A shocking story by @danielleherbert.bsky.social about @gwr.com’s treatment of wheelchair user Phoebe Tesoriere: she was left to crawl - literally - through a carriage because the promised ramp was not available. And then GWR took NINE MONTHS to apologise. Why so long? www.bbc.co.uk/news/article...
bbc.co.uk
Caerphilly wheelchair user 'had to crawl' off GWR train from London
Phoebe's mum says watching the incident was "traumatic" and left her feeling "helpless".