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Julia Waldow

@juliawaldow.bsky.social
898 followers 304 following 105 posts

Cross-platform journalist ✍🏻📺 Now: Digiday Media’s Modern Retail. Past: CNNI, CNN, KCET. Searching for the world’s best chocolate chip cookie 🍪 She/her

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Julia Waldow @juliawaldow.bsky.social · 08/09/2026
New: Made In, Sproos and Pink Chicken are among the many brands turning to Instagram DMs to collect feedback, talk with shoppers and source ideas for new products. www.modernretail.co/marketing/br...
modernretail.co
Brands Briefing: Instagram DMs are proving to be a gold mine for product development
Made In, Plainspeak and Springrose spoke about how they are turning to Instagram DMs to collect feedback and source product ideas.
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Julia Waldow @juliawaldow.bsky.social · 07/08/2026
NEW: Tarte Cosmetics is under fire for how it’s marketing its new Snatch Stick, with some social-media users accusing the company of “rage baiting” its audience with plastic-surgery images. www.modernretail.co/marketing/ta...
modernretail.co
Tarte faces backlash for Snatch Sticks marketing mirroring plastic surgery
Tarte Cosmetics is under fire for ways in which it's marketing its new Snatch Stick, with some people accusing the company of "rage baiting."
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Julia Waldow @juliawaldow.bsky.social · 15/05/2026
The new "it" thing? A squishy, stretchy sensory toy known as #NeeDoh. But the manufacturer is out of stock, leaving fans to flock to resale sites. On StockX, NeeDohs are going for a premium of 400%+. And on eBay, they're selling for hundreds of dollars. www.modernretail.co/technology/n...
modernretail.co
NeeDohs are fetching a premium on resale sites
Eager NeeDoh collectors are flocking to resale sites as the toy goes viral, with some of them going for a premium of more than 400%.
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Julia Waldow @juliawaldow.bsky.social · 13/05/2026
Rent the Runway's co-founder and CEO Jennifer Hyman is departing the company: "Today, I believe with my whole heart that RTR is stronger, sharper, and more deeply itself than it has ever been." www.linkedin.com/pulse/love-l...
linkedin.com
A Love Letter to What We Built
Rent the Runway has never been just a company. It is thousands of people who built a dream with me over nearly two decades — people I have created with, debated with, partnered with, grown with, celeb...
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Julia Waldow @juliawaldow.bsky.social · 13/05/2026
🍻 In 2019, Heineken applied for a trademark to be "the official beer of soccer." Seven years later, it's banking on that message to power its growth amid World Cup hype. ⚽ In fact, Heineken has increased its soccer spend by 189% YoY. More: www.modernretail.co/marketing/he...
modernretail.co
Heineken shares its marketing strategy for the summer of soccer as World Cup hype ramps up
Heineken is not a World Cup sponsor, but it is using limited-edition packs, watch parties and a new brand platform to get in on the hype.
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Julia Waldow @juliawaldow.bsky.social · 12/05/2026
🤖 No AI? No problem. Aerie's new nano-creator program bans the use of artificial intelligence — and people are lining up to participate. More here, in today's Brands Briefing: www.modernretail.co/marketing/br...
modernretail.co
Brands Briefing: Aerie drew thousands of applicants for its creator program with a key rule: no AI
No AI? No problem. Aerie's new nano-creator program bans the use of artificial intelligence — and people are lining up to participate.
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Julia Waldow @juliawaldow.bsky.social · 29/04/2026
💸 Thousands of U.S. retail companies are eagerly awaiting tariff refunds from the Trump administration. But shoppers are unlikely to see a large piece of that money. Here's why: www.modernretail.co/operations/w...
modernretail.co
Why tariff refunds won’t necessarily go back to consumers
Thousands of companies are awaiting tariff refunds from the U.S. government. But average shoppers are unlikely to see relief.
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Julia Waldow @juliawaldow.bsky.social · 28/04/2026
🛢️ 👠 In today's Brands Briefing: Shoe brands are under pressure as the U.S.-Iran conflict squeezes the global oil supply. Not only are higher oil prices driving up shipping costs, but they’re also making shoe production more expensive. www.modernretail.co/operations/b...
modernretail.co
Brands Briefing: How higher oil prices are shaking up the footwear industry
Not only are higher oil prices driving up brands' shipping costs, but they're also making shoe production more expensive.
