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Air Passenger Rights @airpassengerrights.ca · 26/08/2026

BC Court of Appeal restores BC Civil Resolution Tribunal's jurisdiction over APPR claims www.bccourts.ca/jdb-txt/ca/2...

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Air Passenger Rights @airpassengerrights.ca · 02/08/2026

MISINFORMATION ALERT The Canadian Press has published a misinformation piece entitled "What travellers should know about navigating WestJet strike disruptions" that repeat WestJet's message instead of legitimate information about your rights under the law.

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Air Passenger Rights @airpassengerrights.ca · 01/08/2026

MISINFORMATION ALERT The Canadian Press and CBC News have been publishing misinformation about what happens when WestJet cancels your flight. Affected passengers have substantial rights under the Air Passenger Protection Regulations and other federal legislation.

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Air Passenger Rights @airpassengerrights.ca · 16/04/2026

Regrettably, the report's author declined to correct the error in her story, and suggested that we contact the CBC ombudsman instead.

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Air Passenger Rights @airpassengerrights.ca · 16/04/2026

Contrary what is stated in the article, Article 8(1) of the EU's Regulation 261/2004 require airlines to rebook passengers ***free of charge*** if they cancel flights. The APPR also contain such obligations: ss. 17(1), 18(1), and 18(1.1)(a). eur-lex.europa.eu/legal-conten...

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Air Passenger Rights @airpassengerrights.ca · 16/04/2026

MISINFORMATION ALERT The article entitled "Air travel faces 'unprecedented' fuel crisis as war squeezes supply, experts warn" by Verity Stevenson contains material errors in the following section:

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Air Passenger Rights @airpassengerrights.ca · 20/11/2025

We welcome the decision of WestJet's CEO to delete his unprofessional post on LinkedIn ("Guess who is paying for outsized compensation for air passengers? It's YOU through higher ticket prices.") We look forward to a full apology for the post and the ad hominem comment he added.

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Air Passenger Rights @airpassengerrights.ca · 20/11/2025

WestJet's CEO posted on LinkedIn about "study" that turns out to contain fake quotes. www.linkedin.com/posts/alexis... When he was called out about the hoax, he got very upset:

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Air Passenger Rights @airpassengerrights.ca · 27/08/2025

The APPR is the floor, not the ceiling. The APPR does not relieve the airline from liability under the Montreal Convention, Article 19. See Boyd v. WestJet, 2024 BCCRT 640: www.canlii.org/en/bc/bccrt/...

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Air Passenger Rights @airpassengerrights.ca · 27/08/2025

Air Canada must obey the law and honour its commitment to reimburse passengers for their meals, accommodation, and out-of-pocket expenses incurred during the strike. The response below disingenuously sidesteps liability for expenses under the Montreal Convention, Article 19.

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Air Passenger Rights @airpassengerrights.ca · 25/08/2025

BREAKING: Federal Court of Appeal rules in favour of passengers in interpreting "required for safety reasons" in the APPR.

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Air Passenger Rights @airpassengerrights.ca · 22/08/2025

AIR CANADA MISINFORMATION ALERT The email below misrepresents passengers' rights to a rebooking under the APPR. * "5 days" should read "48 hours" * "same or lower cabin" should add "unless only higher class was available on the next available flight" * delete "same origin"

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Air Passenger Rights @airpassengerrights.ca · 18/08/2025

MISINFORMATION ALERT: CBC Regrettably, CBC has been regurgitating Air Canada's press release. This is inaccurate. 1) Under the APPR, AC must rebook passengers on competitor airlines if it cannot rebook them on their own. 2) The Carriage by Air Act provides more protection.

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Air Passenger Rights @airpassengerrights.ca · 15/08/2025

Did you receive such a message from Air Canada? If so, DO NOT take a refund. Instead, search for alternative flights on your own, and buy a new flight WITHOUT accepting a refund -- then make Air Canada pay for the costs of your new flight.

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Air Passenger Rights @airpassengerrights.ca · 21/07/2025

WESTJET SCAM ALERT: WestJet was selling "premium" seats on flights that had no such seats at all. If you were a victim of this scam, you are entitled to a refund of the fare difference. Refund means cash, not credit. For more information, see report by Diana Zlomislic: archive.is/zkuHs

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Air Passenger Rights @airpassengerrights.ca · 27/06/2025

Probe into Air Canada’s baby on ‘standby’ is still ongoing — and could take 3 years. Why the delay? @chrystia-freeland.bsky.social archive.today/2025.06.27-0...

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Air Passenger Rights @airpassengerrights.ca · 22/06/2025

MISINFORMATION ALERT Air Canada is misrepresenting its obligations under the Air Passenger Protection Regulations (APPR) to passengers travelling to and from Dubai @ana-kom.bsky.social

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Air Passenger Rights @airpassengerrights.ca · 21/06/2025

CBSA Risk Indicators obtained under Access to Information Act "In cases where passengers display the following indicators, please contact the Canada Border Services Agency Liaison Officer: * Recently issued passport [...] * Unemployment [...] * Hotel is booked but not paid for"

CBSA Risk Indicators sheet obtained under the Access to Information Act (version 1)

CBSA Risk Indicators sheet obtained under the Access to Information Act (version 2)

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Air Passenger Rights @airpassengerrights.ca · 10/03/2025

REPORT: Proposed amendments to Canada's Air Passenger Protection Regulations perpetuate two of the APPR's most significant loopholes. @taylorbachrach.bsky.social docs.airpassengerrights.ca/Canadian_Tra...

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Air Passenger Rights @airpassengerrights.ca · 21/12/2024

Proposed Air Passenger Protection Regulations amendments perpetuate key loopholes: * no $$ for "unforeseeable technical defect" * narrow definition of "denial of boarding" @taylorbachrach.bsky.social

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Air Passenger Rights @airpassengerrights.ca · 11/12/2024

Air Canada must pay $10,000 to mistreated passengers, Yukon judge says "[Passengers] who saved for three years for their-one-week vacation were treated shamefully, being moved around without any thought of the effect of this experience [...]." @taylorbachrach.bsky.social

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