Sign in

Preseem

@preseem.com
30 followers 57 following 75 posts

Proactive Growth, Customer Support, and Network Operations for Regional ISPs. www.preseem.com

PostsRepliesMedia
Preseem @preseem.com · 20/04/2026
A single "slow internet" ticket that turns into a truck roll + follow-up visit + NOC escalation can cost more than a month of that subscriber's revenue. 25% of truck rolls are avoidable entirely. Here's what the best #ISP support teams do differently: preseem.com/2026/04/how-...
000
Preseem @preseem.com · 16/04/2026
Reactive support is a losing game for rural #ISPs. With #Preseem, Wood River Internet can now call customers about issues before those subscribers even notice. Find out how: preseem.com/success-stor...
000
Preseem @preseem.com · 15/04/2026
🎤 Happening TODAY at #ConnectedAmerica2026: Preseem CEO Dan Siemon is on the panel, "Choosing the Right Technology Approach for Addressing Rural Connectivity Gaps," at 2:15 p.m. Come by Booth 217 to meet Dan and Preseem COO Gerrit Nagelhout, and let's chat about the issues your ISP is navigating.
000
Preseem @preseem.com · 14/04/2026
ISP operators: is AI changing how your team works day-to-day? We're asking that exact question, with 200+ ISP leaders, at the inaugural Proactive ISP Virtual Summit, May 5–6. Grab your free seat! 👉 proactiveispsummit.com?utm_campaign... #ProactiveISPSummit #AI #Broadband
proactiveispsummit.com
Proactive ISP Virtual Summit | Powered by Preseem
Register for the first-ever Proactive ISP Virtual Summit, running May 5-6, 2026 from 11 a.m. to 2 p.m. Eastern., and powered by Preseem.
000
Preseem @preseem.com · 13/04/2026
That truck roll for a "slow internet" complaint? There's a good chance the problem was the subscriber's router, not your network. The same diagnostics that catch this can also surface a pre-qualified upsell list. Lower costs + higher ARPU from the same data. Learn more: preseem.com/2026/04/turn...
000
Preseem @preseem.com · 10/04/2026
A rural ISP serving 2,000+ subscribers across 120+ communities uses Preseem to spot latency issues, and call customers before they even notice. 📞 "He was super-impressed because he hadn’t even called in." Check out this great example of proactive NetOps done right. preseem.com/success-stor...
Photograph of a Wood River Internet van.
000
Preseem @preseem.com · 09/04/2026
For every customer who calls about a network issue, there are others who just quietly switch providers. Find issues before your customers do: preseem.com/2026/03/redu... #Preseem #ReduceChurn #NetworkOperations
000
Preseem @preseem.com · 02/04/2026
Mascon ISP went from a 70% abandoned call rate & 20-min avg call times → sub-15% abandonment & single-digit minutes, just by consolidating 7 tools into one platform. The kicker: they now call subscribers before problems become outages. Great ISP ops story 👇 preseem.com/success-stor...
A promotional image for Preseem's success story about internet provider Mascon, describing how the ISP cut support call times and wait times by 50% by using the platform.
010
Preseem @preseem.com · 01/04/2026
Preseem is hosting the inaugural Proactive ISP Summit — May 5–6, 2026. Theme: AI in Action 🤖📡 Two days of practical, honest conversations about how AI is reshaping broadband operations. 15+ speakers. 10+ sessions. Completely free. Register free 👉 proactiveispsummit.com?utm_campaign...
000
Preseem @preseem.com · 12/01/2026
200,000+ customers. One platform. 🌐 Discover how Herotel uses #Preseem to unify their fiber and fixed wireless network operations, slash troubleshooting time, and move to a proactive support model. Full case study here: preseem.com/success-stor...
000
Preseem @preseem.com · 05/01/2026
Call it the Floodlight Effect 🔦 See your network in high resolution with #Preseem and find out exactly where the bottlenecks are hiding. Read why streamlined operations are essential for regional #ISPs in 2026: preseem.com/2025/12/why-...
