iiinova — where your digital self keeps evolving

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Citizens Advice @citizensadvice.bsky.social · 01/10/2026

The Energy Price Cap went up by 3.6% today. If you're currently on a standard variable rate energy tariff, switching supplier or tariff could help you save money this winter ❄️ Our guide to switching could help, find it at the link in first comment ⤵️ bit.ly/4bvd0ca

A graphic showing text about the energy price cap, describing it as setting a maximum rate that energy suppliers can charge for each energy unit and the daily standing charge. It notes that this applies to standard variable tariffs.

Image of a power strip with plugs connected. Overlaid text reads: "The cap doesn’t limit your total bill. Your final bill depends on how much energy you use, but the price cap ensures that standard variable tariffs reflect the wholesale cost of energy." A stylized orange arrow points from the bottom right corner.

Text on image: "If you’re currently on a standard variable rate tariff, switching energy supplier or tariff could help you save money on your energy bills this winter." Background shows a pair of hands holding an electronic device.

A blue background image with white brushstroke overlay contains the text: "Our advice can help you find the best energy deal for you."

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Ofgem @ofgem.gov.uk · 01/10/2026

The quarterly energy price cap will rise by 4% from 1 October 2026. This will be an increase of around  £5  per month for the average household. This is a cap on energy unit price plus standing charge, not a cap on total bills.  More ⬇️   ow.ly/UsNC50ZQU1w

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 30/09/2026

With plug-in solar panels now available to buy, more renters and flat-dwellers are looking to lower their bills with renewable energy. ☀️ But are plug-in kits suitable for your home? In our new blog post, we break down what you need to know before buying⤵️ bit.ly/4yMp9BY

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Ask Citizens Advice…

I’m doing everything I can to save money on my energy bills, and I’ve recently heard about new plug-in solar panels. I can’t get…

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 23/09/2026

A 19-year gap in healthy life expectancy currently divides the poorest and richest communities in the UK. This gap is not an accident. It is an active health emergency driven by severe pressures on living standards. Read this blog on our findings and what action we're calling for ⤵️ bit.ly/4y1NGTH

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The cost of living crisis is a health crisis

A 19-year gap in healthy life expectancy currently divides the poorest and richest communities in the UK. This gap is not an accident. It…

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 22/09/2026

Stop relying on AI chatbots for customer care and guarantee the “right to talk to a human”, @citizensadvice.bsky.social has urged essential service providers, as research found they wasted time, caused stress and delayed problem solving for more than half of users⤵️ bit.ly/46WiNEx

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Stop relying on AI chatbots for customer care, UK banks and energy firms told

Citizens Advice says providers of essential services such as energy, banking, phone and internet should guarantee the ‘right to talk to a human’

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 21/09/2026

This summer has brought political changes, a new Prime Minister and a wave of announcements about the issues affecting people’s lives. But has anything actually changed for households? Join us as we reflect on this alongside the latest Citizens Advice data on 24 September ➡️ bit.ly/46pwyei

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 21/09/2026

Excellent report setting out the case for the introduction of Companion Passes for disabled people across Greater Manchester’s transport network. This would make a big difference to many of the people we support ❤️ shorturl.at/hhuId @greatermcr.bsky.social @mayorofgm.bsky.social

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All Hours All Voices – Launch New Report | Trafford North Foodbank

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Resolution Foundation @resolutionfoundation.org · 19/09/2026

🚨 New research published today: More than 1.1 million low-income families are facing an acute cost-of-housing crunch as the gap between cheap local rents and the benefit support private renters can claim is set to reach a record high this October 👇️ buff.ly/nFQiNcO

