iiinova — where your digital self keeps evolving

Reposted by Helen Atherton

BJGP @bjgp.org · 28/08/2026

Greater use of online triage tools was associated with more investigations and referrals for suspected #Cancer, but not with better diagnostic outcomes doi.org/10.3399/BJGP... @apexcomms.bsky.social @h-atherton.bsky.social @uos-primarycare.bsky.social #PrimaryCare #GeneralPractice

doi.org

Online triage and cancer diagnostic activity in general practice: a cross-sectional study | British Journal of General Practice

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Reposted by Helen Atherton

Francesca H. Dakin @francescadakin.bsky.social · 17/06/2026

Interested in AI, digital health, and the future of primary care? Join the Digital Technologies SIG at #SAPC2026 in St Andrews for updates, networking, and a talk from Dr Christina Derksen on AI scribes in UK primary care When? 24 June | 10:00–11:00 Where? Gateway, Seminar Room 1 All welcome!

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Reposted by Helen Atherton

BJGP @bjgp.org · 22/01/2026

No. 7 #BJGPTop10 What patients want from access to GP: Same-day appointments are not what patients always want doi.org/10.3399/BJGP... @h-atherton.bsky.social @uos-primarycare.bsky.social #PatientAccess #PatientExperience #SystematicReview #MedicalResearch #HealthPolicy #PrimaryCare #BJGP #research

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Reposted by Helen Atherton

BJGP @bjgp.org · 16/12/2025

Continual adaptation of access systems to try to meet demand leads to complex access that is confusing for patients & creates work for #GeneralPractice An alternative approach might investigate what patients want/need & consider how best to deliver doi.org/10.3399/BJGP... @h-atherton.bsky.social

doi.org

Access to general practice appointments and sustainable change: a focused ethnographic case study | British Journal of General Practice

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BJGP Open @bjgpopen.bsky.social · 11/11/2025

UK patients’ and carers’ experiences of urgent care telephone-triage. Findings from semi-structured interviews highlight complexity and delays experienced by patients in two-step triage, and experiences of rigidity and unhelpful communication during non-clinician triage ➡️ doi.org/10.3399/BJGP...

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NIHR School for Primary Care Research (SPCR) @nihrspcr.bsky.social · 16/10/2025

We begin the morning with a panel Q&A session — a chance for our trainees to hear insights and ask questions directly to our experts. 🎤 Read more about the panel here: www.spcr.nihr.ac.uk/events/spcr-... #SPCRTrainees

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Reposted by Helen Atherton

NIHR School for Primary Care Research (SPCR) @nihrspcr.bsky.social · 16/10/2025

Our Panel includes Nisreen Alwan, Professor of Public Health, James Sheppard, Professor of Applied Health Research, Hajira Dambha- Miller, NIHR Clinical Lecturer, Helen Atherton, Professor of Primary Care Research 🎤 Read more about the panel here: www.spcr.nihr.ac.uk/events/spcr-... #SPCRTrainees

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NIHR School for Primary Care Research (SPCR) @nihrspcr.bsky.social · 16/10/2025

A huge thank you to our panel for sharing their insights, experiences, and advice during this morning’s Q&A session. 🎤👏 Your contributions made for an inspiring and thought-provoking discussion. #SPCRtrainees

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Reposted by Helen Atherton

BJGP @bjgp.org · 07/10/2025

Listen to the audio interview with @steph-stockwell.bsky.social on the evolution of the GP receptionist role bjgplife.com/214 @h-atherton.bsky.social‬ @randeurope.org‬ @uos-primarycare.bsky.social‬ #GPreceptionists #receptionists #PrimaryCare #GP

bjgplife.com

Receptionists reimagined: How online services are transforming the GP front desk - BJGP Interviews

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Reposted by Helen Atherton

BJGP Open @bjgpopen.bsky.social · 29/09/2025

The future of continuity: exploring GP registrars' views relational continuity of care. Registrars valued relational continuity, but faced significant barriers such as rotational training, high workloads, and limited appointments access ➡️ doi.org/10.3399/BJGP... @h-atherton.bsky.social

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Helen Atherton @h-atherton.bsky.social · 03/09/2025

Abstract submission now open! www.southampton.ac.uk/primarycare/...

southampton.ac.uk

South West SAPC Conference 2026

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Reposted by Helen Atherton

BJGP @bjgp.org · 28/08/2025

The introduction of digital services for patients in #GeneralPractice has changed the role of the receptionist, making it more complex and impacting on workload doi.org/10.3399/BJGP... @randeurope.org @uos-primarycare.bsky.social @h-atherton.bsky.social @steph-stockwell.bsky.social

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Helen Atherton @h-atherton.bsky.social · 30/07/2025

Come join the @uos-primarycare.bsky.social next March for South West SAPC. Please save the date! More information to follow...

