Sign in

Crystal Horton

@crystalhorton.bsky.social
232 followers 34 following 25 posts

Platinum GBP Product Expert | Exclusive Local Services Ads Managed Partner (LSA) | crystalhorton.com

PostsRepliesMedia
Crystal Horton @crystalhorton.bsky.social · 24/02/2025
🚨 New GBP Email Notification 📢 Keep your Google Business Profile trustworthy & reliable! ✅ Keep info accurate & up-to-date ✅ Welcome genuine customer feedback ✅ Avoid fake reviews & incentives Violating policies can lead to profile restrictions.
131
Reposted by Crystal Horton
Mike Blumenthal @mikeblumenthal.bsky.social · 07/02/2025
Why should Google be avoided for business critical solutions?
001
Crystal Horton @crystalhorton.bsky.social · 16/12/2024
Wondering why your LSA lead phone numbers are suddenly blocked out? You’re not alone! Google is doing it to experiment and track how often users click to access the potential customer’s phone number to get more insight into how many leads are used by providers. What do you think about this change?
230
Reposted by Crystal Horton
Barry Schwartz @rustybrick.com · 06/12/2024
Google adds FAQs on site reputation abuse policy searchengineland.com/google-adds-...
searchengineland.com
Google adds FAQs on site reputation abuse policy
Google added several frequently asked questions around the site reputation abuse policy.
0135
Crystal Horton @crystalhorton.bsky.social · 07/12/2024
Woo hoo!
040
Reposted by Crystal Horton
Mike Blumenthal @mikeblumenthal.bsky.social · 07/12/2024
Check out @nearmedia.bsky.social newest podcast @gsterling.bsky.social & I discuss -Google's relaxed stance on GBP business names -@randfish.bsky.social research on 300M queries - How Businesses must adapt to dynamics by balancing SEO, branding, & new tools. www.nearmedia.co/ep-185-gbps-...
nearmedia.co
Ep 185: GBP’s Biz Name Shift, Fishkin’s Search Query Insights, & AI's Growing Role in Challenging Google
Google's relaxed stance on extended descriptors in business names aids SEO visibility but carries risks. Research from 300M queries shows branded searches dominate. AI tools like ChatGPT gain ground, ...
0114
Reposted by Crystal Horton
Mike Blumenthal @mikeblumenthal.bsky.social · 04/12/2024
For the past 2 years the most common issue in the GBP forums has been suspensions We track the ups & downs over the past 1.5 yrs to understand the what, why & impact of Google shifting the burden of customer suspension costs to business owners, volunteers & public www.nearmedia.co/waves-of-gbp...
nearmedia.co
Waves of GBP Suspensions Reflect Google Support Failures
Google has shifted the burden of customer support costs to business owners, volunteers and the public.
0115
Crystal Horton @crystalhorton.bsky.social · 01/12/2024
Woo hoo! ☕♟️ Coffee & Chess kind of Sunday morning.
010
Reposted by Crystal Horton
Claudia Tomina @claudiatomina.bsky.social · 29/11/2024
support.google.com/maps/contact... This new form is interesting. I’m curious to see what happens when a business is reported for having pressured a customer to leave a review.
support.google.com
Report business conduct - Google Maps Help
012
Reposted by Crystal Horton
Stefan Somborac @stefansomborac.bsky.social · 27/11/2024
A significant change to Google's Business Profile Guidelines! Businesses selling products/services with minimum age requirements (e.g. alcohol, cannabis) MUST have a storefront. No more restricted product SABs. 1/3
255
Crystal Horton @crystalhorton.bsky.social · 29/11/2024
Agreed!! I admire the brilliance that is put together in these campaigns and the landing page setups too!!
000
Crystal Horton @crystalhorton.bsky.social · 29/11/2024
“LSA are taking up more space at the top of the serps AND in the Local Pack.”
151
Reposted by Crystal Horton
gsterling @gsterling.bsky.social · 24/11/2024
@nearmedia.bsky.social podcast 184: GBP suspension woes and support #fails; Siri building search-like experience; Google antitrust, ChatGPT market share and the fragmentation of search.
nearmedia.co
Ep 184: GBP Suspension Woes & Support #fails, Siri Sherlocking Search, the Fragmentation of Search
How listing suspensions reflect the failures of GBP, Siri seems poised to sherlock search as search is fragmenting across the ecosystem
012
Crystal Horton @crystalhorton.bsky.social · 21/11/2024
Friendly Reminder: Today’s Nov 21st. Check your LSA/GBP connection.
050
Crystal Horton @crystalhorton.bsky.social · 20/11/2024
Has anyone else noticed that LSA now lacks the green checkmark? 🤔 Also, the ProList has shifted from saying ‘Google Guaranteed’ to just ‘Sponsor.’ Is this a sign of changes? Curious to hear your thoughts!
200
Reposted by Crystal Horton
Barry Schwartz @rustybrick.com · 20/11/2024
The Google Analytics GA4 data issue is now fixed - according to Google - story updated at www.seroundtable.com/google-analy...
0132
Crystal Horton @crystalhorton.bsky.social · 20/11/2024
Woo hoo!
020
Crystal Horton @crystalhorton.bsky.social · 20/11/2024
Brilliant!
000
Reposted by Crystal Horton
Mike Blumenthal @mikeblumenthal.bsky.social · 16/11/2024
Have a problem with your Google Business Profile? Here is a starter pack list of Google Product Experts that solve the problem go.bsky.app/MYVdKBD
0113
Crystal Horton @crystalhorton.bsky.social · 17/11/2024
This is so cool!
020