I'm biased but this is a great analysis. If you pick or build internal tools, worth taking a look.
The right set of building blocks for the cheap software era is a strong off-the-shelf foundation (database, permissions, docs) plus extension points.
www.mdubakov.me/malleable-so...
mdubakov.me
Malleable software = solid bases + custom code
In 2019 I bet on the no-code revolution. That bet aged so-so. Here is the new one.