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Mark Topps

@marktopps.bsky.social
189 followers 278 following 247 posts

Father l Social Care Leader l Regional Business Manager | Co-Founder of The Caring View | Blogger |Award-Winning Care Mentor for Business Development, Mental Health, and Work-Life Balance | Published Author

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Mark Topps @marktopps.bsky.social · 02/10/2026
We’ve spent the last couple of years getting used to AI answering questions, summarise something, giving us ideas But what happens when AI moves beyond answering and starts doing things for us? Introducing Meta Muse.. Read my latest blog here: lnkd.in/p/eBqYnrYB
lnkd.in
Meta Muse - is this the next step for AI? | Mark Topps
We’ve spent the last couple of years getting used to AI answering our questions. We ask it to write something, summarise something, give us ideas or help us with a piece of work, and it gives us a r...
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Mark Topps @marktopps.bsky.social · 18/09/2026
AI is moving faster than our ability to govern it! We're talking about innovation, productivity and the future, but where is the meaningful public conversation about how AI should be governed? 👉 Is AI the problem or our lack of governance? www.linkedin.com/pulse/ai-pro...
linkedin.com
Is AI the problem or our lack of governance?
There is something increasingly uncomfortable about the way we talk about artificial intelligence. One minute, we're being told AI is going to transform our lives, revolutionise care (and other sector...
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Mark Topps @marktopps.bsky.social · 10/09/2026
Policies are meant to protect care teams. So why do so many people dread them, ignore them, or end up asking “that one person who knows everything” instead? 🤔 Listen to the full podcast episode here 👉 www.podbean.com/ei/pb-b8a8j-...
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Mark Topps @marktopps.bsky.social · 27/08/2026
and just like that, it’s back to football..⚽️ Back to the edge of a pitch, watching from the sidelines, shouting encouragement and pretending I understand the game 😂 I did also notice the suns conveniently disappeared! ☁️ Here we go again, another season… ⚽️
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Mark Topps @marktopps.bsky.social · 25/08/2026
The Big Employment Law Shakeup: What Social Care Providers Need to Do A structured wave of employment law reform is reshaping social care compliance From evidence gaps to AI-drafted grievances, there's a whole heap of things providers need to get ahead www.health-connect.com/blogs/the-bi...
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Mark Topps @marktopps.bsky.social · 18/08/2026
What happens when an AI becomes part of your life… and then suddenly disappears? I’ve been thinking about this, and the implications for adults, particularly those who may already experience loneliness, isolation or social care needs. www.linkedin.com/pulse/when-y...
linkedin.com
When Your AI Dies - The Grief We’re Not Ready to Talk About
We’re becoming increasingly comfortable with AI being part of our lives. We use it at work, to write, to research, to organise our thoughts and solve problems.
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Reposted by Mark Topps
The Guardian @theguardian.com · 31/07/2026
Hobbies can improve your health – here are four tips for choosing one
theguardian.com
Hobbies can improve your health – here are four tips for choosing one
From sea swimming to painting, doctors are ‘prescribing’ hobbies – but you don’t need a doctor’s note to get started
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Mark Topps @marktopps.bsky.social · 31/07/2026
Could this finally be social care's moment?... nine days into the job, and @andyburnham.bsky.social made his priority unmistakably clear... he is going to fix social care There is a lot noise so I thought I would try to break this down Read the article here: www.linkedin.com/pulse/andy-b...
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Mark Topps @marktopps.bsky.social · 29/07/2026
The Supreme Court has implemented a new multifactorial, person‑centred Deprivation of Liberty approach with consent, documentation & judgement mattering more than ever Many are struggling to navigate the change, so I’ve wrote a short blog + podcast to help: www.health-connect.com/blogs/naviga...
health-connect.com
Health Connect
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Mark Topps @marktopps.bsky.social · 24/07/2026
Don’t believe me? Just watch 🎤✨ #TheRomanticTour 🙌
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Mark Topps @marktopps.bsky.social · 23/07/2026
The CQC consultation into the changes to the Single Assessment Framework is going to change how care providers prepare for inspection, demonstrate quality & evidence the care they deliver 🎧 Listen here: www.podbean.com/eas/pb-ky4ge...
podbean.com
The CQC Consultation: What's Changing and How to Prepare
The CQC's 2026 consultation could bring some of the biggest changes to inspections since the introduction of the Single Assessment Framewor, but what do they actually mean for adult social care provid...
