/2025

Watch the video or read the transcript: buff.ly/KbFaMDI ❓ Which of these skills do you think is the most challenging for product teams to develop? Share your thoughts in the comments below.

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Teresa Torres @producttalk.bsky.social · 11/06/2025

🤝 Cross-functional team collaboration Additional insights: 🎓 Teams need dedicated training and practice - reading a book isn't enough ⚖️ Leaders must balance supporting teams while letting them develop these skills 📊 Both qualitative and quantitative discovery skills are essential

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Teresa Torres @producttalk.bsky.social · 11/06/2025

Key skills pilot teams need to develop: 🎯 Understanding business context and how their work impacts revenue 👥 Conducting regular customer conversations to identify important problems 🔍 Evaluating if solutions actually solve customer problems ⚡ Running faster discovery cycles for quicker learning

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Teresa Torres @producttalk.bsky.social · 11/06/2025

"Change is exciting, but too much change can feel chaotic." 🎢 Learn how to set up pilot teams for success when adopting a product operating model. Product leaders Teresa Torres and Hope Gurion share insights from working with hundreds of teams going through this transformation.

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Teresa Torres @producttalk.bsky.social · 04/06/2025

❓ What's the biggest challenge you've faced when implementing new ways of working with your product teams? Share your thoughts in the comments below.

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Teresa Torres @producttalk.bsky.social · 04/06/2025

🎯 Ensure teams have real access to customers without major institutional barriers 📈 Focus on products in "explore" or "invest" lifecycle stages where teams can drive value Check out the article: buff.ly/lflj79A

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Teresa Torres @producttalk.bsky.social · 04/06/2025

👥 Look for teams with strong existing relationships and mutual respect 🌱 Select people with growth mindsets who are eager to learn new ways of working 💪 Choose teams with mature skills in their roles so they can focus on the new process

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Teresa Torres @producttalk.bsky.social · 04/06/2025

This article breaks down exactly how to select the right teams to maximize your chances of success. Key takeaways on choosing pilot teams: 🤝 Start with 2-4 teams depending on org size - enough to compare but not too many to support

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Teresa Torres @producttalk.bsky.social · 04/06/2025

"When you try to require change before people are ready, you're much more likely to encounter resistance." - Hope Gurion & Teresa Torres Want to set up successful pilot teams for your product operating model transformation?

A visual list titled "Criteria for Selecting Pilot Teams for the Product Operating Model," highlighting five factors: team relationships, willingness to learn, existing skills, access to customers, and product lifecycle stage.

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Teresa Torres @producttalk.bsky.social · 03/06/2025

🔄 Regular retrospectives should include "What surprised us?" and "How could we have learned that sooner?" 📊 Good metrics include: - Days since last customer interview - Days since last assumption test - Days since last abandoned idea - Progress toward product outcomes

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Doing Discovery Well: How to Measure and Guide Your Team | Product Talk

Have you heard? My new book Continuous Discovery Habits is now available. Get the product trio's guide to a structured and sustainable approach to continuous discovery. How do you know […]

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Teresa Torres @producttalk.bsky.social · 03/06/2025

Key takeaways: 🎯 Track absolute progress toward outcomes quarter over quarter, not percentage of goals ⏰ Measure cycle time between discovery activities instead of counting total activities 🗑️ Monitor how often you throw out ideas - it shows you're learning and considering options

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Doing Discovery Well: How to Measure and Guide Your Team | Product Talk

Have you heard? My new book Continuous Discovery Habits is now available. Get the product trio's guide to a structured and sustainable approach to continuous discovery. How do you know […]

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Teresa Torres @producttalk.bsky.social · 03/06/2025

"Good discovery drives outcomes. In a perfect world, a high-performing discovery team would hit their product outcomes quarter over quarter." 📈 Want to measure the success of your continuous discovery practice? This article breaks down practical ways to track and improve your discovery outcomes.

"A high-performing discovery team should hit their outcomes at a higher rate than a low-performing discovery team and that rate should grow over time as their discovery practice improves" by Teresa Torres.

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Teresa Torres @producttalk.bsky.social · 03/06/2025

💡 Focus on customer value Read the article: buff.ly/0nxrTZ9 ❓ Have you ever been in a situation where you had to challenge a leader's opinion? Share your thoughts in the comments below.

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The Highest Paid Person's Opinion

Every company makes decisions based on the highest paid person's opinion. It turns out it's just a hypothesis. Here's how to tame it.

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Teresa Torres @producttalk.bsky.social · 03/06/2025

💭 Executive opinions are just hypotheses that need testing 💪 Teams should feel empowered to question decisions 📊 Always validate ideas with customer feedback Smart ways to handle HIPPO situations: 🤝 Ask how success will be measured 📈 Request specific metrics 🧪 Propose small-scale testing

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The Highest Paid Person's Opinion

Every company makes decisions based on the highest paid person's opinion. It turns out it's just a hypothesis. Here's how to tame it.