$Quote graphic Stephen Hunsaker, Economist at the Resolution Foundation, said: “The gap between average rents and Local Housing Allowance levels is set to reach a record high this October, and failing to repeg LHA to actual rents in next month’s Budget could lock in a freeze for another year, and see the gap reach 30 per cent by March 2028. “Rather than primarily benefitting landlords, our new analysis shows that the last time LHA was repegged to local rents in April 2024 it was tenants that benefited, with the fraction of LHA recipients facing a shortfall between their rents and the amount they could claim dropping significantly. “With many tenants receiving housing support already going without essentials to pay their rent today, the Government should restore the automatic annual linking of LHA to relieve the pressure on low-income families in the private rented sector.”$

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 16/09/2026

Seeking help can feel daunting- especially when you aren't sure where to turn. A recent 5⭐ Google review from a Rochdale drop-in reminded us why bringing face-to-face advice directly into local community spaces matters so much. No one should have to navigate tough times alone.

A drop in review quote in a speech bubble reads 'I was nervous at first as I was unsure if they could help me, but after speaking to them I felt reassured and clear in what my next actions are.

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 14/09/2026

It's Gas Safety Week! ⚠️ Unsafe gas appliances can put you at risk from carbon monoxide poisoning, gas leaks, fires and explosions. Find out more about keeping yourself and your home safe at: www.gassaferegister.co.uk/gassafetyweek/ #GasSafetyWeek

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 10/09/2026

Navigating Universal Credit can feel overwhelming, but you don't have to do it alone 💙 This #WeAreCitizensAdvice Week, our Help to Claim Adviser Michael shares a look behind the scenes at how we support people through the claims process every single day. Find out more 👉 bit.ly/4A0Clok

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 09/09/2026

Nearly 1 million young people in the UK are currently not in education, employment or training. If you know a young person struggling with the job hunt, our new advice blog covers practical steps on CVs, financial help, and mental health support ⬇️ bit.ly/3UCvJfz

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Ask Citizens Advice…

I finished school in the summer and since then I’ve applied for countless jobs, but I’m not having any luck — most companies don’t even…

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 08/09/2026

We believe no one should have to face problems and challenges in life alone. 💙 We’re here for you with free and practical advice you can really trust, when you really need it. Find out more about how we can support you, on our website ⤵️ bit.ly/4i8Br2C #WeAreCitizensAdvice

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 03/09/2026

🌪️ Young adulthood brings big firsts- first jobs, first tenancy, first time managing a budget. When life gets complicated, we're here to make it simpler. Read our blog on support for young adults: bit.ly/4sk8eUa Get advice and support via WhatsApp, phone, or in person: citizensadvicesort.org.uk

Text over two young adults sitting on a cosy sofa with a cute dog cuddling up to them reads 'When life gets complicated, we make it simpler.'

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 26/08/2026

🏡 When you put your trust in a trader and they don’t meet your expectations it can be really frustrating. Our advice can help you get the problem fixed or get some money back ⤵️ shorturl.at/xTx5U #Consumer #ConsumerRights

text over a broken fence panel reads 'paid for home improvements that aren't up to standard?'

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 26/08/2026

Today’s @ofgem.gov.uk price cap rise pushes energy prices to a 3-year high. Ofgem Announcement: shorturl.at/UnHG8 Our response 👇

quote reads- Energy bills remain unsustainable as living costs outpace incomes, leaving more people trapped in escalating debt.

The government must deliver a comprehensive package of support this winter. By removing policy costs from electricity bills, reforming the Warm Home Discount, and finally delivering the Debt Relief Scheme, the government could keep around £400 a year in the pockets of those who need it most.

- Hayley Wright, Policy & Communications Manager, Citizens Advice SORT Group

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 25/08/2026

📱 Over 14 million UK adults face barriers to accessing online services- even though most day-to-day problems now require digital support to resolve. That’s why we’ve spent this summer talking to our advisers to explore how digital exclusion impacts local people and the advice services they rely on.