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Mark Topps @marktopps.bsky.social · 14/07/2026
The Covid Inquiry has found that the government wasted nearly two thirds of what it spent on PPE during the pandemic on "substandard equipment". £10 billion wasted on PPE I can truly believe! Yet we ran out of shrouds for the lives lost wrapping people in blankets and old gowns
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Mark Topps @marktopps.bsky.social · 13/04/2026
Check out the latest article in my newsletter: Relational authentic leadership can be messy over on my LinkedIn profile.. www.linkedin.com/pulse/relati...
linkedin.com
Relational authentic leadership can be messy
This piece is a throwback to a piece I wrote in collaboration with My Home Life England but that stands the test of time. Many managers step into leadership roles not because they set out to become “l...
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Mark Topps @marktopps.bsky.social · 19/03/2026
AI isn’t just changing the tools we use, it’s fundamentally reshaping the labour market. This newsletter breaks down which industries are likely to feel the shock first, and what future‑proofing might actually look like. www.linkedin.com/pulse/karpat...
linkedin.com
Karpathy’s AI Job Exposure Chart - The Future of Work
AI isn’t just changing the tools we use, it’s fundamentally reshaping the labour market. One of the clearest signals of this shift came from an unexpected weekend experiment by Andrej Karpathy, co‑cre...
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Mark Topps @marktopps.bsky.social · 18/03/2026
Data security rarely tops the priority list when an inspector walks through the door,but it should! In social care we handle some of the most sensitive personal data & developing a strategy for CQC audit intelligence means moving towards structured, secure data sharing invictiq.com/data-securit...
invictiq.com
Data Security: The Foundation of CQC Audit Intelligence - Invictiq
Learn how CQC reports reveal common audit pitfalls, enabling providers to identify compliance gaps, strengthen governance.
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Mark Topps @marktopps.bsky.social · 04/03/2026
The government has launched a major new initiative giving every adult in the country free access to artificial intelligence training. The focus is not on replacing people, but on freeing up time for more human, relationship-based work. www.linkedin.com/pulse/uk-rol...
linkedin.com
The UK Rolls Out Free AI Training
The UK government has launched a major new initiative giving every adult in the country free access to artificial intelligence training, marking one of the most ambitious digital skills programmes see...
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Mark Topps @marktopps.bsky.social · 02/03/2026
🚨 @skillsforcare.bsky.social have released their new Report on Pay in Adult Social Care Read the full report here: www.skillsforcare.org.uk/Adult-Social-Care-Workforce-Data/workforceintelligence/resources/Reports/Topics/Pay-in-the-adult-social-care-sector-in-England-as-at-December-2025.pdf
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Mark Topps @marktopps.bsky.social · 24/02/2026
I thought I would utilise AI with a summary of the top 10 CQC areas of concern, supported by live evidence from recent CQC findings. 👉 Read the full breakdown here: invictiq.com/top-audit-ga...
invictiq.com
Utilising CQC reports to identify the top audit pitfalls - Invictiq
Learn how CQC reports reveal common audit pitfalls, enabling providers to identify compliance gaps, strengthen governance.
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Mark Topps @marktopps.bsky.social · 23/02/2026
We are only two months into 2026 but we have had some insightful and hard‑hitting reports already! A clear picture is emerging from each of them, and something many of us know already - the system is under intense strain. www.linkedin.com/pulse/what-r...
linkedin.com
What the reports tell us about the state of Social Care
We are only two months into 2026 but we have had some insightful and hard‑hitting reports already! A clear picture is emerging from each of them, and something many of us know already - the system is ...