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Teresa Torres @producttalk.bsky.social · 03/06/2025

Learn how Amazon's Fire Phone became a $170M lesson in why the "highest paid person's opinion" (HIPPO) should always be treated as a hypothesis, not a mandate. 🤔 Key takeaways from this product failure: 🎯 Past success doesn't guarantee future success

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The Highest Paid Person's Opinion

Every company makes decisions based on the highest paid person's opinion. It turns out it's just a hypothesis. Here's how to tame it.

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Teresa Torres @producttalk.bsky.social · 03/06/2025

Worthy Read: The Highest Paid Person's Opinion by Jeff Gothelf "Because Jeff wants it" - A cautionary tale of what happens when even the most successful leaders prioritize opinion over customer value. 📱

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Teresa Torres @producttalk.bsky.social · 03/06/2025

- Know when to use async vs. sync communication 🎨 Embrace digital collaboration: - Use tools like Miro or Mural for visual work - Enable real-time collaboration - Share whiteboard sessions via webcam 🔍 Make work visible: - Share progress regularly - Document decisions - Keep shared spaces updated

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Working Remotely? 5 Ways to Help Your Product Team Thrive | Product Talk

Have you heard? My new book Continuous Discovery Habits is now available. Get the product trio's guide to a structured and sustainable approach to continuous discovery. Product teams should be […]

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Teresa Torres @producttalk.bsky.social · 03/06/2025

🤝 Establish clear working norms: - Set expectations for work hours - Define video call etiquette - Create visibility around availability - Agree on meeting schedules 📱 Define communication guidelines: - Choose right tools for different needs - Set response time expectations

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Working Remotely? 5 Ways to Help Your Product Team Thrive | Product Talk

Have you heard? My new book Continuous Discovery Habits is now available. Get the product trio's guide to a structured and sustainable approach to continuous discovery. Product teams should be […]

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Teresa Torres @producttalk.bsky.social · 03/06/2025

"When we suddenly all work from home, our regular office norms disappear. That's why it's important to establish ground rules with our teams." 📱 Working remotely doesn't mean sacrificing collaboration. Here's how to maintain strong discovery practices while working from home:

"Showing your work helps you manage stakeholders throughout the discovery process. These same tactics will help you stay aligned with your team while you are working from home" by Teresa Torres.

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Teresa Torres @producttalk.bsky.social · 02/06/2025

Share your thoughts in the comments below.

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Teresa Torres @producttalk.bsky.social · 02/06/2025

The article includes helpful templates and real-world examples from companies like Tesla, Disney, and Nike to illustrate what great product visions look like. Read the article: buff.ly/AbHMfNH ❓ What's your company's product vision, and how does it inspire your work?

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Ask Women in Product: What does a great product vision look like?

Karmel Elshinnawi, Katerina Suchkova, and Hope Gurion share tips for crafting a compelling future for your product.

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Teresa Torres @producttalk.bsky.social · 02/06/2025

🔍 Start with understanding your users and their needs 💡 Make it ambitious yet achievable 🚫 Avoid buzzwords and jargon ✨ Focus on the "Why" not just the "How" 🗣️ Share it widely and use it consistently

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Ask Women in Product: What does a great product vision look like?

Karmel Elshinnawi, Katerina Suchkova, and Hope Gurion share tips for crafting a compelling future for your product.

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Teresa Torres @producttalk.bsky.social · 02/06/2025

🎯 Why product vision matters and what makes it effective 📝 How to craft a vision statement that resonates 🤝 The importance of involving your team in the vision-creation process 🧭 How to use your vision to guide decision-making ⚠️ Common pitfalls to avoid Key takeaways:

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Ask Women in Product: What does a great product vision look like?

Karmel Elshinnawi, Katerina Suchkova, and Hope Gurion share tips for crafting a compelling future for your product.

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Teresa Torres @producttalk.bsky.social · 02/06/2025

A great product vision is your North Star that keeps teams aligned, motivated, and focused on building solutions that matter. In this article, three product leaders share practical advice on crafting a compelling vision that inspires action 🌟 Here's what you'll learn:

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Ask Women in Product: What does a great product vision look like?

Karmel Elshinnawi, Katerina Suchkova, and Hope Gurion share tips for crafting a compelling future for your product.

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Teresa Torres @producttalk.bsky.social · 02/06/2025

Worthy Read: Ask Women in Product: What Does Great Product Vision Look Like? by Karmel Elshinnawi, Katerina Suchkova, and Hope Gurion "If you don't know where you're going, you'll end up somewhere else." - Yogi Berra

Two women sitting in a couch while discussing and looking at a laptop.

