iiinova — where your digital self keeps evolving

Mark Topps @marktopps.bsky.social · 10/09/2026

Policies are meant to protect care teams. So why do so many people dread them, ignore them, or end up asking “that one person who knows everything” instead? 🤔 Listen to the full podcast episode here 👉 www.podbean.com/ei/pb-b8a8j-...

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Mark Topps @marktopps.bsky.social · 27/08/2026

and just like that, it’s back to football..⚽️ Back to the edge of a pitch, watching from the sidelines, shouting encouragement and pretending I understand the game 😂 I did also notice the suns conveniently disappeared! ☁️ Here we go again, another season… ⚽️

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Mark Topps @marktopps.bsky.social · 25/08/2026

The Big Employment Law Shakeup: What Social Care Providers Need to Do A structured wave of employment law reform is reshaping social care compliance From evidence gaps to AI-drafted grievances, there's a whole heap of things providers need to get ahead www.health-connect.com/blogs/the-bi...

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Mark Topps @marktopps.bsky.social · 31/07/2026

Could this finally be social care's moment?... nine days into the job, and @andyburnham.bsky.social made his priority unmistakably clear... he is going to fix social care There is a lot noise so I thought I would try to break this down Read the article here: www.linkedin.com/pulse/andy-b...

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Mark Topps @marktopps.bsky.social · 24/07/2026

Don’t believe me? Just watch 🎤✨ #TheRomanticTour 🙌

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Mark Topps @marktopps.bsky.social · 14/07/2026

The Covid Inquiry has found that the government wasted nearly two thirds of what it spent on PPE during the pandemic on "substandard equipment". £10 billion wasted on PPE I can truly believe! Yet we ran out of shrouds for the lives lost wrapping people in blankets and old gowns

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Mark Topps @marktopps.bsky.social · 02/03/2026

🚨 @skillsforcare.bsky.social have released their new Report on Pay in Adult Social Care Read the full report here: www.skillsforcare.org.uk/Adult-Social-Care-Workforce-Data/workforceintelligence/resources/Reports/Topics/Pay-in-the-adult-social-care-sector-in-England-as-at-December-2025.pdf

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Mark Topps @marktopps.bsky.social · 13/12/2025

Time for Shrek the Musical 💚

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Mark Topps @marktopps.bsky.social · 29/11/2025

Just living my football dadlife with the youngest at Wembley ⚽️ I guess it beats standing in the rain on the sideline (that’ll be tomorrow!) Come on England!.. 🏴󠁧󠁢󠁥󠁮󠁧󠁿

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Mark Topps @marktopps.bsky.social · 28/11/2025

A wonderful couple of days at the Caring Times #CareManagementShow

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Mark Topps @marktopps.bsky.social · 18/11/2025

DPD are offering £2,000 after their delivery bot disappeared mid-trial. Makes you wonder - are we ready for this tech? Does it help us progress or cut jobs and create more problems? Good thing or bad thing?

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Mark Topps @marktopps.bsky.social · 14/10/2025

We live discussing Common CQC Inspection Mistakes and How to Fix Them Watch live using this link 👉 www.youtube.com/live/QpRoPS9...

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Mark Topps @marktopps.bsky.social · 17/09/2025

Ready for a night of big vocals, bigger emotions and a few laughs – Lewis Capaldi! 🎶”

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Mark Topps @marktopps.bsky.social · 06/09/2025

Ready to watch Tom Grennan tonight with the girls 🎶

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Mark Topps @marktopps.bsky.social · 04/09/2025

It’s not just about being clean and fed it’s about being seen. When staff take the time to ask how I’m feeling or remember how I have my coffee, that’s when I feel respected” – Margaret, 84 This blog looks at how we elevate dignity through feedback/audits Read here invictiq.com/elevating-di...

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Mark Topps @marktopps.bsky.social · 22/08/2025

Ziplining into the bank holiday weekend!..

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Mark Topps @marktopps.bsky.social · 21/08/2025

𝐘𝐨𝐮 𝐚𝐮𝐝𝐢𝐭 𝐞𝐯𝐞𝐫𝐲𝐭𝐡𝐢𝐧𝐠, 𝐛𝐮𝐭 𝐚𝐫𝐞 𝐲𝐨𝐮 𝐚𝐮𝐝𝐢𝐭𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐨𝐰𝐧 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭? In this blog I explore why us leaders should be prioritising our own professional growth & how in turn this will enhance our leadership, improve performance & ensure compliance Read the full blog here: invictiq.com/auditing-you...

