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Reposted by Better Outcomes

Spencer @spencerturner.bsky.social · 28/06/2026

This arrived today. Excited.

The Bad Services book on a material background

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Better Outcomes @better-outcomes.bsky.social · 20/05/2026

I wrote a blog post over the weekend and then forgot to tell anyone I had… better-outcom.es/blog/the-acc...

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Better Outcomes @better-outcomes.bsky.social · 18/05/2026

The Tap is here: the-tap.better-outcom.es Stories from inside the work, anonymised but real. Patterns I'm noticing. Questions I'm wrestling with. The occasional "I don't know." One short note a month, anonymised stories from inside the work, no firehose. If you fancy a sip — sign up.

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Home | The Tap – Better Outcomes

Drink from the Tap, not the firehose. Monthly notes from inside the work. One anonymised story from a real engagement. No five-tips, no slop, no false FOMO 'urgency'.

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Better Outcomes @better-outcomes.bsky.social · 06/02/2026

I wrote a blog around my recent hands-on experiences with various AI Tools and where I’ve found them to be. It’s not a deep dive, just a code / design based mini-exploration. better-outcom.es/blog/thought...

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Better Outcomes @better-outcomes.bsky.social · 04/03/2025

𝗧𝗵𝗲 𝗥𝗶𝘀𝗲 𝗼𝗳 𝗔𝗜-𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗲𝗱 𝗣𝗿𝗼𝘁𝗼𝘁𝘆𝗽𝗲𝘀: 𝗪𝗵𝘆 𝗨𝗫𝗥 𝗠𝗮𝘁𝘁𝗲𝗿𝘀 𝗠𝗼𝗿𝗲 𝗧𝗵𝗮𝗻 𝗘𝘃𝗲𝗿 (Repost as i thought I was deleting a reply and deleted the post 😬😂😅) www.linkedin.com/posts/uxspen...

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Spencer Turner on LinkedIn: 𝗧𝗵𝗲 𝗥𝗶𝘀𝗲 𝗼𝗳 𝗔𝗜-𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗲𝗱 𝗣𝗿𝗼𝘁𝗼𝘁𝘆𝗽𝗲𝘀: 𝗪𝗵𝘆…

𝗧𝗵𝗲 𝗥𝗶𝘀𝗲 𝗼𝗳 𝗔𝗜-𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗲𝗱 𝗣𝗿𝗼𝘁𝗼𝘁𝘆𝗽𝗲𝘀: 𝗪𝗵𝘆 𝗨𝗫𝗥 𝗠𝗮𝘁𝘁𝗲𝗿𝘀 𝗠𝗼𝗿𝗲 𝗧𝗵𝗮𝗻 𝗘𝘃𝗲𝗿 Everyone is talking about AI. "We…

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Better Outcomes @better-outcomes.bsky.social · 16/02/2025

I wrote a think on LinkedIn: 🏊‍ 𝗪𝗵𝗮𝘁 𝗜 𝗹𝗲𝗮𝗿𝗻𝗲𝗱 𝗮𝗯𝗼𝘂𝘁 𝘀𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗽𝗮𝗰𝗲 𝗮𝘁 𝘁𝗵𝗲 𝘀𝘄𝗶𝗺𝗺𝗶𝗻𝗴 𝗽𝗼𝗼𝗹. As an founder or leader, it's easy to endlessly press your teams for maximum effort. But...this approach has serious consequences. www.linkedin.com/posts/uxspen...

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Spencer Turner on LinkedIn: 🏊‍ 𝗪𝗵𝗮𝘁 𝗜 𝗹𝗲𝗮𝗿𝗻𝗲𝗱 𝗮𝗯𝗼𝘂𝘁 𝘀𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗽𝗮𝗰𝗲…

🏊‍ 𝗪𝗵𝗮𝘁 𝗜 𝗹𝗲𝗮𝗿𝗻𝗲𝗱 𝗮𝗯𝗼𝘂𝘁 𝘀𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗽𝗮𝗰𝗲 𝗮𝘁 𝘁𝗵𝗲 𝘀𝘄𝗶𝗺𝗺𝗶𝗻𝗴 𝗽𝗼𝗼𝗹. Are you struggling to keep your team…

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Better Outcomes @better-outcomes.bsky.social · 04/02/2025

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Better Outcomes @better-outcomes.bsky.social · 02/10/2024

PS. Not a dig at anyone, just an observation that things easily slip.

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Better Outcomes @better-outcomes.bsky.social · 02/10/2024

A phone call to the place is successfully booked with via the app, confirmed that I’m not eligible and no checks are actually carried out in the booking flow 😬🙄 Appointment cancelled by me. (As they can’t cancel it at the provider)

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Better Outcomes @better-outcomes.bsky.social · 02/10/2024

Having just trained to book a Covid test, as part year I *was* eligible, the service is back to very unclear and putting the ‘admin’ on the user. It tells you the service will check if you’re eligible. Then asks YOU if you are. So now I’m left wondering if it really checked…(spoiler! It doesn’t)

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Better Outcomes @better-outcomes.bsky.social · 21/09/2024

Hi, I’d love to take credit for a brilliant blog post, but Grace Duffy isn’t with Better Outcomes. Grace looks to be with ‘Bridges Outcomes partnerships’ so the right person gets the 👏 (hth!)

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