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Heat Trust

@heattrust.bsky.social
83 followers 33 following 8 posts

Heat networks consumer champion for Great Britain. Operator of the only heat networks consumer-protection scheme. Leading the way in setting customer service standards since 2015.

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Heat Trust @heattrust.bsky.social · 28/08/2025
Ofgem’s proposed energy debt relief scheme excludes heat network consumers, who were hit hardest by the energy crisis and aren’t protected by its price cap. With Ofgem soon to be the sector's regulator, heat network consumers mustn't be an afterthought or sidebar in its work. tinyurl.com/3ykfyruw
Graphic with quote from Heat Trust’s consultation response: “Ofgem is delivering mixed messages to heat network consumers as the sector’s future regulator – simultaneously promising them equivalent protections to gas and electricity consumers, while working to improve gas and electricity outcomes in a way that leaves heat network consumers behind”.
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Heat Trust @heattrust.bsky.social · 21/07/2025
NEWS: Ofgem’s fair pricing plans still fall short for heat network customers “Ofgem’s proposals around price regulation do not yet deliver the level of fairness or price protection that heat network customers deserve." #heatnetworks #consumers #ofgem heattrust.org/news-events/...
https://heattrust.org/news-events/198-ofgem-s-fair-pricing-plans-still-fall-short-for-heat-network-customers
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Heat Trust @heattrust.bsky.social · 25/11/2024
🎉 It’s Heat Trust’s ninth birthday! Since our scheme’s launch on 25 Nov 2015, we’ve grown from protecting 15,000 heat network consumers to 85,000 today. We’re very proud of how our small non-profit organisation has paved the way for future @ofgem.bsky.social regulation of #heatnetworks.
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