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Boston 311 @311.boston.gov · 29/09/2026

Mayor Michelle Wu’s Coffee Hour is coming to Brighton Common. Come join us to connect with City services and enjoy free coffee & donuts from @dunkindonutscoffee.bsky.social. Learn more about Coffee Hours at boston.gov/coffee-hours

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Boston 311 @311.boston.gov · 14/09/2026

Mayor Wu's Coffee Hours are coming to BCYF Curley. Start your week off right alongside neighbors, connecting with City services, and enjoying free coffee + donuts from Dunkin'. Learn more about Coffee Hours at boston.gov/coffee-hours See you soon!

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Boston 311 @311.boston.gov · 31/08/2026

Have an old mattress? Don’t just toss it on the curb! Recycling mattresses is a state requirement, and you can schedule a free curbside pick-up for your mattress or box spring online at boston.gov/mattress. ♻️ Proper disposal = cleaner streets + a greener city.

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Boston 311 @311.boston.gov · 27/08/2026

On Saturday, August 29, the annual Caribbean Carnival will be held with 2 parades. The J'ouvert Parade begins at 6:00 a.m. and the Caribbean Carnival begins at 1:00 p.m. Towing will begin at 12:01 a.m. on Saturday along the Carnival route. Check out the traffic advisory at boston.gov/transportation

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Boston 311 @311.boston.gov · 23/07/2026

The annual Puerto Rican Festival Parade will be held on Sunday, July 26 and will begin on Columbus Avenue at 12 p.m. Parking will be restricted, and road closures are in place along the parade route. Consider using the MBTA or Bluebikes for transportation instead of driving.

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Boston 311 @311.boston.gov · 04/06/2026

We'll see you at the Pride Parade, Boston! This year's parade will march from Copley Square through the South End before arriving at the festival on Boston Common. Get all the details at boston.gov/pride.

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Boston 311 @311.boston.gov · 20/05/2026

We’re monitoring scattered power outages affecting residents across Boston. Eversource crews are working to restore service as quickly as possible. For outage updates or to report an issue text STAT to 23129 or call Eversource at 1-800-592-2000.

Graphic from the City of Boston about a power outage. The graphic reads: "Experiencing a Power Outage? Eversource IS aware of the outage and is working to restore power. Text STAT to 23129 for outage alerts and restoration updates. Call 1-800-592-2000 for additional information. Call 911 in an emergency. Stay away from downed power lines, utility poles, and damaged electrical equipment. Leave the area immediately if you smell gas." City of Boston and Boston 311 logos appear at the bottom.

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Boston 311 @311.boston.gov · 12/03/2026

🚨 Sign up for ALERTBOSTON to receive emergency alerts from the City of Boston at Boston.gov/Emergency.

Graphic with Text: HOW TO GET TO THE PARADE If you’re attending the parade, consider using public transportation or Bluebikes! The MBTA will be running a free shuttle bus between South Station and South Boston between 9:30 a.m. and 5 p.m.

Parking is restricted along the parade route.

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Boston 311 @311.boston.gov · 12/03/2026

☘️ Public alcohol consumption is unlawful. There will be zero tolerance. ☘️ Standing on roofs and conduct around windows will be monitored. Let’s stay safe together. ☘️ Enjoy yourself!

Map of the Boston St. Patrick’s Day Parade Route Sunday, March 15, 2026 11:30 a.m. start time. The parade starts at 11:30 a.m. at Andrew Square, proceeding through South Boston and ending at Broadway Station.

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Boston 311 @311.boston.gov · 12/03/2026

☘️ If you are hosting a party along the parade route, you are responsible for your guests. ☘️ If you see something, say something. Call 911 immediately for disturbances or emergencies. First responders will be present along the route.

Graphic with Text: for your safety Remember to call 911 if you are experiencing an emergency or if you notice attendees crowding roofs or dangerously hanging out of windows.

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Boston 311 @311.boston.gov · 12/03/2026

☘️ On the day of the parade, all package stores in South Boston will close at 4:00 p.m. and pouring establishments (Sec. 12 licenses) will not admit anyone after 6:30 p.m., alcohol service will end at 7:00 p.m., and all patrons are to be off the premises by 7:30 p.m.

Graphic with Text: CELEBRATE RESPONSIBLY. This is a family-friendly event! Do not distribute alcohol to minors, drink publicly or possess open alcohol containers in public spaces.

Event organizers have doubled the number of public toilets. Please utilize them.

Please be respectful of all parade-goers and property along the route!

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Boston 311 @311.boston.gov · 12/03/2026

Please celebrate responsibly and remember the following: ☘️ The parade starts at 11:30 a.m. at Andrew Square, proceeding through South Boston and ending at Broadway Station. ☘️ Event organizers have provided public toilets throughout the route. Public urination is unlawful.