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Reposted by Helen Atherton

University of Southampton News @uosmedia.bsky.social · 07/07/2025

Booking a #GP appointment should be an easy task, yet for many it’s a source of frustration, says our expert @h-atherton.bsky.social. Writing for @uk.theconversation.com, she outlines what patients really want from their practices 👇 theconversation.com/what-people-... @uos-primarycare.bsky.social

theconversation.com

What people really want from their GP – it’s simpler than you might think

Patients are being clear about what they want but nobody’s listening.

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Reposted by Helen Atherton

University of Southampton @unisouthampton.bsky.social · 07/07/2025

What do patients really want from their GPs? A major study by our experts has revealed the top demands people have of their doctors. Read more👉 tr.ee/S8AK42 @h-atherton.bsky.social @bjgp.bsky.social @russellgroup.bsky.social @uhsftresearch.bsky.social @uos-primarycare.bsky.social

Doctor’s hands with red nail polish writing on laptop next to stethoscope.

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Helen Atherton @h-atherton.bsky.social · 07/07/2025

Happening tomorrow, do join us if you are at @sapc.ac.uk ASM!

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Reposted by Helen Atherton

BJGP @bjgp.org · 03/07/2025

When accessing #GeneralPractice, patients want simple booking systems, short waiting times, and choice of clinician, healthcare professional type, and consultation mode doi.org/10.3399/BJGP... @h-atherton.bsky.social #PrimaryCare

doi.org

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Reposted by Helen Atherton

Francesca H. Dakin @francescadakin.bsky.social · 25/06/2025

Super excited to attend the Digital Tech SIG at SAPC this year, where I'll be discussing my upcoming @fshi.bsky.social Mildred Blaxter Fellowship project on 'The Digital Facsimile in AI-enabled Access and Triage'.

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Reposted by Helen Atherton

BJGP @bjgp.org · 24/06/2025

Same-day appointments are not what patients always want, according to a new #SystematicReview of what patients actually want from their GP service doi.org/10.3399/BJGP... @h-atherton.bsky.social #PrimaryCare #GPAppointments #GPaccess

youtu.be

What do patients want from GP access?

YouTube video by BJGP

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Reposted by Helen Atherton

BJGP @bjgp.org · 24/06/2025

Listen to the audio interview with @h-atherton.bsky.social on what patients actually want, with some surprising and simple results www.bjgplife.com/209 #PrimaryCare #GPAppointments #GPaccess #SystematicReview

bjgplife.com

What do patients really want? Rethinking general practice access

Quickly and easily listen to BJGP Interviews for free!

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Reposted by Helen Atherton

Digital Technologies in Primary Care SIG @digitalsig.bsky.social · 19/06/2025

Are you going to SAPC 2025? If so please join us for the @digitalsig.bsky.social special interest group meeting, with guest speaker @francescadakin.bsky.social on 8th July at 11am

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Helen Atherton @h-atherton.bsky.social · 19/06/2025

Are you going to SAPC 2025? If so please join us for the @digitalsig.bsky.social special interest group meeting, with guest speaker @francescadakin.bsky.social on 8th July at 11am

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Reposted by Helen Atherton

Euan Lawson @euanlawson.social · 18/06/2025

The impact factors for 2024 are published today - *sigh* - so this is a good moment to send people to the editorial I wrote last month about them, the BJGP, and QRPs/journalology. #primarycare #BJGP bjgp.org/content/75/7...

bjgp.org

Medical journalology and questionable research practices

The BJGP is the world’s leading journal in primary care and general practice. I’m happy to defend this assertion but the temptation is to reach for a metric to support the case. And of course, the obv...

