Sarah Killick’s battle with Clarion Housing reveals repair failures, complaint restrictions and a breakdown in trust. Is this what DARVO looks like?

Residents say new legislation in England forcing landlords to fix dangerous hazards is not improving conditions

Decision Case ID 202439478 Decision type Investigation Landlord Notting Hill Genesis Landlord type Housing Association Occupancy Secure Tenancy Date 30 July 2026 Background The resident lives with her...

Ben Jenkins examines David Stevenson’s Regener8 summits, their claimed impact and the legal, police and financial threats that followed scrutiny.

Does housing have an events problem? With more than 40 housing-related conferences, summits and awards already identified in 2026, I look at the scale, cost and culture surrounding the sector’s events...

The National Housing Federation has again published its Code of Conduct, setting out the standards of behaviour, culture and accountability it believes should apply across the social housing sector. I...

GreenSquareAccord residents question who owns and profits from The Trials of Mrs Tranter, as unverified claims of a 43% complaints reduction are used to market the training programme.

YouTube video by Housing Sector

YouTube video by Housing Sector

Make it possible for tenant/leaseholders to pay disputed service charges to a court. The funds will then only pass to landlords if they can prove the charge's legitimacy within a specified timeframe. ...

YouTube video by Housing Sector

Make it possible for tenant/leaseholders to pay disputed service charges to a court. The funds will then only pass to landlords if they can prove the charge's legitimacy within a specified timeframe. ...

YouTube video by Housing Sector

YouTube video by Housing Sector

YouTube video by Housing Sector

YouTube video by Housing Sector

YouTube video by Housing Sector

An in-depth investigation into service charges in the social housing sector, examining missing invoices, transparency failures, and governance concerns across housing associations including Peabody an...

YouTube video by Housing Sector

YouTube video by Housing Sector

YouTube video by Housing Sector

YouTube video by Housing Sector

YouTube video by Housing Sector

YouTube video by Housing Sector

YouTube video by Housing Sector

Joseph Brown says the charges for his flat will increase by about £1,500 a quarter from April.

YouTube video by Housing Sector

A resident’s case against GreenSquareAccord exposes the use of SLAPPs in social housing. After complaints were upheld, the response escalated into legal threats, restrictions, and court action. This a...

YouTube video by Housing Sector

An investigation into how Housing Benefit flows from local councils to housing associations, revealing tens of millions of pounds in public money linked to a single provider and raising serious questi...

Spin. Silence. Repeat.

A governance dispute at Sir Thomas More Estate raises questions about residents’ association independence, major works oversight, and who truly represents residents.