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Julia Waldow @juliawaldow.bsky.social · 24/04/2026
SCOOP: Starbucks is shutting down its rewards program, "Coffee Loop." The pilot launched in October and operated on a premise of "buy nine drinks, get one free." ☕️ www.modernretail.co/marketing/st...
modernretail.co
Starbucks ends its Coffee Loop rewards pilot after six months
Starbucks is shutting down its rewards program, "Coffee Loop," which operated on a premise of "buy nine drinks, get one free."
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Julia Waldow @juliawaldow.bsky.social · 21/04/2026
💰NEW: I spoke to half a dozen brand execs about their experiences applying for a #tariff refund this week -- and why there's still a long road ahead. @modernretail.bsky.social www.modernretail.co/operations/i...
modernretail.co
'It's like getting Taylor Swift tickets': Brands rush to request tariff refunds, with some snags
The tariff refunds process has been smoother for some folks than others, according to half a dozen brands Modern Retail spoke with.
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Julia Waldow @juliawaldow.bsky.social · 20/04/2026
📣 Call for sources! Are you a business owner who applied for a tariff refund this a.m.? Please drop me a line at jwaldow@modernretail.co! Thanks so much. 😊 #JournoRequest
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Julia Waldow @juliawaldow.bsky.social · 23/03/2026
First on @modernretail.bsky.social: @babylist.bsky.social is coming to the Big Apple! 🍎 🍼 The baby registry company is opening its second showroom this summer in Soho. The space will focus on product education, content creation, events & raising a kid in NYC. 🚕 www.modernretail.co/operations/b...
modernretail.co
Babylist's newest arrival is a New York showroom
Nearly three years after opening its first showroom in Beverly Hills, Babylist is making its debut in the Big Apple.
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Julia Waldow @juliawaldow.bsky.social · 12/03/2026
⭐ New this morning: Customer reviews are becoming even more important to brands, thanks to #AI engines scraping product testimonials and user feedback. Now, brands are stepping up how they solicit reviews. www.modernretail.co/technology/c...
modernretail.co
Customer reviews become a key battleground as AI revolutionizes product discovery
Brands are chasing after an old, but powerful tool in the age of AI-powered search engines: customer reviews.
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Julia Waldow @juliawaldow.bsky.social · 04/03/2026
🥾 "We’ve been in this business now for 60 years & product is king. Product is ultimately what drives the consumer to us & brings them back." It was great to speak to Mephisto USA's new CEO Logan Bird about all things merchandising, marketing & tariffs: www.modernretail.co/operations/p...
modernretail.co
'Product is king': Mephisto U.S.A.'s new CEO readies the brand for its next chapter
Mephisto, a nearly 60-year-old premium footwear brand based in France, has tapped a new CEO of its growing U.S. business.
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Julia Waldow @juliawaldow.bsky.social · 03/03/2026
🍬 🍭 New this a.m.: On Whatnot, the next big thing in livestream shopping isn’t sneakers or Pokémon cards — it’s sour gummies and seafood. Some more food for thought in my latest for @modernretail.bsky.social: www.modernretail.co/operations/f...
modernretail.co
From lollipops to lobsters, Whatnot pushes further into selling food via livestream shopping
Whatnot, a live-selling platform that launched with collectibles, is looking to be a major player in shelf-stable and fresh foods.
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Julia Waldow @juliawaldow.bsky.social · 23/02/2026
"Right now, my unemployment benefits are all messed up. I have no idea what to do, because now it’s like, ‘Well, you might get the money, but you might not.'" I spoke with a former Saks worker whose severance payments were cut off amid the bankruptcy: www.modernretail.co/operations/c...
modernretail.co
Confessions of an ex-Saks employee caught in the fallout of the company's bankruptcy filing
Modern Retail spoke with an anonymous former Saks Global employee, who is feeling the effects of the bankruptcy on a personal level.