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Mark Topps @marktopps.bsky.social · 20/08/2025

Our first escape room as a family and we managed to escape the room with 50 seconds to go!. Crazy Cat Lady ain’t got nothing on us!..

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Mark Topps @marktopps.bsky.social · 18/08/2025

Had a brilliant (but very cold) day at St Andrews Lake Aqua Park with the youngest!..

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Mark Topps @marktopps.bsky.social · 13/08/2025

"D, my mission is clear. Would you look at that girl? She is so adorably clueless. We have got to adopt her." Family time in London tonight ❤️

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Mark Topps @marktopps.bsky.social · 09/08/2025

Time with the girls watching How to Train your Dragon ❤️ @cineworld.bsky.social

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Mark Topps @marktopps.bsky.social · 01/08/2025

We all know the famous saying in social care ‘if it’s not documented, it didn’t happen’ and this has underpinned a golden thread for generations of care workers to ensure robust record keeping. Check out the full blog here: invictiq.com/documentatio...

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Mark Topps @marktopps.bsky.social · 28/07/2025

What a great time at Oasis 🎶

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Mark Topps @marktopps.bsky.social · 22/07/2025

𝐆𝐞𝐭 𝐂𝐐𝐂 𝐑𝐞𝐚𝐝𝐲 - 𝐌𝐚𝐤𝐞 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐥 𝐀𝐮𝐝𝐢𝐭𝐬 & 𝐅𝐞𝐞𝐝𝐛𝐚𝐜𝐤 𝐘𝐨𝐮𝐫 𝐒𝐮𝐩𝐞𝐫𝐩𝐨𝐰𝐞𝐫 The change of the CQC Single Assessment framework saw a shift from providers ticking boxes to evidence good quality care to a cultural of continuous improvement You can read my full blog on this here: invictiq.com/get-cqc-insp...

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Mark Topps @marktopps.bsky.social · 17/07/2025

“Only you have the power within you.” In London to watch Starlight Express 🛼

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Mark Topps @marktopps.bsky.social · 04/07/2025

Full blog link: www.invictiq.com/building-a-positive-team-culture/ I often reflect back on my journey in my current company, and previous ones around the changes that I have made and/or influenced, and one repeated theme is the culture within a service, especially relating to the team as a whole

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Mark Topps @marktopps.bsky.social · 26/06/2025

As the demands on social care providers continue to grow, auditing is a vital tool for ensuring safe & effective care, alongside ensuring regulatory compliance & evidence for inspections. Check out my blog here: invictiq.com/auditing-in-...

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Mark Topps @marktopps.bsky.social · 24/06/2025

Did you know that over half of the 56 recommendations of the Workforce Strategy for Adult Social Care in England are either complete or in progress. This month marks the year anniversary of the launch, and it is great to see the progress being made within the sector #ASCWorkforceStrategy

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Mark Topps @marktopps.bsky.social · 19/06/2025

Communication is important in any sector, however in social care I think it is vital. Here's another amazing infographic from the team at InvictIQ but you can check out my full blog on Effective Communication here: invictiq.com/effective-co...

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Mark Topps @marktopps.bsky.social · 13/06/2025

Well we have made it to the weekend! Just sat reflecting on the week and it’s been a busy one although ended it with an uplifting podcast recording for the Health Automated Podcast with Jack White and Alyson Vale Although nothing quite the summer evening views 😍

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Mark Topps @marktopps.bsky.social · 12/06/2025

In any organisation, conflict is not a question of if, but when. Check out the infographic below and read my full blog on #ConflictManagement here 👉 www.invictiq.com/conflict-management/

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Mark Topps @marktopps.bsky.social · 05/06/2025

With all this tech, we are all still juggling 101 things!.. What if better time management was something you could achieve? Check out the infographic and read my latest blog with InvictIQ for some top tips and advice on mastering your time Blog link here- invictiq.com/time-managem...

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Mark Topps @marktopps.bsky.social · 28/05/2025

“𝗥𝗶𝘀𝗸 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗶𝘀 𝗻𝗼𝘁 𝗮𝗯𝗼𝘂𝘁 𝗲𝗹𝗶𝗺𝗶𝗻𝗮𝘁𝗶𝗻𝗴 𝗿𝗶𝘀𝗸𝘀, 𝗶𝘁 𝗶𝘀 𝗮𝗯𝗼𝘂𝘁 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱𝗶𝗻𝗴 𝗮𝗻𝗱 𝗺𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝘁𝗵𝗲𝗺.” Grab this handy infographic from the team at InvictIQ and check out my blog here 👉 invictiq.com/risk-assessm...

