Ines Mergel @inesmergel.bsky.social · 10/07/2026🚨 New publication alert 🚨 ✍ The journal Public Administration just published my article on how public bureaucracies are resolving agile ambidexterity between new work practices and the dominant administrative processes. 120
Ines Mergel @inesmergel.bsky.social · 29/05/2026🚨 Public Management Review has just published my article "Cultural humility in agile work practices".tandfonline.comCultural humility in agile work practicesCultural humility shows when we stay open to learning and adapt to unfamiliar administrative environments. Humble people reflect on themselves accurately and value unfamiliar bureaucratic cultures.... 110
Ines Mergel @inesmergel.bsky.social · 14/03/2026🚨 Our paper discussing the outcomes of value co-creation and co-destruction in digital transformation processes is now officially published in the journal Digital Government Research and Practice: ✍ Find it here in open access format: dl.acm.org/doi/10.1145/...dl.acm.orgOutcomes of Value Co-Creation and Co-Destruction in the Digital Transformation of Public Services | Digital Government: Research and PracticeTransforming public services from an analog to a digital delivery mode is generally assumed to have positive effects. Most recently, these transformations include the co-creation of newly designed dig... 040
Ines Mergel @inesmergel.bsky.social · 01/01/2026📖 Our new book "AI innovations in public services" is available here link.springer.com/book/10.1007...link.springer.comAI Innovations in Public ServicesThis open access book offers policymakers and library managers implementation guidance and case studies on how AI can shape the future of libraries. 031
Reposted by Ines MergelGabriella "Biella" Coleman @biella.bsky.social · 20/12/2025Book Authors: make sure to check to see if you are eligible for payment (re: Anthropic Copyright Settlement Website) One of my 2 books is (both should have been my one of my publishers failed to register my copyright) www.anthropiccopyrightsettlement.comanthropiccopyrightsettlement.comHomepage | Bartz v Anthropic Settlement Site 175
Ines Mergel @inesmergel.bsky.social · 21/11/2025The Screen That Ate Your Child’s Education www.nytimes.com/2025/11/16/o...nytimes.comOpinion | The Screen That Ate Your Child’s Education 000
Ines Mergel @inesmergel.bsky.social · 14/08/2025🤓 Take a look at our co-authored article with lead author Juliane Schmeling on "Data collaboration in digital government research: A literature review and research agenda" published in Government Information Quarterly: www.sciencedirect.com/science/arti...sciencedirect.comData collaboration in digital government research: A literature review and research agendaSovereign data infrastructures are a central building block of the European Data Strategy, yet little is known about how public administrations share … 010
Ines Mergel @inesmergel.bsky.social · 10/07/2025Candidates’ explanatory style – how they attributed causes to bad events – predicted election outcomes.tandfonline.comOptimism predicted Trump’s victory: explanatory style during the 2024 presidential campaignCandidates’ explanatory style – how they attributed causes to bad events – predicted election outcomes. We analyzed causal explanations from the 2024 presidential campaign using Content Analysis of... 010
Ines Mergel @inesmergel.bsky.social · 01/07/2025The next step in dismanteling science: www.nature.com/articles/d41...nature.comTrump team axes contracts with publishing giant Springer NatureThe action comes as high-ranking US officials criticize top journals as ‘woke’ and ‘corrupt’. 051
Ines Mergel @inesmergel.bsky.social · 26/06/2025A.I. Is Starting to Wear Down Democracy www.nytimes.com/2025/06/26/t...nytimes.comA.I. Is Starting to Wear Down Democracy 000
Ines Mergel @inesmergel.bsky.social · 26/06/2025Not surprising: www.npr.org/2025/06/02/n...npr.orgFormer DOGE engineer says federal waste and fraud were 'relatively nonexistent'NPR's Juana Summers talks with Sahil Lavingia, who worked for the Department of Government Efficiency as a software engineer assigned to the Department of Veterans Affairs, about his experience. 020
Ines Mergel @inesmergel.bsky.social · 05/06/2025✨ Our new paper, co-authored with Noella Edelmann and Nathalie Haug, was just published in the journal Digital Government: Research and Practice: "Outcomes of Value Co-Creation and Co-Destruction in the Digital Transformation of Public Services." ✨ 🆓 Read it here: dl.acm.org/doi/10.1145/...dl.acm.orgOutcomes of Value Co-Creation and Co-Destruction in the Digital Transformation of Public Services | Digital Government: Research and PracticeTransforming public services from an analog to a digital delivery mode is generally assumed to have positive effects. Most recently, these transformations include the co-creation of newly designed dig... 072
Ines Mergel @inesmergel.bsky.social · 15/04/2025Our paper "Digitally-induced change in the public sector: a systematic review and research agenda" was the top-cited article in Public Management Review. You can read it here open access: lnkd.in/eTbE-MSj 061