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Julia Waldow @juliawaldow.bsky.social · 13/02/2026
NEW: Consumers are calling to boycott Frida Baby over its use of sexual innuendos in some of its packaging and marketing. A Frida spokesperson told me, "We’re never trying to offend, push boundaries for shock value, or make anyone uncomfortable." www.modernretail.co/marketing/fr...
modernretail.co
Frida Baby faces backlash over the use of sexual innuendos in marketing
Consumers are calling to boycott the baby products brand Frida Baby over its use of sexual innuendos in marketing.
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Julia Waldow @juliawaldow.bsky.social · 06/02/2026
🏈 Happy almost #SuperBowl day! Wrote about the many brands doing pop-ups on the ground in the Bay Area, from BÉIS to Abercrombie & Fitch Co. to while on earth™ 🏆 www.modernretail.co/marketing/th...
modernretail.co
The Super Bowl pop-up playbook: How brands are showing up on the ground in San Francisco
Brands like Béis and Abercrombie & Fitch are showing up at the Super Bowl with pop-ups offering everything from bingo to bar snacks.
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Julia Waldow @juliawaldow.bsky.social · 30/01/2026
New: Wrote about the brands speaking out against ICE raids in Minneapolis and the broader U.S. for @modernretail.bsky.social: www.modernretail.co/marketing/br...
modernretail.co
Brands take to social media to speak out against ICE's presence in Minnesota
As ICE agents occupy Minneapolis, consumer brands are taking to social media to call for action, raise money and spread information.
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Julia Waldow @juliawaldow.bsky.social · 26/01/2026
NEW: Saks Global's bankruptcy filing was a turning point for the struggling retail giant. But for its smaller vendors, the fallout is still playing out. I spoke to 3, who told me they're out up to 6 figures & aren't sure if they'll work with Saks again. www.modernretail.co/operations/s...
modernretail.co
Smaller vendors, still waiting on payments, debate their futures with Saks after bankruptcy
Saks Global’s bankruptcy marked a turning point for the struggling retail giant. For smaller vendors, the fallout is still unfolding.
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Julia Waldow @juliawaldow.bsky.social · 21/01/2026
#JournoRequest: Looking to speak to Saks vendors for an upcoming article. (Can be anonymous.) Please get in touch via DM or jwaldow@modernretail.co — thanks! 🙌
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Julia Waldow @juliawaldow.bsky.social · 20/01/2026
ICYMI: Walmart has launched or relaunched 10 private apparel brands since 2020. Now, 40% of Walmart Fashion customers belong to a $100K-plus household. More on how Walmart's fashion push is paying off with higher-income shoppers: www.modernretail.co/operations/w...
modernretail.co
Walmart’s fashion push is resonating with more six-figure households
Walmart is focusing on fashion as it competes with Amazon and department stores. Its strategy is paying off with higher-income households.
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Julia Waldow @juliawaldow.bsky.social · 13/01/2026
Today's members-only Brands Briefing is straight from the halls of the NRF Big Show. 👀 Here's how leaders at Fabletics, PayPal, PACSUN, and more are thinking about the agentic #AI opportunity, as explained in sessions and one-on-one interviews: www.modernretail.co/technology/b...
modernretail.co
Brands Briefing: How leaders at Fabletics, PayPal and more are thinking about the agentic AI opportunity
Leaders at companies like PayPal and Fabletics acknowledged there's still a ways to go before more people trust AI to complete a transaction.
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Julia Waldow @juliawaldow.bsky.social · 12/01/2026
⛷️ 🏂 ❄️ We're less than a month out from Milan-Cortina 2026, and apparel and footwear brands are looking to nab a win in the fashion capital, too. My latest: www.modernretail.co/marketing/in...
modernretail.co
How apparel brands aim to win the spotlight at the Winter Olympics
Fashionable designs and technical fabrics are front and center at the Winter Olympics, thanks to apparel and footwear partners like J.Crew, Nike and Ralph Lauren.
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Reposted by Julia Waldow
ProPublica @propublica.org · 07/01/2026
Despite the Trump administration’s efforts to memory-hole Jan. 6, thousands of videos from the riot live on ProPublica’s website and other places. Additionally, much of the deleted DOJ database can be found on the Internet Archive’s Wayback Machine. (Published Jan. 2025)
propublica.org
Memory-Holing Jan. 6: What Happens When You Try to Make History Vanish?
