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Jeffrey Allen

@jallen300.bsky.social
151 followers 78 following 45 posts

I evangelise service design at the UK Ministry of Justice and work with policy teams to apply user-centred design to complex challenges. I care about #servicedesign #govdesign #media4good

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Jeffrey Allen @jallen300.bsky.social · 22/09/2025
Really looking for to Wed night's TransformGov Talks on Unlocking breakthrough innovation by planning for AI disasters and daily habits for strategic storytelling... Sign up here for interesting chat and free 🍕🍕🍕 (if you join in person in London): luma.com/sm09nslz
luma.com
TransformGov Talks : September 2025 · Luma
Dr Moira Nicolson, Lead Behavioural Scientist (Cabinet Office) and Honorary Research Fellow (UCL) plus Holly Marquez, Senior Behavioural Scientist, (Cabinet…
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Jeffrey Allen @jallen300.bsky.social · 17/09/2025
"The machine (of government) is breaking before our eyes and if we're not careful it's going to be dismantled," says @jamestplunkett.bsky.social kicking off #SDinGov. We'll be looking at how to bring a more curious, humble, and systemic mindset to the work of govt tomorrow afternoon.
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Jeffrey Allen @jallen300.bsky.social · 17/09/2025
The rise of professions can transform how society functions, says @jamestplunkett.bsky.social at kickoff of #SDinGov... medium.com/@jamestplunk... We'll be taking about the rise of the design profession in government at the end of the day today.
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Jeffrey Allen @jallen300.bsky.social · 17/09/2025
The project of our times… This is the cathedral we're all part of building as designers in government today, says @jamestplunkett.bsky.social kicking off #SDinGov. I'm here for it!
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Jeffrey Allen @jallen300.bsky.social · 17/09/2025
This please! James Plunkett kicking off #SDinGov with a story in 3 chapters.
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Jeffrey Allen @jallen300.bsky.social · 17/09/2025
Psyched for another inspiring #SDinGov25! Thank you thank you thank you to the conference panel led by the amazing Jen Thompson for putting together a really exciting agenda!
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Reposted by Jeffrey Allen
transformgovtalks.bsky.social @transformgovtalks.bsky.social · 09/06/2025
🚨 6PM, WED 25 June 🚨 Join us for the seventh TGT at the MoJ or online, with: * Antonio Weiss on his new book, "AI Demystified" * ​Becky Miller, Defra, on designing policy with complex evidence lu.ma/jkd8jbzu Please share! Thanks 🙏.
lu.ma
TransformGov Talks : Seventh event · Luma
Speakers Antonio Weiss on his new book, "AI Demystified" Becky Miller, Defra, on designing policy with complex evidence live stream will be here : …
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Jeffrey Allen @jallen300.bsky.social · 24/05/2025
Really looking forward to this! Join us next Wed... If you join in person in London there'll even be free 🍕🍕🍕 and (not free but always interesting) pub chat afterward!
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Jeffrey Allen @jallen300.bsky.social · 01/04/2025
@fulhamish.bsky.social would Fulham be any lower in the table today if they hadn't signed Andersen and Smith Rowe over the summer?
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Jeffrey Allen @jallen300.bsky.social · 26/03/2025
Missed this month's TransformGov Talk? Want to be the first to hear about next month's? Sign up for our newsletter here! transformgov-talks.kit.com/b6dac7cdd5
transformgov-talks.kit.com
Subscribe to our newsletter
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Jeffrey Allen @jallen300.bsky.social · 27/01/2025
I finally got around to synthesising all the thoughts running around my head since #ukgc25 last week... jallen300.medium.com/uk-govcamp-2... What love to hear what others think about all this...
jallen300.medium.com
UK GovCamp 2025: ‘Test and Learn’, Missions, AI and more…
GovCamp is an annual ‘unconference’ where people working in and around government get together to talk about what’s on their mind. Held on…
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Jeffrey Allen @jallen300.bsky.social · 18/01/2025
Lovely and inspiring chats with @cathydutton.bsky.social @daverog.bsky.social @trillyc.bsky.social @davidheath.org & so many others at #ukgc25 today. Thanks so much to all the campmakers (and sponsors!) for enabling this! Look forward to seeing the reboot of #OneTeamGov @jacattell.bsky.social 🚀
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Jeffrey Allen @jallen300.bsky.social · 18/01/2025
Thank you #ukgc25 ❤️
Quote: "you can only get so far without a tribe"
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Jeffrey Allen @jallen300.bsky.social · 18/01/2025
On my way #ukgc25 Looking forward to chatting to loads of inspiring people about how we go about 'Rewiring the state' to mainstream Test-and-Learn into the fabric of all our institutions!
On a train at Abbey Wood station
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Jeffrey Allen @jallen300.bsky.social · 03/01/2025
. @sammyjames.bsky.social re "Get me to the Mets, how do I get there?"... The 7 line from Grand Central Station of course! Let us know next time you're in New York (between Apr & Oct) and my dad @jjaesqffc.bsky.social (the original Fulham-Mets fan) will be happy to show you around. #LGM #COYW
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Jeffrey Allen @jallen300.bsky.social · 22/12/2024