000
Preseem @preseem.com · 23/09/2025
Tired of high call volumes and long troubleshooting sessions? Preseem helps your customer support team quickly identify the root cause of network issues, reducing training costs and improving customer satisfaction💡Give your team the tools they need to succeed! preseem.com/2024/07/netw...
000
Preseem @preseem.com · 04/09/2025
☑️ Stay in the know and catch up on all the latest #BEAD program updates, major #broadband industry reports, and evolving regulatory changes with our #FixedWireless and #Fiber monthly roundup for August: preseem.com/2025/09/fixe...
000
Preseem @preseem.com · 03/09/2025
Tired of reactive solutions? 😩 Preseem helps #ISPs switch to a proactive, data-driven strategy for growth. Understand your network, identify new customer opportunities, and reduce churn before it starts. Learn how to grow smarter: preseem.com/growth/
000
Preseem @preseem.com · 20/08/2025
Have you heard? Preseem's RF Score now supports #Tarana equipment, giving #ISPs instant visibility into signal quality issues before subscribers even notice 👀 One metric across all vendors means network teams can focus on solutions, not systems 😎 Get all the details: preseem.com/2025/08/intr...
010
Preseem @preseem.com · 13/08/2025
Is network congestion slowing your #ISP down? The latest Preseem blog dives into the top 4 business problems faced by #Fixed Wireless & #Fiber ISPs, including network capacity management and poor individual connection quality. Learn more: preseem.com/2025/08/top-... #NetworkManagement
000
Preseem @preseem.com · 10/07/2025
Did you know 85% of #Starlink customers live in rural areas? That means most #WISPs have likely lost customers to them recently. Find out ways to stop the churn, including emphasizing your local roots, price advantage, and hands-on support 👉 preseem.com/2025/03/stop...
010
Preseem @preseem.com · 27/06/2025
We've analyzed conversations with our customers and prospects to come up with a list of the 3 Most Common Network Problems for #FixedWireless ISPs 🔎 Find out what they are in our latest blog: preseem.com/2025/06/thre... #FWA #WISP
000
Preseem @preseem.com · 24/06/2025
What's the correlation between the number of connected clients and RF utilization on #Tarana APs? 🤔 Check out what we found when we dug into #Preseem customer data: preseem.com/2024/11/tara...
000
Preseem @preseem.com · 10/06/2025
📢 #ISP subscribers want more than just "faster speeds." Find out what they really care about, and what your ISP can do to attract AND retain more customers: preseem.com/2025/04/beyo... # ISPs #WISPs #RuralBroadband
000
Preseem @preseem.com · 05/06/2025
What are the four essential techniques for analyzing #FixedWireless and #Fiber network data to deliver real business value, drive growth, and improve operations and efficiency? Find out here 👉 preseem.com/2024/11/anal... #NetworkManagement #ISPs
000
Preseem @preseem.com · 04/06/2025
#FiberConnect2025 was fire🔥Thanks to all the #fiber operators who stopped by our booth, and thanks to the FBA for another great show (and some spicy wings)! 🤙 Take a #Preseem product (de)tour to see how we're helping fiber #ISPs add some sauce to their network ops :) preseem.com/tours-networ...
000
Preseem @preseem.com · 23/05/2025
✈️ The #Preseem Team is heading to #FiberConnect2025 in Nashville June 1-4! Head to booth 684 to hear how we're helping #fiber #ISPs improve efficiency, save on training and support, and increase deployment agility. Read our conference preview: preseem.com/2025/05/fibe... See you in the Music City! 🎵
000
Preseem @preseem.com · 21/05/2025
Learn how #Preseem helped a California #WISP upgrade 50% of their subscribers to new packages, significantly reduce churn, optimize network performance, and reduce support volume to "two or three calls a day." Read the Fastco success story 👉 preseem.com/success-stor... #RuralBroadband #FixedWireless
000
Preseem @preseem.com · 20/05/2025
Diagnosing the cause of slow-internet issues can be frustrating for #ISP customer support reps, especially when there’s an unhappy subscriber on the line. Find out how to solve those issues quickly and efficiently in #Preseem by watching our recent webinar 💡▶️ preseem.com/webinars/sol...