Graphic with Text: REMEMBER TO MOVE YOUR CAR Towing begins at 2 a.m. on Sunday, March 15. From 6 p.m. on Saturday to 8 p.m. on Sunday, South Boston Residential Parking Sticker holders can find alternate parking accommodations at: Marine Park Garage
12 Drydock Avenue, Seaport

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Boston 311 @311.boston.gov · 12/03/2026

Boston, we can’t wait to celebrate with you at the St. Patrick’s and Evacuation Day Parade on Sunday, March 15! #Boston #StPatricksDayParade #EvacuationDayParade #SouthBoston #celebrateresponsiblyboston

graphic w/ text St. Patrick's Day & Evacuation Day Parade Route & Info

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Boston 311 @311.boston.gov · 02/03/2026

Have you ever wondered what happens after you report a pothole or a missed trash pickup? Join us on Wednesday, March 11 (3/11) at the Mattapan Branch of the BPL for our inaugural 311 Day celebration. This is your chance to meet the people behind the phones and the apps. #311Day #Boston311

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Boston 311 @311.boston.gov · 19/02/2026

Boston 311 is hiring! We're seeking passionate individuals to answer calls, mediate concerns, and champion constituent needs, driving forward a more inclusive and responsive Boston. #Boston #Boston311 #Hiring #Jobs #BostonJobs #Calltaker #CustomerService #ConstituentRelations

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Boston 311 @311.boston.gov · 26/01/2026

@boston.gov announced the end of the snow emergency as of 8:00 p.m. on January 26. While municipal buildings reopen tomorrow, residents must take immediate action regarding parking, space savers, and sidewalks to ensure city-wide safety.

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Boston 311 @311.boston.gov · 24/01/2026

Cold weather can be dangerous. Layer up, limit time outside, let faucets drip, and use space heaters safely. Renters have the right to heat from Sept 15–June 15. If you don’t have heat, contact your landlord. If they’re not responsive, call Inspectional Services or 3-1-1. Stay warm, Boston. 💙

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Boston 311 @311.boston.gov · 24/01/2026

Alert Boston delivers critical updates the moment they happen. To get started, visit Boston.gov/alerts or use the BOS:311 app. Don’t wait for the next emergency. @alert.boston.gov

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Boston 311 @311.boston.gov · 20/01/2026

Coyote sightings in Boston can increase this time of year. While coyotes generally avoid people, it’s important to keep pets safe and avoid feeding wildlife. If you have questions, or are concerned about a sick or injured animal, call 3-1-1 or Animal Control at 617-635-5348.

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Boston 311 @311.boston.gov · 19/01/2026

❄️ Sidewalks matter this winter, Boston! ❄️ Here’s what you need to know to keep our sidewalks safe and accessible for everyone. See an unshoveled sidewalk? Report it to 311. Visit Boston.gov/snow for more information, use the BOS:311 app, or call 3-1-1 / 617-635-4500. Stay safe this winter, Boston!

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Boston 311 @311.boston.gov · 30/12/2025

You called. We answered. 🎧 260,000+ calls answered 300,000+ total requests citywide 14 seconds to reach a live agent Support in 12+ languages, 24/7 From calls to app requests, you helped shape a better Boston this year. 💙 #Boston311 #311Wrapped #CityServices

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Boston 311 @311.boston.gov · 25/11/2025

What happens when you report a turkey to 311? 🦃 Here’s how we handle sightings, aggressive behavior, and injured animals in Boston. 📲 Remember to use the Bos:311 app, call 3-1-1 or 617-635-4500.

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Boston 311 @311.boston.gov · 03/10/2025

🚧 Advisory: The Roslindale Day Parade is this Sunday, October 5. Assembly begins at 11:30 a.m., and the parade kicks off at 1:00 p.m. along Washington Street and nearby side streets. Expect street closures and traffic impacts in the area. Check out the traffic advisory at boston.gov/transportation.

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Boston 311 @311.boston.gov · 03/10/2025

🚧 Advisory: The Jimmy Fund Walk takes place this Sunday, October 5, along Commonwealth Ave. The Jimmy Fund Walk starts at 9:00 a.m. and the Patients’ Walk at 1:30 p.m. Please be aware of parking restrictions and road closures throughout the day.

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Boston 311 @311.boston.gov · 19/09/2025

🚧 Upcoming Events + Road Closures 🚧 Boston has busy weekends ahead! Share and save this post so you and your neighbors know what’s happening across the city this September. For full traffic advisories and more upcoming events, head to boston.gov/transportation.

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Boston 311 @311.boston.gov · 22/06/2025

Stay safe, stay cool, and stay informed. If you or someone you know had questions during this heat wave, don’t hesitate to call 311 for information. Remember to hydrate, check on neighbors, and stay cool!

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