SMEs have concerns about copyright, legal and regulatory issues, though negative attitudes towards gen AI are rare. The findings highlight the promise of gen AI but also the need for structured policy support to close digital and skills gaps between SMEs and larger firms
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Generative AI and the SME Workforce
This report examines the potential for generative AI – tools that generate text, images, video or audio, such as ChatGPT, Copilot and Midjourney – to help SMEs address labour and skill needs. It prese...