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Mark Topps @marktopps.bsky.social · 23/02/2026
Scientists have reached an incredible milestone by using artificial intelligence to create a virus but what does this mean for healthcare? www.linkedin.com/pulse/ai-jus...
linkedin.com
AI Just Helped Create a New Virus but What Does This Mean for Healthcare and Biology?
Scientists have reached an incredible milestone by using artificial intelligence, creating a virus that has never existed in nature before. Don’t worry, this isn’t the start of a sci‑fi movie or the n...
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Mark Topps @marktopps.bsky.social · 10/02/2026
I have pulled together this simple, digestible top 10 guide to help you build a business plan that’s compelling, credible and actually useful... oh and I have chucked in a free visual to download and use. www.linkedin.com/pulse/how-wr...
linkedin.com
How to write a business plan (without overthinking it) in 10 Steps
Brilliant business ideas are easy to dream up but turning them into something real is the hard part. Whether it be launching or scaling a new concept, they all require a well‑structured business plan.
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Mark Topps @marktopps.bsky.social · 04/02/2026
I have worked with InvictIQ on this blog, looking at how we can use 30 minutes to define a strategy to reset our auditing mindset and move from a tick box to a strategy of true learning tool Keen to know your thoughts, so do share them in the comments below invictiq.com/audit-strate...
invictiq.com
Audit Strategy you can do in 30 minutes – Invictiq
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Mark Topps @marktopps.bsky.social · 27/01/2026
An interesting time for social care and social workers, as Beams Magic Notes take centre stage to support local authorities and their social work teams Good to see this report from Nesta www.linkedin.com/pulse/what-n...
linkedin.com
What Nesta’s Evaluation Tells Us About the Future of AI in Social Care
Magic Notes has been a tool I have been following for a while, after being involved in a number of meetings discussing it as it rolled out a trial with Essex County Council, so when I saw a recent pos...
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Mark Topps @marktopps.bsky.social · 22/01/2026
For years medication has helped us treat symptoms, fight infections and manage long‑term conditions But we are now seeing a new form of medication emerging which is focused not just on treating illnesses, but actually tracking it from inside the body. www.linkedin.com/pulse/rise-s...
linkedin.com
The Rise of Smart Pills
For years medication has helped us treat symptoms, fight infections and manage long‑term conditions but we are seeing a new form of medication emerging which is focused not just on treating illnesses,...
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Mark Topps @marktopps.bsky.social · 09/01/2026
The introduction of ChatGPT Health signals a major shift in personalised care, and moving Open AI from being “just a chatbot”. We are truly stepping into a future where managing our health feels less overwhelming and more informed. www.linkedin.com/pulse/openai...
linkedin.com
OpenAI launches ChatGPT Health
OpenAI launches ChatGPT Health, a secure space for personalised health guidance, connecting medical records and wellness apps for smarter, safer health insights. Before we dive into this, if you’ve be...
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Mark Topps @marktopps.bsky.social · 01/01/2026
Happy New Year 🫶
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Mark Topps @marktopps.bsky.social · 30/12/2025
Resolutions and Predictions for Leaders in Social Care in 2026 Read this here 👉 open.substack.com/pub/marktopp...
open.substack.com
Resolutions and Predictions for Social Care in 2026
In this blog, I’ll share five leadership resolutions for managers and leaders and key predictions for the sector in 2026, helping you start the year with confidence and foresight.
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Mark Topps @marktopps.bsky.social · 30/12/2025
After a whirlwind 2025, AI is shifting from “flashy demos” to practical, measurable impact. Here are my ten predictions on what’s likely to happen but keen to know if you think differently, or if I missed anything.. open.substack.com/pub/marktopp...
open.substack.com
10 predictions that will define 2026
Here are my ten predictions on what’s likely to happen, why it matters and how to prepare.
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Mark Topps @marktopps.bsky.social · 16/12/2025
I have been doing more work on stay interviews which I feel are a much more proactive approach that helps organisations understand what keeps employees engaged and what might tempt them to leave. open.substack.com/pub/marktopp...
open.substack.com
Are stay interviews the secret weapon for retention
A number of organisations have moved to focusing on retention instead of ploughing thousands into the recruitment churn, and whilst exit interviews provide insights into why employees leave, they come...