Reposted by Ines MergelMark Cuban @mcuban.bsky.social · 02/03/2025If you worked for 18F and got fired, Group together to start a consulting company. It’s just a matter of time before DOGE needs you to fix the mess they inevitably create. They will have to hire your company as a contractor to fix it. But on your terms. I’m happy to invest and/or help 334111575319899
Reposted by Ines MergelWaldo Jaquith @waldo.net · 01/03/202518F, the federal government’s technology shop, was just demolished by Musk’s team. It was a cost-recoverable org, charging agencies for their expertise, using a consulting model. Its cost to government was negligible, its benefits huge. My team there once saved DoD $500 million. A thread about 18F: 2727861066
Reposted by Ines MergelAlt18F @alt18f.bsky.social · 01/03/202518F was doing exactly the type of work that DOGE claims to want – yet we were eliminated shortly after midnight. Read our letter to the American people: 18f.org18f.orgWe're not done yet | 18F 697187396805
Ines Mergel @inesmergel.bsky.social · 28/02/2025New article alert 🤓 "Co-Production Phases in the Development and Implementation of Digital Public Services," co-authored with Noella Edelmann and Nathalie Haug Now published in Oxford University's Perspectives on Public Management and Governance journal: doi.org/10.1093/ppmg... 190
Ines Mergel @inesmergel.bsky.social · 24/02/2025Website to track firing of federal employees in the US: trumpcostsamerica.com?fbclid=IwY2x...trumpcostsamerica.comTrump Costs AmericaHighlighting the real people whose lives have been ruined, the good American jobs that are being destroyed, and the important public goods being lost. 020
Ines Mergel @inesmergel.bsky.social · 23/02/2025Not Incentivized Yet Efficient: Working From Home in the Public Sector: papers.ssrn.com/sol3/papers....papers.ssrn.comNot Incentivized Yet Efficient: Working From Home in the Public SectorThis paper studies whether working from home (WFH) affects workers' performance in public sector jobs. Studying public sector initiatives allows us to establish 000
Ines Mergel @inesmergel.bsky.social · 12/02/2025Why not help out? 🇩🇰 denmarkification.comdenmarkification.comHelp Denmark Buy California – Because Why Not?Buy it from Trump, the bigliest crowdsourcing ever 010
Ines Mergel @inesmergel.bsky.social · 28/01/2025openai.com/global-affai...openai.comIntroducing ChatGPT GovChatGPT Gov is designed to streamline government agencies’ access to OpenAI’s frontier models. 010
Reposted by Ines MergelWill Oremus @willoremus.com · 23/01/2025I talked with three experts on government efficiency about DOGE taking over the Obama-era US Digital Service, including its co-founder @pahlkadot.bsky.social. They all said Elon Musk has a rare opportunity to make government work better. And they all worried he might blow it. wapo.st/4jHi3s3wapo.stAnalysis | How DOGE could succeed — or fail miserablyGovernment efficiency experts say Elon Musk has a chance to build on what the U.S. Digital Service accomplished — or ruin it. 439118
Ines Mergel @inesmergel.bsky.social · 22/01/2025DOGE will take over the US Digital Service - effectively destabilizing its integration into the bureaucracy given that DOGE itself is only a temporary organization: www.nytimes.com/2025/01/21/u...nytimes.comHow Trump’s Department of Government Efficiency Will WorkThe structure and goals of the cost-cutting effort have changed over the past 10 weeks. Here’s how. 010
Ines Mergel @inesmergel.bsky.social · 06/01/2025Sad loss to the community of public management researchers :( 020
Ines Mergel @inesmergel.bsky.social · 30/12/2024Hello editors, what can we do to make our academic content more accessible? We need to write in plain language, avoid wild abbreviations, explain better/easier than convoluted language, maybe put the research design into an appendix, and get right to the core of the findings.economist.comAcademic writing is getting harder to read—the humanities most of allWe analyse two centuries of scholarly work 090
Reposted by Ines MergelDavid M. Perry @lollardfish.bsky.social · 30/12/2024Not only keep them out of evaluations, but stop entirely. Do not use. 13461118
Ines Mergel @inesmergel.bsky.social · 28/12/2024Wouldn't it be nice to apply similar design principles to public service design? www.dw.com/en/how-the-f...dw.comHow the 'Frankfurt kitchen' triggered a domestic revolution – DW – 12/27/2024Around a century ago, working in the kitchen was still cumbersome and inefficient. But then a Viennese architect had a groundbreaking idea that has endured to this day: the fitted kitchen. 030
Ines Mergel @inesmergel.bsky.social · 09/12/2024Not good: Women faculty feel ‘pushed’ from academia by poor workplace climate | Science | AAAS www.science.org/content/arti...science.orgWomen faculty feel ‘pushed’ from academia by poor workplace climateThe gender gap in faculty attrition worsens after tenure, according to a new study 010