000
Preseem @preseem.com · 13/05/2025
Want to learn how to proactively identify RF and Access Point issues, reduce support calls, and find upsell opportunities? Join our webinar tomorrow at 2 p.m. Eastern for all the answers! 💡 Register here: preseem.wistia.com/live/events/...
010
Preseem @preseem.com · 09/05/2025
Find out what's happening at #FiberConnect2025 with our preview blog on the sessions and events you won't want to miss. If you'll be in Nashville for the conference, visit the Preseem Team at booth 684! preseem.com/2025/05/fibe... #FiberBroadband #RuralBroadband #BroadbandForAll
000
Preseem @preseem.com · 06/05/2025
What do subscribers really want? Hint: It's no longer just "faster speeds." Find out what factors are influencing consumers today, and what your regional #ISP can do to attract and retain more customers: preseem.com/2025/04/beyo... #WISPs #RuralBroadband
000
Preseem @preseem.com · 05/05/2025
We analyzed #Tarana G1 link rate success from the tens of thousands of devices we monitor across our customer base. Find out how they did, what causes plan speeds to exceed link rates, and more in our latest study 👉 preseem.com/2025/02/from... #NetworkManagement #WISPNetworking
000
Preseem @preseem.com · 02/05/2025
"Stop chasing rabbits. Start solving problems." Find out how Idaho #ISP AirBridge Broadband uses Preseem to save thousands of dollars on hardware, reduce truck rolls by 20%, and lower subscriber churn risk: preseem.com/success-stor... #RuralBroadband #NetworkManagement #WISP
010
Preseem @preseem.com · 29/04/2025
Has your #WISP been losing subscribers to #Starlink? Find out our top 5 remedies to stop the bleeding: preseem.com/2025/03/stop... #RuralBroadband #NetworkManagement #WISPs #FixedWireless
000
Preseem @preseem.com · 24/04/2025
"Game-changing." "Staggering." "Head and shoulders above everything else." These are just a few ways our customers have described #Preseem (we're blushing 😊). Check out the 10 most popular reasons why they chose us here: preseem.com/2024/09/10-r...
010
Preseem @preseem.com · 23/04/2025
With demand for wireless data ever-increasing, network quality and customer service have become more important than speed for #ISPs hoping to attract and retain subscribers. Find out why in our latest blog: preseem.com/2025/04/beyo... #NetworkManagement #RuralBroadband
000
Preseem @preseem.com · 17/04/2025
Learn how a California #WISP with 5K subscribers has used #Preseem to significantly reduce churn and support calls, upgrade 50% of their customers to new service packages, and optimize network performance: preseem.com/success-stor... #NetworkManagement
010
Preseem @preseem.com · 16/04/2025
Preseem's pre-built integration with Tarana’s advanced #FixedWireless equipment provides #ISPs with unified visibility into detailed subscriber and traffic-based metrics, giving you more insight and control over your network's performance! Learn more: preseem.com/integrations...
010
Preseem @preseem.com · 11/04/2025
Discover 4 essential techniques for analyzing #FixedWireless and #Fiber network data that will: Deliver Real Business Value 📈 Drive Growth 🌱 and Improve Operations and Efficiency 💪 Check 'em out 👉 preseem.com/2024/11/anal...
010
Preseem @preseem.com · 08/04/2025
Learn how Preseem's proactive platform eases network troubleshooting issues for regional #ISPs 😎 Proactively find and fix issues, reduce support calls, and drive growth 🚀 preseem.com/2024/07/netw... #FixedWireless #Fiber #RuralBroadband #NetworkManagement
010
Preseem @preseem.com · 04/04/2025
Stop losing customers to #Starlink 🛑 Read our take on how regional #ISPs can reduce churn, improve customer satisfaction, and grow your business despite increasing competition: preseem.com/2025/03/stop... #WISP #RuralBroadband
010
Preseem @preseem.com · 03/04/2025
🆕 Download our new eBook for unique insights into #Tarana G1 performance using real-world data and examples from the tens of thousands of devices we monitor for #FixedWireless operators using Preseem 👀 Get your free copy: preseem.com/get-the-most...