Listening to News Agents @lewisgoodall.com say the Greens need to 'be better' at the media game if they want the media coverage Reform gets. I hope Lewis will read Yuval Noah Harari's Nexus to understand why we desperately need institutions that rebalance the information game toward truthfulness.
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Jeffrey Allen @jallen300.bsky.social · 17/12/2024
Now I've been chatting to a friend/colleague about how services are commissioned in government (or by other big funders). Are there any really good examples of commissioners embedding user-centred design thinking and methods into their work?
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Jeffrey Allen @jallen300.bsky.social · 17/12/2024
Just chatting to a friend/colleague about how economists make assumptions and then use those assumptions to build cases for change. Got us thinking... ?? What can service designers learn from economists ?? Would love to hear what people think...
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Jeffrey Allen @jallen300.bsky.social · 14/12/2024
What a delightful day... Still working on my "Test-and-Learn" lino cut postcards... Thanks for letting me be one of your crew for the day @sallyhalls.bsky.social!
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Jeffrey Allen @jallen300.bsky.social · 18/11/2024
I’ve been thinking a lot about how government can function in ways that are more aware of and responsive to ordinary people’s needs... 1/5
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Jeffrey Allen @jallen300.bsky.social · 02/10/2024
230 participants from 30+ countries at this year's International Design in Government conference. ❤️ international.gov-design.com/helsinki2024/ Loving that 23 volunteers took notes and shared summaries of all sessions on Miro! What a brilliant and accessible knowledge repository.
international.gov-design.com
International Design in Government: Helsinki Conference 2024
The Helsinki Conference 2024 of the International Design in Government Community takes place from 1–2 October 2024. Its theme is ‘Systems change and futures’.
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Jeffrey Allen @jallen300.bsky.social · 02/10/2024
Really enjoying this behavioural insights workshop run by govt of Estonia, Talinn city gov, and Finland Prime Minister's office at #govdesign Thinking about how to enable (or block) people from keeping chickens at home led us to think about how to use *nudges* and *remove sludge* from our policies.
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Jeffrey Allen @jallen300.bsky.social · 01/10/2024
Once you've built credibility, write your Bible. In your jargon. Adapted to your context... And then get it embedded into your national guidelines for making services. Great tips on scaling design practices in govt from Josep Flores (Govt of Catalonia) #govdesign
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Jeffrey Allen @jallen300.bsky.social · 01/10/2024
Interesting analysis of why to build design practice internally (from Josep Flores, govt of Catalonia)... Even more interesting when you see their progression year on year... From external-heavy to fully internal to fully mixed over 5 years. #govdesign
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Jeffrey Allen @jallen300.bsky.social · 01/10/2024
Bureaucratic processes have their role and are needed, but there should also be a space for experimental approaches if we're going to have cognitively diverse policymaking. Brilliant keynote from EU Policy Lab's David Martens at #govdesign conference.
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Jeffrey Allen @jallen300.bsky.social · 01/10/2024
And this... #govdesign
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Jeffrey Allen @jallen300.bsky.social · 01/10/2024
Your annual reminder... @martinjordan.com and Kara Kana at the international #govdesign conference in Helsinki
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Jeffrey Allen @jallen300.bsky.social · 01/10/2024
A vision for joined-up government that's centred around people's needs... 🙏 Finnish design leader Anni Leppanen opening the international #govdesign conference in Helsinki.
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Jeffrey Allen @jallen300.bsky.social · 19/09/2024
Great Q in Andy Knight's talk on #publicdesign at #SDinGov: is anyone developing principles for what good public policy design looks like, that we can all use in our work and hold ourselves to account for? Interestingly, we developed a set of #policydesign principles in some recent x-gov work...
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Jeffrey Allen @jallen300.bsky.social · 19/09/2024
What are we actually taking about when we talk about #design in Government? Here's a definition crowd-sourced from interviews and surveys with hundreds of people working across the sector (shared by UK Gov Policy Design community lead Andy Knight at #SDinGov)
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Jeffrey Allen @jallen300.bsky.social · 19/09/2024
Standing room only for Andy Knight's talk on the state of #publicdesign in the UK at #SDinGov
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Jeffrey Allen @jallen300.bsky.social · 18/09/2024
Just a couple hours into #SDinGov but the concept that keeps coming back to me is that #servicedesign is really about *stewardship* much more so than _delivery_.
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Jeffrey Allen @jallen300.bsky.social · 18/09/2024
Feeling like Twitter is just 🦗 these days (for good reason), so finally testing the bsky waters. What better way to start than with this important set of reminders about #optimism from @audree.bsky.social at #SDInGov The slog of #GovTransformation #govdesign is long but we're slogging together.
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