iiinova — where your digital self keeps evolving

Reposted by ⭐️Ben Allen⭐️

Kaleidoscope Health and Care @kscopehealth.bsky.social · 11/08/2025

If you’re wondering how to tackle the NHS 10 Year Health Plan, join our in-person workshop for practical insights and peer-to-peer learning. 11 Sep, 12.30-4.30. Speakers include @sallywarren.bsky.social and @benallengp.bsky.social. Find out more and sign up: www.tickettailor.com/events/kalei...

Picture of our 'Implementing the 10 Year Health Plan' guide. Text promoting date of workshop on implementing the 10 Year Health Plan, on Thursday 11 September, 12.30 to 4.30pm, central London.

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 03/05/2025

⭐️There's a huge mix of both appreciation for transparency & horror stories my twitter thread⭐️ My aim was to draw attention to both ➡️ If health staff tweak their processes ➡️ And tech teams engage & adapt our products 🙏 Hopefully we can reduce harm & get the best out this change

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 03/05/2025

It happens with all manner of blood tests results too. Is too much information potentially harmful or creating confusion and worry? Or should we welcome such transparency? On the whole, it's a great innovation. But it has some risks and challenges we need to thoughtfully manage

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 03/05/2025

⭐ Patients are increasingly finding out they may have cancer by seeing their results or codes on the NHS app... ⭐ 1) Results filled, but not 'hidden', then seen before bad news is broken. 2) Letters from hospitals to GP, coded & added to NHS app, before broken bad news.

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 25/04/2025

V tough previous day in General Practice. Come to work to find this on my desk from someone in my team 🙏 Do we notice and act when our colleagues are struggling?

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 07/04/2025

⭐️NHS app & SystmOne integration alert⭐️ SystmOne results filing is designed to create actions for RECEPTION Yet.. The NHS app takes the instructions aimed for reception, and labels it for patients as 'What you need to do' Tech teams need to get their heads together! GPs need to adapt in the meantime

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 02/04/2025

⭐️How do job descriptions affect car insurance?⭐️ My car would cost a... Geriatrician £447 State registered Nurse £487 Gynaecologist £586 GP £600 'Hospital consultant' £618 Nurse £638 Surgeon £660 Surgeon NHS £760 Hospital Dr £796 Doctor £808 Cardiologist £909 Obstetrian £1118!

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 19/03/2025

⭐️"If I've learned anything from my life in football, it's that success is much more than the final score," he said. "True success is how you respond in the hardest moments."⭐️ The 'final score' is not always in our control. But our preparation before, & our response after, is in our control.

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 14/03/2025

⭐️I have this pinned to my wall behind my patients now...⭐️ When people are stuck... And issues in their life impacting on their health... This series of coaching questions can unlock important changes...

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 06/03/2025

⭐️What are your top tips for using social media in health care?⭐️ I'm delivering a talk 15.40pm today and I'll share the best answers!

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 05/03/2025

⭐️Prediabetic Fell Runners?⭐️ I don't know many fell runners... But two of them have been diagnosed with prediabetes in the last year. Both in their 40s and the fittest people I know. What's going on? Do Hba1c's give false positives in extreme levels of fitness?!

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 01/03/2025

⭐️We want leaders who deliver?⭐️ ✨️HOW✨️ they deliver matters more. When we give power to a bully, we need to submit or be crushed. It's painful to watch it play out. Please, let's consider the character of who we give power to. Because their values will persist beyond any outcomes.

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Reposted by ⭐️Ben Allen⭐️

Nottinghamshire Local Medical Committee @nottslmc.bsky.social · 06/02/2025

@benallengp.bsky.social read out his poem 'From Harrowing to Hope? - A GPs day' at our annual conference yesterday. The case for investment and support for continuity of care in general practice is made better here than in many corporate dossiers.

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 03/02/2025

🌟How does the configuration of your clinical room determine your body language?🌟 Becase body language matters... Changing the layout will change your body language with patients... (Eg I have a standing desk, with my computer up and out of the eye line)

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 29/01/2025

8) ⭐️Influence, when used wisely, can be more impactful than authority (including if you HAVE authority.)⭐️ And most of the actions that lead to influence may lead you to authority in the end too! What would your top tips be? How have you made change when you weren't in charge?

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 29/01/2025

7) ⭐️Patience and Influence Build Authority⭐️ Consistently growing your influence increases your capacity to create change and the likelihood of gaining formal authority in the future.