000
Preseem @preseem.com · 01/04/2025
Discover the latest benchmarks and trends shaping the future of #ISPs in our joint webinar with Telecompetitor on Wednesday, April 16 at 3 p.m. Eastern 📊 Don't miss this exclusive session revealing key findings from our 2025 ISP Network Report. Sign up now! us06web.zoom.us/webinar/regi...
030
Preseem @preseem.com · 26/03/2025
Welcome to Day 3 of #WISPAMERICA! Visit the #Preseem team at booth 429 - you can also find our experts at the sessions below 👇 Read our conference guide for all the deets: preseem.com/2025/03/wisp... #WISPAMERICA2025
000
Preseem @preseem.com · 25/03/2025
Good morning on Day 2 of #WISPAMERICA! ☀️ Find the Preseem Team at the sessions below or visit us at booth 429 during Exhibit Hall hours. Check out our event guide for all the info on what to expect in OKC today: preseem.com/2025/03/wisp... #WISPAMERICA2025
000
Preseem @preseem.com · 20/03/2025
⌚There's still time to register for our free Networking Event at #WISPAMERICA! Join us on Monday, March 24th from 3 to 5 p.m. to catch up with your peers and enjoy a free drink (or two) on us 🍻 Save your spot: preseem.com/wispamerica-... #WISPAMERICA2025
000
Preseem @preseem.com · 19/03/2025
If you're going to #WISPAMERICA next week, drop by booth 429 to chat with this friendly crew about how the #Preseem platform goes beyond QoE to drive better network performance, higher customer satisfaction, and lower overhead costs. Check out our conference preview here! preseem.com/2025/03/wisp...
010
Preseem @preseem.com · 18/03/2025
Download our free eBook on Capacity Planning and the RF Environment as we shine a light on the "dark arts" of #FixedWireless network management 🧙 Get your free copy to learn from the experience and expertise of our networking wizards: preseem.com/ebook/?utm_s...
000
Preseem @preseem.com · 17/03/2025
Only 1 week until #WISPAMERICA! 🚨 Kickstart your conference experience at Preseem's annual Networking Event, Monday March 24th from 3-5 p.m. Catch up with your peers at this free, casual gathering and enjoy a drink on us at our open bar 🍸 Sign up here: preseem.com/wispamerica-... #WISPAMERICA2025
010
Preseem @preseem.com · 14/03/2025
85% of #Starlink customers live in rural areas, meaning most #WISPs have likely lost customers to them in the past few years. Our latest blog suggests ways to stem this churn, including emphasizing your ISP's local connections, hands-on support, and more. Take a look: preseem.com/2025/03/stop...
021
Preseem @preseem.com · 11/03/2025
Read our annual #WISPAMERICA conference preview to learn where to find Preseem (spoiler alert: it's booth 429), and get the lowdown on all the sessions and events you won't want to miss in OKC: preseem.com/2025/03/wisp... #WISPAMERICA2025
000
Preseem @preseem.com · 10/03/2025
"Stop chasing rabbits. Start solving problems." Find out how Idaho ISP AirBridge Broadband uses Preseem to save $1000s on hardware, slash service calls and truck rolls by an estimated 20%, and reduce churn risk by delighting their customers: preseem.com/success-stor... #RuralBroadband
000
Preseem @preseem.com · 07/03/2025
Going to #WISPAMERICA? Then you're invited to our annual #Preseem Networking Event on Monday, March 24th from 3 to 5 p.m.! Chat with our friendly team, catch up with your industry colleagues, and enjoy a pre-dinner beverage at our open bar 🍻 Register: preseem.com/wispamerica-... #WISPAMERICA2025
000