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 19/08/2026

When we support our people, our communities benefit💡 In our latest blog, Nikita reflects on her growth at Citizens Advice SORT and what life on the frontline of energy advice looks like - from emergency fuel aid to tackling the root causes of energy debt. Nikita's story ➡️ bit.ly/4zujXEc

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 17/08/2026

📢 Join our Team! We are an ambitious organisation determined to deliver the best quality services to the communities we serve. We support tens of thousands of people every year. Learn more about our Business Analyst role ⤵️ bit.ly/3TTB0iM

Text beneath a photo of two Citizens Advice staff chatting on a sofa reads 'We're hiring! Business Analyst (full time). Join our innovation team and help us understand how our services work, where they can work better, and how technology and data can support the tens of thousands of people who come to us for help each year. Salary: 32,280 to 34,376, Apply by 7th September

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Child Poverty Action Group @cpaguk.bsky.social · 13/08/2026

We spoke to @goodmorningbritain.bsky.social about free school meals in England - more kids will be eligible from Sept but many families aren't aware. 'We are calling on govt depts to step up and make sure they do the job properly... schools and local authorities don't know who's newly eligible.'

Still from our head of education policy Kate Anstey's appearance on Good Morning Britain.

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 12/08/2026

Youth debt isn't a failure of personal budgeting. It's the result of a broken system. Our frontline data shows that young adults face structural barriers and a system stacked against them. Our latest article explores why we need urgent reform to #TurnTheTide on youth debt 👉 bit.ly/3SpigHm

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Starting on the Back Foot: The Rising Tide of Youth Debt

When we look at the economic challenges facing the next generation, it is easy to run into familiar stereotypes. Public perception often defaults to a narrative of personal failing - the idea that you...

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 11/08/2026

Facing a serious health challenge is hard enough. Navigating the benefits system shouldn't make it harder. ✅ We helped *Marie with a PIP review, then spotted a missing disability premium in their ESA claim, securing a life-changing £27,500 back payment. *Name changed to protect identity

Text inside a purple speech bubble reads 'The support I received was life changing.

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Trussell @trusselluk.bsky.social · 04/08/2026

It's not right that people are having to turn to food banks just to survive. But together, we can change this. 💚

A pie chart titled "Why people actually need food banks" lists the following reasons: Job losses and redundancy, not enough income for essentials, rising housing costs, insecure work, unable to work due to disabilities or caring responsibilities, not getting enough support from social security, facing unexpected life events like illness or a death in the family, and experiencing domestic abuse. The chart has a dark green background.

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 05/08/2026

When we think of a "crisis," we picture something temporary. But for many of the households we support, crisis isn't an exception anymore—it’s the everyday baseline. To #TurnTheTide, we need decisive action on 3 core areas: energy, rent, and debt. 🧵 1/2

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 03/08/2026

Is the summer heat making your home feel like an oven? 🥵 From quick, budget-friendly wins to long-term insulation advice, we’ve put together a guide to help you cool down ⤵️ bit.ly/3SakB8M

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Citizens Advice @citizensadvice.bsky.social · 28/07/2026

⬆️ Debt is now at record levels for the people we help, as prices keep rising but incomes don’t. A problem this big needs bold solutions. The government must #TurnTheTide on the biggest drains on people’s budgets - energy, rent, and debt. Read more: bit.ly/4eWFL1M

Prices keep rising but incomes don't. It's time to turn the tide.

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 28/07/2026

❌ One big myth we see is that if you're working, you can't get benefits. We helped *Maia who lost one of their jobs due to illness and was struggling to pay their bills. A quick check showed they could get Universal Credit- more than doubling their income. Claiming UC: bit.ly/4eOmlNG

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Citizens Advice @citizensadvice.bsky.social · 25/07/2026

⚠️ As online scams and cyber threats continue to increase, access to trusted information and support has never been more important. Find out more about staying safe online and where to seek help if you are affected by cybercrime ➡️ bit.ly/4vGGTgc

The image is a promotional graphic for The Cyber Helpline, a UK charity. It describes their free 24/7 self-help service and confidential helpline for cybercrime victims, supported by volunteer cybersecurity experts. Logos for The Cyber Helpline, Friends Against Scams, and National Trading Standards Scams Team are displayed.