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Teresa Torres @producttalk.bsky.social · 01/06/2025

Share your thoughts in the comments below.

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Teresa Torres @producttalk.bsky.social · 01/06/2025

- The complementary roles of qualitative and quantitative research - How to select participants for maximum insight - When to know you've conducted enough interviews Read the article: buff.ly/SWNodrs ❓ When conducting customer interviews, what do you look for to ensure participant variety?

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Why You Are Probably Interviewing the Wrong People (And How to Fix It) | Product Talk

Have you heard? My new book Continuous Discovery Habits is now available. Get the product trio's guide to a structured and sustainable approach to continuous discovery. Last Wednesday I put […]

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Teresa Torres @producttalk.bsky.social · 01/06/2025

🔍 When selecting interview participants, focus on variety rather than getting a representative sample 👥 Include extreme users to uncover more experiences and potential insights 📈 You've interviewed enough when you have variety and start seeing repeated patterns Learn about:

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Why You Are Probably Interviewing the Wrong People (And How to Fix It) | Product Talk

Have you heard? My new book Continuous Discovery Habits is now available. Get the product trio's guide to a structured and sustainable approach to continuous discovery. Last Wednesday I put […]

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Teresa Torres @producttalk.bsky.social · 01/06/2025

This article breaks down the key differences between qualitative and quantitative research, and how to select interview participants effectively. Key takeaways: 🎯 Qualitative research is descriptive, while quantitative research is predictive

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Why You Are Probably Interviewing the Wrong People (And How to Fix It) | Product Talk

Have you heard? My new book Continuous Discovery Habits is now available. Get the product trio's guide to a structured and sustainable approach to continuous discovery. Last Wednesday I put […]

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Teresa Torres @producttalk.bsky.social · 01/06/2025

"We can’t possibly interview or observe everyone, but we can get a deep understanding and a rich description of the experiences of the people we do interview and observe." 📊 Want to better understand how to choose research participants for your customer interviews?

"When you select qualitative research participants, select for variation" by Teresa Torres.

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Teresa Torres @producttalk.bsky.social · 01/06/2025

⚡ SPINS' approach to setting wider goals for risky bets 🎯 CNBC's framework for balancing accountability with growth opportunities Read the article: buff.ly/TWXAWqz ❓ What accountability rituals have worked well for your product teams? Share your thoughts in the comments below.

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S1 Ep. 10: How Do You Create Accountability for Product Teams? — Fearless Product Leadership

Are you a product leader who believes in giving direction and focus to your teams through a meaningful goal-setting process but haven’t figured out the best model of accountability to outcomes for…

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Teresa Torres @producttalk.bsky.social · 01/06/2025

📊 Essential rituals for tracking and sharing results vs goals 🤝 Ways to handle missed goals constructively 💪 Tips for helping teams be accountable, not just holding them accountable Real examples include: 📑 Homebase's "Monday night data meeting" that draws in cross-functional teams

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S1 Ep. 10: How Do You Create Accountability for Product Teams? — Fearless Product Leadership

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Teresa Torres @producttalk.bsky.social · 01/06/2025

Learn how successful product leaders create effective accountability systems for their teams while encouraging innovation and risk-taking. 🚀 In this article, you'll discover: 🎯 How to set meaningful, measurable goals that align with team and customer needs

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S1 Ep. 10: How Do You Create Accountability for Product Teams? — Fearless Product Leadership

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Teresa Torres @producttalk.bsky.social · 01/06/2025

Worthy Read: How Do You Create Accountability for Product Teams? by Hope Gurion "People who commit their goal to someone have a 65% probability of achieving it. With accountability appointments, that success rate increases to 95%" 📈

A poll asking, "What is the most effective way for product leaders to achieve accountability for outcomes in product teams?" with choices: "Show results vs goal", "Compensation change", "Celebrating successes", and "Increase responsibility"

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Teresa Torres @producttalk.bsky.social · 01/06/2025

Share your thoughts in the comments below.

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Teresa Torres @producttalk.bsky.social · 01/06/2025

📊 Evolve your outcome from directional to measurable over time 🎨 Map the opportunity space through customer interviews 🚀 Test assumptions early and often Read the article: buff.ly/NiJAWbo ❓ What communities or spaces do you use to connect with potential customers?