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Reposted by Helen Atherton

BJGP Open @bjgpopen.bsky.social · 01/05/2025

This unique evaluation of the General Practice Community Pharmacist Consultation Service provides from the perspective of patients referred by general practices, providing valuable insights that will inform the Pharmacy First scheme. ➡️ doi.org/10.3399/BJGP... @h-atherton.bsky.social

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Helen Atherton @h-atherton.bsky.social · 30/04/2025

An excellent opportunity to join us

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Helen Atherton @h-atherton.bsky.social · 09/04/2025

Another part of the GPSUS study is published: 'Formulating outputs from a mixed-methods study of access to general practice: a series of collaborative stakeholder workshops' www.journalslibrary.nihr.ac.uk/hsdr/publish... @cjpope.bsky.social with thanks to everyone who took part in these workshops

journalslibrary.nihr.ac.uk

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Reposted by Helen Atherton

Primary Care Research Centre - University of Southampton @uos-primarycare.bsky.social · 20/03/2025

Congratulations to all of our colleagues! Including @miriamsanter.bsky.social and Tracey Sach from the Primary Care Research Centre,@unisouthampton.bsky.social 👏 👏👏

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Reposted by Helen Atherton

Primary Care Research Centre - University of Southampton @uos-primarycare.bsky.social · 12/03/2025

Publication alert 🚨 Supporting patients to use online services, a case study led by @h-atherton.bsky.social

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Reposted by Helen Atherton

BJGP @bjgp.org · 12/03/2025

Better strategy and support is needed for #GeneralPractice patients to use online services. Support can be ad hoc and by reception staff, who may be unfamiliar with multiple online services; this may widen inequalities in access to #HealthCare doi.org/10.3399/BJGP... @h-atherton.bsky.social

doi.org

Supporting patients to use online services in general practice: focused ethnographic case study | British Journal of General Practice

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Reposted by Helen Atherton

BJGP @bjgp.org · 11/03/2025

General practice is doing its best to support patients’ use of online services, but in the context of no support or funding to provide this service, support is often ad hoc and mostly delivered by reception staff. doi.org/10.3399/BJGP... @h-atherton.bsky.social #PrimaryCare #GPsky #PatientSupport

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Helen Atherton @h-atherton.bsky.social · 11/03/2025

Thanks @bjgp.bsky.social for inviting me to do the podcast 😀

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Helen Atherton @h-atherton.bsky.social · 02/03/2025

Research by NIHR InPractice Fellow Helen Leach, at Warwick, from her time as an academic clinical fellow. Important work from a dedicated GP.

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Helen Atherton @h-atherton.bsky.social · 04/02/2025

New publication from a stream of work looking at digital triage in urgent care services (NHS111), we matched triage data with HES data. 'Clinician-led urgent care triage is more accurate in identifying the likelihood of a need for ED or in-patient care than non-clinician triage.' rdcu.be/d8wg2

rdcu.be

Safety and accuracy of digitally supported primary and secondary urgent care telephone triage in England: an observational study using routine data

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Reposted by Helen Atherton

Primary Care Research Centre - University of Southampton @uos-primarycare.bsky.social · 30/01/2025

🌟 Discover the real-world impact of SPCR research in their Bitesize Impact Showcase Webinars! 🌟 🔗 Learn more & register: bit.ly/spcr-bitesiz... #PrimaryCare #Research #Impact #SPCR For more information and registration, please visit: www.spcr.nihr.ac.uk/news/spcr-bi... @nihrspcr.bsky.social

bit.ly

SPCR Bitesize Impact Showcases

Join us for a series of engaging webinars highlighting the successes and impact of our research.

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Helen Atherton @h-atherton.bsky.social · 07/01/2025

I am very lucky to work with an excellent NIHR In Practice Fellow, Dr Helen Leach, who has just published with Dr Barbara Caddick on understanding space in general practice using historical research. A fascinating piece that will resonate with many bjgp.org/content/75/7...

bjgp.org

Building on the past: how historical research can contribute to our understanding of the spaces of general practice

In July the British Journal of General Practice published an Analysis article outlining the importance of the physical spaces of general practice, entitled ‘Why the spaces in which we deliver care mat...

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Reposted by Helen Atherton

SAPC @sapc.ac.uk · 17/12/2024

As the year draws to a close, we want to thank all our members for their support and contributions throughout 2024. We look forward to an exciting year ahead and remind you to submit your abstracts for the ASM before the end of January. sapc.ac.uk/article/2025...

sapc.ac.uk

2025 Call for abstracts

The annual SAPC conference showcases the latest research and education in academic primary care. Submission deadline 31st January 2025. We invite you to submit work in the following formats: Presentat...

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Reposted by Helen Atherton

BJGP @bjgp.org · 16/12/2024

This systematic review of the global qualitative evidence provides a nuanced insight into the complex reasons underlying multiple non-utilisation of healthcare appointments ➡️ doi.org/10.3399/BJGP... Follow👣 @bjgpopen.bsky.social 1/2

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