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 23/07/2026

💡 The Priority Services Register offers vital support when things go wrong. But no one should have to repeat their needs to every single provider. A 'Tell Us Once' service would make accessing potentially life-saving support much simpler. Here's what needs to happen to get there ⤵️ bit.ly/4fBhXBV

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A quick win for a new government — a multi-sector Priority Services Register

“A really quick win would be a multi-sector Priority Services Register…Rather than having to contact every single utility that you have…

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 21/07/2026

🖊️ Ahead of the GM Mayoral By-Election on July 30, Citizens Advice services across the region have shared an Open Letter with the candidates. We look forward to working alongside the next Mayor to support our shared regional goals. Read it here: shorturl.at/GAzp6 @citizensadvice.bsky.social

Text over a map of Greater Manchester reads 'An Open Letter to the Greater Manchester Mayoral Candidates, from local citizens advice services across the region.

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Citizens Advice @citizensadvice.bsky.social · 20/07/2026

Andy Burnham has made his first speech as Prime Minister, and will be announcing his cost-of-living plans tomorrow. At Citizens Advice, we believe it's time for the government to #TurnTheTide on the biggest drains on people's budgets - energy, housing and debt.

Image shows a screenshot of a tweet by Citizens Advice. Text reads, 'The scale of the Prime Minister’s ambitions for his government are clear. We hope his plans for tackling the cost of living take on the biggest pressures on household budgets: energy, rent and debt. We can’t wait any longer.'

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 20/07/2026

The cost of living crisis is no longer a one-off event. It’s a monthly reality for millions. We need to turn the tide on energy, housing and debt before it’s too late. This blog from @citizensadvice.bsky.social outlines why this should be the no.1 priority for the government➡️ bit.ly/44Nb7U1

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It’s time to turn the tide

The cost of living crisis is no longer a one-off event. It’s a monthly reality for millions. We need to turn the tide on energy, housing…

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Citizens Advice @citizensadvice.bsky.social · 18/07/2026

It's Loneliness Awareness Week - and this year marks 10 years of the campaign. Loneliness is something many of us experience, but don’t always talk about. Small conversations can make a big difference 💙 Find out more via Marmalade Trust ⤵️ bit.ly/3GFj8gO #LonelinessAwarenessWeek

A person is seated at a desk, engaged in conversation with another person who appears in the foreground. A computer screen displays a webpage, and a coffee mug is nearby. A lanyard is visible around one person’s neck. On the wall, a sign reads "Giving Loneliness a Voice.

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 16/07/2026

Our quarterly newsletter was published yesterday 🗞️ filled with updates on new services and projects, and the latest on our policy and campaigns work 📝 Take a look here in case you missed it: bit.ly/4pevRNG #Policy #Updates #CitizensAdvice

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Citizens Advice @citizensadvice.bsky.social · 14/07/2026

🏠 For more than 2 years housing support has been frozen, and is still based on rent levels from September 2023. Average rents have grown nearly 17% since then. It’s time for the government to #TurnTheTide on energy, housing and debt. Read more ⤵️ bit.ly/4eWFL1M

The rising cost of living is no longer a one-off 'crisis'. It's an everyday reality.

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 15/07/2026

🔈 Looking for a chance to join a values-led organisation and share your skills? You could be the person we’re looking for to join us as a new Trustee! This is a great opportunity to bring good judgement and curiosity to our charity Board. Learn more ⤵️ bit.ly/4aSNbSB

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Citizens Advice SORT Trustee vacancies

Advice and support charity, Citizens Advice SORT are looking for new Trustees to help people in Stockport, Oldham, Rochdale and Trafford.

