OpenAI Dots are always-on AI agents. We look at their possible uses, controls, and risks for Technical Writers and documentation teams.

Cherryleaf’s Ellis Pratt will be speaking at Techsmith’s “Build an AI-Ready Workforce” webinar. AI is changing the way we work, but successful adoption takes more than just new tools. In this Unlocked...

Jev is designed to make fast, structured AI decisions rather than write prose. Here is where it could help Technical Writers manage documentation at scale.

AI is reshaping technical writing, and our Using Generative AI in Technical Writing course has been refreshed to keep pace. Nearly 50 videos have been added or updated for 2026/7, building on the 40+ ...

YouTube video by Cherryleaf

A lot of policy and onboarding training still follows a familiar format: a presenter, some PowerPoint slides, and generic stock footage. That format is straightforward to produce, but it can make impo...

People willingly spend hours watching YouTube, yet groan when asked to watch an eight-minute training video. Why is that? At Cherryleaf, we develop videos for our e-learning courses on technical commu...

Learn how AI can help you plan, scope, review and manage documentation projects. Join Cherryleaf’s practical online course on 7–8 September 2026.

YouTube video by Cherryleaf

Learn how AI can assess source information, identify documentation gaps and blockers, and help technical writers decide when a feature is ready to document.

Poor source information, not writing, is the real documentation bottleneck. See how AI can help retrieve evidence and check readiness before authoring.

AI can speed up drafting, summarising and rewriting, but technical writing still needs source checks, review and judgement. Here’s a realistic saving range.

Claude Tag could help technical writers catch documentation gaps in Slack, but it also raises questions about knowledge ownership, governance, and AI vendor lock-in.

From 19 June 2026, organisations must comply with new requirements under the Data (Use and Access) Act 2025 for handling data protection complaints. The legislation introduces a clearer statutory fram...

Explore Google’s Open Knowledge Format, how it compares with iiRDS and Schema.org, and what it could mean for technical documentation and AI.

For years, the job of a Learning and Development team was to make things: slide decks, PDF guides, LMS modules. You wrote content, packaged it, uploaded it, and hoped people clicked through it. The ou...

Google describes Omni as “Nano Banana for video”. This means a single AI model handles text, images, and audio together. Previously, Google used separate models for each, which limited consistency and...

In this episode of the Cherryleaf Podcast, Ginny Critcher talks with Ben French, leadership development consultant and business coach, about what it really takes to transition an organisation from fou...

We’re pleased to announce a significant update to Cherryleaf’s Using Generative AI in Technical Writing elearning course. This update brings more ways to build practical, real-world skills. More pract...

We’ve scheduled our next Managing and mastering documentation projects with AI course. It will be held on the mornings of 17th and 18th June 2026. We’ve reserved May for private courses. The course he...

Which AI vendor is going to come out on top: Anthropic, Google, Microsoft, OpenAI? At the moment, they’re all great at general tasks, and the gap between them keeps shrinking. So the real competition ...

If you’ve been considering our Technical Author and Technical Writing training course, there’s never been a better time to enrol. We’ve just added over 50 optional interactive practice exercises throu...

One of the core topics in our Mastering and Managing Documentation with AI course is that there are four distinct methods for applying AI in a professional context. Each one suits different team sizes...

YouTube video by Cherryleaf

The role of the technical writer is changing as AI tools are used more and more. Organisations need people who can use them, evaluate them critically, build workflows around them, and guide teams in u...

Managing complex documents is a constant challenge for many organisations. A change in one manual can often affect several other policies. To solve this, Cherryleaf has developed a new proof of concep...

We’ve scheduled our next Managing and mastering documentation projects with AI course. It will be held on the mornings of 13th and 14th April 2026. We’ve extended the second day by half an hour. It’s ...

YouTube video by Cherryleaf

The role of documentation teams is changing fast. Here’s what we think should be on every documentation manager’s strategic agenda. 1. Increase your visibility Visibility is about communicating status...

A cloud data company recently made what it described as targeted staff cuts, eliminating its entire technical writing and documentation department. According to reports, the Product Managers will take...

As a research tool You can retrieve code changes from a repository and use AI to look at the changes and summarise them as release notes or change note or make recommendations on what needs to be amen...

YouTube video by Cherryleaf

YouTube video by Cherryleaf

Some Documentation Managers and Technical Authors are now being asked to demonstrate how they are using AI and to quantify the benefits. Here are some suggestions on how to approach that challenge. Be...

Technical writing automation improves consistency, speed, and discoverability by handling repetitive tasks and enforcing standards. AI agents add adaptive decision‑making. However, these tools introdu...

We’ve been developing a suite of AI apps designed to help technical writing teams build a practical AI strategy, grounded in how your team actually works. Our first app tackled where should AI even be...

Catch a Technical Author on the wrong day, and you hear them complain about spending hours tracking down a Subject Matter Expert who’s perpetually in meetings, or having to rewrite the same section th...

We researched the indicators that suggest something was written by AI. We then asked Claude to create an article about it, in that style. There’s nothing inherently wrong with using AI to write conten...

YouTube video by Cherryleaf

When two companies merge, the announcement typically focuses on synergies, market share, and shareholder value. What gets far less attention, until it becomes a problem, is the intricate work of actua...

tldr: Software development is evolving rapidly. The industry is moving from manual coding to AI-assisted development and automation. This creates unprecedented documentation needs. Documentation is sh...

Turning dense policy documents into effective training materials is time-consuming. L&D teams spend weeks on this challenge. What if you could create interactive quizzes, realistic role-play scenarios...