The Trump administration’s decision to delete a DOJ database of cases against Capitol riot defendants places those who seek to preserve the historical record in direct opposition to their own governme...
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Julia Waldow @juliawaldow.bsky.social · 06/01/2026
IYCMI: BAGGU is planning price hikes of $2-$8 on "select styles" as soon as next month. The brand alluded to supply chain challenges, saying that "rising production costs" are a factor. On its website, Baggu says it manufactures in Cambodia, Vietnam and China.
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Reposted by Julia Waldow
Danny Groner @dannygroner.bsky.social · 05/01/2026
"It’s not a completely new challenge, sources said. When it comes to AI-enabled checkout, retail brands are now finding themselves in a situation familiar to other industries, like air travel and dining, where more customers have started buying from middleman platforms like DoorDash or Expedia."
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Julia Waldow @juliawaldow.bsky.social · 05/01/2026
Happy New Year! My first story of 2026 is now up 👉 Why 2026 will prove whether #AI checkout is here to stay. Featuring Forum3, Bain, Brooklinen, Everlane and Winx Health. www.modernretail.co/technology/2... .
modernretail.co
2026 will prove whether AI checkout is here to stay
2026 will be the year that proves whether people have gotten comfortable enough with AI shopping to click "buy" within ChatGPT or Perplexity
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Reposted by Julia Waldow
ProPublica @propublica.org · 21/12/2025
Consumers don’t know if their medications came from factories that used dirty water, were infested by insects or birds, or were outright banned from shipping drugs to the U.S. Our new app provides answers that the FDA won’t.
propublica.org
Rx Inspector: ProPublica’s New Tool Provides Drug Info the FDA Won’t
We’ve launched a first-of-its-kind app to help you find out where your generic drugs come from and see the track records of the factories that made them.
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Julia Waldow @juliawaldow.bsky.social · 17/12/2025
👖🏄 2025 marks a major milestone for the Y2K-favorite brand Pacsun: It’s the first time in 18 years that it’s increasing its store count, rather than decreasing it, the company told me. For @modernretail.bsky.social 👇 www.modernretail.co/operations/f...
modernretail.co
For the first time in years, Pacsun is opening more stores than closing stores
2025 marks the first time in 18 years that Pacsun is increasing its store count, rather than decreasing it.
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Reposted by Julia Waldow
Melissa Daniels @melissamdaniels.bsky.social · 26/11/2025
Lol, love reading @juliawaldow.bsky.social on the tired fake apologies trend @modernretail.bsky.social www.modernretail.co/marketing/fa...
modernretail.co
Fake apologies from brands are all over Instagram
The fake apology is the latest social media trend that brands are glomming onto — but some are growing tired of the bit.
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Julia Waldow @juliawaldow.bsky.social · 24/11/2025
New: While some companies are touting “bigger than ever” discounts for Black Friday and Cyber Monday, others are dialing back deals from the year before. ⬇️ www.modernretail.co/marketing/yo...
modernretail.co
'You want to play defense': Amid economic pressure, brands usher in Black Friday by trimming deals
Turmoil from tariffs and pressure on margins are forcing some brands to play it safer this Cyber Week, offering less steep discounts.
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Julia Waldow @juliawaldow.bsky.social · 14/11/2025
👗👚 First on @modernretail.bsky.social: Urban Outfitters stores will now accept Nuuly returns. More on the program here: www.modernretail.co/operations/u...
modernretail.co
Urban Outfitters stores will now accept Nuuly returns
In a closer tie between the sister brands, Urban Outfitters will now accept Nuuly rental returns at its U.S. stores.
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Julia Waldow @juliawaldow.bsky.social · 11/11/2025
Deck the halls with ... #Substack newsletters! 🎄 Brands including Rare Beauty, M.M.LaFleur and Loftie are making Substack an important part of their marketing mix during the busiest — and, for many, the most lucrative — time of the year: the holidays. www.modernretail.co/marketing/br...
modernretail.co
Brands Briefing: Substack will play a bigger role in brands' holiday plans this year
Brands including Rare Beauty and M.M.LaFleur are making Substack an important part of their marketing mix during the busiest — and, for many, the most lucrative — time of the year.