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Mark Topps @marktopps.bsky.social · 13/12/2025
Time for Shrek the Musical 💚
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Mark Topps @marktopps.bsky.social · 11/12/2025
For decades, the internet browser has been our gateway to the web. With the rise of AI-driven search and interaction, the traditional browser experience may be on the brink of a major transformation, or even extinction. I think we could see this happen in 2026! open.substack.com/pub/marktopp...
open.substack.com
Are We Witnessing the End of the Internet Browser as We Know it?
For decades, the internet browser has been our gateway to the web but with the rise of AI-driven search, the traditional browser experience is on the brink of a major transformation
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Mark Topps @marktopps.bsky.social · 11/12/2025
𝐖𝐡𝐚𝐭 𝐢𝐬 𝐠𝐨𝐢𝐧𝐠 𝐨𝐧 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐂𝐐𝐂? The latest figures show that physical inspections have dropped from a peak of almost 23,000 in 2016, to less than 4,500 inspections conducted so far in 2025. Read the full article by Care Home Professional here 👉 www.carehomeprofessional.com/cqc-inspecti...
carehomeprofessional.com
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Mark Topps @marktopps.bsky.social · 04/12/2025
Good morning
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Mark Topps @marktopps.bsky.social · 03/12/2025
As a leader stepping into management, one of the most powerful responsibilities you hold is shaping the culture of your team. When culture turns inward, becomes secretive or excludes voices, it can quickly become what regulators call a closed culture. open.substack.com/pub/marktopp...
open.substack.com
Is Your Workplace at Risk of a Closed Culture?
Here’s How to Spot It and Stop It
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Mark Topps @marktopps.bsky.social · 29/11/2025
Just living my football dadlife with the youngest at Wembley ⚽️ I guess it beats standing in the rain on the sideline (that’ll be tomorrow!) Come on England!.. 🏴󠁧󠁢󠁥󠁮󠁧󠁿
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Mark Topps @marktopps.bsky.social · 28/11/2025
A wonderful couple of days at the Caring Times #CareManagementShow
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Mark Topps @marktopps.bsky.social · 19/11/2025
Telecare and remote monitoring have quickly become everyday parts of social care packages, modernising traditional care that is provided I attended the #DigitalCareSummit and thought I would reflect on remote monitoring Read my blog with InvictIQ here 👉 invictiq.com/telecare-and...
invictiq.com
Benefits of Telecare and Remote Monitoring - InvictIQ
Telecare modernises social care, supports outcomes, and reassures families daily.
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Mark Topps @marktopps.bsky.social · 18/11/2025
Providers Unite releases 'The National Social Care Narrative' Read the findings here: open.substack.com/pub/marktopp...
open.substack.com
Providers Unite releases 'The National Social Care Narrative'
Social care isn’t a “weak link” but a national infrastructure. Every £1 invested generates up to £2.35 in economic benefit, reduces hospital demand and strengthens communities.
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Mark Topps @marktopps.bsky.social · 18/11/2025
DPD are offering £2,000 after their delivery bot disappeared mid-trial. Makes you wonder - are we ready for this tech? Does it help us progress or cut jobs and create more problems? Good thing or bad thing?
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Mark Topps @marktopps.bsky.social · 08/11/2025
check out this great resource from @thecaringview.bsky.social
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Mark Topps @marktopps.bsky.social · 08/11/2025
As we head into the winter period, we know based on previous years this will impact our staff teams and the people we support This blog provides some key actions and a winter ready-to-use checklist to help Registered Managers and care providers stay winter-ready open.substack.com/pub/marktopp...
open.substack.com
Winter Readiness Plan
This blog provides some key actions and a winter ready-to-use checklist to help Registered Managers and care providers stay winter-ready.