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Mark Topps @marktopps.bsky.social · 21/05/2025

In the world of social care, care plans are the backbone of the care delivery They are the blueprint for how our staff support individuals, a reflection of their needs, preferences and goals. Check out the blog that accompanies this infographic here: www.invictiq.com/effective-care-planning/

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Mark Topps @marktopps.bsky.social · 21/05/2025

Ever met someone online who turns out to be just great! I met Alyson during the pandemic, as we navigated the unknown vs managing care homes She’s inspirational and devoted to making positive changes to social care and the people use and work within it, not just in Scotland but across the UK

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Mark Topps @marktopps.bsky.social · 21/05/2025

Developing the social care workforce is paramount to success and delivering the ambition for change we want and need to see in adult social care socialcare.blog.gov.uk/2025/05/06/c...

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Mark Topps @marktopps.bsky.social · 14/05/2025

It is #MentalHealthAwarenessWeek and I thought I would share 2 great tools I have come across this week 1. My Whole Self MOT by @mhfaengland.bsky.social 2. Hub of Hope - www.hubofhope.co.uk I hope you find both of these as useful as I did. #MentalHealthMatters #MHAW2025 #ThisIsMyCommunity

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Mark Topps @marktopps.bsky.social · 23/04/2025

As a Registered Manager, the prospect of a CQC inspection can be daunting InvictIQ have this infographic which provides practical advice to help anxiety, tips to prepare & steps to take post inspection 𝐫𝐞𝐚𝐝 𝐭𝐡𝐞 𝐛𝐥𝐨𝐠 𝐡𝐞𝐫𝐞 👉 www.invictiq.com/what-to-do-when-inspector-calls/

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Mark Topps @marktopps.bsky.social · 22/04/2025

I see many posts talking about how people are working 50/60hour weeks We live in this strange era where over working ourselves is viewed as successful 🤷‍♂️ Can we all normalise slowing down and having a better life-work balance #SelfCare #MentalHealthMatters

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Mark Topps @marktopps.bsky.social · 20/04/2025

Far too many Easter Eggs (especially mini eggs) have been consumed!… to the point where I have skipped lunch and no doubt dinner!.. Although the OG egg of all time has to be this one 👇 I remember the day the Easter Bunny hid one of these!… 👀 ❤️ @spicegirls.bsky.social

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Mark Topps @marktopps.bsky.social · 04/04/2025

Check out this short video, which highlights the key points of regulation 14 Head over to www.invictiq.com/brochures/ and download the following: 1️⃣ Easy read PDF guide 2️⃣A short quiz to use with your teams 3️⃣Quiz answers This pack is completely free and is a great resource to use with your teams.

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Mark Topps @marktopps.bsky.social · 30/03/2025

🌸 Happy Mother’s Day 🌸 A special shout out to those working today, across Health, Social and Retail

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Mark Topps @marktopps.bsky.social · 29/03/2025

We often hear about Maslow’s hierarchy of needs, but have you ever considered the Wellness Wheel? Just like the Maslow said, when one area is out of balance, it can affect the rest. How are you investing in your wellbeing? #WellnessWheel #Wellbeing #SelfCare

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Mark Topps @marktopps.bsky.social · 25/03/2025

Wise words from Karren Brady on the difference between leadership and management, taken from Steven Bartlett Diary of a CEO Management is about processes, keeping things running smoothly. Leadership is about vision - inspiring people to achieve more than they thought possible. #Leadership

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Mark Topps @marktopps.bsky.social · 24/03/2025

This article explores how COVID has changed the country and ourselves as we mark 5 years since the COVID lockdown www.msn.com/en-gb/money/technology/5-better-prompts-to-use-with-chatgpt/ar-AA1B6Qh8?ocid=entnewsntp&pc=U531&cvid=31baa6e22caa4954b2a15c276cd22f5b&ei=31 #COVID

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Mark Topps @marktopps.bsky.social · 24/03/2025

Healthcare Matters magazine met with CBAT to talk about the importance of lived experience, and highlighted how listening to people's voices, you can bring training to life and make it real for people. Read the full article on Page 19: issuu.com/baitmedialib... #SocialCare

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Mark Topps @marktopps.bsky.social · 21/03/2025

I had the incredible opportunity to co-host my very own theatre ‘The Caring View Learning Theatre’ alongside my fellow co-founder & friend, Adam Purnell at this years #UKCareWeek Engaging sessions alongside a strong social care community is what it is all about!

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Mark Topps @marktopps.bsky.social · 17/03/2025

Yesterday Wes Streeting said there is an overdiagnosis of mental health conditions. Having spent many years supporting young people to seek help, this narrative will only add to their fears of not being listened to or believed In 2025, mental health should be a priority!

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