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Julia Waldow @juliawaldow.bsky.social · 06/11/2025
⚽ With 48 participating nations, 104 matches & 16 host cities, the 2026 #FIFA #WorldCup will be the biggest one yet. From official products to soccer-forward marketing campaigns, here's how Adidas, Nike, Soccer.com, Coca-Cola & more are getting in on the hype: www.modernretail.co/marketing/br...
modernretail.co
Brands and retailers are already rushing to capitalize on World Cup fever
With 48 participating nations, the 2026 FIFA World Cup will be the biggest one yet -- and brands and retailers want in on the hype.
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Julia Waldow @juliawaldow.bsky.social · 04/11/2025
🎁 #JournoRequest: Are you a brand that's adjusting your BF/CM promotions from last year, particularly in terms of percent off? I'd love to talk to you! Please DM me here or email me at jwaldow@modernretail.co. Thanks! ❄️
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Julia Waldow @juliawaldow.bsky.social · 29/10/2025
Could big font and bold colors be the key to upping product sales on TikTok Shop? Pure Daily Care thinks so. The skincare company developed packaging for its new Zap Patch specifically with TikTok scrollers and creators in mind. 👇 www.modernretail.co/marketing/ho...
modernretail.co
How Pure Daily Care designed a new product with TikTok scrollers in mind
Skin-care brand Pure Daily Care took cues from TikTok Shop when developing packaging for its latest product, a liquid acne patch.
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Julia Waldow @juliawaldow.bsky.social · 28/10/2025
✈️ Exclusive: Set Active, a Los Angeles-based activewear brand, is picking a much-visited destination this holiday season for its biggest out-of-home campaign: the airport security line. 👜 #OOH www.modernretail.co/marketing/se...
modernretail.co
Set Active is using TSA bins for its first big OOH push
Set Active, a Los Angeles-based activewear brand, is tapping the airport security line for its its first big out-of-home campaign.
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Julia Waldow @juliawaldow.bsky.social · 17/10/2025
SCOOP: Starbucks is quietly testing a "buy nine coffees, get one free" pilot for loyalty members. Details here: www.modernretail.co/marketing/st...
modernretail.co
Starbucks takes a cue from local cafes as it quietly tests a new rewards pilot, 'Coffee Loop'
Starbucks is testing out a new reward program that might be familiar to anyone who has accumulated punch cards from their local coffee shop.
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Julia Waldow @juliawaldow.bsky.social · 17/10/2025
New this a.m.: Kenneth Cole's new CEO, Jed Berger, told me he’s laser-focused on “differentiation” — namely, in terms of products and purpose — as he assumes the top job at the 43-year-old apparel and footwear company. www.modernretail.co/operations/k...
modernretail.co
Kenneth Cole's new CEO lays out his vision for building women's, expanding into Europe and avoiding 'that sea of safeness'
Kenneth Cole Productions's new CEO, Jed Berger, told Modern Retail he's laser-focused on "differentiation," in terms of both product and purpose.
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Julia Waldow @juliawaldow.bsky.social · 06/10/2025
New for @modernretail.bsky.social: I spoke with multiple #Etsy sellers about the platform's new partnership with #OpenAI, which allows shoppers to browse and buy products directly within #ChatGPT. Here's what they told me: www.modernretail.co/technology/h...
modernretail.co
How Etsy sellers feel about the new ChatGPT checkout integration
Etsy sellers weigh in about the platform's new partnership with OpenAI, which marks a major development in how consumers are using AI engines.
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Julia Waldow @juliawaldow.bsky.social · 25/09/2025
🍁 Anthropologie is entering autumn with a focus on its burgeoning private label business. The company's owned brands -- which include Daily Practice & BHLDN -- made up a record 71% of sales last quarter. My convo with COO Candan Erenguc on what's next: www.modernretail.co/operations/a...
modernretail.co
Anthropologie's Candan Erenguc on what's next for Maeve and other owned brands
Anthropologie is entering autumn with a focus on its burgeoning private label business, opening a store for its popular Maeve sub-brand.