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 09/07/2026

Worried about how changing bank will affect your payments? The Current Account Switch Service ensures switching to your new account is free, simple, and secure ☑️ Visit currentaccountswitch.co.uk 🖱️

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 08/07/2026

Text over a graphic map of greater manchester reads An Open Letter to Greater Manchester Mayoral Candidates, from local Citizens Advice services across the region

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 06/07/2026

🔎 A quick snapshot of what our advisers saw in June. Single stories point to wider patterns- here is why we use frontline evidence to expose unfair policies and push for systemic change👇

Each year we help tens of thousands of people. That gives us a unique, real-time perspective on where policies and systems work- and where they fall short.

In June our advisers reported a range of unfair issues, including: - Digitally excluded residents facing hardship and escalating debt, simply because they cannot access online only public and essential services. - An energy company aggressively pursuing a customer for a large debt, despite their supply being capped 18 years ago.- Someone facing pressure to pay a final invoice for an incomplete 15- week building project- originally a 6 week contract- plagued with issues.

We record these issues because single stories point to wider patterns. it allows us to spot problems early, show the real impact on peoples lives, expose unfair systems and practices. This evidence helps us move beyond temporary fixes. We use it to improve local services, influence policy and push for fairer systems and processes.

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 06/07/2026

Last week, we swapped our lanyards and laptops for giant inflatables! We work hard for our communities, so we know how important it is to look after each other, too. We take our mission very seriously, but ourselves? Not so much! Now we're back, re-energised for the people who need us most.

A collage of photos from our Summer Event, showing our team climbing up a foam covered slide, balancing cups of water on their heads while navigating an inflatable obstacle course, and wearing inflatable suits! Text reads Citizens Advice. But not as you know us.

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Citizens Advice @citizensadvice.bsky.social · 28/06/2026

Don’t feel embarrassed to report a scam because it can happen to anyone. Reporting scams is important - it can help to: ✅ Protect you from further risks ✅ Track down scammers ✅ Prevent more people from being scammed Here are the steps you can take ⤵️ bit.ly/2tlLpHx

Icon of a smartphone with a speech bubble on the screen displaying the text "Reporting a scam." The phone has signal lines on both sides, set against a blue background.

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 25/06/2026

We’ve helped a local resident resolve a complex water bill error involving a water firm & debt collectors because their property was wrongly treated as a business. After months of advocacy, the error has been fixed & a debt of over £6,500 cleared! Proud to support our community every day 💙

Text above a photo of a smiling Citizens Advice Adviser sat with their laptop and wearing a headset reads: 6,500 water bill error resolved.

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 23/06/2026

Our website has a new look! 💻✨ It's now much easier to get vital advice, make client referrals, and find our Greater Manchester drop-ins & locations. Let us know what you think! Take a quick tour below and explore the new site: citizensadvicesort.org.uk

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 18/06/2026

Recent policy changes and rising costs are squeezing household finances. June's Data Insights event focuses on the latest Citizens Advice data to see how these shifts affect the people we help - what's working and what pressures remain. Join us on 25 June ➡️ bit.ly/4wrNeOa #CADataInsights

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 16/06/2026

90,000 people. Half a million problems. One collective voice. 🗣️ We’re bringing the reality of life in Greater Manchester’s 10 boroughs directly to those shaping regional policy. 🐝 Read how our 6 local services are joining forces to drive change ⤵️ bit.ly/4dGGqVu #GreaterManchester

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One Voice: How Greater Manchester’s Advice Services are Informing Regional Policy

In the last year, across the ten boroughs of Greater Manchester, our six local Citizens Advice services supported over 90,000 people with…

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 15/06/2026

Working in policy & campaigns is all about making change happen. ✨ Know any under-25s in Greater Manchester who want a say on local issues? Share our 'day in the life' reel with them! They can fill out our quick survey (and be in with a chance of winning a £20 voucher): bit.ly/4xdZXod

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Citizens Advice Stockport, Oldham, Rochdale and Trafford @citizensadvicesort.bsky.social · 11/06/2026

Are you looking after someone who has a disability, is getting older or has become ill? 💡 This #CarersWeek we can help you understand what rights and support you’re entitled to ⤵️ bit.ly/47FEJ80

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