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How Continuous Discovery Works (and Doesn’t) in Early-Stage Startups | Product Talk

Have you heard? My new book Continuous Discovery Habits is now available. Get the product trio's guide to a structured and sustainable approach to continuous discovery. “I get that the […]

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Teresa Torres @producttalk.bsky.social · 01/06/2025

🧪 Use assumption testing to evaluate solution ideas 🤝 Find customers by going where they already hang out 💰 Use paid advertising to bring potential customers to you Best practices for early-stage startups: 🔍 Focus on understanding customer needs before building

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How Continuous Discovery Works (and Doesn’t) in Early-Stage Startups | Product Talk

Have you heard? My new book Continuous Discovery Habits is now available. Get the product trio's guide to a structured and sustainable approach to continuous discovery. “I get that the […]

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Teresa Torres @producttalk.bsky.social · 01/06/2025

This article breaks down the process using a fictional podcast startup story and provides practical guidance for founders and product teams. Key takeaways: 🎯 Start with a directional outcome, even without a product 🗣️ Interview potential customers to map the opportunity space

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How Continuous Discovery Works (and Doesn’t) in Early-Stage Startups | Product Talk

Have you heard? My new book Continuous Discovery Habits is now available. Get the product trio's guide to a structured and sustainable approach to continuous discovery. “I get that the […]

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Teresa Torres @producttalk.bsky.social · 01/06/2025

"It's rare for a startup founder to start with a customer segment and a value proposition. Instead, most founders start with an idea." 💡 Wondering how continuous discovery works in early-stage startups?

"If you don't have a product or many customers yet, I recommend two approaches to discovery: Go to where your potential customers already hang out and pay to bring your customers to you" by Teresa Torres.

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Teresa Torres @producttalk.bsky.social · 31/05/2025

❓ Have you ever had to convince someone to test assumptions before launching a product? Share your thoughts in the comments below.

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Teresa Torres @producttalk.bsky.social · 31/05/2025

📊 Real data helps transform theoretical discussions into evidence-based decisions The article shares a practical story about Suresh, who needed to convince his CEO about the importance of customer discovery before launching in the U.S. healthcare market. Read the article: buff.ly/RdqujoV

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Steve Blank You Don’t Need Permission

I was pleasantly surprised to hear from Suresh, an ex-student I’ve known for a long time. A U.S. citizen he was now the head of sales and marketing for a company in London selling medical devices t…

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Teresa Torres @producttalk.bsky.social · 31/05/2025

Key takeaways from this article: 🎯 Customer Discovery is about gathering real evidence, not just explaining the method 🗣️ You don't need permission to talk to customers and test hypotheses 🌐 Use tools like Zoom to quickly connect with potential customers

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Steve Blank You Don’t Need Permission

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Teresa Torres @producttalk.bsky.social · 31/05/2025

Worthy Read: You Don’t Need Permission by Steve Blank "Having real data turns conversations from faith-based to evidence-based." 💡 Learn how a medical device company's head of sales navigated the challenge of entering the U.S. market and why customer discovery matters more than methodology. 🏥

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Teresa Torres @producttalk.bsky.social · 31/05/2025

📞 Include phone dial-in as backup ✅ Just get started if you have the autonomy Read the article: buff.ly/ohRaK4s ❓ What tools are you currently using to recruit participants for user interviews? Share your thoughts in the comments below.

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Product in Practice: Automating Customer Interview Recruiting at Zonar Systems | Product Talk

Have you heard? My new book Continuous Discovery Habits is now available. Get the product trio's guide to a structured and sustainable approach to continuous discovery. Not having enough time […]

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Teresa Torres @producttalk.bsky.social · 31/05/2025

💡 Booked 20+ user interviews with zero manual recruitment 🤝 Successfully shared interviews across teams ⚡️ Started uncovering new user insights immediately Tips for success: 🎯 Book twice as many interviews (50% are no-shows) 📊 Consider your user base size when targeting

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Product in Practice: Automating Customer Interview Recruiting at Zonar Systems | Product Talk

Have you heard? My new book Continuous Discovery Habits is now available. Get the product trio's guide to a structured and sustainable approach to continuous discovery. Not having enough time […]

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Teresa Torres @producttalk.bsky.social · 31/05/2025

Learn how Dan Clem from Zonar Systems automated user interview recruitment in just one hour and started interviewing 1-5 users weekly! 🎯 Key takeaways: 🔄 Set up automated recruiting using Pendo pop-ups and Microsoft Bookings 👥 Got a dozen interview sign-ups overnight

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Product in Practice: Automating Customer Interview Recruiting at Zonar Systems | Product Talk

Have you heard? My new book Continuous Discovery Habits is now available. Get the product trio's guide to a structured and sustainable approach to continuous discovery. Not having enough time […]

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Teresa Torres @producttalk.bsky.social · 31/05/2025

"The hardest part about continuous interviews is finding people to talk to. In order to make continuous interviewing sustainable, we need to automate the recruiting process."

"I’ve learned just how easy it is to start speaking with users weekly. We already had all the tools we needed to build an in-app recruitment flow, we just needed to link them together" by Dan C.

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