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 29/01/2025

6) ⭐️Assess Your Organisation⭐️ If your workplace is deeply resistant to change or misaligned with your values, consider whether a better organisation might suit your ambitions.

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 29/01/2025

5) ⭐️Learn from Role Models⭐️ Seek mentors or colleagues who successfully drive change with compassion and integrity. Allow them to challenge you and guide your growth as a change-maker.

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 29/01/2025

4) ⭐️Understand and Support Leaders⭐️ Leaders may seem uninterested in your ideas but often need reminders or encouragement. Show gratitude for their efforts and communicate your admiration for what they’ve done well.

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 29/01/2025

3) ⭐️Model Excellence⭐️ People mirror the attitudes and behaviours around them. Be empathetic, curious, and positive to influence others in the same way. Build trust, respect and therefore influence by embodying organisational (perhaps unwritten?) values.

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 29/01/2025

Identify how leaders are persuaded (stories, data, emotions) and tailor your approach accordingly.

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 29/01/2025

2) ⭐️Influence Over Authority⭐️ Influence is often more effective than top-down authority. So work to develop yours. Understand what matters most to leaders — be it finances, targets, patient experience, or outcomes — and find your common priorities.

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 29/01/2025

Ask how much freedom you have to adapt your environment, systems or workflows and demonstrate how these changes align with organisational goals.

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 29/01/2025

1)⭐️Seek forgiveness, rather than permission⭐️ Many people fear taking action due to concerns about overstepping. How do you know your assumptions are accurate? Leaders often allow more flexibility than you think.

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 29/01/2025

⭐️Back seat driving: How to Lead When You’re Not in Charge⭐️ A common question I hear is 'How can I drive change when I'm not in positions of authority. How would you answer it? Below are 8 of my ideas. What are yours? medium.com/@BenAllenGP/...

medium.com

Back seat driving: How to Lead When You’re Not in Charge

Seek forgiveness, rather than permission

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Reposted by ⭐️Ben Allen⭐️

steve the skeptic @policyskeptic.bsky.social · 28/01/2025

Once upon a time (25 years ago) the NHS had a good understanding of the causes of long waits in A&E. The biggest problem was flow through beds. It wasn't attendance volume, staffing levels or overwhelmed GPs...

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 29/01/2025

⭐️Does anyone want to join me in reducing how much we look at the news for a bit?⭐️ I think it reduces my ability to make a positive contribution to the world. I question how usefully informed it makes me. Anyone else in?

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 28/01/2025

#3goodthings 1. After 2 x 50 min consultations with a chap with dementia, he's gone from a blank stare to cracking jokes. Deprescribing & vitamin replacement. Love working in a surgery that this is possible. 2. Great city wide teaching session with my team. 3. Lovely message from a colleague You?

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 28/01/2025

#3goodthings 1. My work opportunity with a GP surgery (a previous #GoodThing) has been cancelled. V gutted. I've recovered & managed to make a new plan. 2. 8 hours gardening! A willow arch with this pattern ⬇️ 3. Started a new book on 'Lean' organisations. From engineering. Sounds helpful! You?

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 28/01/2025

⭐️What organisations support admin & reception teams?⭐️ I'm doing a talk for admin in Primary & secondary care. What organisations support their development? Perhaps have resources and a community? I'd love to connect them up! Tag who you think may know! bjgp.org/content/72/7...

bjgp.org

Rescued by a Reception Revolution?

GPs’ days are frantically busy. But how much GP time is spent solving problems that could have been better solved by someone else? Either by a GP who knows them better, an external service, or one of ...

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 27/01/2025

⭐️And what do you do if medications bought online make you v unwell?⭐️ Send an email? 🤔 People turn up in General Practice, with side effects to medications we can't prescribe... And aren't paid to manage. But where else can they go? This system is carnage. www.bbc.co.uk/news/article...

bbc.co.uk

Pharmacy leaders warn over online sales of weight-loss jabs

Pharmacists say they are aware of people being wrongly prescribed weight-loss drugs.

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 25/01/2025

⭐️Theory of Constraints in the NHS/ Service Industries?⭐️ 💡Interesting text from engineering 💭 I'm curious to know if anyone has applied or adapted this theory for managing patient needs in hospitals or GP surgeries?

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 24/01/2025

✅️ In Lincolnshire, only schools can refer for ADHD/ Autism ❌️ GPs can not. ✅️ In South Yorkshire, only GPs can. ❌️ Schools can not. What about where you are? Vastly different approaches with significant implications...