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Mark Topps @marktopps.bsky.social · 06/11/2025
𝐓𝐡𝐞 𝐟𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐟𝐞𝐫𝐭𝐢𝐥𝐢𝐭𝐲 𝐜𝐚𝐫𝐞 𝐢𝐬 𝐛𝐞𝐢𝐧𝐠 𝐬𝐡𝐚𝐩𝐞𝐝 𝐛𝐲 𝐀𝐈 and as someone who has experienced the IVF journey and has children who may do the same, the future of IVF with the support of AI is one that fascinates me. open.substack.com/pub/marktopp...
linkedin.com
AI's Growing Impact on IVF
The future of reproductive medicine lies at the intersection of technology and trust. AI isn’t just a buzzword in the world of medicine and science, but a tool that when implemented responsibly, can t...
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Mark Topps @marktopps.bsky.social · 20/10/2025
After a short hiatus, due to poor health and being busy at work, The Caring Bytes returns! I have been collating the most impactful AI and technology news this month, and boy is it good! www.linkedin.com/pulse/octobe...
linkedin.com
October 2025 AI & Tech Roundup
After a short hiatus, due to poor health and being busy at work, The Caring Bytes returns! I have been collating the most impactful AI and technology news this month, and boy is it good! Before we div...
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Mark Topps @marktopps.bsky.social · 15/10/2025
Mandatory Menopause Action Plans are coming - are you ready? open.substack.com/pub/marktopp...
open.substack.com
Mandatory Menopause Action Plans are coming - are you ready?
Earlier this month, the Government announced that from 2027, menopause action plans will be mandatory for organisations employing 250+ employees.
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Mark Topps @marktopps.bsky.social · 14/10/2025
We live discussing Common CQC Inspection Mistakes and How to Fix Them Watch live using this link 👉 www.youtube.com/live/QpRoPS9...
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Mark Topps @marktopps.bsky.social · 14/10/2025
I recently switched Rostering and Care Planning systems, but it got me thinking about digital transformation and the impact digital has on employees and those we support when we don’t have the right systems This blog explores how software is reshaping the sector invictiq.com/utilising-so...
invictiq.com
Utilising Software in Social Care - InvictIQ
Care software transforming compliance, workforce management, and engagement.
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Mark Topps @marktopps.bsky.social · 02/10/2025
Here Are the Catchiest Songs Ever, According to AI and Human DJs Here's that study's top 5 catchiest songs: 1. Spice Girls: Wannabe 2. Lou Bega: Mambo No. 5 3. Survivor: Eye of the Tiger 4. Lady Gaga: Just Dance 5. ABBA: SOS Read the full article here: www.cnet.com/tech/service...
cnet.com
Here Are the Catchiest Songs Ever, According to AI and Human DJs
What music do we want, do we really, really want? Hint: It's that one Spice Girls song, apparently.
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Mark Topps @marktopps.bsky.social · 02/10/2025
How to map roles against @skillsforcare.bsky.social Care Workforce Pathway open.substack.com/pub/marktopp...
open.substack.com
How to map roles against the Care Workforce Pathway
💡I am hopefully going to help with how you can approach this in your organisation
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Mark Topps @marktopps.bsky.social · 01/10/2025
Caught up last night after The Caring View 💚💙 on a insightful webinar with HR experts Victoria Templeton FCIPD & Abby Ashford on tackling discrimination under the Equality Act 2010. Thought I would share my takeaways with you all... open.substack.com/pub/marktopp...
open.substack.com
The primary areas of discrimination
I have just caught up on an information-packed webinar, with Business HR Solutions (Consultancy) Limited which was led by Victoria Templeton FCIPD and Abby Ashford as they tackled one of the most crit...
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Mark Topps @marktopps.bsky.social · 27/09/2025
After years of debate, the UK has taken a unique approach to regulating AI, opting for a flexible, cross-sector framework based on 5 core principles rather than new legislation. 🔍 Read more about the latest developments and what they mean for your organisation. open.substack.com/pub/marktopp...
open.substack.com
AI Regulation in the UK – September 2025 update
by John Warchus | 23.09.2025
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