Ines Mergel @inesmergel.bsky.social · 28/05/2024🔥 New special issue in Public Management Review titled "Implementing AI in the Public Sector" co-edited with Helen Dickinson, Jari Stenvall, and Mila Gasco Hernandez. The SI provides first insights into how different public sector organizations are starting to implement AI into their operations. 🔥 121
Ines Mergel @inesmergel.bsky.social · 28/03/2024👀 In my research group, we have either two 50% TVL-13 positions or one 100% TVL-13 position open. The job descriptions are available in English and German. 🎯 We are working on all things agile and digital in the public sector. 121
Ines Mergel @inesmergel.bsky.social · 16/03/2024Together with Mila Gasco, Greta Nasi, Albert Meijer, and M. Jae Moon, I am co-editing a special issue in the journal 'Public Administration' on the dynamics of digital transformation in public administration. Consider submitting your paper! CfP: onlinelibrary.wiley.com/page/journal... 054
Ines Mergel @inesmergel.bsky.social · 20/01/2024Big news: We successfully recruited Pontus Westerberg as our first Executive Director. Pontus will lead the expansion of our operations and the implementation of our strategic goals. Read the press release here: www.teachingpublicservice.digital/en/news/teac... 030
Reposted by Ines MergelMeredith Broussard, PhD @merbroussard.bsky.social · 19/01/2024Freshmen in the online program at ASU pay about $32K/year-- so it looks like what this "partnership" means is ASU is proposing to charge freshman comp students $4000 for a class where they are "tutored" by ChatGPT, a technology that currently can be used for free online. 1212362
Ines Mergel @inesmergel.bsky.social · 13/01/2024Take a look at our new paper on the institutional work of smart city managers: sciencedirect.com/science/arti... 110
Ines Mergel @inesmergel.bsky.social · 21/12/2023Very happy to share that I just published an article in the journal Public Administration Review: I looked at the social affordances of introducing agile work practices into administrative routines of public sector organizations. 150
Ines Mergel @inesmergel.bsky.social · 28/11/2023Next week's "Agile and Digital Governance Research Colloquium" is hosting Steven NÕmmik from TalTech who will present his work on user contributions in multi-actor innovative healthcare initiatives in Estonia. You can sign up for our mailing list here: lnkd.in/e6Y3eb8h 000
Ines Mergel @inesmergel.bsky.social · 01/11/2023📢 Our next Agile and Digital Governance Research Colloquium was moved to November 16th. 🗣 David Eaves (Professor at UCL) will present his paper titled "Unpacking Complexity in Digital ID Systems Design: The Case of Jamaica's National ID Legislation". 130
Ines Mergel @inesmergel.bsky.social · 26/10/2023We just set the dates for a new masterclass for university professors and instructors. People so far found it useful and felt better prepared to go into the new semester. Come join us! lnkd.in/du83DUU 100
Ines Mergel @inesmergel.bsky.social · 16/10/2023Based on an ethnographic study of German management consultants, Felix Stein identified three forms of ignorance that arise as part of commodifying expertise: ignorance due to profit, ignorance due to rhetoric, and ignorance due to strong assumptions: www.felixstein.net/monograph 162
Ines Mergel @inesmergel.bsky.social · 10/10/2023👩🎓 Our online "Agile and Digital Governance Research Colloquium" starts again. 010
Ines Mergel @inesmergel.bsky.social · 07/10/2023Something that we can rarely observe: a new school of government and policy is born that embeds science, data, and the role and impact of technology in the curricula: hub.jhu.edu/2023/10/06/j... 000
Ines Mergel @inesmergel.bsky.social · 05/10/2023Detected a blatant case of plagiarism of one of my articles today. The authors claim that no one ever worked on this topic. Then they used my coding taxonomy, conceptual framework (scrawly graphic) & copied many of the text passages (8 pages full of incidences). I am sad: so much work to prove it. 030
Ines Mergel @inesmergel.bsky.social · 03/10/2023Congratulations to all new fellows of the National Academy of Public Administration: napawash.org/press-releas... 000
Ines Mergel @inesmergel.bsky.social · 01/10/2023Really interesting article about hybrid work environments. Hasn't really arrived in the environments I work in: www.economist.com/by-invitatio... 010
Ines Mergel @inesmergel.bsky.social · 25/09/2023📚 This week, I participated in a book sprint for a new co-authored book we are working on. We had a writing trainer who guided us through the process. We adopted the Scrum roles: developers as the editorial/author team, a project manager as the Scrum master who timeboxed us. 110
Ines Mergel @inesmergel.bsky.social · 29/08/2023Come join us for our next Masterclass on how to use our "Teaching Public Service in the Digital Age" syllabus: www.teachingpublicservice.digital/masterclass5-1 040