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 23/01/2025

#3goodthings 1. Cleaned bike & changed worn out parts Needed self discipline 2. Gardening & cycle across town without getting rained on! V thankful 3. Another GP practice wants to pay me for a few months improvement work. Good to know I have abilities that mean I'm sought out for paid work You?

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 22/01/2025

⭐️Is it mandatory to apply NICE guidelines?⭐️ See what NICE say at the beginning of each guideline ⬇️ They are a GUIDE They offer evidence based information. Patients are free to decide. Clinicians can offer options & advice, and are not accountable for patients' decisions Agree?

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 21/01/2025

#3goodthings 1. Challenging facilitation this morning. Tiring, but went well. 2. Amazing to have a whole day out of practice with my GP partners to think & plan. Thankful to the team for enabling it! 3. Walked daughter back from ballet & wraps at the Kurdish Grill! Love it! You?

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 20/01/2025

Similar. Moving away from X. But this feels lonely compared. Adding a big move and a baby too 😢

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 20/01/2025

#3goodthings 1. At home with just my daughter this week 💕 Made her fav meal (korma). She loved it. 2. 3 hours in the garden again 🌱15 or so more plants in ⬇️ 3. A comment on our work WhatsApp was really funny & indicated how much they like working together. It's been such a great addition. You?

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 20/01/2025

#3goodthings 1. Enjoyed connecting with my son playing marbles & talking about him starting a business. Connecting a challenge at times. 2. Loved being in the garden planting again! Restorative & creative. 3. Laughed a lot with a few v funny friends from church. Such community at church and work ❤️

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 17/01/2025

⭐️Requests for weight loss jabs in General Practice are going through the roof...⭐️

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 17/01/2025

💰Its ironic that people on the tightest domestic budget (practicised at economising) are furthest from their organisations' financial decisions. 💸And those with the largest personal incomes are the ones solely responsible for economising actions in their organisation. 👭How could it be different?

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 16/01/2025

#3goodthings 1. Day gardening! Sun. Barrowing woodchip. Planting. Pruning. 2. Planned to come in for 2pm Primary-Secondary interface meeting (in my own time) then thought "Nah, I'll listen in whilst I garden" Worked great Really inspiring! 3. Wine & food with my amazing in-laws. V lucky. You?

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 16/01/2025

👍 I feel optimistic that this will lead to some improvements around the interface and red tape in Primary Care. ( 🌳 Non-working day, so was listening in whilst gardening! Don't want to miss this kind of thing) 5/5

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 16/01/2025

➡️ As always, a great go to summary of innovations www.aomrc.org.uk/wp-content/u... Also, so impressed by @KirenCollison's approach to the challenge. So engaging, encouraging and fresh 4/5

aomrc.org.uk

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 16/01/2025

➡️A sample of GP surgeries in an area given admin funding to track frequency of inappropriate requests ➡️Work on a national template for discharges ➡️What makes a “successful” or “unsuccessful” discharge letter? bmchealthservres.biomedcentral.com/articles/10.... ➡️Hospitals with Primary Care Liaison 3/5

bmchealthservres.biomedcentral.com

What makes a “successful” or “unsuccessful” discharge letter? Hospital clinician and General Practitioner assessments of the quality of discharge letters - BMC Health Services Research

Background Sharing information about hospital care with primary care in the form of a discharge summary is essential to patient safety. In the United Kingdom, although discharge summary targets on tim...

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 16/01/2025

➡️Training in secondary care for sick notes (not just for Drs) ➡️ A link or phone number GP surgeries can give to patients who are asking for hospital sick notes or results. Eg Bath Fit Notes www.ruh.nhs.uk/patients/fit... Your outpatient appointment www.ruh.nhs.uk/patients/you... 2/5

ruh.nhs.uk

Royal United Hospitals Bath NHS Foundation Trust

https://www.ruh.nhs.uk - Royal United Hospitals Bath NHS Foundation Trust

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 16/01/2025

⭐So heartening to join the Primary Secondary Interface NHSE meeting today ⭐ Wonderful hearing from people who have solved the challenges I face every day in my GP practice. A thread Eg ➡️ Fit notes: A poster on the ward reminding patients to ask for a sick note. 1/5

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⭐️Ben Allen⭐️ @benallengp.bsky.social · 15/01/2025

#3goodthings 1. Sparkling sun on wet morning garden 2. Mostly gardening: putting new plants in Taking into account preferred conditions of the plants, the colours, flowering season & heights! 3. Electric blanket. Luxurious & eco at the same time (instead of heating upstairs) What went well for you?

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