By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 01/08/2026The problem most companies struggle with is that they're "terminally bad at running software projects effectively." Adding AI to the mix doesn't solve this problem - it just adds a whole new range of ways that software deployment can fail. 28/ 218132
By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 01/08/2026Chatbots don't help. The internally facing chatbot that's supposed to help employees figure out how to navigate the business sucks because it is only as good as its training date - the business's documentation of its own processes. 29/ 11387
By Cory Doctorow (GPG 0xBF3D9110957E5F4C) @doctorow.pluralistic.net · 01/08/2026Businesses *suck* at documenting their processes. Customer-facing chatbots *also* suck. They either can't solve your problem, or, when they seem to solve your problem, the "solution" goes nowhere. 30/ 416518
