If you think YAGNI is about saving effort, cheap generation should retire it. It doesn't. Here's why.

New research from Atlassian's Teamwork Lab finds that workers who disclose using AI are judged as 10x lazier than peers doing identical work, unless their company has built a culture that celebrates i...

This post is about the people who built the fiefdoms now looking to AI to save them from the fiefdoms, and why that will only work if we are honest about what those fiefdoms were built to avoid in the...

What a walled city in Hong Kong can teach us about the future of AI development. And why vibe coding might be a regression to the 1990s…

Language has always evolved. But this time, it’s being rewired faster than most of us can keep up with.

A year ago I wrote about how AI would shift the bottlenecks in product development from the middle of the cycle — writing code — to the end, where we help customers understand what we built, try it, a...

The app that taught us to directly follow our favorite creators.

Making-feel, result-feel: Two kinds of design work, two kinds of tired

Instead of understanding clickbait, writers often avoid anything associated with the practice, to the detriment of their writing.

The T-shaped UX professional is giving way to the polymath architect What happens to UX specialists with narrow skills when AI collapses the distance between idea and execution, and depth alone no …

How the Alignment Tax

Organisations need to take their share of responsibility, too.

A new OpenAI research paper shows how AI agents are transforming work, enabling longer, more complex tasks and expanding productivity across roles.

Growth continues to slow despite promises to the contrary

How icon design reveals a perspective on accessibility

Why bad UX is often a business decision, not a design failure.

Practical ways you can use it for speeding up discovery, making analytics self-serve, building better in-product search capabilities and more.

AI can assist your UX research analysis — but shouldn't lead it. Discover four responsible ways to use AI as a thought partner while keeping critical thinking and interpretation in your hands.

Community banks have the data that fintechs wish they had. They're still losing ground to them.

I see too many teams treat product discovery as a process of validating ideas they already have. But discovery has two distinct modes: exploring and exploiting—and the best product teams do both. In ...

When taste is weak, organizations don’t fail in strategy. They fail in decisions.

Pulling the andon cord doesn't stop the line every time, and segmented buffers keep the whole factory running. Here's what it really asks of workers.

We’re living through the first great AI revolution humanity has ever faced, and honestly? I press my hand to my forehead about once a day…

Designers' top struggles aren't about design skills. They're about alignment, influence, and navigating complexity — the work no one taught them to do.

What direct indexing reveals about state, scalability, and long-term product design Most product managers have worked with capabilities that appear straightforward at first but reveal deeper complexit...

Harder than you think. And higher stakes than most people building them realise.

An introduction for designers

TL;DR  LLM evals, automated judges that assess relevance, coherence, and quality at scale, are a powerful new tool. Paired with online experiments, they raise the hit rate of what we test and create a...

Coding with LLMs (Claude Code, OpenAI Codex) is often presented as the ‘killer app’ for Generative AI. But looking at data, it seems the one piece of the puzzle missing is actual cost. …

How imprecise UI animations erode trust in product

Learn how to diagnose and fix AI product failures in the first 90 days before you scale. Covers bypass rates, RAG retrieval issues, silent failure taxonomy, and the TRUST Framework for production AI s...

What happens when technology starts reshaping the minds using it? Meet the new class of cognitive biases AI is creating.

A guide for product leaders on closing the executive AI knowledge gap, covering AI adoption strategy, organizational capability, and how to turn top-down mandates into structured experiments.

Employment no longer ends. It expires.

Stop saying Jevons Paradox to get to simplistic, reassuring answers

Challenges of designing pain management tech for kids

Denver renters are celebrating falling housing costs. But sometimes cheaper housing is a sign of economic decline. How can you tell the difference?

Some of the most promising drugs are bottlenecked by a "boring" but incredibly important problem

YouTube video by Veritasium

"AI design" is one label but has forked into four different types of work.

How AI has changed the way I prototype, plan, and ship; and what I'm doing to keep my hands dirty.

Every Product Team Knows the Cost of Building. Almost None Know the Cost of Getting It Wrong.

YouTube video by The Atlantic

YouTube video by Disambiguation Podcast

Design almost never benefits from straight lines. Some ideas only show up when you take the long way around, when you don’t quite know what you’re looking for yet. When there’s room for detours, dead ...

Write-first design prevents falling in love with the wrong thing by prioritizing reasoning over implementation.

How do we decide between different data display patterns? Choosing the right one heavily depends on user tasks and data density.