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Julia Waldow @juliawaldow.bsky.social · 19/09/2025
🤖 My latest, this time from #Shoptalk: After years of retooling their businesses for #SEO, brand and retail leaders are getting ready for a new frontier: #GEO. www.modernretail.co/technology/h...
modernretail.co
How brands and retailers are preparing for GEO, 'the future of SEO'
After years of retooling their businesses for SEO, brand and retail leaders say they're getting ready for a new frontier: GEO.
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Julia Waldow @juliawaldow.bsky.social · 10/09/2025
In late August, dozens of postal carriers temporarily stopped shipping packages to the U.S. after the elimination of de minimis. They did so to give themselves time to adjust to new rules & costs -- but they also left small businesses around the world in a lurch: www.modernretail.co/operations/b...
modernretail.co
Brands and artisans are left in a lurch after international carriers stop shipments to the US
Small business owners have scrambled to find a way forward after postal services halted shipments to the U.S. over the rollback of de minimis.
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Julia Waldow @juliawaldow.bsky.social · 09/09/2025
🤠🐴 With live music, cowboy karaoke, hand-painted murals, and a full-on Texas-style dance hall in Grand Central Station, Tecovas says it's going "bigger than ever before" with its new paid marketing campaign in New York City this week. www.modernretail.co/marketing/br...
modernretail.co
Brands Briefing: Boot brand Tecovas is bringing its version of the West to New York City through store events, music and a Texas-style dance hall
Cowboy boot brand Tecovas is bringing the spirit of the West to New York City through one of its biggest paid marketing campaigns to date.
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Julia Waldow @juliawaldow.bsky.social · 05/09/2025
🐐 Exclusive: White & Warren, a cashmere brand known for its colorful $300 travel wraps, is embarking on a major rebrand today as it attempts to woo older millennials, grow its e-commerce penetration, and double its overall revenue in the next 3 years. www.modernretail.co/operations/c...
modernretail.co
Cashmere brand White & Warren embarks on a rebrand as it targets younger shoppers and digital sales
White & Warren is updating its logo, website, product assortment and marketing mix to try and woo a younger clientele.
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Julia Waldow @juliawaldow.bsky.social · 03/09/2025
I'm back on the earnings train! 🚃 Here's what fashion companies like Crocs, Urban Outfitters, Gap, and Allbirds have had to say about hot-button issues like tariffs, manufacturing, pricing, and the holidays, as summer comes to a close: www.modernretail.co/operations/i...
modernretail.co
In earnings reports, fashion brands clock continued fallout from tariffs and tease holiday plans
As summer comes to a close, hot-button issues like tariffs, manufacturing and pricing continue to dominate conversations at fashion brands.
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Julia Waldow @juliawaldow.bsky.social · 02/09/2025
New: It was Labor Day weekend... but brands didn't get time off when it came to tariffs. Companies are still facing fallout from the de minimis exemption going away last week -- and many are pulling back on product development or raising prices, as a result. www.modernretail.co/operations/m...
modernretail.co
'Millions of dollars in lost profit': Brands are mourning the death of de minimis
Brands and retailers are dealing with sticker shock after the U.S. fully eliminated the de minimis provision on August 29.
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Julia Waldow @juliawaldow.bsky.social · 15/08/2025
Canadian intimates brand Knix, now in its 12th year in business, is opening its first-ever permanent store in the U.S. today, in NYC. The company is eyeing additional locations across Manhattan & Brooklyn, not far from its home base of Toronto. More here: www.modernretail.co/operations/c...
modernretail.co
Canada's Knix puts down roots in the US with a new permanent store and fulfillment center
On Friday, Knix, which is known for its leakproof underwear, will open its first permanent store in the states, in New York City.
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Julia Waldow @juliawaldow.bsky.social · 12/08/2025
Today in Las Vegas, #eBay is set to announce a new #AI tool to help sellers answer buyer questions. The company told me it sees AI seller tools as a "virtuous flywheel" that can lead to increased revenue & traffic. More here on @modernretail.bsky.social 👇 $EBAY www.modernretail.co/technology/h...
modernretail.co
Hoping to sway sellers, eBay steps up AI tools
As it celebrates its 30th birthday, eBay is hosting a seller conference on Tuesday in Las Vegas, where it is set to announce a new AI tool.
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