Reposted by @lottyt.bsky.social
🆕NHS non-executive director and ergonomist Beatrice Fraenkel speaks to @helenh49.bsky.social and Peter Duffy about how fear affects behaviour and why it's important to understand the factors leading to poor culture and harm in healthcare.
🔗 www.pslhub.org/learn/cultur... #patientsafety