By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 07/09/2026They supplemented this data by mining earnings calls (also subject to strict penalties for omissions and falsehoods), finding CEOs boasting about "practices that may impede switching or increase customers’ dependence on the firm." 1445
By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 07/09/2026Executives bragged about their "contractual restrictions, bundling and ecosystem lock-in, and switching costs." You can get a sense of these in a short accompanying article by the study's co-author Christopher Stewart: www.promarket.org/2026/09/04/a...promarket.orgAmerican Companies Expect Their Customers To Stay Much Longer. That May Be Making the Economy Less Competitive - ProMarketIn new research, Li Azinovic-Yang, John D. Kepler, Ava E. Speros, and Christopher R. Stewart find that over the last two decades, companies in the United States have grown to expect customer relations... 27721
By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 07/09/2026The article recounts how Sirius XM's execs celebrated the news that an appeals court had struck down the FTC's "Click to Cancel" rule, which required companies to make it as easy to resign from a subscription service as it was to sign up for it. 1529
Grant Elliott @vanroon.bsky.social · 07/09/2026P1ss poor products poorly promoted to proletariat pall quickly. 000
