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ING Global @ing.com · 14/09/2026

From climate risk to resilience: what comes next? 👉 ing.com/news/2026/fr... Society is transitioning to a low-carbon economy. So are our clients, and so is ING. We finance a lot of sustainable activities, but we still finance more that’s not. Find out how we’re progressing ing.com/sustainabili...

ING insights. Sustainable Finance Pulse - issue 11: Extreme heat, flooding and water scarcity are already affecting businesses across Europe. So how can organisations build resilience, and what role can sustainable finance play?

In issue 11 of our Sustainability Pulse, we unpack:
⚡ why adaptation is becoming an emerging business priority
⚡ how climate risks are influencing business and investment decisions
⚡ how sustainable finance can help turn resilience plans into action

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ING Global @ing.com · 30/07/2026

☀️ A strong quarter deserves a closer look. Behind the highlights are numbers that tell the story. Explore our #2Q2026 #INGResults and see what shaped the quarter. 📊 Learn more ing.com/investors/fi...

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ING Global @ing.com · 10/06/2026

ING is rolling out its global subscription banking model 🌍 Already live in Belgium, Poland & Romania, now launching in the Netherlands. 4 plans offering more flexibility, more control, because banking should adapt to life, not the other way around. Learn more 👉 ing.com/news/2026/ba...

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ING Global @ing.com · 02/06/2026

#INGNews A European first in AI-powered commerce. At #Money2020, ING with Worldline & Mastercard, enabled an AI assistant to search, select and complete purchases for customers, with their approval. ✅ First agentic payment transaction run entirely on European infrastructure 👉 ing.com/news/2026/ai...

A European first in AI-powered commerce. At Money20/20 in Amsterdam, ING, together with Worldline and Mastercard, enabled a new type of online shopping experience, fully enabled by an AI assistant, which can search, select and complete purchases on behalf of customers, with their approval.

The first agentic payment transaction of its kind running entirely on European infrastructure.

This is agentic commerce in action: AI helping customers save time, while opening new ways for businesses to engage in real time. Built through close collaboration and designed with customer control at its core.

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ING Global @ing.com · 23/02/2026

ING’s CEO Steven v. Rijswijk and global head of Sustainability Anne‑Sophie Castelnau attended the IEA Ministerial Meeting in Paris. As the only private financial institution present, ING played a critical role in discussions on investing in secure, affordable and sustainable energy systems.

Last week, our CEO Steven van Rijswijk and global head of Sustainability Anne-Sophie Castelnau attended the IEA Ministerial Meeting in Paris, representing ING as the only private financial institution present.

Together, with energy ministers from IEA countries and business leaders, they discussed how to invest in energy systems that are secure, affordable and sustainable. One clear takeaway: the energy debate is moving fast - from targets to delivery.

Decarbonisation is central to Europe’s competitiveness, but the energy transition doesn’t happen overnight. Investors need clear, credible, long term policy and meaningful carbon prices to commit to capital intensive, low carbon technologies.

ING's presence at the International Energy Agency (IEA) Ministerial Meeting shows that we play a critical role in making that happen. Turning ambition into investable reality at the scale and pace that Europe needs, ultimately comes down to creating the right conditions for projects to be commercially viable. This requires capital flow, clear policies and effective risk management.

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ING Global @ing.com · 18/02/2026

At ING, our approach to AI is pragmatic by design. AI must solve real problems, be built responsibly, reuse scalable solutions, and run on a secure, stable platform. That was the key insight shared by Marco Li Mandri, ING’s head of Advanced Analytics Strategy at ING, during the FRANKFURT DIGITAL FINANCE Conference. His message was clear: technology is not the goal, impact is.

And the impact of this approach is already tangible across ING:
🔸Hyper‑personalised customer engagement reaching more than 7 million customers
🔸Instant credit decisions for 65% of consumer loans in the Netherlands
🔸GenAI-powered chatbots resolving up to 80% of customer inquiries in real time.

Proof that when AI is grounded in real-world needs, built at scale, and deployed responsibly, it delivers measurable value.

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ING Global @ing.com · 09/02/2026

🚀 #ING’s Global AI #Hackathon 2026 is LIVE! 12 countries, 360 teams, 1,950 engineers & tech colleagues, all hacking on one theme: #AI. 🤖 Reliability: smarter releases, faster incident insights ⚡ Productivity: Copilot & GenAI to cut repetitive work 🔁 Reusability: scalable prompts, shared components

ING Global AI Hackathon 2026 has officially kicked into gear. From Amsterdam to Sydney and everywhere in between, our engineers and tech colleagues worldwide are ready to innovate like never before, turning ideas into impact for our customers and our business. Let the coding marathon begin! 🔥 THE 2026 SET‑UP
⌚ Time: 08:00–18:00 CET (Amsterdam)
🌍 Countries participating: 12
🎧 Streaming locations: 8
😎 MS Teams locations: 4
🧩 Teams worldwide: 360
😈 Total hackers: 1,950
👺 Onsite (8 countries): 1,640
👹 Online (4 countries): 310 This year’s theme: AI
Why it matters: We’re applying AI where it drives real value - to build resilience, productivity, and reusability at scale - empowering teams to deliver faster, safer, and smarter.

Participants across the globe are diving into three innovation tracks: 🤖 AI for Reliability
How can AI strengthen the way we release, monitor, and maintain our systems? From smarter vulnerability detection to faster incident understanding, building a more resilient bank, one release at a time.

⚡ AI for Productivity
Using tools like Copilot and cloud‑based GenAI models, teams are streamlining processes, reducing repetitive work, and accelerating decision‑making. Whether it’s generating summaries or automating tedious tasks, productivity gets a meaningful upgrade.

🔁 AI for Reusability
Why start from scratch when we can scale and reuse smarter? Think “Prompt Managers,” improved processes, and knowledge‑sharing for the long run, so great solutions can spread quickly across teams.

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ING Global @ing.com · 28/08/2025

ING x Brunel Solar Team = World Champs! 🧡☀️ 3,028 km across the Aussie Outback and Team Nuna nailed it at the Bridgestone World Solar Challenge! 🏆 Proud to sponsor bold ideas that spark real change. Congrats, legends! 💪 #SolarPower #Innovation #TeamNuna #ING

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ING Global @ing.com · 26/06/2025

Innovation on the move! We’re backing TU Delft students as they race across the Aussie outback in #Nuna13, their solar-powered beast. This is more than a race, it’s a mission in sustainability, tech, and bold ideas. Go team Nuna! #SolarChallenge #TUDelft #FutureIsBright #INGSupportsInnovation

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